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🔥 Sr. Manager, Client Program Management

Posted 14 minutes ago

📍 United States of America

🏢 Company: asurioncareers_us

🔧 Requirements

5+ years in client account management or related client-facing operational or project management experience
Exceptional interpersonal, verbal and written skills and the ability to effectively present ideas and information
Ability to quickly learn and understand Asurion systems, platforms, and processes from enrollment to cancellation.

💡 Responsibilities

Owning client relationships for project and product-level engagements, including internal/external communication, program management, implementation, and identification of new business opportunities
Regularly interacting with clients’ teams to address ad hoc questions/issues, tirelessly advocating for the value of Asurion products & capabilities, and aggressively resolving client concerns regarding our programs or their performance and perception
Acting as a primary point of contact for implementation teams; providing a clear vision of client goals and assessing levels of engagement between Asurion & the Client

Project Management Cross-functional Team Leadership Operations Management Analytical Skills Customer service Agile methodologies Organizational skills Presentation skills Written communication Interpersonal skills Excellent communication skills Relationship building MS Office Account Management Negotiation skills Verbal communication Reporting Active listening Client relationship management Budgeting Cross-functional collaboration Sales experience Risk Management Stakeholder management Computer skills Financial analysis Data analytics Change Management

Posted 14 minutes ago

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🔥 Provider Relations Representative

Posted 22 minutes ago

📍 United States

🧭 Contract

🔍 Healthcare

🏢 Company: computer_aid

🔧 Requirements

Bachelor's degree and 2 years of experience or Associates degree and 4 years of experience in a healthcare customer service environment
Demonstrated ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
Strong analytical skills with the ability to identify issues and implement effective solutions
Proficient in general office practices and software packages, including Microsoft Office Suite and communication tools
Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively
Ability to work independently and as part of a team, fostering a cooperative work environment

💡 Responsibilities

Develop and maintain positive relationships with assigned providers
Act as the first point of contact for provider inquiries, ensuring timely and accurate responses to their questions
Interpret and explain complex information, proactively following up on inquiries and ensuring satisfaction
Maintain detailed records of interactions, transactions, and comments
Assist in the preparation and distribution of communication materials, including drafting and sending out written notices
Collaborate with team members on various projects, providing support as needed to meet team goals
Perform other tasks as required to support the team’s objectives

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication Microsoft Office Suite Interpersonal skills Excellent communication skills Relationship building Verbal communication Active listening Data entry Customer support

Posted 22 minutes ago

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🔥 Senior Manager, Software Engineering (Cloud Cost Management)

Posted about 2 hours ago

📍 Canada

💸 206000.0 - 256000.0 CAD per year

🏢 Company: Affirm👥 1001-5000💰 Post-IPO Equity about 4 years ago🫂 Last layoff about 2 years agoLending Financial Services Payments FinTech

🔧 Requirements

10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs.
Expertise in managing large-scale, geographically distributed compute and data processing systems.
Expertise in scaling technologies like Kubernetes, Redis, MySQL, and Kafka, in cloud providers like AWS.
Capable of mentorship, cross-functional program execution, and individual contribution.
Deep experience in cloud infrastructure and a passion for leading technical teams and contributing to Open Source solutions.

💡 Responsibilities

Develop frameworks, systems, and tools to create a culture of ownership and accountability for infrastructure costs.
Collaborate with Finance and Engineering leadership to define and meet ambitious financial targets, ensuring Affirm's scalable and efficient growth.
Lead technical decisions, projects, and roadmaps within the Infrastructure team, shaping Affirm’s strategy for managing our multi-million dollar annual spend.
Drive business and engineering metrics while promoting a culture of reliability, security, and productivity.
Lead a team of engineers with empathy while fostering a high-performance, ownership-driven & inclusive culture
Collaborate with tech leads, program managers, and product managers on tools, architecture, planning, and delivery of multiple concurrent projects.
Work across the engineering organization and with internal and external partners.
Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands.
Guide, tutor, and aid in the professional growth of junior and senior engineers within the team.

AWS Backend Development Leadership Project Management Cloud Computing Kafka Kubernetes MySQL Cross-functional Team Leadership Financial Management Redis Communication Skills Collaboration CI/CD Problem Solving Mentoring Linux DevOps Written communication Excellent communication skills Verbal communication Team management Stakeholder management Strategic thinking Software Engineering Budget management

Posted about 2 hours ago

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🔥 Medical Science Liaison - Hematological Cancer (Southeast)

Posted about 2 hours ago

📍 United States

💸 130600.0 - 163200.0 USD per year

🔍 Oncology

🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff about 2 years agoWomen's Biotechnology Medical Genetics Health Diagnostics

🔧 Requirements

Health care professionals with relevant scientific knowledge and/or clinical training in hematologic oncology will be considered
Advanced healthcare/scientific degree preferred (Ph.D., Pharm.D, M.D., D.N.P.), (Master’s degree required)
MSL experience preferred, but not required
Must live within assigned/advertised territory

💡 Responsibilities

Provide scientific and/or clinical presentations on data that support Natera’s Oncology products in Hematological Cancers.
Serve as a medical and scientific resource for the Natera US/International Sales, Marketing, Business Development and Bio Pharma teams.
Establish, maintain, and manage relationships with Hematological Cancer Key Opinion Leaders (KOLs), Healthcare Providers, and Customers as pertains to Natera’s Oncology products and the field of Oncology.
Collaborate with lab operations to provide additional healthcare provider information regarding Natera products.
Represent Natera at various scientific and clinical congress meetings.
Engage in continuous learning to maintain scientific and clinical expertise.
Provides medical expertise for the creation of materials, communication tools, and publications to ensure medical accuracy.
Support and coordinate ongoing clinical trial and research initiatives at academic institutions and study sites
Travel extensively (over 60%) as required.
Performs other duties as assigned

Data Analysis Communication Skills Analytical Skills Presentation skills Written communication Relationship building Research Verbal communication Training Sales experience Strategic thinking

Posted about 2 hours ago

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🔥 Medical Science Liaison - Hematological Cancer (Northeast)

Posted about 2 hours ago

📍 USA

💸 130600.0 - 163200.0 USD per year

🔍 Oncology

🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff about 2 years agoWomen's Biotechnology Medical Genetics Health Diagnostics

🔧 Requirements

Health care professionals with relevant scientific knowledge and/or clinical training in hematologic oncology will be considered
Advanced healthcare/scientific degree preferred (Ph.D., Pharm.D, M.D., D.N.P.), (Master’s degree required)
MSL experience preferred, but not required

💡 Responsibilities

Provide scientific and/or clinical presentations on data that support Natera’s Oncology products in Hematological Cancers.
Serve as a medical and scientific resource for the Natera US/International Sales, Marketing, Business Development and Bio Pharma teams.
Establish, maintain, and manage relationships with Hematological Cancer Key Opinion Leaders (KOLs), Healthcare Providers, and Customers as pertains to Natera’s Oncology products and the field of Oncology.

Communication Skills Presentation skills Written communication Networking Excellent communication skills Relationship building MS Office Verbal communication Training Client relationship management Sales experience

Posted about 2 hours ago

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🔥 Medical Science Liaison - Hematological Cancer (Central)

Posted about 2 hours ago

📍 USA

💸 130600.0 - 163200.0 USD per year

🔍 Oncology

🏢 Company: Natera👥 1001-5000💰 $250,000,000 Post-IPO Equity over 1 year ago🫂 Last layoff about 2 years agoWomen's Biotechnology Medical Genetics Health Diagnostics

🔧 Requirements

Health care professionals with relevant scientific knowledge and/or clinical training in hematologic oncology will be considered
Advanced healthcare/scientific degree preferred (Ph.D., Pharm.D, M.D., D.N.P.), (Master’s degree required)
MSL experience preferred, but not required

💡 Responsibilities

Provide scientific and/or clinical presentations on data that support Natera’s Oncology products in Hematological Cancers.
Serve as a medical and scientific resource for the Natera US/International Sales, Marketing, Business Development and Bio Pharma teams.
Establish, maintain, and manage relationships with Hematological Cancer Key Opinion Leaders (KOLs), Healthcare Providers, and Customers as pertains to Natera’s Oncology products and the field of Oncology.
Collaborate with lab operations to provide additional healthcare provider information regarding Natera products.
Represent Natera at various scientific and clinical congress meetings.
Engage in continuous learning to maintain scientific and clinical expertise.
Provides medical expertise for the creation of materials, communication tools, and publications to ensure medical accuracy.
Support and coordinate ongoing clinical trial and research initiatives at academic institutions and study sites
Travel extensively (over 60%) as required.
Performs other duties as assigned

Data Analysis Communication Skills Analytical Skills Customer service Presentation skills Written communication Interpersonal skills Networking Excellent communication skills Adaptability Relationship building Problem-solving skills Teamwork Research Fluency in English Verbal communication Active listening Cross-functional collaboration Sales experience Strategic thinking

Posted about 2 hours ago

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🔥 Customer Support Specialist

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS, Legal Technology

🏢 Company: Alt Legal👥 11-50💰 Seed almost 9 years agoSaaS Legal Software

🔧 Requirements

4+ years’ experience in client-facing role, involving support of SaaS or professional web-based solutions
2+ years’ Work-from-Home Experience
Intermediate knowledge of MS Office and Google programs, particularly Excel and Google Sheets
Strong written and verbal communication skills
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Superb personal organizational skills to ensure all client commitments are met
Ability to empathize with and advocate for our customers
Ability to quickly learn new concepts and teach others
Excellent problem-solving skills

💡 Responsibilities

Act as a first point of contact for all day-to-day questions received via Alt Legal’s support email, live chat, and phone line.
Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer’s satisfaction in a timely and careful manner.
Escalate system-wide issues to the product team and ensure issues are communicated to relevant internal teams.
Look for commonalities in client questions and proactively provide input to the Customer Success and Product Teams to enhance training materials and documentation, as well as to enhance the product.
Provide platform training to key stakeholders and end-users, connecting the value of Alt Legal to client initiatives.
Work directly with clients advising them on how to best leverage Alt Legal in coordination with the relevant Customer Success Manager.
Work to understand key client use cases and attributes in order to provide context-driven responses and training.
Provide exceptional service to clients in order to help support the Customer Success team’s goals of reduced customer churn, revenue expansion, opportunity identification, and higher client product adoption, satisfaction, and overall account health.
Stay current with system changes and updates.
Act as the client advocate, working cross-departmentally with internal teams to successfully resolve client concerns and questions.

Google Analytics Communication Skills Problem Solving Customer service Attention to detail Written communication Excellent communication skills Adaptability MS Office Empathy Verbal communication Training Active listening Strong communication skills Technical support Customer support SaaS

Posted about 3 hours ago

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🔥 Customer Success Specialist

Posted about 4 hours ago

📍 United States of America

🔍 Digital commerce solutions

🏢 Company: ext_non_us

🔧 Requirements

Demonstrated success in working with teams and driving results to achieve targets.
Strong relational skills to positively communicate with people from diverse backgrounds and experiences.
Background with operational effectiveness, including navigating ambiguity, budgeting exercises, and meeting operational objectives.
Experience identifying, innovating, and implementing best practice techniques and interventions.
Communication skills that create positive impact and engagement (written, verbal and presentations)
Experience in MSFT Excel, Word, PowerPoint, and CRM tools (preferably Salesforce).
Strong problem-solving abilities and adaptability.
Proactive and self-motivated mindset with a passion for delivering an exceptional client experience.
Proficiency in virtual communication tools such as MSFT Teams or Zoom.
Detail oriented with ability to identify potential issues, recommend and implement resolution plans
Ability to multi-task; high energy; strong sense of ownership; strong sense of urgency; ability to improvise; good problem-solving skills; ability to respond in a crisis; ability to rally a team; proven leadership skills

💡 Responsibilities

Work with Account Executives to deliver Revenue and New Orders through quoting, communication to existing customer, organization of priorities for existing customer, and invoicing
Focus on Accounts receivable, customer support, Renewals, services to ensure timely receivables.
Maintain customer heat map, customer org map, customer priorities, and detailed SFDC optimization.
Develops and manages customers activities and internal teams providing vision and direction needed to execute operating plans.
Participates in organizational design work to continuously assess program strengths, while identifying areas for improvement client engagement process.
Collaborates with support teams and corporate staff regarding issues and projects relevant to operational support and client experience.
Owns the internal communication with all stakeholders, ensuring effective client communications.
Ensures curriculum and interventions are in alignment.
Manages programmatic schedule and services to ensure the efficiency and efficacy of client progression.
Identifies and implements best practices to increase overall operational effectiveness.
Facilitates team and interdepartmental training and meetings, to maintain precise process flow and ensure consistency of services.
Produces reports of program status throughout the client’s life cycle.

Leadership Project Management Salesforce Cross-functional Team Leadership Communication Skills Collaboration Microsoft Excel Problem Solving Customer service Agile methodologies Mentoring Negotiation Accounting Written communication MS Office Account Management Verbal communication Reporting Training Client relationship management Budgeting Cross-functional collaboration Relationship management Sales experience Team management Stakeholder management CRM Financial analysis Customer support Customer Success

Posted about 4 hours ago

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🔥 Online Coach for Adults with Disabilities (Full-Time Contract Position)

Posted about 5 hours ago

📍 United States

🧭 Contract

💸 33280.0 USD per year

🔍 Education/Social Services

🏢 Company: Daivergent👥 51-100💰 9 months agoEdTech Artificial Intelligence (AI)Employment Virtual Workforce Big Data Human Resources

🔧 Requirements

Bachelor’s degree or higher in Vocational Rehabilitation, Psychology, Human Services, Special Education, Teaching, Disability Studies or a related field, AND 3+ years of experience working with adults with disabilities in job coaching, case management, or direct support roles, OR
High school diploma or equivalent AND 5+ years of experience working with adults with disabilities in job coaching, case management, or direct support roles
At least two years of experience in one or more of the following: Case Management, Disability Services, Employment Services, or Vocational Counseling.
Job coaching, career advising, or employment training for individuals with disabilities.
Teaching, coaching, or tutoring with a focus on skill-building.
This is a fully-remote, full-time role requiring availability during standard business hours in Arizona (9:00 AM - 5:00 PM AZ Time)
You must be available for 9 AM - 5 PM AZ Time regardless of day of year.
You must be able to attend 100% of Daivergent's paid two-week training, which takes place from April 28th to May 9th, 2025 during standard business hours
Must be at least 21 years old.
Legally authorized to work in the United States and physically located in the US
Able to pass Arizona background and fingerprint checks
Able to pass federal E-Verify background checks to verify employment status

💡 Responsibilities

Provide structured coaching to adults with disabilities, focusing on job skills, life skills, and social development.
Set clear, achievable goals using SMART (Specific, Measurable, Achievable, Relevant, Time-bound) strategies tailored to each client.
Adapt coaching methods to meet client needs, ensuring a positive and empowering experience in both a 1:1 and group-based setting.
Use Daivergent’s online tools and resources to guide clients in skill development.
Offer job-seeking advice tailored to different industries and employment pathways.
Provide direct follow-up to potential employers and hiring managers, and advocate for your clients when needed.
Engage with clients through virtual platforms like Zoom and MS Teams, ensuring interactive and meaningful sessions.

Communication Skills Microsoft Excel Customer service Mentoring Attention to detail Organizational skills Time Management Written communication Microsoft Office Suite Coaching Interpersonal skills Adaptability Relationship building Problem-solving skills MS Office Teamwork Verbal communication Active listening Strong work ethic Ability to learn

Posted about 5 hours ago

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🔥 Medical Director

Posted about 5 hours ago

📍 United States

🧭 Full-Time

🔍 Medical

🏢 Company: Vynca

🔧 Requirements

Minimum of 3 years of relevant experience.
Possession of a valid and relevant California professional license to practice medicine.
Ability and willingness to license in other states in accordance with company needs.
Current American Board of Specialties (ABMS) eligibility appropriate to assigned duties/board certified not later than two years after date of hire.
Possession of a valid DEA certificate.
Previous management of people and teams.
Excellent communication and interpersonal skills.

💡 Responsibilities

Provides virtual palliative care
Directs, coordinates, and oversees patient care within the company; provides supervision, mentoring, training, and development to provider staff
Reviews, establishes, and maintains patient care protocol and standards in coordination with the COO and VP of Clinical Operations, ensuring that all federal and State policies, regulations, and guidelines for patient care are met; establishes and coordinates quality improvement, safety, and infection control programs.
Participates in the development, implementation, and maintenance of policies and objectives as it relates to provider services; develops tracking and evaluation programs to assist in accomplishment of established goals.
Creates education, development, and team-building opportunities for providers.
Maintains patient statistics and comprehensive patient records, providing data and reports as required to ensure effective and efficient service delivery.
Develops tracking and evaluation programs to assist in the accomplishment of established goals.
Directs, coordinates, and oversees patient care within the company; provides supervision, mentoring, training, and development to provider staff.
Collaborates with other clinical staff to devise a personal development plan in line with the business objectives and personal needs.
To maintain and increase personal, clinical and project management skills.
Ensure that medical services and related policies meet the best standards of practice and are compliant with all state, federal, and local laws, ethical and professional guidelines, and accreditation standards.
Review and approve policies that require medical oversight.
Provide backup on-call services when needed.
Review and support updates to clinical job descriptions.
Refine and provide on-boarding training to new providers for medical record and clinical visits.
Ensure all providers complete records in a timely manner.
Help to address any communication issues with provider team and other staff to ensure effective business operations.
Participate in peer review, chart review and Quality Assurance activities, medical staff meetings, case reviews and in-house clinical training sessions.
Collaborate with members of external organizations as needed to support growth and education of our practice.

Leadership People Management Communication Skills Collaboration Mentoring Organizational skills Written communication Compliance Interpersonal skills Problem-solving skills Verbal communication Training Active listening Team management

Posted about 5 hours ago

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