Eleos Health

👥 51-100💰 $40,000,000 Series B over 1 year agoMental Health Artificial Intelligence (AI)Health Care💼 Private Company

Eleos Health is a trailblazer in behavioral health care, leveraging voice analysis and NLP technologies to enhance talk therapy outcomes. The company aims to empower clinicians with innovative tools, promoting personalized care at scale. Committed to improving mental health treatment, Eleos Health is on the brink of significant growth and invites mission-driven individuals to join its dynamic team.

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Jobs at this company:

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🔥 Implementation Specialist

Posted 29 days ago

📍 United States

🧭 Full-Time

💸 55000.0 - 70000.0 USD per year

🔍 Healthcare

🔧 Requirements

Bachelor’s degree in a relevant field (e.g., Computer Science, Psychology, Biology), or related coursework.
0-2 years of experience through internships, research, or roles in technical support, analysis, or configuration
Data-driven, detail-oriented, customer-focused, business-minded, technologically and intellectually curious

💡 Responsibilities

Configure and QA the products, identifying issues and escalating as needed
Support Implementation Managers in User Acceptance Testing with customers
Maintain and improve documentation, including configuration guides, process workflows, and testing procedures
Support internal process improvements, identifying inefficiencies and contributing towards workflow enhancements

SQLData AnalysisQACustomer serviceDocumentationTechnical supportCustomer Success

Posted 29 days ago

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🔥 HR Generalist

Posted 30 days ago

📍 United States

🧭 Full-Time

💸 65000.0 - 80000.0 USD per year

🔧 Requirements

2+ years of experience in an HR role, preferably as an HR Generalist, in a fast paced, high-growth, startup environment.
Strong organizational and administrative skills, with a keen eye for detail.
Excellent communication and interpersonal skills, with a people-first mindset.
Knowledge of HR best practices, employment laws, and compliance requirements.
Proficiency in HR software and data management.
Ability to maintain confidentiality and handle sensitive information with care.

💡 Responsibilities

Support the full employee lifecycle – from onboarding to performance management and offboarding.
Manage HR administration – maintain accurate employee records, process payroll changes, and ensure compliance with employment laws.
Act as a key employee resource – respond to HR-related questions and concerns with empathy and professionalism.
Drive employee engagement – support culture-building initiatives, events, and programs that enhance the employee experience.
Coordinate benefits and payroll – assist employees with benefits enrollment and ensure smooth payroll processing.
Ensure compliance – keep policies up to date and ensure HR practices align with legal and regulatory requirements.
Facilitate training and development – support performance reviews, learning opportunities, and career growth initiatives.

HR ManagementCompliance

Posted 30 days ago

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🔥 Support Lead

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 105000.0 - 120000.0 USD per year

🔍 Healthcare

🔧 Requirements

3+ years of experience in a customer support role, with at least 2 years in a leadership or supervisory capacity.
Proven track record of delivering exceptional customer support and problem-solving.
Strong organizational and time management skills.
Excellent written and verbal communication and persuasion skills.
Ability to work collaboratively with cross-functional teams.
Experience with support ticketing systems and CRM tools.
Experience with developing AI based scripting and automations at scale
Familiarity with SaaS products and technical troubleshooting.
Ability to adapt and thrive in a rapidly changing startup environment.

💡 Responsibilities

Establish and maintain support processes and workflows to streamline issue resolution.
Implement a comprehensive support knowledge base with AI-enhanced workflows.
Track and analyze support metrics and customer feedback to drive improvements in our product and service.
Negotiate with and persuade Product and Development teams to swiftly resolve technical issues and optimize the user experience.
Provide hands-on support for complex customer inquiries.
Train support specialists on product knowledge and customer service best practices.
Advocate for and ensure the prompt resolution of customer inquiries and issues to their satisfaction.
Proactively identify areas for process improvement and implement necessary changes.
Serve as a point of escalation for challenging customer issues.
Develop and maintain a knowledge base and self-help resources for customers.

Posted about 1 month ago

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🔥 Team Lead, Customer Success

Posted 2 months ago

📍 United States

🧭 Full-Time

💸 135000.0 - 145000.0 USD per year

🔍 Behavioral Health

🔧 Requirements

5+ years of experience in Customer Success, Account Management, or related roles.
At least 2 years in a leadership position.
Ability to lead and motivate a high-performing team.
Experience with SaaS products, ideally in a startup environment.
Excellent communication and interpersonal skills.
Strong analytical skills and expertise with CRM tools.
Willingness to travel (40%).

💡 Responsibilities

Supervise and mentor a team of Customer Success Managers, providing guidance and performance feedback.
Oversee management of key accounts to ensure satisfaction, retention, and growth.
Conduct regular check-ins and business reviews with clients, identifying opportunities for upselling and cross-selling.
Develop and implement best practices to enhance customer journey.
Collaborate with cross-functional teams to align strategies and share feedback.
Create training programs for the Customer Success team.
Monitor customer health scores and prepare performance reports.

LeadershipData AnalysisCRMCustomer SuccessSaaS

Posted 2 months ago

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🔥 Senior Account Executive

Posted 2 months ago

📍 United States

🧭 Full-Time

💸 160000.0 - 165000.0 USD per year

🔍 Healthcare technology

🔧 Requirements

7+ years of proven success selling enterprise SaaS solutions (B2B).
Experience in healthcare technology and familiarity with selling to enterprise accounts.
Start-up experience in fast-paced, growth-oriented environments.
Exceptional communication and collaboration skills.
Expertise in prospecting, negotiating, and managing complex sales cycles.
Proficient with sales tools such as Salesforce and Gong.

💡 Responsibilities

Research and evaluate new market opportunities, identifying customer needs and aligning them with Eleos Health solutions.
Build and maintain a robust pipeline of qualified business opportunities.
Develop and execute account-based sales strategies to penetrate new markets.
Identify key decision-makers and influencers within target organizations.
Travel within your territory for on-site meetings, conferences, and events to build strong client relationships.
Manage the full sales cycle, from prospecting and demoing to contract negotiation and closing.
Leverage data and market trends to refine messaging and sales approach.
Collaborate with internal teams to ensure optimal client satisfaction.
Participate in webinars, industry events, and networking opportunities to enhance brand presence.

SalesforceAccount ManagementMarket ResearchLead GenerationSaaS

Posted 2 months ago

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🔥 Technical Support Representative

Posted 2 months ago

📍 United States

💸 55000.0 - 75000.0 USD per year

🔍 Healthcare/behavioral health

🔧 Requirements

2-3 years of experience in a customer support role, with at least 1 year in technical support.
Proven track record of delivering exceptional customer support and problem-solving.
Strong organizational and time management skills.
Excellent written and verbal communication skills.
Ability to work collaboratively with cross-functional teams.
Experience with support ticketing systems and CRM tools.
Familiarity with SaaS products and technical troubleshooting.
Ability to adapt and thrive in a rapidly changing startup environment.

💡 Responsibilities

Provide hands-on support to assist with complex customer inquiries via email, chat, and Zoom.
Ensure that customer inquiries and issues are resolved promptly and to the customer's satisfaction.
Help establish and maintain support processes and workflows to streamline issue resolution.
Identify and reproduce technical issues to create detailed bug reporting.
Develop and maintain a knowledge base and self-help resources for internal and external use.
Collaborate closely with the Customer Success and R&D teams.

API testingREST APITroubleshootingJSONTechnical supportCRMCustomer supportCustomer SuccessSaaS

Posted 2 months ago

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🔥 Sales Development Representative

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 60000.0 - 70000.0 USD per year

🔍 Mental health care

🔧 Requirements

Minimum of 2 years as an SDR or similar sales role, preferably in behavioral health.
Proven track record of meeting or exceeding lead generation and qualification metrics.
Familiarity with CRM tools such as Salesforce and HubSpot.
Strong written and verbal communication skills, adaptable to different personas.
Exceptional organizational skills to manage multiple priorities.
Strategic thinking and problem-solving abilities.
Familiarity with challenges and stakeholders in behavioral health space is preferred.
Eagerness to learn and grow within the sales organization.

💡 Responsibilities

Respond promptly to inbound leads across various channels.
Assess leads' needs and qualify their fit for Eleos solutions.
Schedule meetings for Account Executives.
Research target accounts and identify decision-makers for outbound prospecting.
Generate interest using multi-touch strategies.
Manage a pipeline of high-priority prospects.
Collaborate with Account Executives on prospecting efforts.
Engage leads from events for timely outreach.
Stay informed about products and industry trends.
Collaborate with team members for best practices and performance improvement.
Align with Marketing and Customer Success on messaging and strategies.
Meet or exceed KPIs for meetings booked and qualified leads.

Data AnalysisCollaborationMarket ResearchLead GenerationCRM

Posted 4 months ago

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🔥 Sr. Marketing Analytics & Operations Manager

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 120000.0 - 130000.0 USD per year

🔍 Behavioral health

🔧 Requirements

Bachelor’s degree or equivalent experience in Marketing, Business, Data Science, or related field.
5+ years in marketing operations, analytics, or related role, preferably in B2B or SaaS.
Expertise in managing marketing automation platforms (HubSpot) and CRM systems (Salesforce).
Strong analytical skills with experience in data analysis and marketing performance reporting.
Proficiency in analytics tools (e.g., Google Analytics, Tableau, Power BI).
Experience with attribution modeling and lead scoring.
Excellent project management skills.

💡 Responsibilities

Design and manage marketing dashboards to monitor KPIs.
Provide actionable insights from campaign performance analysis.
Optimize marketing technology stack and ensure data integration.
Lead development and implementation of marketing processes.
Oversee marketing budget allocation and expense tracking.
Manage lead scoring and data hygiene in collaboration with Sales.
Provide training on data literacy and marketing tools.

Project ManagementData AnalysisSalesforceGoogle AnalyticsTableauData visualizationCRMBudget management

Posted 4 months ago

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