Account Manager- North Carolina (Remote)

3–5 years in client-facing account management, sales support, or relationship management Background in technology, IT solutions, or channel distribution preferred Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus Skilled in quoting tools, CRM systems (e.g., Salesforce) Experience in procurement, supply chain, or logistics coordination a plus

Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors Support new client onboarding and growth initiatives Generate timely, accurate quotes and ensure smooth order placement and processing Oversee customer account management including contract and agreement negotiations Coordinate with internal/external teams to forecast stocking needs and delivery schedules Act as a client advocate with a focus on improving the customer experience Collaborate cross-functionally to ensure on-time and accurate delivery of all orders Escalate risks appropriately and support remediation efforts Complete ongoing security awareness training and comply with company policies Identify and escalate security risks and contribute to remediation efforts