Remote Call Center Representative - (Bilingual French Canadian)
17 - 17 USD per hour
Company:G.Z.Q.S.O.
Location:Georgia, United States
Languages:Bilingual French Canadian
Seniority level:Previous experience in a customer support role
Experience:Previous experience in a customer support role
Skills:
Communication SkillsAnalytical SkillsCollaborationMultitasking
Requirements:
Bilingual in French Canadian. Must own a computer and headset. High School Diploma. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types. Ability to multitask and manage multiple incidents at a time.
Responsibilities:
Manage large amounts of inbound calls promptly. Follow communication 'FAQs scripts' when handling different topics. Identify caller's needs, clarify information, provide guidance, and de-escalate calls when necessary.
