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🔥 Jira Task Controller
Posted 6 days ago

📍 Europe, EEA, UK, Switzerland, Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, Western Balkans

🔍 Fintech

🏢 Company: WhiteTech

  • Experience working with Jira (preferably as an administrator, analyst, or process manager).
  • Deep understanding of time tracking principles and workload management in project teams.
  • Skills in creating and configuring dashboards, reports, and JQL queries for analyzing team and project performance.
  • Strong Excel skills (pivot tables, formulas, data analysis, financial reporting).
  • Continuously track how employees and teams log their working hours in Jira.
  • Create regular and ad-hoc reports based on various parameters (time, projects, teams, tasks, etc.).
  • Implement and adjust system settings (workflows, fields, access rights) in line with business requirements.
  • Work with pivot tables, create detailed reports, and analyze data for management insights.
  • Develop and update documentation regulating Jira operations, time logging standards, and reporting guidelines.
  • Ensure the accuracy and relevance of data entered into the system and promptly identify deficiencies.

SQLData AnalysisJiraJQLREST APIMicrosoft ExcelCI/CDAgile methodologiesAttention to detailTime ManagementDocumentationReportingData visualizationFinancial analysisAnalytical thinking

Posted 6 days ago
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🔥 Atlassian Administrator III
Posted 21 days ago

📍 India

🔍 Software Development

🏢 Company: ShipBob, Inc.

  • Bachelor's degree in computer science or a related field.
  • Minimum 10 yrs of total work experience interacting with customers along with strong verbal communication and listening skills.
  • Minimum 5 yrs of work experience as Jira Administrator.
  • Possess excellent diagnostic and troubleshooting skills.
  • A passion for providing legendary customer service to Business customers, using Atlassian Cloud products.
  • Basic understanding of Java code, familiarity with databases and SQL competence.
  • Preferred to have Scriptrunner experience.
  • Translating requirements of the business into Jira Service Management (JSM) solutions, and the implementation, testing & maintenance of these solutions.
  • Providing end user support for Atlassian products.
  • Create JSM projects, queries, reports and dashboards.
  • Develop JSM workflows, screen schemes, permission schemes and notification schemes.
  • Develop and maintain automations in Atlassian JSM, Jira Software, Confluence, and other Atlassian products including tool administration and customization.
  • Develop forms for customer portals in JSM.
  • Install, configure plugins, and deploy to extend JSM capabilities.
  • Build dashboards from add-ons, configure custom fields, support JSM configurations.
  • Configuring, managing, development and testing sandboxes.
  • Additional duties and responsibilities as necessary.

SQLJavaJiraJQLCustomer serviceTroubleshootingScripting

Posted 21 days ago
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🔥 Sr. Systems Engineer, Atlassian Platform
Posted 29 days ago

📍 USA

🧭 Full-Time

💸 167280.0 - 196800.0 USD per year

🔍 Software Development

🏢 Company: Coinbase Careers Page👥 1000-5000

  • At least 5 years enterprise-level experience in Jira and Confluence system administration
  • Strong knowledge of Jira and Confluence configuration, administration, and integration
  • Experience with Jira plugins and Atlassian Marketplace applications
  • Familiarity with agile methodologies and project management workflows
  • Evaluate customer requests and tease out the underlying requirements and use cases
  • Strong communication and collaboration skills
  • Ability to work independently and in a team environment
  • Communicate in a clear and concise manner
  • Ability to work effectively in a remote-first work environment
  • Technical support and administration of the Atlassian product suite including Confluence, Jira Software, and Jira Service Management and related plugins
  • Collaborate with end users to design and implement automation rules and scripts to meet business requirements
  • Maintain runbooks and related documentation
  • Customizing workflows, issue types, fields, and screens to meet the needs of the organization
  • Setting up and configuring dashboards and reports to provide project status and progress visibility
  • Advise users on how to optimize their use of these applications to support/ align with related business processes
  • Evaluate and implement plugins and integrations
  • Participate in all agile ceremonies
  • Participate in testing and implementing upgrades
  • Work with IT Product Managers and Engineers on larger initiatives
  • Developing and maintaining integrations with other systems, such as source control and build systems
  • Troubleshooting and resolving technical issues with internal toolings
  • Training and supporting end-users on the use of Jira

AWSAgileKubernetesJiraJQLGroovyREST APICI/CDLinuxScriptingConfluence

Posted 29 days ago
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🔥 Technical Project Manager (Payments) | Ruby Labs
Posted about 2 months ago

📍 Ukraine

🧭 Full-Time

🔍 Fintech, Digital Payments

🏢 Company: Ruby Labs👥 11-50Media and EntertainmentMobile AppsSoftware

  • 3+ years of experience in project management and/or product ownership, preferably in a technical or software development context.
  • Strong understanding of Agile methodologies and experience applying these practices.
  • Excellent communication and interpersonal skills, with the ability to build rapport across technical and non-technical teams.
  • Experience managing technical projects, particularly in integration or SaaS environments.
  • Proficient with project management and collaboration tools (JIRA, Confluence, Plane.so , Outline, Slack, etc.).
  • Strong analytical and problem-solving skills, with attention to detail.
  • Ability to manage multiple projects and priorities simultaneously.
  • Coordinate integration and implementation projects for new payment service providers while facilitating the development of the Payment Orchestration System MVP.
  • Collaborate closely with the engineering and integration teams to synchronize their efforts, ensuring timely delivery of projects and features while maintaining high quality throughout the development process.
  • Adapt and implement an appropriate Agile framework (such as SCRUM or Kanban) tailored to our team dynamics, leading daily stand-ups, sprint/cycle planning, and other Agile ceremonies.
  • Prioritize and manage the product backlog to align with the strategic goals of the team and stakeholder expectations.
  • Oversee task management using platforms like JIRA (or our anticipated migration to Plane.so ), ensuring accurate tracking of project progress.
  • Maintain and update project and product documentation as well as technical specifications, ensuring all necessary information is shared and easily accessible using Outline.
  • Collaborate with the Head of Payments and Billing, Solution Architect, and engineering teams to ensure successful delivery of projects.
  • Facilitate regular communication and progress reporting to stakeholders.
  • Enhance team collaboration and productivity by implementing best practices in Agile project management and product ownership.
  • Support testing and quality assurance processes related to billing and payment subsystems.

Project ManagementAgileProduct ManagementSCRUMJiraProduct DevelopmentJQLCommunication SkillsAnalytical SkillsProblem SolvingAgile methodologiesRESTful APIsStakeholder managementTechnical supportConfluence

Posted about 2 months ago
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🔥 Senior IT Support Engineer
Posted 3 months ago

📍 India

🧭 Full-Time

🔍 Finance

🏢 Company: Careers at Tide

  • You have working knowledge of the following Atlassian product (Jira Cloud, Confluence, BitBucket & Jira Service Management)
  • You have hands-on experience in Jira Administration (configuring workflows, custom fields, permission schemes and notification schemes).
  • You have knowledge about Identity & security (Okta would be great)
  • You have working knowledge of Atlassian backend.
  • You have experience in creating and implementing custom Groovy scripts via ScriptRunner in a Jira Cloud environment.
  • You have experience integrating Atlassian tools with third-party systems using REST APIs.
  • You have familiarity with webhooks, plugins, and connectors to extend functionality.
  • You have excellent customer focus and a can-do attitude and good communication skills.
  • You will own the Atlassian Stack (Jira Sloud, Service Management, Confluence) and be responsible to configure, manage, maintain and improve the set up.
  • You will work on requests from various areas of the business in regards to creating new Jira projects or introducing innovations and improvement to existing configurations.
  • You will create custom automations using ScriptRunner for Jira Cloud to enhance the workflow and current operations of existing teams
  • You will work to scale our employee productivity platform to support fast-moving teams in a fast-paced environment while helping end users get the most out of Atlassian Stack
  • You will provide 1st and 2nd line systems and application level support to end users in other non Atlassian stack
  • You will be responsible for troubleshooting problems, answering questions and providing training on IT Systems to end users.
  • You will be responsible for identifying, testing, and implementing workarounds for reported issues
  • You will assist in the maintenance and rollout of new applications and their integrations.
  • You will document procedures, policies, technical instructions and security practices

JiraJQLGroovyREST APIScriptingConfluence

Posted 3 months ago
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