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🔥 Market Manager - South West
Posted about 4 hours ago

📍 Arizona, California, Colorado, Nevada, Texas, Utah

🧭 Full-Time

💸 110000.0 - 115000.0 USD per year

🔍 Renewable Energy

🏢 Company: ConnectDER👥 11-50💰 $35,000,000 Series D 3 months agoElectrical DistributionSolarEnergy ManagementPower Grid

  • 3-5 years of solar market experience, preferably in sales or installation/connection.
  • Technical understanding of electrical grid and solar PV installation.
  • Expert knowledge of Southwest/clean energy market.
  • Proven experience building sales plans and implementing sales strategies that drive results/profitability.
  • Leverage knowledge of the Southwest (AZ, CA CO, NV, TX & UT) solar market to effectively execute sales strategies to maximize sales volume and drive targeted profitable growth within territory.
  • Partner with the Sales team to determine key goals, objectives and success criteria specific to the Southwest market.
  • Develop and present creative, results-oriented presentations that provide decision-making intel to key stakeholders in the market including distributors, utilities, and installers.
  • Develop a deep understanding of customer needs and expectations to communicate the ConnectDER value proposition.
  • Deliver consistent messaging across stakeholders on company products and technologies.
  • Collaborate with Program Managers, Product Owners, and Marketing to provide sales demonstrations and product training and attend events/trade shows, as required.
  • Serve as relationship manager between company and customer; work collaboratively to resolve discrepancies and/or disagreements and maintain customer loyalty.
  • Monitor ongoing business trends to effectively forecast sales volumes and communicate product/process changes.
  • Engage with state and local regulatory representatives to provide education/training aimed at removing barriers to product installation.
  • Engage municipal and cooperative utilities for approval.

SQLBusiness DevelopmentSalesforceCommunication SkillsRESTful APIsAccount ManagementNegotiation skillsSales experienceMarket ResearchTechnical support

Posted about 4 hours ago
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📍 US

💸 55000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: StarRez👥 251-500💰 Private about 3 years agoConsultingSaaSProperty ManagementSoftware

  • Bachelor's degree preferred or 6+ years equivalent relevant professional experience
  • Experience working in a customer facing technical support role
  • 3+ years of experience utilizing StarRez, THD, or Mercury software, preferably as a Power User OR are a current StarRez employee
  • 3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience
  • Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
  • Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
  • Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
  • Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
  • Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
  • Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
  • Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
  • Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
  • Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
  • Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

Project ManagementSQLData AnalysisJiraCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringOrganizational skillsRelationship buildingMS OfficeAccount ManagementEmpathyTrainingActive listeningClient relationship managementCross-functional collaborationData entryStrategic thinkingTechnical supportCustomer supportCustomer SuccessSaaS

Posted about 6 hours ago
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📍 United States

🔍 Ecommerce

🏢 Company: TCGPlayer_External_Career

  • Demonstrated success as a product manager or similar role working with small business ecommerce tools.
  • Expertise at customer, operations, and workflow research and past examples of creating new customer value.
  • 4 or more years of product management experience, including subject matter expertise in small business products and services, both within the United States and internationally.
  • Strong understanding of customer onboarding and retention strategies in an international SMB market.
  • Ability to engage in technical discussions and collaborations with design, engineering and operations teams.
  • Ability to coach and guide cross-functional teams without supervisory responsibility and work in a collaborative environment.
  • Improve the core product experience for our sellers by focusing on tools and services that enable them to grow and operate their business, including tools to help our online and in-store sellers better manage their orders.
  • Build strategies for these products that are competitive, cost-effective, and serve our domestic and international customers’ needs.
  • Determine customer needs through direct interactions, qualitative research, and statistical analysis.
  • Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools for product identification and pricing.
  • Define and own the product vision and strategy, measuring and achieving ambitious goals, regardless of temporary setbacks.
  • Serve as subject matter expert on small business hobby and collectible sellers’ practices, operations, and paths to long-term success.

Project ManagementBusiness AnalysisBusiness IntelligenceData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsCommunication SkillsAnalytical SkillsCollaborationCustomer serviceAgile methodologiesRESTful APIsProblem-solving skillsReportingMarket ResearchStakeholder managementTechnical supportFinancial analysisData modelingCustomer supportSaaS

Posted about 6 hours ago
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📍 Italy

🔍 CAD/CAM software

  • Over 5 years of experience in the sale of CAD/CAM solutions.
  • Generation and qualification of customer contacts and monitoring them via CRM.
  • Ability to handle technical objections and clearly articulate the product architecture and its benefits.
  • Proven ability to build relationships with customers.
  • Able to work independently, willing to travel and be flexible.
  • Analytical and organizational skills and priority management complete the profile.
  • Good knowledge of the English language is an advantage.
  • Preparation and presentation of sales contracts for orders.
  • Visit customers and potential customers to assess needs or promote products and services.
  • Achieve sales goals and objectives by developing new business opportunities.
  • Develop and maintain excellent customer relationships.
  • Maintain excellent knowledge of the Company's current and future products and solutions.
  • Provide weekly updates, accurate territory sales forecasts, monthly status reports and quarterly sales projection reports.
  • Develop and manage the sales funnel by tracking Salesforce/CRM funnel growth, accuracy and conversion.
  • Use and report up-to-date market information in the region (trends, competition, pricing, etc.)

SalesforceRESTful APIsAccount ManagementSales experienceLead GenerationTechnical supportCRM

Posted about 9 hours ago
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🔥 Forward Deployed Engineer
Posted about 9 hours ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

  • 3+ years in a technical role, ideally within software deployment, customer success engineering, or field engineering. Experience with enterprise or SaaS software is beneficial.
  • Hands-on experience in software engineering, systems integration, or related fields, with proficiency in modern programming languages (e.g., Python, TypeScript) and cloud technologies. Familiarity with AI and machine learning models such as GPT is a plus.
  • Strong understanding of systems integration and data migration processes, with experience in ensuring seamless interoperability with client systems and tools.
  • Proven experience working in a customer-facing role, with the ability to translate complex technical concepts for a range of stakeholders, both technical and non-technical.
  • Serve as the technical lead for large customer deployments, collaborating with client teams to customize and integrate the Fieldguide platform into their workflows.
  • Partner with internal engineering and product teams to design and implement solutions that address specific customer requirements.
  • Build strong relationships with stakeholders, providing guidance and proactive support to ensure smooth deployment and long-term platform success.
  • Diagnose and resolve technical issues during deployments, including hands-on, onsite support as needed for optimized performance.
  • Communicate customer insights to Product and Engineering teams, influencing the roadmap and enhancing the platform’s adaptability.
  • Conduct technical training for customer teams, equipping them to maximize the platform’s value in their workflows.
  • Travel for onsite engagements (5-10%) to provide direct support during key implementation phases.

PythonCloud ComputingTypeScriptAPI testingCommunication SkillsAnalytical SkillsRESTful APIsTroubleshootingTechnical supportSoftware EngineeringDebuggingCustomer SuccessSaaS

Posted about 9 hours ago
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🔥 Financial Auditor - Turkey
Posted about 10 hours ago

📍 Turkey, Latam, India

🧭 Contract

🔍 Financial Services

🏢 Company: World Business Lenders, LLC

  • 100% fluency in English, with exceptional English verbal and written communication skills
  • Over 5 years of professional experience in the field with a strong background in financial institution’s accounting and financial reporting departments, preferably with Big4 audit experience in financial sector.
  • Experience in bank accounting and financial operations
  • Ability to resolve complex problems without supervision
  • Bachelor's degree in accounting, finance, or a related field.
  • Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or similar.
  • Experience with Microsoft: Outlook, Excel, Word, PowerPoint required; Teams experience preferred
  • Positive attitude and willingness to learn
  • Proactive approach and strong work ethic
  • Excellent attention to detail
  • Ensure conformity with professional accounting standards and best practices in accordance with GAAP.
  • Design and control operational processes to ensure efficiency and compliance.
  • Conducting risk assessments to identify areas of potential risk or non-compliance within the organization.
  • Developing and executing audit plans to assess the effectiveness of internal controls, policies, and procedures.
  • Performing audits of financial statements, operations, and processes to ensure accuracy, efficiency, and compliance with regulatory requirements.
  • Documenting audit findings, including deficiencies and recommendations for improvement.
  • Communicating audit results to management and providing recommendations for remediation.
  • Monitoring and following up on the implementation of audit recommendations to ensure corrective actions are taken.
  • Manage additional projects and duties as assigned.

SQLData AnalysisFinancial ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceMicrosoft Office SuiteVerbal communicationReportingWritingActive listeningStrong work ethicBudgetingRisk ManagementProcess improvementTechnical supportFinancial analysisEnglish communication

Posted about 10 hours ago
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📍 Netherlands

💸 140000.0 - 165000.0 EUR per year

🔍 High tech

🏢 Company: Grafana Labs👥 501-1000💰 $240,000,000 Series D almost 3 years agoSoftware Development

  • Some experience leading a team, 5-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer/Architect, Manager, etc.
  • Proven success working in a fast-paced, high growth startup environment that is remote-first
  • Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors.
  • Open Source selling or Cloud first/Product led sales go to market motion a big plus.
  • Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC
  • Direct experience selling monitoring/data/visualization products.
  • Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
  • Attract, recruit, ramp and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
  • Get the best out of your team with a servant based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.
  • Direct the bulk of your day to day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region.
  • Partner with the Benelux / NEMEA Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base.
  • Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company within EMEA.
  • Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
  • Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their team's time with a data-driven approach to wins/losses/needs vs wants, etc.
  • Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs.
  • Find and drive enablement and sell with/through channel partners in the region.

LeadershipProject ManagementBusiness DevelopmentCloud ComputingPeople ManagementProduct ManagementGrafanaStrategic ManagementCommunication SkillsCustomer serviceMentoringAccount ManagementSales experienceData visualizationTeam managementTechnical supportCustomer SuccessEnglish communication

Posted about 11 hours ago
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🔥 Client Success Associate
Posted about 12 hours ago

📍 Egypt

🧭 Contract

🔍 Coaching and Consulting

🏢 Company: ProjectGrowth

  • 1-3 years in customer service, virtual assistance, or client success roles.
  • Familiarity with ticketing systems, CRM tools, and email management platforms.
  • Fluent English (C1/C2).
  • Proficient in Google Drive, Airtable, Dripify, and ChatGPT.
  • Strong organizational skills
  • Ability to manage multiple tasks and meet deadlines efficiently.
  • Problem-solving ability
  • Customer-centric mindset
  • Attention to Detail
  • Respond to helpdesk tickets within 24 hours, accurately labeling requests and ensuring a positive client experience.
  • Manage and moderate the Facebook Group, approving/declining requests and engaging with posts to foster community interaction within 24 hours.
  • Provide coaching support, including posting call reminders, uploading session recordings, assisting in live sessions, and supporting coaches with administrative tasks.
  • Share client success updates, track coaching call records, and communicate wins effectively.
  • Support administrative tasks, including updating LinkedIn and resume files, tracking submissions, managing Dripify tasks, and sending follow-ups to maintain operational efficiency within SLA.

SalesforceAdministrative ManagementCommunication SkillsCustomer serviceAttention to detailOrganizational skillsProblem-solving skillsFluency in EnglishActive listeningTechnical supportCRMCustomer supportCustomer Success

Posted about 12 hours ago
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🔥 Carbon Technical Partner
Posted about 12 hours ago

📍 United States

💸 70000.0 - 98000.0 USD per year

🔍 Customer Support

🏢 Company: Carbon, Inc.

  • Demonstrated aptitude for complex troubleshooting
  • Exceptional communication skills
  • Advanced critical thinking and analytical abilities
  • Proactive problem-solver
  • Customer-facing experience
  • Proven ability to prioritize and manage multiple projects at a time while paying strict attention to detail
  • Tech savvy individual with the ability to quickly and effectively learn new technology as well as complex hardware, software, and materials concepts
  • Works effectively on a team by communicating openly, collaborating to achieve shared goals, and adapting to new challenges to ensure customer success
  • Technical background with experience in engineering, chemistry, material science, or field service
  • Serve as the lead point of contact for any support matters specific to your cases and assigned customers, including training end users and resolving technical issues
  • Take full ownership of customer support requests from start to finish, including troubleshooting, root cause analysis, resolution, or escalation as needed
  • Diagnose and resolve high-severity requests or escalated issues by applying advanced technical knowledge and critical thinking, even when faced with incomplete or ambiguous information
  • Consistently deliver superior customer experiences by exceeding expectations on response quality, timeliness, and technical accuracy
  • Act as a key technical liaison between customers and cross-functional teams, ensuring complex issues are analyzed and addressed for the timely and effective delivery of solutions
  • Translate technical concepts and support updates into clear, actionable communication for both technical and non-technical stakeholders, maintaining transparency and trust
  • Create and update knowledge base documentation
  • Mentor and teach new team members
  • Work on strategic projects that positively impact the customer experience and Carbon's internal processes
  • Lead customer trainings either on-site (anticipate up to 30% travel) or remotely

Leadership3D Modeling - RhinoAgileData AnalysisCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAccount ManagementTroubleshootingTechnical supportCustomer supportCustomer Success

Posted about 12 hours ago
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📍 United States

💸 57200.0 - 85800.0 USD per year

🔍 Healthcare

  • High school diploma or equivalent
  • Minimum of 4 years of relevant experience
  • Operate customized software to analyze medical images for patients requiring spine surgery
  • Perform meticulous pre- and post-operative spine measurements according to various protocols to provide data to surgeons to assess and correct spinal deformities and surgical outcomes
  • Work in a structured queue that assigns a new set of X-ray images when the current has been completed to ensure a steady workflow
  • Complete additional measurement requests for Research and Technology or other projects
  • Provide support to both surgical planning engineers and spine surgeons
  • Engage in virtual team meetings to both expand your knowledge and contribute to the development of others
  • Opportunity to participate in project work

Software DevelopmentSQLImage ProcessingCommunication SkillsAttention to detailTechnical support

Posted about 13 hours ago
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