Motion

👥 11-50💰 $36,490,025 Series C 9 months agoProductivity Tools Artificial Intelligence (AI)Real Time Analytics Software💼 Private Company

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Motion is an innovative AI time management platform helping users boost productivity. Our AI-powered tools provide real-time interventions, reminders, and analytics. We also focus on user productivity and concentration by limiting time on distracting websites and providing calendar and tab management features. We're at the forefront of the analytics and productivity tools industries, delivering a unique value proposition through our AI-driven approach. Our tech stack includes Google Cloud, Ubuntu, and Fastly. We have a fully remote work culture with a global team. We're always looking for talented individuals to join our growing team and help us revolutionize time management. Our mission is to empower individuals and teams to achieve their goals by optimizing their time. We value internal growth and promote a collaborative and innovative atmosphere. We are currently a company of 11-50 employees. We've secured $63.5M in funding, including a recent Series C round in June 2024. Join us and help reshape customer support standards. We are looking for tech-savvy and enthusiastic individuals to join our Customer Support team! We're seeking for candidates in different locations (Ukraine, Ireland, Philippines, Estonia, Poland, Colombia, Argentina, Chile, and Romania). The positions are contract-based and fully remote.

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Jobs at this company:

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🔥 Customer Support Representative (UA)

Posted 26 days ago

📍 Ukraine

🧭 Contract

🔍 Customer Support

🔧 Requirements

Solid written and spoken English
2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution
Commitment to a 40-hour workweek, beginning at 8pm Eastern European Standard Time
Genuine enthusiasm for delivering unparalleled customer service
An independent spirit thriving in a remote, dynamic setting
Sharp analytical and critical thinking abilities
Adaptability, coupled with a receptivity to feedback

💡 Responsibilities

Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
Leverage knowledge base to efficiently address common customer queries
Identify and escalate technical issues, prioritizing customer satisfaction
Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue
Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

Analytical SkillsWritten communicationTechnical supportCustomer support

Posted 26 days ago

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🔥 Customer Support Representative (RO)

Posted 26 days ago

📍 Romania

🧭 Contract

🔍 Customer Support

🔧 Requirements

Solid written and spoken English
2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution
Commitment to a 40-hour workweek, beginning at 8:00pm Eastern European Standard Time
Genuine enthusiasm for delivering unparalleled customer service
An independent spirit thriving in a remote, dynamic setting
Sharp analytical and critical thinking abilities
Adaptability, coupled with a receptivity to feedback
Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

💡 Responsibilities

Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
Leverage knowledge base to efficiently address common customer queries
Identify and escalate technical issues, prioritizing customer satisfaction
Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue
Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

REST APICommunication SkillsAnalytical SkillsCustomer serviceWritten communicationAdaptabilityProblem-solving skillsTroubleshootingActive listeningCRMCustomer supportCustomer SuccessEnglish communication

Posted 26 days ago

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🔥 Customer Support Representative (PL)

Posted 26 days ago

📍 Poland

🧭 Contract

🔍 Customer Support

🔧 Requirements

Solid written and spoken English
2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution
Commitment to a 40-hour workweek, beginning at 6pm Central European Time
Genuine enthusiasm for delivering unparalleled customer service
An independent spirit thriving in a remote, dynamic setting
Sharp analytical and critical thinking abilities
Adaptability, coupled with a receptivity to feedback
Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

💡 Responsibilities

Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
Leverage knowledge base to efficiently address common customer queries
Identify and escalate technical issues, prioritizing customer satisfaction
Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue
Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

Communication SkillsAnalytical SkillsCritical thinkingTechnical supportCustomer support

Posted 26 days ago

Apply

🔥 Customer Support Representative (PH)

Posted 26 days ago

📍 Philippines

🧭 Contract

🔍 Customer Support

🔧 Requirements

Solid written and spoken English
2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution
Commitment to a 40-hour workweek, beginning at 1:00am Philippines Standard Time
Genuine enthusiasm for delivering unparalleled customer service
An independent spirit thriving in a remote, dynamic setting
Sharp analytical and critical thinking abilities
Adaptability, coupled with a receptivity to feedback
Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

💡 Responsibilities

Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
Leverage knowledge base to efficiently address common customer queries
Identify and escalate technical issues, prioritizing customer satisfaction
Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue
Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

JiraCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceWritten communicationAdaptabilityRelationship buildingCritical thinkingTroubleshootingActive listeningStrong communication skillsTechnical supportCRMCustomer supportEnglish communication

Posted 26 days ago

Apply

🔥 Customer Support Representative (IE)

Posted 26 days ago

📍 Ireland

🧭 Contract

🔍 Customer Support

🔧 Requirements

Solid written and spoken English
2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution
Commitment to a 40-hour workweek, beginning at 6:00pm Irish Standard Time
Genuine enthusiasm for delivering unparalleled customer service
An independent spirit thriving in a remote, dynamic setting
Sharp analytical and critical thinking abilities
Adaptability, coupled with a receptivity to feedback
Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

💡 Responsibilities

Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
Leverage knowledge base to efficiently address common customer queries
Identify and escalate technical issues, prioritizing customer satisfaction
Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue
Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

JiraAnalytical SkillsFluency in EnglishTroubleshootingTechnical supportCustomer support

Posted 26 days ago

Apply

🔥 Customer Support Representative (EE)

Posted 26 days ago

📍 Estonia

🧭 Contract

🔍 Customer Support

🔧 Requirements

Solid written and spoken English
2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution
Commitment to a 40-hour workweek, beginning at 8:00pm Eastern European Standard Time
Genuine enthusiasm for delivering unparalleled customer service
An independent spirit thriving in a remote, dynamic setting
Sharp analytical and critical thinking abilities
Adaptability, coupled with a receptivity to feedback
Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

💡 Responsibilities

Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
Leverage knowledge base to efficiently address common customer queries
Identify and escalate technical issues, prioritizing customer satisfaction
Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue
Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

Analytical SkillsFluency in EnglishTroubleshootingTechnical supportCustomer support

Posted 26 days ago

Apply

🔥 Customer Support Representative (AR)

Posted 26 days ago

📍 Argentina

🧭 Contract

🔍 Customer Support

🔧 Requirements

Solid written and spoken English
2 years of customer support experience in various environments, from start-ups to multinational corporations, or a degree from a top-tier institution
Commitment to a 40-hour workweek, beginning at 2:00pm Argentina Standard Time
Genuine enthusiasm for delivering unparalleled customer service
An independent spirit thriving in a remote, dynamic setting
Sharp analytical and critical thinking abilities
Adaptability, coupled with a receptivity to feedback
Familiarity with tools like Front, Intercom, Stripe, Notion, Zapier, G-Suite, JIRA, and Zendesk is a plus

💡 Responsibilities

Efficiently address customer inquiries within our Customer Support channels, ensuring adherence to service-level agreements
Leverage knowledge base to efficiently address common customer queries
Identify and escalate technical issues, prioritizing customer satisfaction
Actively contribute to refining customer operations to uplift our support offerings and bolster customer retention and revenue
Act as a pivotal bridge between customers and the product/engineering teams, channeling critical feedback and ensuring that customer-centric updates and patches are developed

JiraCommunication SkillsAnalytical SkillsCustomer serviceTroubleshootingCustomer supportEnglish communication

Posted 26 days ago

Apply