Call Center Salaries

Discover salary ranges for remote call center positions. Compare compensation data and make informed career decisions.

Call Center

Median high-range salary for Call Center jobs:

$118,300

This analysis is based on salary ranges collected from 2 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $81,850 - $118,300

25% of job descriptions advertised a maximum salary above $171,600.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Agile, Salesforce and Communication Skills. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Agile
50% jobs mention Agile as a required skill. The Median Salary Range for these jobs is $114,000 - $171,600
Salesforce
50% jobs mention Salesforce as a required skill. The Median Salary Range for these jobs is $114,000 - $171,600
Communication Skills
50% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $49,700 - $65,000
Customer service
50% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $49,700 - $65,000
Mentoring
50% jobs mention Mentoring as a required skill. The Median Salary Range for these jobs is $49,700 - $65,000
Coaching
50% jobs mention Coaching as a required skill. The Median Salary Range for these jobs is $49,700 - $65,000
Interpersonal skills
50% jobs mention Interpersonal skills as a required skill. The Median Salary Range for these jobs is $49,700 - $65,000
Training
50% jobs mention Training as a required skill. The Median Salary Range for these jobs is $49,700 - $65,000
Confluence
50% jobs mention Confluence as a required skill. The Median Salary Range for these jobs is $49,700 - $65,000

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Software Development
50% jobs are in Software Development industry. The Median Salary Range for these jobs is $114,000 - $171,600
Healthcare
50% jobs are in Healthcare industry. The Median Salary Range for these jobs is $49,700 - $65,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Manager, Salesforce Tech Lead, Field Service & Call Center

Posted 16 days ago

📍 United States of America

🧭 Full-Time

💸 114000.0 - 171600.0 USD per year

🔍 Software Development

🏢 Company: rec_ext_gateway

🔧 Requirements

Bachelor's degree in computer science, Engineering, or a related field
Salesforce certifications such as Salesforce Service Cloud, Salesforce Field Service, Salesforce Certified Platform Developer 1 & 2, Salesforce Certified Administrator, or similar certifications
5+ years of hands-on experience in Salesforce development, including customizations, unmanaged packages, configurations, and integrations
Extensive hands-on experience with Salesforce development tools and technologies, including Apex, Visualforce, Lightning Web Components, Salesforce APIs, and Salesforce DX
Experience working in an Agile development environment, utilizing Azure DevOps
Excellent problem-solving skills and the ability to work effectively in a collaborative, cross-functional team environment.
A passion for continuous learning and self-improvement, with a keen interest in staying updated with Salesforce best practices and emerging technologies.
Ability to work during Eastern Time Zone (EST)
Occasional travel up to 15%

💡 Responsibilities

Collaborate with stakeholders to gather and understand business requirements and translate them into scalable and efficient Salesforce solutions.
Design and develop custom solutions using Salesforce declarative and programmatic tools, including Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
Customize and configure Salesforce applications to meet specific business needs, ensuring high-quality deliverables within defined timelines.
Participate in system integrations, data migration, and support the overall technical architecture of Salesforce solutions.
Stay updated with the latest Salesforce technologies and features, leveraging them to enhance our Salesforce ecosystem and improve system performance.

Agile Salesforce

Posted 16 days ago

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🔥 Call Center Representative

Posted 26 days ago

📍 United States

🧭 Full-Time

💸 17.0 USD per hour

🔍 Call Center

🏢 Company: LendingTree👥 501-1000💰 $175,000,000 Post-IPO Debt 12 months ago🫂 Last layoff almost 2 years agoCredit Marketplace Credit Cards Lending E-Commerce Financial Services Finance Mobile Apps Commercial Lending FinTech

🔧 Requirements

2-3 years of Call Center experience
Comfortable with and motivated to meet and exceed goals and metrics
Strong listening skills

💡 Responsibilities

Making outbound calls as well as taking inbound calls from customers
Asking a series of qualifying questions
Matching and connecting callers with an Insurance Company

Customer service Attention to detail Excellent communication skills Strong work ethic Sales experience

Posted 26 days ago

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🔥 Call Center (Swing Shift) Agent-24/7 Call Center

Posted 29 days ago

📍 United States

🧭 Full-Time

💸 19.0 - 21.0 USD per hour

🔍 Residential HVAC, Plumbing, & Electrical services

🏢 Company: Radiant Plumbing and Air Conditioning

🔧 Requirements

HS Diploma or GED
2+ year of customer service experience in a phone based role
Experience working in the home services industry preferred
Multitask by completing phone and computer work simultaneously
Capability to type at least 40 WPM
Proficiency with Microsoft Office or Google Suite
Clear, kind, and energetic phone presence
Ability to work fast paced and remain organized
Must be a U.S. Resident

💡 Responsibilities

Answer inbound calls and schedule service appointments
Respond to and resolve voicemail messages, abandoned and missed calls from customers
Respond to customer requests (email, webchat, text) to resolve issues
Deliver call scripts clearly, be compelling, and personable
Adhere to the company’s plan for resolving customer complaints quickly and favorably
Maintain and update customer database with complete and accurate information.
Communicate with dispatch to ensure customers receive 5 Star Service
Provide additional support to the team as needed

Communication Skills Customer service Microsoft Office RESTful APIs Multitasking Excellent communication skills Problem-solving skills Active listening Data entry Computer skills CRM

Posted 29 days ago

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🔥 Call Center Representative

Posted 29 days ago

📍 Tri-State Area

💸 20.0 - 23.0 USD per hour

🔍 Mental Health Services

🔧 Requirements

Must be fully Bilingual in English and Spanish.
Must have 1 to 2 years of Call Center Representative experience in a fast-paced office, preferably in medical or community mental health office.
High School Diploma or equivalent is required.
Must be proficient in MS Office (Outlook, Word, and Excel).
Must have the ability to learn new software.
Possesses the personality and demeanor to work with difficult clients.
Must be detail-oriented and have the ability to multi-task.
Must be a team player and thrive under pressure in an outpatient client environment.

💡 Responsibilities

Answer all inbound calls with professionalism and customer service framework communication.
Follow up with all inbound calls by finding a resolution, documenting/relaying messages, and/or handling soft transfers as needed.
Assist with appointment scheduling related calls, follow up on missed appointments and confirmation calls.
Triage all calls & callers to determine if it is a request/inquiry, complaint or grievance.
Identify and escalate emergency distress and/or client safety concerns calls.
Document and complete Call Center Form for data call logs.
Fulfill surveys/reports issued by Call Center Supervisor as needed.
Complete Call Center task assignments provided by management team.
Maintain consistency with achieving daily/weekly phone operations and performance metrics and goals.
Maintain confidentiality and always comply with HIPAA regulations.

Customer service Microsoft Office Multitasking Fluency in English Data entry

Posted 29 days ago

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🔥 Call Center Training Specialist

Posted about 1 month ago

📍 USA

💸 49700.0 - 65000.0 USD per year

🔍 Healthcare

🏢 Company: Cedar👥 101-250💰 $68,361,000 Series D about 2 years ago🫂 Last layoff over 2 years agoMedical Billing Payments Health Care FinTech

🔧 Requirements

3+ years of experience in a training, coaching, or supervisory role within a call center or servicing environment.
Demonstrated expertise in creating and delivering training programs tailored to diverse audiences.
Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively.
Strong interpersonal skills, including empathy and the ability to foster a positive learning environment.
Proficiency in using call center tools and documentation systems like Confluence.
Strong problem-solving skills and a passion for improving team performance and customer outcomes.
Experience in the healthcare or financial services industry is a plus.

💡 Responsibilities

Design, deliver, and continuously improve training programs for call center representatives, including onboarding, soft skills, technical processes, and industry compliance.
Collaborate with leadership and cross-functional teams to identify training needs and align with operational goals.
Conduct needs assessments and develop tailored training materials, resources, and documentation.
Monitor and evaluate the effectiveness of training programs through feedback, performance metrics, and quality assurance data.
Provide hands-on coaching and mentoring for representatives to ensure skill proficiency and confidence in handling customer interactions.
Facilitate ongoing education sessions to address updates in policies, procedures, tools, and industry standards.
Support call center leadership by contributing to strategy discussions aimed at improving team performance and operational efficiency.
Act as a subject matter expert (SME) to address escalated inquiries and provide insights for continuous process improvements.

Communication Skills Customer service Mentoring Coaching Interpersonal skills Training Confluence

Posted about 1 month ago

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🔥 Seasonal Call Center Agent-24/7 Call Center

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 19.0 - 21.0 USD per hour

🔍 HVAC, Plumbing, & Electrical services

🏢 Company: T3 Services Group

🔧 Requirements

HS Diploma or GED is required.
Minimum of 2 years of customer service experience in a phone-based role.
Experience in the home services industry is preferred.
Ability to multitask by completing phone and computer work simultaneously.
Typing speed of at least 40 words per minute is required.
Proficiency with Microsoft Office or Google Suite is necessary.
Must have a clear, kind, and energetic phone presence.
Ability to work in a fast-paced environment and remain organized.
Must be a U.S. Resident.

💡 Responsibilities

Answer inbound calls and schedule service appointments.
Respond to and resolve voicemail messages, abandoned and missed calls from customers.
Respond to customer requests via email, webchat, and text.
Deliver call scripts clearly, being compelling and personable.
Adhere to company plans for resolving customer complaints quickly.
Maintain and update customer database with accurate information.
Communicate with dispatch to ensure customers receive five-star service.
Provide additional support to the team as needed.

Customer service Microsoft Office Multitasking Data entry

Posted about 1 month ago

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🔥 Member Services Agent (Call Center/ Contact Center)

Posted about 1 month ago

📍 Florida, Pennsylvania, North Carolina, Kentucky, Texas, South Carolina, Georgia, Indiana, Wisconsin, Minnesota, New Hampshire, Missouri

💸 17.0 USD per hour

🔍 E-commerce

🏢 Company: RUE GILT GROUPE

🔧 Requirements

High school diploma or equivalent.
Proficient in relevant computer applications and ability to maneuver multiple screens at a time.
1-3 years of experience in a Contact (CALL) center environment.
Knowledge of customer service practices and principles.
Excellent data entry and typing skills.
Superior listening, verbal, and written communication skills.
Ability to handle stressful situations appropriately.

💡 Responsibilities

Provide outstanding customer support via phone and/or email.
Actively listen to customers to understand their needs and concerns.
Use critical thinking and problem-solving skills to resolve issues efficiently.
Maintain a high level of accuracy when handling customer inquiries and data entry.
Adapt to changing procedures, policies, and customer demands.
Demonstrate professionalism, patience, and empathy in all interactions.
Manage time effectively while handling multiple customer interactions.
Ensure consistent attendance and punctuality to support the team’s success.

Communication Skills Problem Solving Attention to detail Written communication Verbal communication Active listening Data entry Customer support

Posted about 1 month ago

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🔥 Remote Call Center Representative - (Bilingual French Canadian)

Posted 5 months ago

📍 Georgia, United States

🧭 Full-Time

💸 17 - 17 USD per hour

🏢 Company: G.Z.Q.S.O.👥 10-50

🔧 Requirements

Bilingual in French Canadian.
Must own a computer and headset.
High School Diploma.
Previous experience in a customer support role.
Strong phone and verbal communication skills along with active listening.
Customer focus and adaptability to different personality types.
Ability to multitask and manage multiple incidents at a time.

💡 Responsibilities

Manage large amounts of inbound calls promptly.
Follow communication 'FAQs scripts' when handling different topics.
Identify caller's needs, clarify information, provide guidance, and de-escalate calls when necessary.

Communication Skills Analytical Skills Collaboration Multitasking

Posted 5 months ago

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🔥 Pennsylvania Remote Call Center

Posted 5 months ago

📍 Pennsylvania, United States

🧭 Part-Time

💸 $10.50 per hour

🔍 Fundraising

🏢 Company: Integral Resources, LLC

🔧 Requirements

A USB headset (or the ability to obtain one prior to training).
A computer or laptop to work from.
Ethernet cord (so you are not using wifi).
Reliable Internet connection.

💡 Responsibilities

Make outbound fundraising calls on an automated dialer.
Answer incoming calls from prospective customers.
Use scripts to provide information about candidates or causes.
Record the donor’s personal information accurately in a computer system.
Correctly code calls.

Communication Skills

Posted 5 months ago

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