Junior Sales Coordinator - CAN

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Requirements:

• 1-2 years of customer service or inside sales experience (required).
• Strong verbal and written communication skills; ability to effectively engage with clients, customs authorities, and other stakeholders.
• Exceptional problem-solving skills and the ability to work well under pressure.
• Excellent interpersonal and customer service skills.
• Strong organizational skills, flexibility, and reliability.
• Ability to multitask and thrive in a fast-paced environment.
• Must be a proven team player—seriously, demonstrate it.
• Proficiency in Google Workspace and CRM systems.
• Proficiency with computers and software; detail-oriented, resourceful, and eager to learn.

Responsibilities:

• Answer queries via email, take inbound calls, and call back new inbound sales leads.
• Respond to chat, text, and WhatsApp inquiries, vetting them before passing along to the Senior Sales Representative.
• Walk importers through the process of completing various required forms.
• Organize and review documents before sending them to Operations, ensuring accuracy and compliance, particularly for U.S. sales.
• Assist in scheduling follow-ups and maintaining relationships with potential clients.
• Support the senior sales team in administrative tasks to improve efficiency.