Radiant Plumbing and Air Conditioning

Radiant Plumbing & Air Conditioning is growing at an incredible rate and we are on the lookout for the best home service professionals in the country. That's where you come in! We're not just trying to fill vacancies, we want to build relationships. And that's why our hiring commitment is "we're not just looking for the best candidate, we're looking for the right candidate." Our super-friendly HR team would love to hear your story. So if you're good at what you do, reach out today and let's start a conversation! Radiant participates in E-Verify and we endorse your Right To Work.

Related companies:

🏢 T3 Services Group

🏢 Century Consulting Services

👥 51-100 Consulting Financial Services Personal Finance Debt Collections

Website LinkedIn Email Facebook

🏢 MCI

👥 1001-5000 Digital Marketing Virtualization Consulting Marketing

Website LinkedIn Email Facebook Twitter

Jobs at this company:

Apply

🔥 Call Center (Swing Shift) Agent-24/7 Call Center

Posted 14 days ago

📍 United States

🧭 Full-Time

💸 19.0 - 21.0 USD per hour

🔍 Residential HVAC, Plumbing, & Electrical services

🔧 Requirements

HS Diploma or GED
2+ year of customer service experience in a phone based role
Experience working in the home services industry preferred
Multitask by completing phone and computer work simultaneously
Capability to type at least 40 WPM
Proficiency with Microsoft Office or Google Suite
Clear, kind, and energetic phone presence
Ability to work fast paced and remain organized
Must be a U.S. Resident

💡 Responsibilities

Answer inbound calls and schedule service appointments
Respond to and resolve voicemail messages, abandoned and missed calls from customers
Respond to customer requests (email, webchat, text) to resolve issues
Deliver call scripts clearly, be compelling, and personable
Adhere to the company’s plan for resolving customer complaints quickly and favorably
Maintain and update customer database with complete and accurate information.
Communicate with dispatch to ensure customers receive 5 Star Service
Provide additional support to the team as needed

Communication SkillsCustomer serviceMicrosoft OfficeRESTful APIsMultitaskingExcellent communication skillsProblem-solving skillsActive listeningData entryComputer skillsCRM

Posted 14 days ago

Apply

🔥 Dispatcher

Posted 29 days ago

📍 Austin, TX

🧭 Full-Time

🔍 Home Service

🔧 Requirements

Service Titan Experience is a must!
Experience in the Home Service industry is highly preferred.
Proficiency with Microsoft Office or Google Suite
High ability to multi-task and switch tasks quickly
Excellent organizational skills

💡 Responsibilities

Organize & coordinate daily schedules based on call priority & technician ability
Dispatch & debrief our technicians
Monitor performance of service techs
Communicate with customers in a timely & effective manner
Understand sales goals & hold team accountable

Microsoft OfficeOrganizational skillsMultitasking

Posted 29 days ago

Apply