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🔥 Accounting Support Representative I

Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 Accounting

🏢 Company: Patriot Software👥 101-250💰 Series B almost 2 years agoAccounting Human Resources Financial Services Bookkeeping and Payroll SaaS Software

🔧 Requirements

High School Diploma, GED, or equivalent
Experience in Accounting, Bookkeeping, Finance, or Mathematics.
1+ years of experience applying accounting or bookkeeping principles in a professional setting.
1+ years of experience in a high-volume Customer Support or Call Center setting.
Exceptional customer service skills, including strong verbal and written communication.
Proficient with technology, with the ability to quickly learn and adapt to new software and tools.
Consistent, Reliable High-Speed Internet Access
Dedicated, quiet workspace free from distractions

💡 Responsibilities

Approximately 95% of your time will be spent with customers delivering exceptional customer service experiences through personalized interactions with customers via phone, live online chat, and email (no robots here!)
Utilize your expertise and problem-solving abilities to assist customers with software support regarding accounting, payroll, and tax-related software inquiries.
Act as a liaison between customers and internal teams to provide valuable insights for product development and enhancements.
Continuously expand your knowledge of the software, new features, and accounting and payroll best practices.
Work independently for approximately 80% of the day, while collaborating remotely with team members and attending meetings as needed.
Handle sensitive customer information securely and follow the company’s data protection protocols.
Maintain strong attention to detail and ensure accurate and timely documentation of customer interactions.
Offer guidance and support to customers regarding new product features and software functionality.

Communication Skills Microsoft Excel Problem Solving Customer service Accounting Attention to detail Time Management Written communication Multitasking Microsoft Office Suite Adaptability Active listening Data entry CRM Finance Customer support Bookkeeping

Posted about 2 hours ago

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🔥 Field Service Engineer - Surgical (Nashville, TN)

Posted about 3 hours ago

📍 United States of America

🏢 Company: careers_alcon

🔧 Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
The ability to fluently read, write, understand and communicate in English
2 Years of Relevant Experience

💡 Responsibilities

Perform corrective and preventive maintenance, retrofits, upgrades and system installations.
Establish and maintain a high level of customer satisfaction.
Promptly address customer concerns, quality assurance and medical safety issues.
Manage daily schedule while maintaining proper and timely communications with customers, dispatch, managers, regional and cross-functional teams.
Maintain all administrative responsibilities in a timely and accurate manner.
Assist Sales, Clinical and In-house teams including other Field Engineers as needed.
Manage inventory, keep accurate records, and promptly return unused and failed parts.
Promote service contract offerings and assist Inside Sales Specialist in selling service agreements to customers within the assigned territory.

SQL ActiveMQ Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Linux Attention to detail Organizational skills Time Management Written communication Documentation Interpersonal skills Adaptability Fluency in English Reporting Troubleshooting Technical support CRM English communication

Posted about 3 hours ago

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🔥 Clinical Education Specialist MRI Iberia

Posted about 3 hours ago

📍 Spain

🔍 Healthcare

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Fluent Spanish and English language.
Expertise in MRI is a must
Strong clinical/technical experience
Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
X-RAY technician is a must.

💡 Responsibilities

Understand customer needs, is able to train on and demonstrate GE HealthCare Products & Services
Creates a personalized relationship with the customers in order to maintain customer satisfaction and engage with new account and existing account sales opportunities to establish credibility with clinicians and drive clinical strategy
Build personalized presentations based on knowledge gained about the customer, demonstrating how GE HealthCare solutions can improve the customer's business environment
Demonstrate, promote & sell assigned products and services within territory; must be able to demonstrate proficiency in using the products applications in a clinical setting
Develop, coordinate and deliver product applicative training to customers on software and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relation
Working with sales leaders to increase prospects and drive closure of opportunities and support trade shows and professional conferences by performing product demonstration and promotion as well as customer training

Communication Skills Problem Solving Customer service Presentation skills Interpersonal skills Adaptability Reporting Training Sales experience English communication

Posted about 3 hours ago

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🔥 Chinese Mandarin Remote Telephone Video Interpreter Required Newcastle upon Tyne

Posted about 5 hours ago

📍 United Kingdom

🏢 Company: Recruitment Empire👥 51-100 Employment Human Resources Recruiting Professional Services

🔧 Requirements

Fluent in English and another language
All applicants must have the right to work in the UK
You must be aged 21 or over

💡 Responsibilities

Interpreting between English and your native language over the phone or video.
Providing interpretation services to clients and customers with limited English Proficiency.
Interpret for people using legal, health and local government services
Check the non-English speakers understanding after each sentence
Conference, consecutive and public service interpreting
Provide an accurate, confidential, and impartial interpreting service.
Maintaining confidentiality and Adhering to the Code of Conduct

Communication Skills Customer service Attention to detail Adaptability Fluency in English Verbal communication Active listening

Posted about 5 hours ago

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🔥 Dermatology Senior Health and Science Specialist - Austin, TX

Posted about 6 hours ago

📍 United States

💸 121000.0 - 217000.0 USD per year

🔍 Pharmaceutical

🏢 Company: internaljobs

🔧 Requirements

Minimum of 3 years of previous Pharmaceutical biotech or medical marketing/promotional/sales experience
Have a history of marketing, promotional or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability
Must live within 50 miles of the territory
Valid US driver’s license and a driving record in compliance with company standards

💡 Responsibilities

Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies, by customer, to maximize overall effectiveness and impact.
Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
Compliantly delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
Leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable).
Works effectively with HCPs and directs office staff to plan for customer engagements in multiple formats (e.g., virtual and in-person)
Responsible for strategic deployment of approved Pfizer resources to support provider and patient’s needs (e.g., samples, vouchers, co-pay resources and patient education); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Strategy) technical solutions (e.g., content recommendation engines) into pre-call planning; proactive planning and optimization of call environment in multiple locations; able to effectively plan day-to-day work based on personal and customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues and Pfizer Connect team members
Appropriately support patients’ access to Pfizer products by providing relevant information to HCPs on Reimbursement, Patient Assistant Program (PAP), Pfizer hub programs, and Co-Pay Resources.
Present terms of sale of product or existing contract terms where appropriate and with approved language; proactively answer on-label questions; proactively introduce customers to future state Pfizer on-demand portal (Galaxy) with access to appropriate targeted content

Project Management Business Development Salesforce Product Development Strategic Management Communication Skills Analytical Skills Customer service Presentation skills Time Management Compliance Interpersonal skills Excellent communication skills Adaptability Relationship building Problem-solving skills Account Management Teamwork Negotiation skills Cross-functional collaboration Sales experience Market Research Marketing Team management Strategic thinking Digital Marketing

Posted about 6 hours ago

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🔥 Real-Time Support Operations Specialist

Posted about 7 hours ago

📍 Canada

🔍 Healthcare

🔧 Requirements

Experience in operations management, workforce management, or a similar role focused on optimizing service delivery.
Prior experience with workforce management tools like Dialpad or other scheduling and queue management software.
Experience working in a fast-paced environment where quick, informed decisions are essential.
The ability to divide your attention between multiple tasks at once and identify priority tasks appropriately.
Demonstrated an improver mindset (critical thinking) by identifying patterns and implementing process improvements.
Analytical and data-driven, comfortable with tracking metrics and translating them into actionable insights.
Intentional: You understand the ripple effects of real-time decisions and can balance immediate needs with long-term goals.
Resilient: You maintain composure during high-pressure situations and can adapt quickly when circumstances change.
Self-starter: You're proactive in identifying potential issues before they become problems and take initiative to develop solutions.
Collaborative: You excel at communicating across teams and can effectively coordinate resources during critical situations.
Detail-oriented: You have a keen eye for spotting discrepancies in schedules or metrics that others might miss.

💡 Responsibilities

Monitor channel queues to maintain service level agreements according to established priorities, ensuring customers receive timely support.
Develop and maintain a comprehensive skills database to optimize driver activities during high-volume periods.
Process schedule modification requests and coordinate with other departments for time-sensitive needs.
Identify coverage gaps and collaborate with scheduling & leadership teams to implement solutions.
Facilitate cross-departmental communication during incidents, releases, and other high-impact events.
Develop contingency plans for unexpected volume spikes or staffing shortages.
Perform post-mortem analyses after significant service disruptions to identify preventative measures.
Track volume trends and identify correlations with events to provide feedback to our Workforce Analyst for future planning.
Verify accuracy of driver skill configurations in our Workforce Management Software (Dialpad)
Track adherence metrics and provide feedback to Team Captains to facilitate performance improvement.
Create and maintain documentation of real-time decision protocols.

Data Analysis Operations Management Communication Skills Analytical Skills Collaboration Microsoft Excel Problem Solving Customer service Attention to detail Multitasking Documentation Interpersonal skills Adaptability Critical thinking Teamwork Reporting Troubleshooting Data visualization Process improvement

Posted about 7 hours ago

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🔥 Head of Trade Policy

Posted about 10 hours ago

📍 London, England, United Kingdom. Belfast, Northern Ireland, United Kingdom

🧭 Full-Time

🔍 Logistics

🏢 Company: Logistics UK👥 251-500 Logistics Consulting Transportation

🔧 Requirements

A degree (or equivalent experience) with exceptional communication skills, persuasive, articulate, and confident in front of any audience.
Proven ability to influence public policy, ideally with a background in trade or customs.
Experience in managing people and budgets, with a keen eye for strategic delivery.
Flexibility to travel regularly for meetings and events.

💡 Responsibilities

Lead the charge on trade and customs policy, devising forward thinking strategies that support our members and shape national policy.
Collaborate across the organisation, gathering insights and working alongside experts to deliver cohesive, compelling campaigns.
Engage key decision-makers, from Whitehall officials to industry leaders, building influential relationships that drive results.
Produce standout content, from consultation responses and media lines to event speeches and briefing documents.
Be a voice of authority, both in the media and at major industry events.

Leadership People Management Strategic Management Communication Skills Analytical Skills Collaboration Presentation skills Written communication Interpersonal skills Excellent communication skills Adaptability Relationship building Critical thinking Teamwork Research Negotiation skills Verbal communication Reporting Active listening Team management Stakeholder management Strategic thinking Budget management

Posted about 10 hours ago

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🔥 Manager, Partnerships & Philanthropy

Posted about 11 hours ago

📍 United States, Kenya, UK

🔍 Non-profit

🏢 Company: GiveDirectly👥 501-1000💰 $1,000,000 Grant about 7 years agoMobile Payments Service Industry Charity Financial Services Payments Non Profit

🔧 Requirements

Bring excellent written and verbal communication skills, especially of complex work
Bring strong organizational and project management skills
Demonstrate understanding of and interest in key debates and major players in development and humanitarian assistance
Have strong interest in and proven aptitude for being solutions oriented
Have A proclivity for giving and gracefully receiving direct, honest, and constructive feedback
Bring a minimum of 4 years experience in a top private or public sector organization
Love data analytics, and have an ability to present complex information clearly for a variety of audiences would be an asset

💡 Responsibilities

Supporting country and global teams with priority in-country & global donor lead generation, prioritization & engagement
Developing high quality, brand-accurate core content in service of generating new catalytic in-country and global donor partnerships, including pitch decks etc.
Providing pitch materials for management team outreach to potential funders.
Owning the end-to-end drafting of funding proposals, pitches, concept notes, grantee reports, and more, for a variety of audiences.
Partnering with funders, as well as product, programs, and research teams to design core program parameters for proposals and communicate them effectively.
Providing oversight / owning routine reporting on overall fundraising pipeline and revenue projections
Working closely with GiveDirectly’s VP Partnerships & Philanthropy on on rapid turn-around requests and special projects in service of GiveDirectly’s Executive Team
Contributing to GiveDirectly’s growing fundraising pipeline and tracking performance against ambitious fundraising goals.
Identifying opportunities for improved analytics (via dashboards, processes, trackers, etc.) proactively and implementing ideas.
Maintaining relationships with assigned current partners and tracking their strategic priorities, including day to day informal and formal communications and presentations
Building and scaling systems for gold standard relationship management and grants administration (including regular update calls, customised proposals, and reports).

Project Management Project Coordination Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Organizational skills Presentation skills Written communication Adaptability MS Office Reporting Cross-functional collaboration Relationship management Data visualization Stakeholder management Lead Generation Financial analysis Data analytics Budget management PowerPoint

Posted about 11 hours ago

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🔥 Senior Knowledge Management Specialist

Posted about 11 hours ago

📍 Canada

🧭 Full-Time

💸 83725.0 - 108350.0 CAD per year

🔍 Software Development

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff about 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software

🔧 Requirements

3+ years of experience in Knowledge Management or Enablement, with a strong focus on creating and maintaining documentation for both customers and internal teams. This includes developing, organizing, and updating knowledge articles.
Experience translating technical requirements into operational materials
Experience managing complex content projects and cross-functional partnerships, including measurable improvements to customer self-service
Experienced in working with knowledge management and ticketing systems
Strong interpersonal skills to collaborate with cross-functional teams and to communicate effectively with stakeholders at all levels
Adapt at managing multiple priorities and embracing change with ease.
Bachelor's degree in a related field.

💡 Responsibilities

Collaborate closely with Product Managers, Support Engineers, and other stakeholders to gather and translate technical information into operational employee facing content.
Work closely with Accounting, Billing, and Invoicing teams to collect and convert complex financial information into documentation that is clear, actionable, and easy to find.
Assist in managing the Financial Operations knowledge management roadmap and contribute to the completion of projects within the roadmap.
Collaborate with accounting teams to implement and maintain KM processes and standards.
Support various financial operations projects and initiatives, ensuring their successful execution.
Assist in monitoring and reporting on KPIs to evaluate KM effectiveness, sharing insights with the organization.
Participate in identifying and implementing improvements in KM processes and technology.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Project Management Jira Tableau Content creation Content management Communication Skills Collaboration Microsoft Excel Accounting Organizational skills Time Management Written communication Documentation Interpersonal skills Adaptability Problem-solving skills Financial analysis Finance Confluence English communication

Posted about 11 hours ago

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🔥 Dermatology Senior Health and Science Specialist - Austin, TX

Posted about 13 hours ago

📍 United States

💸 121000.0 - 217000.0 USD per year

🔍 Pharmaceutical

🏢 Company: pfizercareers👥 70000-100000

🔧 Requirements

3 years of previous Pharmaceutical biotech or medical marketing/promotional/sales experience
Strong territory management skills
Outstanding communications skills

💡 Responsibilities

Identify and implement virtual/in-person engagement strategies
Develop and implement business and territory call plans
Build rapport and relationships with customers

Leadership Business Development Product Management Communication Skills Analytical Skills Problem Solving Customer service Negotiation Presentation skills Compliance Interpersonal skills Adaptability Relationship building Account Management Teamwork Reporting Training Strong communication skills Sales experience Market Research Marketing Strategic thinking Digital Marketing Data analytics Customer Success

Posted about 13 hours ago

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