Customer service Job Salaries

Find salary information for remote positions requiring Customer service skills. Make data-driven decisions about your career path.

Customer service

Median high-range salary for jobs requiring Customer Service:

$110,000

This analysis is based on salary ranges collected from 552 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $80,000 - $110,000

25% of job descriptions advertised a maximum salary above $167,500.
5% of job descriptions advertised a maximum salary above $257,400.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Data Analysis, Project Management and Account Management. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Data Analysis
28% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $100,000 - $146,900
- 25% of job descriptions advertised a maximum salary above $180,200.
- 5% of job descriptions advertised a maximum salary above $274,060.8.
Project Management
29% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $101,300 - $145,000
- 25% of job descriptions advertised a maximum salary above $181,475.
- 5% of job descriptions advertised a maximum salary above $281,595.
Account Management
32% jobs mention Account Management as a required skill. The Median Salary Range for these jobs is $98,889 - $144,900
- 25% of job descriptions advertised a maximum salary above $199,144.
- 5% of job descriptions advertised a maximum salary above $295,634.
Sales experience
38% jobs mention Sales experience as a required skill. The Median Salary Range for these jobs is $95,000 - $140,000
- 25% of job descriptions advertised a maximum salary above $200,000.
- 5% of job descriptions advertised a maximum salary above $300,000.
Analytical Skills
43% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $90,000 - $133,770
- 25% of job descriptions advertised a maximum salary above $180,000.
- 5% of job descriptions advertised a maximum salary above $257,400.
CRM
28% jobs mention CRM as a required skill. The Median Salary Range for these jobs is $83,000 - $115,000
- 25% of job descriptions advertised a maximum salary above $180,135.
- 5% of job descriptions advertised a maximum salary above $299,425.
Communication Skills
79% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $82,760 - $110,400
- 25% of job descriptions advertised a maximum salary above $174,200.
- 5% of job descriptions advertised a maximum salary above $260,000.
Problem Solving
35% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $80,000 - $104,000
- 25% of job descriptions advertised a maximum salary above $165,600.
- 5% of job descriptions advertised a maximum salary above $255,920.
Written communication
28% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $80,000 - $100,000
- 25% of job descriptions advertised a maximum salary above $159,200.
- 5% of job descriptions advertised a maximum salary above $280,470.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Pharmaceutical, Cybersecurity and Software Development. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Pharmaceutical
2% jobs are in Pharmaceutical industry. The Median Salary Range for these jobs is $114,100 - $211,900
- 25% of job descriptions advertised a maximum salary above $280,875.
- 5% of job descriptions advertised a maximum salary above $303,300.
Cybersecurity
1% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $119,000 - $190,000
- 25% of job descriptions advertised a maximum salary above $260,000.
Software Development
9% jobs are in Software Development industry. The Median Salary Range for these jobs is $122,475 - $165,034.38
- 25% of job descriptions advertised a maximum salary above $192,750.
- 5% of job descriptions advertised a maximum salary above $280,954.
Fintech
1% jobs are in Fintech industry. The Median Salary Range for these jobs is $90,550 - $128,700
- 25% of job descriptions advertised a maximum salary above $174,300.
- 5% of job descriptions advertised a maximum salary above $235,000.
Software as a Service (SaaS)
3% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $99,000 - $128,000
- 25% of job descriptions advertised a maximum salary above $160,000.
- 5% of job descriptions advertised a maximum salary above $247,095.
Insurance
5% jobs are in Insurance industry. The Median Salary Range for these jobs is $79,600 - $101,300
- 25% of job descriptions advertised a maximum salary above $133,257.92.
- 5% of job descriptions advertised a maximum salary above $231,200.
Healthcare
8% jobs are in Healthcare industry. The Median Salary Range for these jobs is $73,900 - $98,737.5
- 25% of job descriptions advertised a maximum salary above $142,385.5.
- 5% of job descriptions advertised a maximum salary above $212,550.
Mental Health
1% jobs are in Mental Health industry. The Median Salary Range for these jobs is $55,000 - $89,400
- 25% of job descriptions advertised a maximum salary above $115,000.
- 5% of job descriptions advertised a maximum salary above $160,000.
E-Commerce
1% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $75,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $181,275.
- 5% of job descriptions advertised a maximum salary above $300,000.
Claim
1% jobs are in Claim industry. The Median Salary Range for these jobs is $48,700 - $80,400
- 25% of job descriptions advertised a maximum salary above $102,050.
- 5% of job descriptions advertised a maximum salary above $167,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

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🔥 Inside Sales Representative - June Class

Posted 6 minutes ago

📍 Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming

💸 56250.0 - 75000.0 USD per year

🔍 Group transportation

🏢 Company: CharterUP

🔧 Requirements

2+ years of sales experience in a fast-paced, high-volume environment, consistently meeting or exceeding sales goals.
Comfortable handling 50-75 calls per day through a combination of direct inbound and outbound follow up calls.
Demonstrates strong ability to confidently handle objections, create urgency, and guide customers through the sales funnel to close deals effectively.
Exceptional communication skills with a focus on active listening, concise messaging, and rapport-building.
Cultivate and nurture ongoing customer relationships beyond the initial transaction, ensuring satisfaction and promoting future business opportunities.
A proactive, self-driven mindset with the discipline to thrive in a remote-first work environment.
Exhibits advanced computer/tech skills, with the ability to navigate multiple systems (g-suite, slack, our quote management system, phone line tools) and platforms simultaneously.
Excels at multitasking during calls by managing interactions, generating quotes, and tracking follow-ups in real-time, ensuring efficiency and accuracy within a fast-paced call center environment.
High School Diploma or equivalent; sales certifications or additional training are a plus.

💡 Responsibilities

Manage a high-volume of inbound and outbound follow-up sales calls to assist clients in finding and booking transportation solutions efficiently.
Leverage our proprietary marketplace technology to create tailored trip quotes, minimizing friction in the booking process.
Meet or exceed performance metrics, including revenue targets, conversion rates, call handle time, and follow-up activity.
Build urgency and rapport by effectively navigating call scripts while staying concise and customer-focused.
Apply assumptive sales techniques to overcome objections, create urgency, and close deals quickly.
Ensure accurate and efficient quoting to reduce customer frustrations and streamline the sales process.
Continuously improve call control, actively listen to customers, and adapt sales tactics to meet individual client needs.
Collaborate with team members and participate in post-mortem analyses to refine sales techniques and strategies.

Salesforce REST API Communication Skills Customer service Multitasking Excellent communication skills Negotiation skills Active listening JSON Client relationship management Strong communication skills Sales experience Computer skills Lead Generation CRM Customer support

Posted 6 minutes ago

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🔥 Enterprise Customer Success Manager

Posted 37 minutes ago

📍 UK

🧭 Full-Time

💸 35000.0 - 38000.0 GBP per year

🏢 Company: Product Marketing Alliance

🔧 Requirements

Proven experience in a B2B customer success (1-2 years depending on company type)
Previous Enterprise Account Management experience desired
Solid previous use of Intercom
Experience engaging customers at scale
Highly organised - you’ll be juggling several ongoing projects week in, week out. With each connected to paying customers, accuracy and punctuality are essential.
Comfortable owning your own workload and confident holding other people accountable to their deadlines.
Strong communicator - from our customers to your colleagues, you’ll be working very closely with lots of people.
Team player - success doesn’t happen in a vacuum, we need everyone in the org to be rallied around the same goals and helping each other out to achieve them.
Adaptable - Being a startup, things here move quickly and you’ll be thrown last-minute curveballs. We enjoy it. We need you to, too.
Creative problem-solver - we know that processes can always be improved. We’re looking for someone who can think on their feet, solve problems, and identify opportunities.
Tech-savvy - we lean on lots of different apps and while we’ll obviously onboard you on each, we’re looking for a quick learner who can show us a thing or two, too!

💡 Responsibilities

Onboard and Educate: Guide new members through the onboarding process, ensuring they understand how to use our products, take full advantage of our offerings and realise value quickly.
High-Touch Account Management: Maintain regular, proactive communication with high-value clients to understand their evolving needs, address challenges, and ensure they receive maximum value from our offerings. Conduct check-ins, share insights, and provide strategic recommendations to strengthen partnerships.
Collaborate Across Teams: Work closely with sales, product, and content teams to ensure a seamless member experience and provide feedback to help improve our offerings.
Measure and Report: Track and report on key success metrics, using data to identify trends and inform decision-making.
Upsell and Cross-sell: Identify opportunities to expand our footprint within existing accounts by recommending additional products or services that meet the client's needs.
Identify Growth Opportunities: Work with the Commercial Director to identify and capitalise on new commercial opportunities, including large team deals.

Project Management Business Development Data Analysis Product Management Communication Skills Customer service Microsoft Office Organizational skills Adaptability Problem-solving skills Account Management Teamwork Negotiation skills Reporting Active listening Cross-functional collaboration Relationship management Sales experience CRM Customer Success SaaS

Posted 37 minutes ago

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🔥 Global Product Manager - AMX Navigate

Posted about 1 hour ago

📍 United States

💸 168000.0 - 252000.0 USD per year

🔍 Med-tech

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Bachelor’s degree in Marketing, Engineering, Science, or Business Administration.
Master’s degree (e.g., MBA) preferred
Minimum of 8 years’ med-tech experience in areas such as product management, sales, marketing, or engineering
Direct customer/commercial experience in Imaging Sales preferred
Basic proficiency in Lean, Six Sigma, or process improvement methodology
Team oriented with proven ability to work well with diverse, global and cross-functional teams to shape vision and strategy
Excellent oral and written communications skills
Strong analytical and finance acumen

💡 Responsibilities

Define and own the roadmap for the AMX Navigate, aligning with market opportunities, business objectives, and customer needs.
Conduct comprehensive market research and competitor analysis to shape end-to-end franchise (Product, Service, and Digital/SaaS) vision and strategy.
Collaborate with the Regions to develop and execute Product, Service, and Digital/SaaS commercialization strategies, including market visibility, sales funnel optimization, and opportunity conversion metrics.
Communicate and champion the product vision across the organization, influencing stakeholders to align with strategic goals.
Lead collaboration with engineering, marketing, sales, supply chain, and service teams to ensure seamless franchise development and market delivery.
Assess external partnership options in Digital/SaaS, Sales Channel, Service, Financing Solutions, and other areas as needed. Lead build/buy/partner decisions and provide cross-functional leadership for implementation.
Act as the primary point of contact for AMX Navigate-related questions, ensuring cross-departmental alignment with the franchise strategy.
Oversee global commercial offering management, including product configuration (PCM) and quoting tools (e.g., Apttus).
Partner with the VCP leader to optimize costs, improve margins, and enhance product performance.
Guide the engineering and supply chain teams to drive improvements in production quality, fulfillment, and inventory management.
Engage directly with customers to gather insights, validate product ideas, and prioritize feedback for strategic initiatives.
Lead user interviews, surveys, and usability testing to ensure customer needs drive product decisions.
Lead clinical research to define care pathway focus areas and develop clinical value propositions.
Oversee the entire product lifecycle, from concept to commercialization and beyond.
Establish and monitor objectives and key results (OKRs) and key performance indicators (KPIs) for franchise success.
Integrate service operations and regional strategies into the overall franchise roadmap to enhance customer satisfaction and business performance.
Leverage advanced data analysis tools to assess product performance, customer engagement, and financial metrics across the franchise.
Make strategic recommendations based on data insights to drive iterative improvements and market competitiveness.
Serve as the key communicator for product updates, market trends, and franchise performance to senior leadership and stakeholders.
Simplify complex concepts into actionable insights for technical and non-technical audiences.
Create compelling presentations to showcase roadmap progress, market dynamics, and strategic priorities.
Mentor and guide junior team members, fostering skill development in product management.
Lead problem-solving initiatives, evaluating risks, benefits, and trade-offs to deliver innovative solutions.
Drive strategic thinking within the team to anticipate market trends and identify growth opportunities for the AMX Navigate franchise.

Leadership Project Management Business Intelligence Data Analysis Product Management Product Operations Cross-functional Team Leadership Product Development Communication Skills Analytical Skills Customer service Agile methodologies Excellent communication skills Sales experience Market Research Risk Management Team management Stakeholder management Strategic thinking Process improvement Financial analysis

Posted about 1 hour ago

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🔥 EDI & Process Improvement Specialist

Posted about 2 hours ago

📍 United States

💸 77013.0 - 117001.0 USD per year

🔍 Claims

🏢 Company: EMC_Careers

🔧 Requirements

Five years of experience in claims adjusting, claims special programs, or related experience, including at least three years of experience with state EDI requirements
Knowledge of state specific reporting requirements preferred
Knowledge in understanding of the EDI Tables and implementation guides at state level
Strong knowledge of workers compensation claims processes, claims handling, and workflows
Good knowledge of computers
Strong investigative and problem-solving abilities
Ability to distill and communicate complex issues for technical and non-technical audience
Ability to multi-task and prioritize deadlines
Strong organizational, written and verbal communication skills
Strong attention to detail
Strong customer service skills
Ability to adhere to high standards of professional conduct and code of ethics

💡 Responsibilities

Maintains high data quality standards across all projects and initiatives as related to EDI
Leads the process of ensuring all state specific requirements are appropriately tracked and implemented with vendor partner and within claims platform
Performs thorough verification and validation of data entries to ensure accuracy and completeness
Identifies, tracks, and rectifies discrepancies, inconsistencies, and errors in datasets through careful analysis and investigation
Utilizes data management tools to conduct data verification processes efficiently
Documents and reports findings, issues, and resolutions
Maintains daily rejection and error reports to stay informed on the efficiency, timeliness, and accuracy of the claims EDI program
Solves reporting errors or state criticisms and respond to inquiries regarding reporting matters
Stays updated on industry trends, emerging technologies, and best practices related to data verification and quality assurance
Proactively monitors proposed changes from states to their EDI process or order of items to be submitted. Ensures implementation of necessary updates for EMC to remain in compliance
Collaborates with internal leadership and IT to monitor timely implementation of required system changes/upgrades, and vendor partners to facilitate data collection, resolve data-related queries and ensure effective use of vendors, communicating updates throughout the process
Monitors reporting activity and assists in ensuring the timely completion of action items
Monitors states where vendor support is not possible based on state requirements
Serves as the primary contact between EMC and vendor as audits occur. Recommends best practices to ensure alignment with state requirements as identified
Researches and tracks untimely filings resulting in penalties in multiple jurisdictions
Identifies opportunities for process improvement to enhance the efficiency and effectiveness of the EDI workflow
Ensures compliance with data reporting requirements set by regulatory agencies, ensures adherence to specific data instructions and standards, and timely submissions
Collects, organizes, and analyzes data to report to claims team leadership
Researches EDI compliance standards and maintains compliance workflows for all jurisdictions, where applicable
Provides training and support to internal users on processes, protocols, proper utilization/efficiency implementation, and systems
Participates in continuous improvement and efficiency initiatives aimed at optimizing data verification processes and workflows
Maintains relationships with the claims team members and jurisdictional parties to ensure compliance and prompt responses to penalties imposed, where applicable
Partners with Quality Assurance and WC Claims leadership to determine if issues persist and if targeted or large scale training is appropriate
Supports claim goals by leading, assisting and/or owning a process, special projects and assignments as directed by Claims Leadership

Project Management SQL Data Analysis Jira API testing Communication Skills Analytical Skills Microsoft Excel Customer service Microsoft Office RESTful APIs Attention to detail Organizational skills Documentation Compliance Problem-solving skills Research Reporting Training Writing Data entry Data visualization Process improvement Data modeling Data management

Posted about 2 hours ago

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🔥 Junior Sales Coordinator - CAN

Posted about 2 hours ago

📍 Canada

💸 18.0 - 20.0 USD per hour

🔍 Customs Brokerage

🔧 Requirements

1-2 years of customer service or inside sales experience (required).
Strong verbal and written communication skills; ability to effectively engage with clients, customs authorities, and other stakeholders.
Exceptional problem-solving skills and the ability to work well under pressure.
Excellent interpersonal and customer service skills.
Strong organizational skills, flexibility, and reliability.
Ability to multitask and thrive in a fast-paced environment.
Must be a proven team player—seriously, demonstrate it.
Proficiency in Google Workspace and CRM systems.
Proficiency with computers and software; detail-oriented, resourceful, and eager to learn.

💡 Responsibilities

Answer queries via email, take inbound calls, and call back new inbound sales leads.
Respond to chat, text, and WhatsApp inquiries, vetting them before passing along to the Senior Sales Representative.
Walk importers through the process of completing various required forms.
Organize and review documents before sending them to Operations, ensuring accuracy and compliance, particularly for U.S. sales.
Assist in scheduling follow-ups and maintaining relationships with potential clients.
Support the senior sales team in administrative tasks to improve efficiency.

Communication Skills Customer service Microsoft Office Data entry Sales experience Computer skills CRM

Posted about 2 hours ago

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🔥 Field Service Technician - Pennsylvania (Company Car)

Posted about 3 hours ago

📍 United States

💸 68000.0 - 76000.0 USD per year

🔍 Water Treatment

🏢 Company: trojanjobs

🔧 Requirements

3 to 5 years of Field Service Experience.
Familiarity with electrical, electronic, hydraulic, and mechanical principles.
Ability to read and interpret drawings (mechanical, electrical, hydraulic).
Experience working with cross-functional teams such as Engineering, Sales and Operations to help resolve site specific difficulties.
Knowledge working with PLCs, Specifically Allen Bradley, WAGO and Siemens
Familiarity with water treatment processes is considered an asset

💡 Responsibilities

Perform electrical and mechanical testing, diagnose system failures, and assist customers with the maintenance of their UV systems.
Solve problems, evaluate systems and processes to identify root causes, and implement corrective actions as needed.
Serve as the first point of contact for all customer interactions, building and nurturing key customer relationships to understand their needs and requirements.

Problem Solving Customer service Troubleshooting

Posted about 3 hours ago

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🔥 Sr. Enrollment Advisor

Posted about 3 hours ago

📍 US

💸 70000.0 USD per year

🔍 Education

🏢 Company: Blueprint Test Prep

🔧 Requirements

4+ years of direct experience in test preparation, sales preparation, enrollment advising, or higher education sales.
Demonstrated experience in high-level sales strategy, quota management, and revenue forecasting.
Ability to exercise discretion and independent judgment in sales, enrollment strategy, and customer advising.
Exceptional problem-solving skills, with a consultative and analytical approach to advising students and growing revenue.
Experience in graduate-level test prep, medical, or legal education is strongly preferred.
Capable of building and managing long-term client relationships to drive business success.
Excellent verbal and written communication skills, with a persuasive and influential approach to sales.
Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
Experience using CRM tools to track leads, manage the student pipeline, and optimize sales performance.

💡 Responsibilities

Serve as a primary consultant for questions related to Blueprint’s programs, ensuring compliance with company policies.
Provide strategic consultative sales counseling to prospective students through phone, email, and live chat, navigating them through the enrollment process.
Develop and implement data-driven enrollment strategies to optimize conversion rates and ensure enrollment growth.
Exercise independent discretion in developing and executing sales tactics, advising potential students on program selection, and closing enrollments.
Promote Blueprint’s tutoring, classroom, and online courses, ensuring a tailored approach based on customer needs.
Lead tutor pairing assignments, matching students with appropriate instructors based on their unique learning needs.
Foster a high-touch customer engagement environment, ensuring continued enrollment and program completion.
Train and mentor team members providing leadership and professional development guidance.
Track leads, sales metrics, and customer interactions using CRM tools to optimize the student pipeline.
Meet and exceed sales quotas, contributing to overall business performance.
Work closely with marketing, operations, and product teams to refine messaging, and student experiences.
Achieve monthly enrollment sales goals, retention targets, and other service metrics

Salesforce Communication Skills Customer service Mentoring Account Management Negotiation skills Training Client relationship management Sales experience Team management Lead Generation CRM Customer support

Posted about 3 hours ago

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🔥 Senior Oncology Account Specialist Prostate Cancer Atlanta NW, GA

Posted about 4 hours ago

📍 United States

💸 101500.0 - 245400.0 USD per year

🔍 Pharmaceutical Sales

🏢 Company: pfizercareers👥 70000-100000

🔧 Requirements

Minimum of 4 years of previous Pharmaceutical Sales experience or minimum of 4 years of previous Oncology Healthcare Professional (HCP) experience working with key Oncology thought leaders or high influence customers in hospitals, large group practices or managed care organizations.
A demonstrated track record of success and accomplishment with previous Pharmaceutical Sales experience or Healthcare Professional (HCP) experience
Exceptional aptitude for learning and ability to communicate technical and scientific product and disease management information to a wide range of customers
Demonstrated high degree of business acumen
Proficiency using complex digital applications and able to adapt to Pfizer’s long-range technology model in bringing relevant Pfizer information to market.

💡 Responsibilities

Promote broad portfolio of products; Strong knowledge of disease states, therapeutic areas, and products
Generate demand for Pfizer products in assigned accounts
Strategic account selling and management skills.  Develop comprehensive territory/account/customer plans to drive achievement of desired objectives.
Maintain relationships throughout institutions
Overcome obstacles to gain access to difficult to see health care providers and customers.
Cultivate relationships with KOLs; build lasting relationships with top priority customers
Assess needs of target physicians/accounts; Address needs with responsive approach, targeted skills, and appropriate resources
Superior selling, technical and relationship building skills
Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills.
Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment.
Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results.

Leadership Customer service Account Management Client relationship management Strong communication skills Relationship management Sales experience

Posted about 4 hours ago

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🔥 Hospital Business Unit Trade National Account Director, US

Posted about 4 hours ago

📍 United States

💸 182000.0 - 303300.0 USD per year

🔍 Pharmaceutical

🏢 Company: pfizercareers👥 70000-100000

🔧 Requirements

8 years of demonstrated success in business and account management;
Experience with Wholesale, Distributor, and National Accounts.
Detailed understanding of the pharmaceutical industry and classes of trade, and especially the Multisource Injectables Marketplace.
Experience and training in pricing and contracts negotiations
Established working knowledge of contracts and charge-backs and related systems.
Fluency in the use of PowerPoint and Excel software packages required
Willingness and ability to travel nationally and frequently to interact with assigned customers

💡 Responsibilities

Position Pfizer’s Hospital Business to achieve revenue and business objectives by developing and growing business partnerships and increasing sales by negotiating prices and contracts with customers across several classes of trade including national & regional wholesalers, distributors, specialty distributors, and specialty GPOs.
Leads all aspects of priority Wholesale, Specialty Distributor account business planning and execution aligned to the Channel Management operating plans
Schedules Top-Top meetings as required and leads agenda development.
Effectively negotiates and manages all Wholesaler agreements within the Pfizer portfolio of products.
Conducts quarterly review of DSA performance metrics, identifies opportunities for improved performance and aligns customer plans to remedy such gaps to support business requirements.
Assist in strategic aspects of the business with sales strategy development, customer initiative identification and colleague training and assistance (contracts, COT strategies) as well as other duties as defined.
Accountable for presenting, persuading, and selling Pfizer Hospital Business’ products to customers, who have alternative choices in the generic marketplace.
Direct the activities & resources of Pfizer & Pfizer’s Hospital Business shared services to maximize generic product launch sales and market share, extended-product-line portfolio penetration and price realization across the customer portfolio.
Responsible for establishing and maintaining a communication link between Pfizer Hospital and the customer to provide insight, overviews and focus for Pfizer’s Hospital Business marketing efforts.
Responsible for creating and implementing a strategic business plan for each major account in concert with Pfizer Hospital’s strategic goals.
Work with assigned accounts to develop and administer Distribution Service Agreements and wholesaler/distributor source programs.
Provide information to Pfizer Hospital’s on market activity, customers’ needs, etc., and serve as a resource person in recommending policies, procedures and programs applicable to national and regional accounts.
Provide information to the customer on new or existing products, on planned promotional activities, to provide necessary lead-time for the customer to respond (e.g., computer systems, sales representative information).
Function as liaison between Pfizer internal service providers and customers in areas involving the day to- day business.
Provide Pfizer and Pfizer Hospital Business management with competitive intelligence on emerging trends and competitors in the generic marketplace, which could have an impact on current and future products or Pfizer/Pfizer Hospital’s interests.
Be accountable for structuring pricing and rebate terms for customers consistent with Pfizer Hospital’s SOP’s, applicable laws and contracts, rebates, pricing and distribution systems capabilities.
Work directly with Credit personnel to manage A/R risk with assigned accounts.

Leadership Business Development Business Intelligence Salesforce Cross-functional Team Leadership Strategic Management Communication Skills Analytical Skills Customer service RESTful APIs Negotiation Presentation skills Written communication Interpersonal skills Excellent communication skills Relationship building Problem-solving skills Account Management Teamwork Client relationship management Sales experience Team management Strategic thinking CRM Financial analysis PowerPoint

Posted about 4 hours ago

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🔥 Hospital Business Unit Sterile Injectables Senior Health & Science Sales Specialist - Oakland, CA

Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 101500.0 - 245400.0 USD per year

🔍 Sales, Healthcare

🏢 Company: pfizercareers👥 70000-100000

🔧 Requirements

3+ years relevant experience
Hospital sales or sales success
Strong territory management skills
Outstanding communications skills

💡 Responsibilities

Effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact with focus on face-to-face interactions as permissible.
Develop and implement effective business and territory call plans and adapts based on self-identified opportunities and insights.
Effectively builds rapport and relationships with customers in face-to-face environments

Leadership Business Development Data Analysis Salesforce Communication Skills Customer service Compliance Account Management Relationship management Sales experience Market Research Strategic thinking

Posted about 4 hours ago

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Shown 10 out of 865

Customer service Job Salaries

Median high-range salary for jobs requiring Customer Service:

Skills and Salary

Data Analysis

Project Management

Account Management

Sales experience

Analytical Skills

CRM

Communication Skills

Problem Solving

Written communication

Industries and Salary

Pharmaceutical

Cybersecurity

Software Development

Fintech

Software as a Service (SaaS)

Insurance

Healthcare

Mental Health

E-Commerce

Claim

Jobs