Careers at Tide

Careers at Tide is a company focused on providing opportunities in various fields, including technology and business onboarding. They are currently hiring for multiple junior positions, emphasizing entry-level roles in mobile engineering, Java backend development, and business operations.

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🧭 Internship

🔍 Fintech

  • Excellent grades of their first and second year exams
  • Profound interest in privacy
  • Good computer skills (Google Workspace, Excel, MS Word, etc)
  • Admin support on day-to-day data protection and privacy operations
  • Processing and logging data subject requests on a daily basis
  • Helping with extracting monthly risk metrics and analysing them for trends
  • Helping member-facing teams with addressing privacy queries and complaints by our customers
  • Drafting and updating privacy policies, data retention policies, and employee guidelines
  • Helping with drafting, reviewing and negotiating contractual agreements (data processing agreements, data sharing agreements, SCC) with Tide vendors and partners
  • Supporting the privacy training and awareness program at Tide
  • Analysing the training needs of internal departments
  • Enriching the training materials with infographics
  • Maintaining format consistency
  • Performing legal research and case law analyses
  • Supporting gap analyses on upcoming or existing laws and regulations
  • Identifying new legislative privacy requirements in the countries where Tide operates
  • Collecting information about Industry and competitor best practices in privacy and data protection
  • Electronic Marketing Compliance
  • Review of direct marketing campaigns to ensure compliance with electronic marketing rules
  • Review of website cookie practices
  • Risk management
  • Support the performance of Data Protection Impact Assessments
  • Identify privacy risks in Tide products, services, and business operations.
Posted 3 days ago
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📍 Germany, France, UK

🔍 Fintech

  • 5+ years of experience in offline marketing, ideally within a media agency, multi-channel publisher, or advertiser-side team.
  • Strong knowledge of media buying and planning, with hands-on experience across TV, radio, OOH, print, and direct mail.
  • Proven track record of managing campaigns in Germany and France, with established relationships in local media markets.
  • Analytical mindset, with experience using marketing analytics tools to track and optimize offline performance.
  • Fluency in German or French, and English, with strong communication skills to collaborate across multiple markets
  • Ability to multitask and manage multiple campaigns in a fast-paced fintech environment.
  • A creative eye for impactful offline media, ensuring brand alignment and audience engagement.
  • Plan, execute, and optimize offline media campaigns to drive brand awareness and customer acquisition across Germany, France, and the UK.
  • Manage media buying and planning across TV, radio, OOH, print, and direct mail, ensuring performance-driven execution.
  • Collaborate with media agencies, vendors, and internal teams to align campaigns with business objectives.
  • Analyze campaign performance data, providing insights and optimizations to maximize ROI.
  • Adapt campaigns to market-specific trends and audience behaviors in Germany, France, and the UK.
  • Handle multiple projects in a fast-paced fintech environment, ensuring timely and effective delivery.

Fluency in EnglishBudgetingA/B testing

Posted 14 days ago
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🔍 Finance

  • Excellent spoken and written French language skills
  • Excellent spoken and written English language skills
  • Previous experience and knowledge of banking and AML regulations. The French market is a plus.
  • You have previous experience working in KYC/compliance, preferably in a highly regulated environment
  • Ability to use and operate with multiple internal and external platforms
  • You bring bags of initiative and be naturally inquisitive about KYC principles and processes
  • You have an analytical mind – able to digest large data sets, differentiate between priorities and show willingness and potential to enhance your investigative skills
  • You are able to carry out multiple different tasks and stay organized while doing so
  • You have a keen eye for process improvements and explore new solutions to existing tasks
  • You are able to collaborate with multiple departments and levels of seniority
  • You are able to balance excellent quality and productivity on an ongoing basis
  • Communicating with active members (non-call centre environment - chat and email)
  • Reviewing and verifying member data and documentation as part of the company’s CDD and EDD processes
  • Conducting full account reviews on existing members (periodic, holistic, and event-driven)
  • Performing in-depth online research on companies and entities related to them
  • Reviewing and assessing transaction activities
  • Managing multiple types of escalations and handling different off-boarding processes
  • Identifying areas of process improvements
  • Responding to queries from internal teams and working closely with them
  • Assisting with different Ad-Hoc projects
  • Helping the team with additional translations in french for the build up of the Confluence space for France
Posted 18 days ago
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📍 UK, India, Germany

🧭 Full-Time

🔍 Financial Services

  • Strong programming skills in languages like Java, Python, or JavaScript, with experience in modern frameworks such as Spring Boot.
  • Expertise in designing and optimizing CI/CD pipelines using tools like GitHub Actions or GitLab CI.
  • Familiarity with DevOps practices, including containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, GCP).
  • Knowledge of code quality tools (linters, static analysis) and automated testing frameworks to ensure robust and efficient development workflows.
  • Proven ability to identify inefficiencies, propose innovative solutions, and optimize developer workflows and tooling.
  • Excellent collaboration and communication skills, with experience working across teams and creating clear, developer-focused documentation.
  • Passion for improving developer productivity, with a proactive and detail-oriented mindset.
  • Adaptability to shifting priorities in dynamic environments and commitment to delivering practical, scalable solutions.
  • A track record of continuous learning and staying current with emerging technologies and best practices.
  • Bonus: Experience with internal library management, open-source contributions, or performance monitoring and optimization tools.
  • Drive the migration of dependencies and frameworks ensuring compatibility, performance, and minimal disruption.
  • Manage and improve internal libraries.
  • Implement and maintain tools for code quality, including linters, static analysis, and automated testing frameworks.
  • Collaborate with cross-functional teams to identify pain points and deliver innovative solutions to streamline developer workflows.
  • Advocate for and promote best practices in coding, testing, and deployment to enhance developer velocity and satisfaction.
  • Provide guidance, documentation, and training to ensure smooth adoption of new tools and processes.
  • Analyze and address inefficiencies in development pipelines, proposing scalable and sustainable improvements.

AWSDockerPostgreSQLPythonJavaKubernetesSpring BootCI/CDRESTful APIsDevOps

Posted about 2 months ago
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🔥 KYC Analyst
Posted about 2 months ago

📍 UK, India, Germany

🔍 Financial services

  • Excellent spoken and written English skills.
  • Natural curiosity about KYC principles and processes.
  • Preferable experience in KYC/compliance with a strong understanding of CDD and EDD processes.
  • Professional work experience, preferably in financial services; experience in gaming is also advantageous.
  • Previous client service experience or dealing with third-party suppliers/partners.
  • Analytical mindset for interpreting large data sets.
  • Good computer literacy.
  • Communicate with applicants via email.
  • Review and verify member data and documentation as part of CDD and EDD processes.
  • Liaise with internal compliance personnel on the shaping and application of KYC policy.
  • Identify areas of improvement that enhance efficiency and member experience.
  • Assist in various business needs.
  • Be prepared to work weekends, in a rotation.

Data AnalysisAnalytical SkillsCompliance

Posted about 2 months ago
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📍 UK, India, Germany

🔍 Finance

  • 5+ years of experience in visual design, UI design, or a related field, with a strong portfolio demonstrating expertise in designing digital products.
  • Proficiency in design tools such as Adobe Creative Suite, Figma, and/or other industry-standard software.
  • Strong understanding of HTML/CSS and front-end frameworks (a plus).
  • Experience with motion design and prototyping tools (e.g., After Effects, Principle) is preferred.
  • Exceptional visual design skills with a keen eye for detail, composition, and aesthetics.
  • Strong problem-solving abilities and an analytical mindset.
  • Excellent communication skills, with the ability to articulate design concepts and decisions to stakeholders.
  • Leadership qualities with the ability to mentor and guide team members.
  • A proactive, self-motivated attitude with a focus on collaboration and teamwork.
  • Flexibility and adaptability to work in a fast-paced, dynamic environment.
  • Develop high-quality visual assets such as illustrations, animations, and graphics to enhance the user interface.
  • Create visually stunning and cohesive design systems, including style guides, typography, iconography, and color palettes.
  • Ensure all digital assets are aligned with the brand's identity, tone, and style.
  • Design user interfaces for web and mobile applications, ensuring they are intuitive, user-friendly, and visually appealing.
  • Create wireframes, mockups, prototypes, and final design assets to communicate design ideas effectively.
  • Optimize UI designs for responsiveness and usability across various screen sizes and devices.

Adobe After EffectsAdobe Creative SuiteFigmaHTMLCSSPrototyping

Posted 2 months ago
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📍 UK, India, Germany

🧭 Full-Time

🔍 Financial Services

  • You have c.2-3 years of expertise in end-to-end CRM retention marketing management.
  • Experienced in developing and delivering CRM programmes with proven results.
  • Hands-on experience with CRM platforms like Iterable, Hubspot, or Braze, and understanding of HTML and CSS.
  • Experience handling campaign data using BI tools such as Looker or Tableau.
  • Knowledge of segmentation and targeting strategies.
  • A/B and MVT testing experience.
  • Strong communication and reporting skills, able to collaborate with technical and non-technical teams.
  • Good Excel skills and familiarity with business reporting tools.
  • Ability to handle multiple projects and adapt to changing priorities.
  • Experience in Financial Services, Cards, or tech startups is a plus.
  • Curious nature, good organizational skills, and impeccable attention to detail.
  • You’ll inherit a baseline communications programme to expand, drive, and optimize through personalization and automation.
  • You will deliver and develop the existing engagement marketing CRM programme focusing on important metrics.
  • Ownership of campaigns with a growth plan.
  • Work in a multinational team to build and optimize cross-sell campaigns.
  • Develop and execute a CRM test-and-learn pipeline across various channels.
  • Analyze campaigns, report trends, and maintain performance dashboards.
  • Collaborate with Engagement Marketing and cross-business stakeholders to enhance engagement opportunities.

Business IntelligenceData AnalysisHTMLCSSTableauCRMA/B testing

Posted 2 months ago
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🔥 Team Lead with French
Posted 3 months ago

📍 UK, India, Germany

🧭 Full-Time

🔍 Fintech

  • You’ve spent at least three years in a job with customer service experience.
  • You have previous experience in leading a team and managing people.
  • You’re organized, pragmatic and capable of leading an interdisciplinary team.
  • You’re comfortable working in a fast-moving company where priorities can change.
  • You have excellent communication skills and a positive goal-oriented attitude.
  • You have an adept command of English and French, both written and verbal - C1/C2 level.
  • Ability to detect patterns, recognize opportunities for improvement of processes or established work practices.
  • Familiarity with Zendesk, traditional banking and the fintech industry would be considered a plus.
  • Management of agents and all aspects related to that task, assisting them with difficult cases and providing guidance where necessary.
  • Assigning tasks including daily organization of the workload.
  • Mentoring of employees, monitoring their progress and goals, and removing blockers that prevent them from performing well.
  • Reporting, analyzing data, spotting patterns, improving processes and work practices.
  • Schedule creation and organization, a variety of planning tasks.
  • Liaison between different departments and team leads of other teams, coordinating across different business areas to achieve a common goal.
  • Participation in the recruitment process and acquisition of new staff in Member Support.
  • Assistance with escalated queries from members which require a more hands-on approach and attention to detail.

LeadershipData AnalysisProblem SolvingCustomer serviceMentoringOrganizational skillsReportingRecruitmentStakeholder managementProcess improvement

Posted 3 months ago
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🔥 Financial Controller
Posted 3 months ago

📍 UK, India, Germany

🔍 Fintech

  • Experience working in fintech, financial services or MNCs.
  • Strong financial acumen and excellent technical accounting skills.
  • Familiar with accounting standards and disclosure requirements under Indian GAAP and/or IFRS.
  • Experienced in dealing with the statutory audit of financial services companies.
  • Experienced with cross-border services, transfer pricing and Indian export legislation (FEMA).
  • Professional finance qualification (CA) required.
  • 4+ years PQE.
  • Confident dealing with senior stakeholders and owning work with minimal management.
  • Excellent commercial acumen and attention to detail.
  • Strong verbal and written communication skills.
  • Ability to handle business-critical financial operations.
  • Exceptional organizational skills and ability to meet tight deadlines.
  • High level of problem-solving capability.
  • Keen to work in a fast-paced startup environment.
  • Personable with the ability to build strong working relationships.
  • Tech-savvy.
  • Ensuring proper books and records for all financial transactions.
  • Ensuring timely and accurate reporting of monthly P&L, balance sheet and cash flow, annual financial statements and regulatory reporting.
  • Maintaining best practice documentation of accounting policy and papers for material transactions.
  • Helping in building robust financial control processes and strengthening internal control framework.
  • Collaborating with the Group financial reporting team to ensure consistency and adherence with Group reporting policies, controls and procedures.
  • Partnering with business leaders in India and collaborating with the Global FP&A team on financial planning and forecasting activities.
  • Collaborating with the Global Treasury team on working capital, cash and FX management.
  • Managing relationships with external auditors, tax advisors and outsourced accounting providers.
  • Advising on tax, transfer pricing, and accounting matters.
  • Collating financial data for tax and regulatory reporting to ensure compliance.
  • Regularly reporting financial performance and risk matters.
  • Identifying opportunities to streamline accounting processes.
  • Overseeing monthly ledger close, cost accounting, and accounts payable.
  • Collaborating with the project team on SAP general ledger system.

AccountingBudgetingFinancial analysisFinance

Posted 3 months ago
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🔥 Escalations Manager
Posted 3 months ago

📍 UK, India, Germany

🔍 Finance and Banking

  • You have excellent spoken and written English skills.
  • You have a minimum of 4 years of people management experience.
  • You have a proven track record in Managing Servicing Teams.
  • You are confident in your presentation skills and stakeholder management.
  • You enjoy finding novel ways to solve difficult problems and improve existing processes.
  • You have a strategic mindset.
  • You are always on the lookout for recurring issues and help create new workflows to solve them.
  • You have really strong organisational skills.
  • You are self-driven, responsible and energetic.
  • Ensure high-quality fulfilment of Team Leads’ and Senior Associates’ responsibilities.
  • Act as the focal point for Tide’s Member Feedback process.
  • Oversee Escalations and Vulnerable Members teams’ compliance with FCA and industry standards.
  • Maintain communication and data exchange with Operations teams across verticals.
  • Ensure adoption and adherence to Tide’s MRCF process.
  • Observe and enforce internal procedures, rules, and customer service instructions.
  • Propose and draft new procedures to improve performance and organization quality.
  • Provide feedback to Team Leads and Senior Associates to ensure compliance and quality standards.
  • Manage tasks, schedules, and operationally lead Team Leads and Senior Associates.
  • Support hiring and onboarding processes for Team Leads and associates as needed.

Data AnalysisPeople ManagementOrganizational skillsComplianceReportingQuality AssuranceStakeholder managementProcess improvement

Posted 3 months ago
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