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πŸ“ UK

πŸ” SaaS Security

🏒 Company: AppOmniπŸ‘₯ 101-250πŸ’° Series C over 2 years agoSaaSCloud SecurityCyber SecurityCloud ManagementSoftware

  • 5+ years of experience as a security system engineer, Solutions Engineer, or systems integrator.
  • Experience working with partners is a plus
  • Working knowledge of common SaaS solutions, such as SFDC, O365, Zoom, Box, Slack, Okta, Github, ServiceNow, Workday both from a technology and a business driver standpoint.
  • Demonstrable experience in securing SaaS / cloud environments.
  • Deep understanding of API based security & compliance standards.
  • Hands-on experience working with customers, positioning, demonstrating and configuring security products during risk assessment or POV engagements.
  • Strong communication and presentation skills.
  • Strong technical qualification and closing skills.
  • Experience from companies in the enterprise security space, and experience working with and closing enterprise transactions.
  • Strong problem finding and solving skills, ability to analyze complex problems and use a systematic approach to gain quick resolution.
  • Experience understanding exploits, malware, ransomware and their creation and activation etc.
  • Technical acumen with a broad technical security and infrastructure background.
  • Programming and DevOps experience will be an added advantage
  • Experience with working with Channel partners, and understands a channel centric go to market approach
  • Provide technical expertise for AppOmni customer and partner opportunities.
  • Present AppOmni to partners and customers at all levels from technical engineering team members to C-level decision makers.
  • Provide technical demos.
  • Streamline and help customers and partners run and deliver AppOmni customer Risk Assessments and Proof-of-Value (POV) engagements.
  • Lead technical conversations about SaaS security industry trends and emerging challenges.
  • Interact locally and remotely with customers and partners in an equally persuasive manner.
  • Be the technical voice of AppOmni for all things related to SaaS security and compliance.
  • Champion SaaS security best practices and innovations.
  • Work with Product Management and Product Marketing to build requirements and product features based on feedback from customers.
  • Work with the AppOmni Customer Success team to coordinate AppOmni and customer + partner partner activities.
  • Foster relationships with AppOmni-supported SaaS security partners and vendors.
  • Provide technical AppOmni solution coverage for AppOmni and partner marketing activities.
  • Assist in the creation and maintenance of central AppOmni Demo systems and demo guides.

SQLCloud ComputingCybersecurityAPI testingCommunication SkillsRESTful APIsLinuxDevOpsPresentation skillsComplianceJSONStrong communication skillsSales experienceTechnical supportCustomer SuccessSaaS

Posted about 10 hours ago
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πŸ“ Canada

🏒 Company: HumiπŸ‘₯ 101-250πŸ’° $19,500,308 Series B about 3 years agoHuman ResourcesSaaSInsurTechEmployee BenefitsSoftware

  • 10+ years in high-paced marketing environments focused on PR and Content
  • 4+ years experience running a high-performing team
  • Proven experience driving PR around complex topics related to policy
  • Excellent writing, editorial, grammar and verbal communication skills
  • Strong media contacts in the Canadian market
  • Analytical mindset with the ability to interpret data, identify trends, and to build editorial stories
  • Comfort using AI in your day to day and scaling work and impact through AI
  • Strong organisational skills with a keen attention to detail
  • Strategic thinker with the ability to build long-term plans while responding to the needs of the business
  • Develop and implement comprehensive PR, Communications, and Content strategies
  • Lead a PR, Comms, and Content team inspiring them to think big and push boundaries
  • Proactively create media opportunities for the company and regional executives
  • Monitor, analyse, and report on performance, identify areas for improvement and share our progress with the business regularly
  • Work collaboratively with a global newsroom to use our data and expertise to tell employment stories like no one can
  • Stay up-to-date with trends, tools, and best practices to ensure our strategies are innovative and effective
  • Work closely with the UK Leadership Team, wider marketing team and other stakeholders from across the business to ensure alignment across the business
  • Drive SEO through content creation as well as backlinks within stories and story placements or collaborative content
  • Own the plan, ensuring the entire squad executes effectively and efficiently across PR, Comms, and Content

LeadershipProject ManagementData AnalysisCross-functional Team LeadershipContent creationContent managementStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationSEOMicrosoft OfficeAgile methodologiesAttention to detailOrganizational skillsWritten communicationExcellent communication skillsAdaptabilityProblem-solving skillsReportingStrong communication skillsData visualizationMarketingTeam managementStakeholder managementStrategic thinkingDigital Marketing

Posted about 12 hours ago
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πŸ“ United States

πŸ” Retirement Services

🏒 Company: CorebridgeFinancial

  • 2+ years of client service experience
  • Strategic and analytical problem solving skills, successful at managing and meeting project deadlines.
  • Strong knowledge of financial product lines and tax experience preferred
  • Must be able to work overtime with little notice due to requirements of the workload
  • Excellent Customer Service skills in writing and phone etiquette
  • Provide Customer Service Support. On a daily and continuous basis CSS will receive inbound and make outbound calls to provide Customer Service support to CSP's, Internal Business Partners, agents and customers
  • Prioritize activities, seeking the input and cooperation of others, getting approvals, tracking down information and coordinate your work flow every day
  • Adapt to changing incoming workflow needs.
  • Handle special projects that are assigned with more complex problem accounts to coordinate and resolve.
  • Maintain high levels of performance despite working with different team members.
  • Proficiently use financial administration systems.
  • Initiate the resolution of incomplete financial documents

SQLAnalytical SkillsMicrosoft ExcelCustomer serviceAttention to detailTime ManagementWritten communicationAdaptabilityProblem-solving skillsVerbal communicationClient relationship managementStrong communication skillsFinancial analysis

Posted about 13 hours ago
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πŸ“ USA

🧭 Full-Time

🏒 Company: FinalisπŸ‘₯ 101-250πŸ’° $10,700,000 Seed almost 3 years agoFinancial ServicesInformation TechnologyFinTech

  • You have exceptional written and spoken English (Proficient)
  • You have a minimum of 3 years of people leadership roles within Customer Success
  • Comfortable working across multiple departments in a deadline-driven environment
  • You have excellent communication skills and strategic planning skills
  • You have strong organizational skills and project management skills
  • You can handle confidential information
  • You are analytical and have a process-oriented mindset
  • You have the ability to work swiftly with a high sense of urgency and be comfortable with shifting priorities and deadlines (multitasker who can quickly adjust priorities)
  • You are a self-starter, quick learner and highly organized with attention to detail
  • You are flexible, patient, persistent and have a team spirit attitude
  • Collaborate with the CSM team and Delivery team to maintain and evolve customer success strategies, incorporating best practices and creating customer support content that effectively addresses customer needs and enhances their overall experience
  • Own CSM account assignment process and expectations for CSMs across on-boarding, driving adoption, proving ROI to customers and flagging when a customer could be ready for an upsell to Sales. Key processes to build & create accountability for are: Time to OnBoard, Adoption Score, At-Risk customer model and Next Best Action Plays.
  • Maintain our Account Segmentation strategy to ensure proper ratios of CSM to Client and service level between our standard and high value clients
  • Coach your team to enhance overall relationships with assigned clients, taking ownership of their success by efficiently managing onboarding, implementation, training, driving adoption, ensuring retention, and consistently achieving high levels of customer satisfaction
  • Develop and nurture a trusted strategic advisor relationship with clients, actively driving ongoing value and maximizing the benefits they derive from our products and services
  • Contribute to the planning and development of customer communication strategies, leveraging customer insights and feedback to enhance messaging and ensure alignment with organizational goals and objectives
  • Demonstrate excellent communication skills to effectively engage with senior-level management, both internally and externally, in order to gain a deep understanding of customer needs, drive retention and growth, and effectively convey valuable insights and learnings
  • Proactively manage and maintain customer success metrics and data, diligently following established protocols and guidelines to ensure accurate and up-to-date records are maintained for analysis, reporting, and decision-making purposes
  • Evaluate the customer journey, identifying key touchpoints and assessing how they are supported, while adopting a consultative approach to assist clients in overcoming challenges and achieving their goals effectively
  • Prepare and analyze NPS surveys, meticulously identifying areas for improvement and providing actionable insights to drive continuous enhancements in customer satisfaction and loyalty
  • Collaborate closely with the sales and marketing teams to effectively gather customer references, conducting in-depth interviews and leveraging customer success stories to develop compelling case studies that highlight the value and impact of our products and services

LeadershipProject ManagementPeople ManagementCross-functional Team LeadershipStrategic ManagementCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesMentoringOrganizational skillsTime ManagementWritten communicationCoachingExcellent communication skillsAdaptabilityProblem-solving skillsAccount ManagementTrainingActive listeningStrong communication skillsRelationship managementSales experienceTeam managementStakeholder managementProcess improvementCRMCustomer supportCustomer SuccessSaaS

Posted about 18 hours ago
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πŸ“ North to South America

🧭 Full-Time

πŸ” Software Development

🏒 Company: AshbyπŸ‘₯ 51-100πŸ’° $30,000,000 Series C 12 months agoManagement Information SystemsHuman ResourcesRecruitingSoftware

  • Proven experience managing or mentoring a Technical Support Team in a B2B SaaS environment.
  • Deep knowledge of software integrations, APIs, and backend debugging practices.
  • Experience guiding cross-functional collaboration between Support and Engineering.
  • Familiarity with ATS/HRIS platforms or other enterprise systems is a plus.
  • Ability to zoom out and identify scalable processes for handling complex technical work.
  • Strong judgment in prioritizing bugs, customer needs, and internal enablement work.
  • Comfort operating in ambiguity and creating structure where none exists.
  • Passionate about improving the customer experience through well-designed, technically sound solutions.
  • Comfortable representing customer needs in Engineering discussions and advocating for supportability.
  • Able to hold a high bar for quality while still moving quickly and iterating.
  • Lead and develop a team of Support Engineers and Product Experts focused on technical depth, problem-solving, and customer impact.
  • Coach team members on debugging techniques, systems thinking, and how to balance precision with efficiency.
  • Foster a collaborative environment where knowledge-sharing and experimentation are encouraged.
  • Help define the career path and responsibilities of Support Engineers and Product Experts at Ashby.
  • Build scalable, repeatable processes for diagnosing and resolving complex issues related to integrations, APIs, analytics, and product performance.
  • Set standards for how the team escalates to Engineering, triages bugs, identifies patterns, and partners on long-term solutions.
  • Create internal tools and workflows that help the team operate with efficiency and consistency.
  • Stay close to the technical work by jumping into issues, exploring logs, or conducting hands-on testing when needed to support the team.
  • Collaborate closely with Engineering to shape how technical escalations are managed and how customer insights are tracked and actioned.
  • Work with Product to provide feedback loops from Support to improve usability and prevent repeat issues.
  • Serve as an advocate for customers in technical conversations and help Engineering teams understand the support impact of product decisions.
  • Partner with our Support Leadership Team to Identify and address gaps in our current tooling, workflows, and diagnostics capabilities.
  • Use data from escalations and customer feedback to recommend changes that improve team effectiveness and customer outcomes.
  • Partner with Support leadership to evolve how we measure success in high-complexity support scenarios.
  • Help scale Support Engineering as a function by documenting approaches, onboarding new team members, and contributing to internal tooling.

Backend DevelopmentLeadershipSQLData AnalysisCross-functional Team LeadershipAPI testingCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesRESTful APIsMentoringWritten communicationAdaptabilityProblem-solving skillsVerbal communicationActive listeningStrong communication skillsCross-functional collaborationTeam managementProcess improvementTechnical supportSoftware EngineeringDebuggingCustomer supportCustomer SuccessSaaS

Posted about 19 hours ago
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πŸ“ United States

πŸ’Έ 170900.0 - 273100.0 USD per year

πŸ” Software Development

  • Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
  • 2+ years of experience leading developers and providing technical leadership.
  • 5+ years of software development experience in object-oriented languages such as Java, C#, or TypeScript.
  • Experience with Identity Platforms (e.g., Auth0) and architecting scalable backend services.
  • Proficiency with modern UI frameworks like React.
  • Strong background in Agile software development principles.
  • Demonstrated ability to support customer-facing services and resolve critical issues.
  • Excellent collaboration and communication skills, with a flexible and open-minded approach.
  • Lead and develop a team of engineers, including hiring, coaching, and fostering career growth.
  • Oversee the design, implementation, and maintenance of Identity and Authentication services for our Agent Software suite.
  • Set the technical vision for quality, craftsmanship, and performance across the team.
  • Collaborate with business leadership, analytics, product management, and engineering partners to deliver impactful solutions.
  • Drive the development roadmap for industry applications, incorporating stakeholder input and strategic priorities.
  • Accelerate development cycles while maintaining high standards for code quality and reliability.
  • Contribute to the entire software development lifecycle, from concept to release.
  • Support a remote-first work environment, with flexibility to live anywhere in the US (with some exceptions).

Backend DevelopmentLeadershipSoftware DevelopmentAgileJavaTypeScriptC#API testingReactCommunication SkillsCollaborationCI/CDProblem SolvingRESTful APIsMentoringExcellent communication skillsTeamworkActive listeningStrong communication skillsCross-functional collaborationTeam managementStakeholder managementSoftware Engineering

Posted about 21 hours ago
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πŸ“ United States

πŸ” Software Development

  • Experience with Secrets Management in a corporate environment, large enterprise strongly preferred.
  • Knowledge of Secrets Management tools such as HashiCorp Vault, AWS KMS, Azure Key Vault, Beyond Trust.
  • Demonstrated experience architecting and guiding the deployment of enterprise-scale secrets management solutions, with hands-on familiarity a plus.
  • During recent history, candidate must have demonstrated exceptional ability to assess and communicate information security concepts and practices, with both business and IT stakeholders.
  • Requires in-depth knowledge of the systems development life cycle, client area’s functions and systems, and systems applications programs development technological alternatives.
  • Proven implementation of creative technology solutions that advance the business.
  • Relevant work experience is important for successful performance of this role due to the complexity of our global IT Security environment.
  • Information security qualification such as CISSP is preferred but not required.
  • Strong understanding of application security principles, including OWASP Top 10, SANS/CWE Top 25, and secure coding practices.
  • Expertise in secure session management, token handling, and authentication mechanisms (OAuth, SAML, OpenID Connect).
  • Knowledge of cryptographic practices, encryption protocols, and PKI management.
  • Experience with containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, GCP).
  • Familiarity with tools for code analysis (e.g., SonarQube, Veracode) and vulnerability scanning (e.g., Burp Suite, Nessus).
  • Understanding of DevSecOps practices, including securing CI/CD pipelines
  • Self-starter with the ability to work independently and manage multiple projects simultaneously.
  • Strong problem-solving and analytical skills with the ability to identify security risks and propose effective solutions.
  • Ability to work collaboratively in cross-functional teams and influence technical teams towards secure implementations.
  • Design and architect enterprise-grade secrets management solutions leveraging technologies such as HashiCorp Vault, AWS KMS, Azure Key Vault, or BeyondTrust.
  • Define reusable security architecture patterns and guardrails to enable consistent, secure implementation across high-risk business applications.
  • Drive secure-by-design initiatives by integrating security considerations early in the software architecture lifecycle and influencing enterprise architecture direction.
  • Represent security architecture in design authority boards and technical review councils, advocating for risk-based security controls.
  • Work with in-business IT customers, including application architects and engineers to evaluate application software and infrastructure designs, for the purpose of defining/designing application controls aligned with enterprise standards.
  • Define and drive the architecture and roadmap for enterprise-grade secrets management capabilities, including reference architectures, integration blueprints, and scalable deployment models.
  • Define application-specific security control architectures and produce design artifacts to guide secure implementation of business-critical systems.
  • Develop re-usable implementation guidance and design patterns based on previous engagements to scale the service
  • Work with information security leadership to develop strategies and plans to enforce security requirements and address identified risks in the infrastructure and applications.
  • Act as a security architecture liaison to IT delivery and engineering teams, embedding security principles into technical delivery and architecture review forums.
  • Support security aspects of business & IT initiatives by assisting in architecture, design, implementation, deployment, and operational transition of innovative & secure technology solutions.
  • Work with information security leadership to develop strategies and plans to enforce security requirements and address identified risks in the infrastructure.
  • Research, evaluate, design, test, recommend and plan the implementation of new or updated information security technologies.
  • Establish collaborative working relations with the Information Technology functions to ensure that solutions align with security architecture and business strategy.
  • Play an advisory role in application development or acquisition projects to assess security requirements and controls and to ensure that security controls are implemented as planned.
  • Complete remediation activities and initiate actions to ensure that compliance and security gaps are successfully addressed.
  • Research and assess new information security threats and recommend remedial actions.
  • Foster an information security culture through education, skill development, and implementation of effective information security processes and practices.
  • Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle
  • Matures and leverages relationships with affiliates, subsidiaries, vendors, and industry peers in accordance with Abbvie Values, Vendor Management Office, and Purchasing to further the mission, vision and goals of the organization.

AWSCloud ComputingCybersecurityKubernetesSoftware ArchitectureAzureCommunication SkillsCI/CDRESTful APIsDevOpsJSONStrong communication skillsRisk Management

Posted about 22 hours ago
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πŸ“ United States

🧭 Contract

πŸ” Healthcare

  • Registered Dietitian with current certification from the Commission on Dietetic Registration (CDR).
  • 1-year experience treating patients with complex women's health conditions (strongly desired).
  • Exceptional written and verbal communication with a focus on clarity and compassion.
  • Strong ability to connect with patients virtually and provide empathetic care.
  • Dedication to delivering treatments grounded in the latest research.
  • Skilled in navigating multiple computer screens and proficient in tools such as EMR, text expanders, Gmail, Google Calendar, Zoom, and scheduling platforms.
  • Analyze intake assessments including medical history, dietary habits, laboratory results, and more.
  • Conduct diet and lifestyle counseling and education sessions via video; including offering general movement, sleep, or stress management advice as needed and related to nutrition care.
  • Employ Allara's provided nutrition training and educational materials to ensure consistent care while adapting to patient needs.
  • Incorporate motivational interviewing and behavior change techniques throughout the continuity of care.
  • Collaborate with APRNs and MDs involved in the medical management of your patients.
  • Maintain accurate and up-to-date patient records.
  • Dedicate a minimum of 10 patient-facing hours per week, including consults. Additionally, charting, addressing patient questions, and responding to administrative tasks and messages.

Communication SkillsAnalytical SkillsCustomer serviceMicrosoft OfficeTime ManagementDocumentationActive listeningStrong communication skills

Posted about 22 hours ago
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πŸ“ United States

🧭 Contract

πŸ” Healthcare

  • MD or DO degree from an accredited institution.
  • Board certification in Gynecology
  • Minimum of 2 years of consecutive experience as a Gynecologist specializing in women's health and treating chronic conditions such as PCOS, Endometriosis, Hypothyroidism, Hashimoto's, Metabolic Syndrome, Menopause, Fertility, Postpartum, PMDD, and Obesity.
  • Ability to operate effectively as an independent provider with strong diagnostic and problem-solving abilities.
  • Exceptional written and verbal communication with a focus on clarity and compassion.
  • Strong ability to connect with patients virtually and provide empathetic care.
  • Dedication to delivering treatments grounded in the latest research.
  • Skilled in navigating multiple computer screens and proficient in tools such as EMR, text expanders, Gmail, Google Calendar, Zoom, and scheduling platforms.
  • Conduct thorough patient assessments and develop personalized treatment plans via video.
  • Collaborate with a multidisciplinary team to deliver the highest standards of care.
  • Complete training and adhere to company policies and best practices.
  • Promote preventative care and overall well-being through education and evidence-based strategies.
  • Maintain accurate and up-to-date patient records.
  • Dedicate a minimum of 10 patient-facing hours per week, including consults, prescribing medications if needed, and providing necessary medical guidance. Additionally, charting, addressing patient questions, and responding to administrative tasks and messages.

Communication SkillsAnalytical SkillsMicrosoft OfficeWritten communicationProblem-solving skillsEmpathyActive listeningStrong communication skillsData entryComputer skills

Posted about 22 hours ago
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