Finalis

👥 101-250💰 $10,700,000 Seed almost 3 years agoFinancial Services Information Technology FinTech💼 Private Company

Finalis is revolutionizing the private securities brokerage industry with its innovative platform. We provide a white-labeled regulatory affiliation and compliance back-office solution, along with the Finalis Hub, a deal management solution, and a Mandate Marketplace, connecting brokers and streamlining the dealmaking process for M&A, capital raising, and more. As a FinTech company, Finalis is at the forefront of technological innovation in financial services. Our tech stack includes Ruby on Rails, and we leverage AJAX Libraries API and Google Apps for Business to support our operations. We are rapidly growing, with a strong engineering culture that embraces remote work and offers career development opportunities. We are passionate about building the world’s largest private securities brokerage platform, empowering dealmakers with cutting-edge technology and compliance solutions. Launched in 2020, Finalis has secured Seed funding and is expanding our team. We operate as a fully remote company with a global presence, offering a diverse and inclusive environment. We are committed to providing our employees with competitive USD salaries, benefits like high-speed internet expense allowance, generous paid time-off, additional flex days, professional growth benefits through our E-Learning Platform (Coursera), a People Team Partner, and virtual after-office activities. We are a dynamic company that offers Project Management Sr. Analyst opportunities.

Related companies:

🏢 Ontra

👥 101-250💰 $200,000,000 Series B over 3 years agoLegal Tech Document Management Information Technology Legal Software

Website LinkedIn Email Facebook Twitter

🏢 TRM Labs

👥 101-250💰 $70,000,000 Series B over 2 years agoCryptocurrency Compliance Blockchain Big Data

Website LinkedIn Email Twitter

🏢 BioRender

👥 101-250💰 $15,319,133 Series A about 2 years agoLife Science Graphic Design Software

Website LinkedIn Email Facebook Twitter

Jobs at this company:

Apply

🔥 Director - Customer Success

Posted 1 day ago

📍 USA

🧭 Full-Time

🔧 Requirements

You have exceptional written and spoken English (Proficient)
You have a minimum of 3 years of people leadership roles within Customer Success
Comfortable working across multiple departments in a deadline-driven environment
You have excellent communication skills and strategic planning skills
You have strong organizational skills and project management skills
You can handle confidential information
You are analytical and have a process-oriented mindset
You have the ability to work swiftly with a high sense of urgency and be comfortable with shifting priorities and deadlines (multitasker who can quickly adjust priorities)
You are a self-starter, quick learner and highly organized with attention to detail
You are flexible, patient, persistent and have a team spirit attitude

💡 Responsibilities

Collaborate with the CSM team and Delivery team to maintain and evolve customer success strategies, incorporating best practices and creating customer support content that effectively addresses customer needs and enhances their overall experience
Own CSM account assignment process and expectations for CSMs across on-boarding, driving adoption, proving ROI to customers and flagging when a customer could be ready for an upsell to Sales. Key processes to build & create accountability for are: Time to OnBoard, Adoption Score, At-Risk customer model and Next Best Action Plays.
Maintain our Account Segmentation strategy to ensure proper ratios of CSM to Client and service level between our standard and high value clients
Coach your team to enhance overall relationships with assigned clients, taking ownership of their success by efficiently managing onboarding, implementation, training, driving adoption, ensuring retention, and consistently achieving high levels of customer satisfaction
Develop and nurture a trusted strategic advisor relationship with clients, actively driving ongoing value and maximizing the benefits they derive from our products and services
Contribute to the planning and development of customer communication strategies, leveraging customer insights and feedback to enhance messaging and ensure alignment with organizational goals and objectives
Demonstrate excellent communication skills to effectively engage with senior-level management, both internally and externally, in order to gain a deep understanding of customer needs, drive retention and growth, and effectively convey valuable insights and learnings
Proactively manage and maintain customer success metrics and data, diligently following established protocols and guidelines to ensure accurate and up-to-date records are maintained for analysis, reporting, and decision-making purposes
Evaluate the customer journey, identifying key touchpoints and assessing how they are supported, while adopting a consultative approach to assist clients in overcoming challenges and achieving their goals effectively
Prepare and analyze NPS surveys, meticulously identifying areas for improvement and providing actionable insights to drive continuous enhancements in customer satisfaction and loyalty
Collaborate closely with the sales and marketing teams to effectively gather customer references, conducting in-depth interviews and leveraging customer success stories to develop compelling case studies that highlight the value and impact of our products and services

LeadershipProject ManagementPeople ManagementCross-functional Team LeadershipStrategic ManagementCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesMentoringOrganizational skillsTime ManagementWritten communicationCoachingExcellent communication skillsAdaptabilityProblem-solving skillsAccount ManagementTrainingActive listeningStrong communication skillsRelationship managementSales experienceTeam managementStakeholder managementProcess improvementCRMCustomer supportCustomer SuccessSaaS

Posted 1 day ago

Apply

🔥 Compliance-Legal Operations Analyst

Posted 2 days ago

📍 Argentina

🧭 Full-Time

🔧 Requirements

You hold a degree in law or in a related field
You have 2+ years of demonstrated experience in corporate law or compliance-related roles.
You have exceptional written and spoken English
You have excellent communication skills
You have strong organizational skills
You can handle confidential information
You have Google workspace experience
You are a systems thinker and evaluate opportunities to perform the same task more efficiently
You are able to work swiftly with urgency and be comfortable with shifting priorities and deadlines
You are a self-starter, quick learner, detailed, able to work independently and highly organized
You are able to follow up, know what's going on at all times and respond quickly
You are flexible, patient, persistent and have a team spirit attitude

💡 Responsibilities

Review user transaction documents within guidelines established by supervising attorneys and compliance officers and providing support with legal and compliance issues
Assist in conducting compliance Due Diligence- and KYC/AML- related tasks
Review marketing materials prepared by our customers and/or their clients to make sure such materials follow Finalis’ communications guidelines.
Support our account management teams with structuring compliance, legal, process or product solutions to legal- and compliance-related user issues or customer experience pain points.
Be a key point of contact for users on legal- and compliance-related materials and issues
Maintain a user knowledge base of common legal and compliance questions and responses
Assist in researching and responding to comments and/or inquiries received from FINRA, the SEC, and applicable state and foreign securities regulators
Support the digital transformation of legal and compliance functions to our technology stack and contribute to enhance Finalis’ product in a way that streamline legal and compliance processes and that improves the customer’s experience.
Provide feedback on ways to improve the operational and tech-enabled Execute systems for legal and compliance operations
Successfully pass the FINRA SIE + S82 + S24 exams within the first year of joining Finalis.
Maintain the Objectives and Key Results (OKRs) for the Execute Operations Team
Employ your English communication skills by communicating verbally and electronically
Demonstrate accountability, ethics, and integrity in carrying out your day-to-day duties
Work alongside Finalis attorneys and compliance officers as needed

SalesforceCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsWritten communicationComplianceProblem-solving skillsAccount ManagementTeamworkData entryResearch skillsFinancial analysisEnglish communication

Posted 2 days ago

Apply

🔥 Legal Associate

Posted 8 days ago

📍 USA

🧭 Full-Time

🔧 Requirements

4–6 years of legal experience, ideally with exposure to both in-house and law firm environments.
Licensed attorney with strong knowledge of U.S. commercial law and financial services regulations (FINRA familiarity is a strong plus).
Experience in contract negotiation, review, and management—particularly in a regulated or high-growth environment.
Strong written and spoken English with excellent communication and stakeholder management skills.
Proficient in Google Workspace; familiarity with legal ops tools like CLM platforms, Jira, or CRM systems is a plus.
Comfortable working independently, managing multiple priorities, and adjusting to a rapidly changing environment.
A proactive, solutions-oriented team player with excellent attention to detail and a high sense of ownership.

💡 Responsibilities

Draft, review, and negotiate a wide range of legal agreements (e.g., NDAs, vendor contracts, engagement letters).
Maintain, organize, and update contract templates and legal documentation, ensuring version control and regulatory compliance.
Support contract lifecycle management, including execution, storage, deadline tracking, and renewals.
Collaborate with Compliance to ensure regulatory alignment and policy adherence (especially FINRA-related).
Act as a liaison across teams (Customer Success, Compliance, and Growth) to align legal workflows with business priorities.
Monitor and interpret relevant legal developments and support internal implementation of changes.
Help maintain Finalis’ centralized Document Management System (DMS) and legal knowledge base.
Support training and onboarding sessions to improve legal literacy across the company.
Review and provide input on transaction documents such as: Engagement Letters (buy-side and sell-side) Placement Agent Agreements Inter-Broker Agreements NDAs
Engage in moderate complexity negotiations with clients and external stakeholders.
Assist in onboarding new clients from a legal perspective and respond to client questions with sound legal judgment.
Ensure legal documentation meets internal standards and compliance obligations.
Contribute to the continuous improvement of legal operations, including playbooks, process automation, and knowledge-sharing systems.
Identify process inefficiencies and propose improvements to optimize legal service delivery.
Escalate complex matters to senior legal leadership while providing preliminary analysis and context.

Microsoft OfficeNegotiationAttention to detailWritten communicationDocumentationComplianceStakeholder managementProcess improvementData managementEnglish communication

Posted 8 days ago

Apply

🔥 Sales Account Executive

Posted 16 days ago

📍 Argentina

🧭 Full-Time

🔍 Investment Banking

🔧 Requirements

3-5 years of relevant experience
Experience in selling technology solutions to organizations with a proven history of exceeding sales targets
Experience with Salesforce (preferred but not required)
Ability to thrive in a high pressure environment, alongside an uncanny attention to detail
Outstanding written and oral communication skills in English
Experience and passion for metrics and dashboard visualizations

💡 Responsibilities

Developing and owning a sales pipeline including Finalis’ core product lines including Work Flow, Connect, and Ledger across all customer cohorts.
Communicating Finalis’ value proposition to the Company’s prospective customers and users
Identifying, negotiating and closing prospects
Cultivating an intimate understanding of the Finalis sales process, and develop resulting analytics and insights to advance sales opportunities
Setting the sales pace for the growth team and the broader Finalis organization
Take ownership over the entire sales funnel -- from prospecting to closing -- and then effectively handling the new customer off to the Customer Success team.
Ideating and substantiating new business lines, pricing strategies, and market trends to enable the Company’s future revenue growth.
Continually manage and improve upon existing sales automations, sales systems (including the CRM), email and LinkedIn campaigns by levering the Finalis sales team.
Developing, maintaining, and reporting on KPIs to inform trends in the sales process and identify opportunities for continuous improvement.
Lead future Market Sizing & Competitive Landscaping processes in connection with the Company's international expansion, especially in Countries with similar securities regulations (e.g.: UK & Canada).
Manage and grow the Finalis sales organization, supported by HR.

SalesforceRESTful APIsAccount ManagementClient relationship managementSales experienceCRM

Posted 16 days ago

Apply

🔥 Vice President of Member Experience

Posted about 1 month ago

📍 USA

🧭 Full-Time

🔍 SaaS

🔧 Requirements

Experienced Customer Success & Delivery Leader: Proven leadership in Customer Success, Professional Services, or Delivery roles within SaaS organizations, with experience supporting thousands of global clients.
Strong Cross-Functional Collaboration: Demonstrated success working across product, design, engineering, and data teams to deliver customer-centric solutions.
Customer Engagement Expertise: Skilled in managing customer-facing engagements, resolving issues, and communicating effectively with stakeholders.

💡 Responsibilities

Lead and drive the vision for the Banker Experience, ensuring alignment across our go-to-market and product via customer success, product, design, engineering, data, and back-office operations to deliver a unified, high-impact user experience.
Partner closely with product, design, engineering, and data teams to define, prioritize, and deliver platform features that optimize the banker experience and overall platform usability.
Understand the needs and pain points of bankers and ensure the platform's tools, workflows, and resources are tailored to enhance their effectiveness and efficiency.

LeadershipProject ManagementData AnalysisProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyCommunication SkillsAnalytical SkillsCollaborationCustomer serviceMentoringNegotiationWritten communicationExcellent communication skillsSales experienceRisk ManagementTeam managementStakeholder managementProcess improvementFinancial analysisChange ManagementCustomer SuccessEnglish communicationSaaSBudget management

Posted about 1 month ago

Apply