Careers at Tide

Careers at Tide is a company focused on providing opportunities in various fields, including technology and business onboarding. They are currently hiring for multiple junior positions, emphasizing entry-level roles in mobile engineering, Java backend development, and business operations.

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Jobs at this company:

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🔥 Principal Cloud Engineer

Posted 1 day ago

🔍 Software Development

🔧 Requirements

10+ years of experience in distributed computing
Experience with a variety of cloud computing platforms and technologies, including AWS, Kubernetes, Terraform and Github
Experience with Argo CD, APIs, containers, cloud security, Agile ways of working, and hands-on coding in Python, Java or Go
GitOps as a deployment methodology.

💡 Responsibilities

Design, build, and maintain cloud-based solutions
Lead and mentor other engineers
Stay up-to-date on the latest cloud computing technologies
Troubleshoot and resolve cloud-based and networking issues
Work with other teams to ensure that cloud-based solutions meet the needs of the business, strong collaboration skills.

Posted 1 day ago

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🔥 Offline Marketing Manager

Posted 9 days ago

📍 Germany, France, UK

🔍 Fintech

🔧 Requirements

5+ years of experience in offline marketing, ideally within a media agency, multi-channel publisher, or advertiser-side team.
Strong knowledge of media buying and planning, with hands-on experience across TV, radio, OOH, print, and direct mail.
Proven track record of managing campaigns in Germany and France, with established relationships in local media markets.
Analytical mindset, with experience using marketing analytics tools to track and optimize offline performance.
Fluency in German or French, and English, with strong communication skills to collaborate across multiple markets
Ability to multitask and manage multiple campaigns in a fast-paced fintech environment.
A creative eye for impactful offline media, ensuring brand alignment and audience engagement.

💡 Responsibilities

Plan, execute, and optimize offline media campaigns to drive brand awareness and customer acquisition across Germany, France, and the UK.
Manage media buying and planning across TV, radio, OOH, print, and direct mail, ensuring performance-driven execution.
Collaborate with media agencies, vendors, and internal teams to align campaigns with business objectives.
Analyze campaign performance data, providing insights and optimizations to maximize ROI.
Adapt campaigns to market-specific trends and audience behaviors in Germany, France, and the UK.
Handle multiple projects in a fast-paced fintech environment, ensuring timely and effective delivery.

Fluency in EnglishBudgetingA/B testing

Posted 9 days ago

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🔥 KYC Analyst with French (New clients)

Posted 13 days ago

🔍 Finance

🔧 Requirements

Excellent spoken and written French language skills
Excellent spoken and written English language skills
Previous experience and knowledge of banking and AML regulations. The French market is a plus.
You have previous experience working in KYC/compliance, preferably in a highly regulated environment
Ability to use and operate with multiple internal and external platforms
You bring bags of initiative and be naturally inquisitive about KYC principles and processes
You have an analytical mind – able to digest large data sets, differentiate between priorities and show willingness and potential to enhance your investigative skills
You are able to carry out multiple different tasks and stay organized while doing so
You have a keen eye for process improvements and explore new solutions to existing tasks
You are able to collaborate with multiple departments and levels of seniority
You are able to balance excellent quality and productivity on an ongoing basis

💡 Responsibilities

Communicating with active members (non-call centre environment - chat and email)
Reviewing and verifying member data and documentation as part of the company’s CDD and EDD processes
Conducting full account reviews on existing members (periodic, holistic, and event-driven)
Performing in-depth online research on companies and entities related to them
Reviewing and assessing transaction activities
Managing multiple types of escalations and handling different off-boarding processes
Identifying areas of process improvements
Responding to queries from internal teams and working closely with them
Assisting with different Ad-Hoc projects
Helping the team with additional translations in french for the build up of the Confluence space for France

Posted 13 days ago

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🔥 Senior Sales Operations Analyst

Posted 14 days ago

🔍 Fintech

🔧 Requirements

2+ years of experience in an operational or data analytics role, working with sales or customer facing teams.
Strong understanding of outbound tele-sales metrics, including pick-up rates, conversion rates, call volume, pipeline management, and retention, to support data-driven decisions.
Excel/Google Sheets proficiency, with ability to refine large raw data sets
Excellent communication skills in English, capable of explaining complex issues clearly to stakeholders and peers.
Organized and detail-oriented, with the ability to spot irregularities and ensure smooth operations.
Solution-driven mindset, proactively resolving issues and improving processes.
Strong collaboration skills, working effectively across teams, including Member Success, BI, and Operations.
Background in technology-driven environments, such as fintech, tech companies, or banks is a plus.
Analytical and data visualisation skills, with experience in BI tools like Looker, Tableau, PowerBI, or Qlik Sense being a plus.

💡 Responsibilities

Building reporting suites in Looker and delivering analyses for Sales using past and live data.
Resolving operational issues, clearing blockers, and escalating complex cases to the Operations Manager depending on severity.
Handling level 3 escalations, resolving incidents, and ensuring process efficiency.
Working with Sales Management to identify and implement solutions to enhance effectiveness.
Maintaining and developing workforce management tools for live monitoring and smooth operations.
Partnering with Sales teams and other Operations teams to solve issues, streamline processes, and drive continuous improvement.

Posted 14 days ago

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🔥 Senior Product Marketing Manager, Member Accession Marketing

Posted 27 days ago

🔍 FinTech

🔧 Requirements

5+ years of experience in Product Marketing
Built value propositions and positioning for Saas products, including for specific target segments
Experience with the SME segment is essential; experience with the new-to-market SME segment specifically would be a plus
Comfortable leading commercial discussions
Well versed in product analytics, you can use data to drive decisions and you have a data-driven approach to understanding the competitor landscape, trends, product growth opportunities and tracking marketing KPIs/metrics
Driven adoption and scaled a complex product in a fast growing company before, with an appreciation for the nuances of acquisition, activation and retention
An understanding of CRM and a foundational understanding of Performance Marketing and Sales Enablement, so that you can constructively collaborate with these channels and drive improvements

💡 Responsibilities

Owning the overall Product Marketing strategy, with particular emphasis on customer validation, product messaging and positioning, CRM/customer lifecycle management, channel strategy and content
Collaborating with Product to build the right features for members, and translating these into member facing propositions that you take to market
Co-ordinating GTM for features and launches making sure everything is on track and teams are enabled
Developing value propositions and positioning informed by user research, market insights, Tide’s data and your product understanding, and embedding this through product and marketing channels
Leading commercial discussions, including business casing and supporting financial forecasting
Applying data and research to every decision you make, and ensuring this discipline is followed by all stakeholders at every point

Posted 27 days ago

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🔥 Senior Backend Engineer - DevProd, Security and Technology Foundations

Posted about 2 months ago

📍 UK, India, Germany

🧭 Full-Time

🔍 Financial Services

🔧 Requirements

Strong programming skills in languages like Java, Python, or JavaScript, with experience in modern frameworks such as Spring Boot.
Expertise in designing and optimizing CI/CD pipelines using tools like GitHub Actions or GitLab CI.
Familiarity with DevOps practices, including containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, GCP).
Knowledge of code quality tools (linters, static analysis) and automated testing frameworks to ensure robust and efficient development workflows.
Proven ability to identify inefficiencies, propose innovative solutions, and optimize developer workflows and tooling.
Excellent collaboration and communication skills, with experience working across teams and creating clear, developer-focused documentation.
Passion for improving developer productivity, with a proactive and detail-oriented mindset.
Adaptability to shifting priorities in dynamic environments and commitment to delivering practical, scalable solutions.
A track record of continuous learning and staying current with emerging technologies and best practices.
Bonus: Experience with internal library management, open-source contributions, or performance monitoring and optimization tools.

💡 Responsibilities

Drive the migration of dependencies and frameworks ensuring compatibility, performance, and minimal disruption.
Manage and improve internal libraries.
Implement and maintain tools for code quality, including linters, static analysis, and automated testing frameworks.
Collaborate with cross-functional teams to identify pain points and deliver innovative solutions to streamline developer workflows.
Advocate for and promote best practices in coding, testing, and deployment to enhance developer velocity and satisfaction.
Provide guidance, documentation, and training to ensure smooth adoption of new tools and processes.
Analyze and address inefficiencies in development pipelines, proposing scalable and sustainable improvements.

AWSDockerPostgreSQLPythonJavaKubernetesSpring BootCI/CDRESTful APIsDevOps

Posted about 2 months ago

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🔥 KYC Analyst

Posted about 2 months ago

📍 UK, India, Germany

🔍 Financial services

🔧 Requirements

Excellent spoken and written English skills.
Natural curiosity about KYC principles and processes.
Preferable experience in KYC/compliance with a strong understanding of CDD and EDD processes.
Professional work experience, preferably in financial services; experience in gaming is also advantageous.
Previous client service experience or dealing with third-party suppliers/partners.
Analytical mindset for interpreting large data sets.
Good computer literacy.

💡 Responsibilities

Communicate with applicants via email.
Review and verify member data and documentation as part of CDD and EDD processes.
Liaise with internal compliance personnel on the shaping and application of KYC policy.
Identify areas of improvement that enhance efficiency and member experience.
Assist in various business needs.
Be prepared to work weekends, in a rotation.

Data AnalysisAnalytical SkillsCompliance

Posted about 2 months ago

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🔥 Senior Visual Designer, Experience Foundations

Posted about 2 months ago

📍 UK, India, Germany

🔍 Finance

🔧 Requirements

5+ years of experience in visual design, UI design, or a related field, with a strong portfolio demonstrating expertise in designing digital products.
Proficiency in design tools such as Adobe Creative Suite, Figma, and/or other industry-standard software.
Strong understanding of HTML/CSS and front-end frameworks (a plus).
Experience with motion design and prototyping tools (e.g., After Effects, Principle) is preferred.
Exceptional visual design skills with a keen eye for detail, composition, and aesthetics.
Strong problem-solving abilities and an analytical mindset.
Excellent communication skills, with the ability to articulate design concepts and decisions to stakeholders.
Leadership qualities with the ability to mentor and guide team members.
A proactive, self-motivated attitude with a focus on collaboration and teamwork.
Flexibility and adaptability to work in a fast-paced, dynamic environment.

💡 Responsibilities

Develop high-quality visual assets such as illustrations, animations, and graphics to enhance the user interface.
Create visually stunning and cohesive design systems, including style guides, typography, iconography, and color palettes.
Ensure all digital assets are aligned with the brand's identity, tone, and style.
Design user interfaces for web and mobile applications, ensuring they are intuitive, user-friendly, and visually appealing.
Create wireframes, mockups, prototypes, and final design assets to communicate design ideas effectively.
Optimize UI designs for responsiveness and usability across various screen sizes and devices.

Adobe After EffectsAdobe Creative SuiteFigmaHTMLCSSPrototyping

Posted about 2 months ago

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🔥 Senior CRM Marketing Executive

Posted 2 months ago

📍 UK, India, Germany

🧭 Full-Time

🔍 Financial Services

🔧 Requirements

You have c.2-3 years of expertise in end-to-end CRM retention marketing management.
Experienced in developing and delivering CRM programmes with proven results.
Hands-on experience with CRM platforms like Iterable, Hubspot, or Braze, and understanding of HTML and CSS.
Experience handling campaign data using BI tools such as Looker or Tableau.
Knowledge of segmentation and targeting strategies.
A/B and MVT testing experience.
Strong communication and reporting skills, able to collaborate with technical and non-technical teams.
Good Excel skills and familiarity with business reporting tools.
Ability to handle multiple projects and adapt to changing priorities.
Experience in Financial Services, Cards, or tech startups is a plus.
Curious nature, good organizational skills, and impeccable attention to detail.

💡 Responsibilities

You’ll inherit a baseline communications programme to expand, drive, and optimize through personalization and automation.
You will deliver and develop the existing engagement marketing CRM programme focusing on important metrics.
Ownership of campaigns with a growth plan.
Work in a multinational team to build and optimize cross-sell campaigns.
Develop and execute a CRM test-and-learn pipeline across various channels.
Analyze campaigns, report trends, and maintain performance dashboards.
Collaborate with Engagement Marketing and cross-business stakeholders to enhance engagement opportunities.

Business IntelligenceData AnalysisHTMLCSSTableauCRMA/B testing

Posted 2 months ago

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🔥 Team Lead with French

Posted 2 months ago

📍 UK, India, Germany

🧭 Full-Time

🔍 Fintech

🔧 Requirements

You’ve spent at least three years in a job with customer service experience.
You have previous experience in leading a team and managing people.
You’re organized, pragmatic and capable of leading an interdisciplinary team.
You’re comfortable working in a fast-moving company where priorities can change.
You have excellent communication skills and a positive goal-oriented attitude.
You have an adept command of English and French, both written and verbal - C1/C2 level.
Ability to detect patterns, recognize opportunities for improvement of processes or established work practices.
Familiarity with Zendesk, traditional banking and the fintech industry would be considered a plus.

💡 Responsibilities

Management of agents and all aspects related to that task, assisting them with difficult cases and providing guidance where necessary.
Assigning tasks including daily organization of the workload.
Mentoring of employees, monitoring their progress and goals, and removing blockers that prevent them from performing well.
Reporting, analyzing data, spotting patterns, improving processes and work practices.
Schedule creation and organization, a variety of planning tasks.
Liaison between different departments and team leads of other teams, coordinating across different business areas to achieve a common goal.
Participation in the recruitment process and acquisition of new staff in Member Support.
Assistance with escalated queries from members which require a more hands-on approach and attention to detail.

LeadershipData AnalysisProblem SolvingCustomer serviceMentoringOrganizational skillsReportingRecruitmentStakeholder managementProcess improvement

Posted 2 months ago

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