Careers at Tide

Careers at Tide is a company focused on providing opportunities in various fields, including technology and business onboarding. They are currently hiring for multiple junior positions, emphasizing entry-level roles in mobile engineering, Java backend development, and business operations.

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🔥 Financial Controller

Posted 3 days ago

📍 UK, India, Germany

🔍 Fintech / Financial Services

Experience working in fintech, financial services, or MNCs.
Strong financial acumen and excellent technical accounting skills.
Familiarity with accounting standards and disclosure requirements under Indian GAAP and IFRS.
Experience dealing with statutory audits in financial services.
Knowledge of cross-border services, transfer pricing, and Indian export legislation (FEMA).
Professional finance qualification (CA).
4+ years post-qualification experience.
Confident in dealing with senior stakeholders and managing work independently.
Excellent commercial acumen and attention to detail.
Strong verbal and written communication skills.
Organizational skills and ability to meet tight deadlines.
Curiosity and problem-solving capabilities.
Motivated to make a difference in a fast-paced startup environment.
Personable and able to build strong working relationships.
Tech-savvy.

Ensuring proper books and records for all financial transactions.
Ensuring timely and accurate reporting of monthly P&L, balance sheet, cash flow, and annual financial statements.
Maintaining best practice documentation of accounting policy and papers for material transactions.
Helping build robust financial control processes and strengthen the internal control framework.
Collaborating with the Group financial reporting team for consistency with Group policies.
Partnering with business leaders for financial planning and forecasting activities.
Collaborating on cash and FX management.
Managing relationships with external auditors, tax advisors, and accounting providers.
Advising on tax, transfer pricing, and accounting matters.
Collating financial data for tax and regulatory reporting to ensure compliance.
Reporting financial performance and risk to management.
Identifying opportunities to improve accounting processes.
Overseeing the monthly ledger close and accounts payable function.
Collaborating on the new SAP general ledger system.

AccountingBudgetingFinancial analysisFinance

Posted 3 days ago

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🔥 Complaints Associate (Maternity Cover)

Posted 3 days ago

📍 UK, India, Germany

🧭 Contract

🔍 Finance

Excellent spoken and written English skills.
Ability to use industry tools like GSuite, Slack, and Jira.
Organized with the capability to multitask.
Ability to remain calm under pressure and handle difficult situations.
Passion for problem-solving.
Good attention to detail and accuracy.
Experience in customer service within the finance industry.
Strong analytical skills for problem-solving and root cause analysis.
Ability to build relationships across the business to deliver complaints data and implement solutions.

Take ownership of complaints from start to finish, ensuring all complaints are logged.
Investigate complaints to find the root cause of issues.
Communicate with complainants via email or phone to resolve issues timely and professionally.
Work with relevant Tide departments to identify systemic issues and develop preventive solutions.
Maintain productivity and high-quality complaint resolution according to regulatory processes.
Ensure issues raised to the Complaints team are addressed appropriately.

JiraCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceComplianceData entry

Posted 3 days ago

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🔥 Sales Onboarding Specialist

Posted 4 days ago

📍 UK, India, Germany

🔍 Financial Technology

Excellent written and spoken English language skills.
Previous customer service or telesales experience.
Focus on revenue generation and ability to up-sell.
Target-driven and comfortable with changing priorities.
Member-first mentality and troubleshooting skills.
Ability to articulate onboarding requirements efficiently.
Team player willing to assist the KYC Analyst Team.
Self-motivated and conscientious.
Ability to learn and adapt based on feedback.
Knowledge of compliance, KYC, AML regulations is a plus.
Experience in Fintech or digital banking is a plus.
Familiarity with Zendesk or similar and predictive dialer is a plus.

Receive inbound and outbound calls from potential members who have shown interest in signing up.
Guide them over the phone to complete their signup process.
Answer questions and reassure them about Tide's offerings.
Collaborate with the KYC team to ensure correct documentation from members.
Support business development with cold calls to convert new customers.
Understand prospective members' business needs to recommend appropriate Tide products.
Provide excellent service to welcome new members.

Customer serviceComplianceTroubleshootingCRMCustomer support

Posted 4 days ago

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🔥 Germany Country Commercial Manager, Partner Credit Services

Posted 7 days ago

📍 Germany

🧭 Full-Time

🔍 Financial services

10+ years of relevant Sales or Commercial experience in the German financial services industry.
Deep expertise in SME finance, understanding of lender products and market classes.
Proven leadership with at least 3 years in a people leadership role, able to inspire and grow high-performing teams.
Results-driven with attention to detail, strong work ethic, and determination.
Highly data-driven, with capability to analyze and present complex datasets.
Experience in presenting to Senior Leadership and influencing decision-making.
Ability to balance tactical execution with strategic thinking.
Exceptional networking skills with a track record of cultivating industry relationships.
Ability to work autonomously and collaborate with cross-functional teams.
Familiarity with Salesforce or other CRM systems preferred.
Passionate about delivering exceptional customer service and supporting small businesses.

Take full ownership of revenue generation by delivering ambitious financial targets and leading financial forecasting and budget planning.
Recruit, develop, and grow a high-performing Sales and Partnerships team, fostering a culture of continuous feedback and professional development.
Define and implement Sales and Marketing KPIs, track performance, and take corrective actions to optimize outcomes.
Build relationships with key local partners and provide internal teams with localized support.
Influence product and engineering decisions by contributing to OKR planning and market research.
Ensure compliance with German and EU regulations through cross-company collaboration.

LeadershipData AnalysisRelationship managementSales experienceMarket ResearchFinancial analysis

Posted 7 days ago

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🔥 Complaints Associate

Posted 9 days ago

📍 UK, India, Germany

🔍 Finance

Excellent spoken and written English skills.
Ability to use industry tools like GSuite, Slack, and Jira.
Organized with the ability to multitask.
Ability to remain calm under pressure and handle difficult situations.
Passion for problem-solving and finding solutions.
Accurate with good attention to detail.
Experience working in customer service for the finance industry.
Analytical skills in problem-solving and reviewing root cause analysis.
Ability to build cross-business relationships.

Take ownership of complaints from start to finish.
Ensure all complaints are correctly logged.
Investigate complaints to identify root causes.
Communicate with complainants through email or phone to resolve issues.
Work with relevant departments to identify systemic issues.
Maintain productivity levels while adhering to quality standards and regulatory timeframes.
Provide feedback to relevant areas regarding raised issues.

JiraAnalytical SkillsCustomer serviceCompliance

Posted 9 days ago

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🔥 Senior Product Manager- Pay and Expense

Posted 14 days ago

📍 UK, India, Germany

🔍 Fintech / Payments / Accounting & Tax / Financial Services

A proven track record of at least 7 years in product management.
Domain knowledge preferably in fintech / payments / accounting & tax / financial services or a related field.
Experience indirectly leading and collaborating in cross-functional teams to drive product launches and improvements.
Strong organization skills and consistent quality execution.
Strong communication and stakeholder management skills, particularly in relation to decision-making and progress.
Ability to identify opportunities and align teams to create actionable plans.

Make high-quality decisions about product strategy & execution, translating strategy into impact-driven roadmaps.
Collaborate with a cross-functional team and stakeholders to set priorities, create a roadmap, and deliver measurable impact.
Organize work and ship products with high velocity that deliver value to our Members.
Define goals and measure performance to evaluate and understand product value.
Build alignment on priorities, plans, and progress in your team, across other product teams, with stakeholders and the Leadership team.
Inspire and influence others and yourself to think differently, solve problems, seize opportunities, and be passionate about the mission.

Product ManagementCross-functional Team LeadershipAccountingStakeholder management

Posted 14 days ago

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🔥 Senior Product Manager - KYC

Posted 16 days ago

📍 UK, India, Germany

🔍 Financial services

At least 7 years of experience in product management with a focus on KYC/AML.
Deep understanding of KYC regulations and best practices.
Experience in designing and delivering customer-centric products in a digital environment.
Strong analytical and problem-solving skills to analyze data and draw insights.
Excellent communication, collaboration, and stakeholder management skills.
Experience with Agile methodologies and product development tools.
Familiarity with financial services and regulatory landscape preferred.
Experience working with design teams to enhance user experiences.

Define and execute product vision with a clear roadmap aligned with business objectives and regulations.
Champion customer experience throughout ongoing KYC lifecycle.
Collaborate with risk and compliance teams to ensure compliance with KYC regulations.
Prioritize product features and enhancements while managing the lifecycle from conception to launch.
Enhance digital KYC member experience and optimize operational efficiency.
Analyze customer data and KPIs to inform product decisions.
Communicate product strategy and roadmap to internal and external stakeholders.

AgileData AnalysisProduct ManagementUser Experience DesignProduct DevelopmentRisk ManagementStakeholder management

Posted 16 days ago

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🔥 Senior/Lead Analytics Engineer.

Posted 16 days ago

📍 UK, India, Germany

🧭 Full-Time

🔍 Fintech

6+ years of extensive development experience using Snowflake or similar data warehouse technology.
Experience with dbt and modern data stack technologies such as Airflow, Fivetran, AWS.
Expertise in writing advanced SQL statements and performance tuning.
Experience with data ingestion techniques using custom or SaaS tools.
Knowledge in data modeling and optimizing data models.
Experience in data mining, warehouse solutions, and ETL with complex datasets.
Experience in architecting analytical databases.
Strong technical documentation and communication skills.
Basic understanding of AWS systems is preferred.
Experience with Python and data governance or quality tools is a plus.

Developing end to end ETL/ELT Pipeline working with Data Analysts of business Function.
Designing, developing, and implementing scalable, automated processes for data extraction and processing.
Mentoring junior engineers.
Providing troubleshooting and diagnosis for architecture and design challenges.
Improving data pipeline delivery.
Translating business requirements into technical specifications.
Owning the delivery of data models and reports end to end.
Performing exploratory data analysis to ensure data quality.
Working with Data Analysts to optimize available data feeds.
Documenting data sources and processes.

SQLAgileApache AirflowData MiningETLSnowflakeData engineeringData modeling

Posted 16 days ago

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🔥 Email Developer

Posted 18 days ago

📍 UK, India, Germany

🧭 Full-Time

🔍 Finance

Has minimum 3 years of experience in mobile-responsive Email Development/Design and Email coding (HTML, CSS).
Can introduce standardized/modular templates with best-in-class designs.
Applies best practices in Email Development, compliance regulations, and accessibility.
Creates a code bank/template library accessible for mixed skill sets.
Supports training needs and provides troubleshooting assistance.
Possesses good time management skills to handle multiple email projects.

Working with the Visual Designer and CRM colleagues to convert designs to responsive email code.
Creating a set of templates and a code library for the CRM team.
Being the email template SME for builds and amends.
Ensuring best practice accessibility requirements are met.
Delivering code that works across email clients and devices.
Coding, bug checking, and testing emails for technical quality.
Following industry best practice guidelines for responsive designs.
Utilizing MarTech stack, particularly Movable Ink, for engaging content.
Supporting the team with training needs and documentation.

HTMLCSSTime Management

Posted 18 days ago

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🔥 Senior Operations Manager - Training (18 months contract)

Posted 22 days ago

📍 UK, India, Germany

🧭 Contract

🔍 Finance

Fluent in English; German or French speaking skills are advantageous.
4+ years’ experience as a Management Consultant, Analyst, or Operations Manager.
Enjoy data analysis and experience with Excel and SQL.
Logical decision-maker with an ability to act swiftly.
Experience in setting up new processes and enhancing existing ones.
Interest in international expansion and customer focus.

Centralise training data into Tide’s Looker platform.
Create dashboards for monitoring and analysing operational performance.
Establish a centralised repository for training materials.
Manage relationships with new vendors and evaluate potential vendors.
Map current workflows, identify gaps, and drive automation.
Collaborate with teams to improve training delivery and integration.

SQLBusiness AnalysisData AnalysisCross-functional collaborationData management

Posted 22 days ago

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Careers at Tide

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