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Implementation Specialist
Posted 4 days agoViewed
🏢 Company: Eleos Health👥 51-100💰 $40,000,000 Series B over 1 year agoMental HealthArtificial Intelligence (AI)Health Care
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🔥 Implementation Specialist, Core Curriculum, Eastern US
Posted 2 days ago
🧭 Full-Time
🔍 EdTech
🏢 Company: IXL Learning👥 1001-5000EducationEdTechE-Learning
- BA/BS degree
- 5+ years of educational professional development experience
- 2+ years of school or district leadership experience
- Experience teaching elementary math
- Experience leading a core curriculum adoption strongly preferred
- Exceptional presentation skills
- Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude
- Organized, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish
- Ability to work both independently and as part of a team
- Self-starter and quick learner with a passion for improving education through technology
- Provide implementation support to districts throughout the core curriculum pilot and adoption process
- Deliver engaging and impactful live and virtual professional development to teachers and administrators – up to 50% possible travel
- Help develop professional development and implementation resources for Takeoff by IXL Math
- Collaborate with school and district partners to create and implement a professional development plan that supports a successful implementation
- Use data to drive decision-making and increase customer engagement and usage of IXL
Posted 2 days ago
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🔥 Technical Implementation Specialist (Contract, Remote)
Posted 2 days ago
📍 Worldwide
🧭 Contract
💸 40.0 - 60.0 USD per hour
🔍 EdTech
🏢 Company: ClassDojo👥 101-250💰 11 months agoEducationEdTechE-LearningKnowledge ManagementSoftware
- At least 1 year of experience working in K-12 SIS integrations (API, Plug-ins, SFTP, etc.)
- Proven experience in data cleaning and quality checking
- Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
- Strong written and verbal communication skills
- Experience working on cross functional projects with multiple internal stakeholders
- High empathy and emotional intelligence working with busy district IT team members and leaders.
- Experience in edtech or working on products for kids or educators
- Ability to learn new technology and products quickly
- Familiarity with using organization tools such as: Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion
- Work with district IT teams from start to finish to ensure that from initial set-up to rollout, teachers and school leaders can seamlessly set up their school in ClassDojo
- Review data from districts and ensure it matches the needs and formatting of end customers.
- Work with district IT stakeholders to investigate and correct any issues in the data received
- Deeply understand the relationship between technical implementation and product and user implications
- Collaborate closely with the district account team, district IT, engineering, and product management, proactively sharing project status, elevating risks, and proposing solutions
- Maintain excellent documentation and update project status for internal team members across multiple implementation projects and timelines.
- Work with the broader success and implementation team to proactively build and iterate on efficient systems and processes.
- Help build, maintain, and execute a strong quality assurance processes
SQLAPI testingREST APICommunication SkillsDocumentationJSONCross-functional collaborationData management
Posted 2 days ago
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🔥 Technical Implementation Specialist (Contract, Remote)
Posted 2 days ago
🧭 Contract
💸 40.0 - 60.0 USD per hour
🔍 EdTech
- At least 1 year of experience working in K-12 SIS integrations (API, Plug-ins, SFTP, etc.)
- Proven experience in data cleaning and quality checking
- Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
- Strong written and verbal communication skills
- Experience working on cross functional projects with multiple internal stakeholders
- High empathy and emotional intelligence working with busy district IT team members and leaders.
- Experience in edtech or working on products for kids or educators
- Ability to learn new technology and products quickly
- Familiarity with using organization tools such as: Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion
- Work with district IT teams from start to finish to ensure that from initial set-up to rollout, teachers and school leaders can seamlessly set up their school in ClassDojo
- Review data from districts and ensure it matches the needs and formatting of end customers.
- Work with district IT stakeholders to investigate and correct any issues in the data received
- Deeply understand the relationship between technical implementation and product and user implications
- Collaborate closely with the district account team, district IT, engineering, and product management, proactively sharing project status, elevating risks, and proposing solutions
- Maintain excellent documentation and update project status for internal team members across multiple implementation projects and timelines.
- Work with the broader success and implementation team to proactively build and iterate on efficient systems and processes.
- Help build, maintain, and execute a strong quality assurance processes
Posted 2 days ago
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🧭 Contract
🔍 Digital Marketing
🏢 Company: OneLocal
- 2+ years of experience as an Implementation or Onboarding Specialist in a customer-facing role.
- Strong verbal and written communication skills.
- Ability to manage multiple projects in a fast-paced environment with shifting priorities.
- Experience in customer success, project management, or client onboarding.
- Ability to assess customer needs and align them with our product offerings.
- Strong relationship-building skills, fostering long-term client partnerships.
- Demonstrated professionalism, integrity, and problem-solving skills.
- Highly organized with strong follow-up abilities.
- Understanding of digital marketing principles, including SEO, social media, and online advertising.
- Ensure seamless onboarding for new clients, providing guidance from contract signing to platform adoption.
- Gather client requirements to support website development and digital marketing setup.
- Assist clients in accessing their social media platforms and setting up necessary credentials.
- Independently manage multiple client activation projects, ensuring smooth execution.
- Proactively identify and address potential roadblocks to optimize the client experience.
- Educate clients on our full suite of marketing tools to maximize their platform usage.
- Maintain ongoing client communication, reporting updates to internal and external stakeholders.
- Mitigate project risks to ensure timely, on-budget execution.
- Prepare training materials and project documentation to support client success.
- Contribute to best practices, methodologies, and process improvements.
- Troubleshoot and resolve client issues, collaborating with internal teams and occasionally providing after-hours support when necessary.
- Encourage clients to think strategically about their marketing goals, handling objections that may hinder project completion.
Posted 2 days ago
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🔥 Implementation Specialist - Menu
Posted 6 days ago
📍 United States
🔍 Restaurant
- Awareness of implementation and deployment fundamentals
- Eagerness to become well versed in Olo’s suite of products and services, starting with our core menu offering
- Advocate for customer needs
- Navigate project plans
- Solve issues as they arise to ensure that projects run smoothly from start to finish
Project ManagementSQLProject CoordinationCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesRESTful APIsJSONSaaS
Posted 6 days ago
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🔥 Junior Service Implementation Specialist
Posted 6 days ago
📍 Brazil
🔍 Cloud Communication
🏢 Company: Sinch👥 1001-5000💰 $48,845,918 Post-IPO Debt 6 months agoMessagingSaaSTelecommunicationsMobileSoftware
- Knowledge of computer software
- Customer service knowledge/experience
- Research skills
- Intermediate English
- Onboarding customer agents into rich messaging channels
- Maintain orders, deployment, and ongoing use of messaging services for Sinch customers
- Follow internal processes related to customer orders and provisioning of inbound numbers or registered senders
- Communicate with internal and external stakeholders to detail service requirements, changes, and modification
- Communicate with customers about related activities – when necessary
- Maintain up-to-date documentation on attributes provisioned with Sinch partners globally
- Review current processes and seek quality and efficiency gains whenever possible
Posted 6 days ago
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🔥 Implementation Specialist - Menu
Posted 6 days ago
📍 United States
💸 54500.0 - 74100.0 USD per year
🔍 Restaurant technology
- 2+ years experience managing customer relationships or relevant project or account management work.
- Experience creating an excellent customer experience and demonstrated ability advocating for customers.
- Strong project management skills, including capability to manage towards critical deadlines by leveraging internal stakeholders.
- Demonstrated ability to train customers on best practices to support strong program performance.
- Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions.
- Semi-independently leads the execution of a portfolio of standard implementation menu work to ensure successful outcomes.
- Regularly reviews implementation progress to ensure all menu building deliverables are on track for timely completion.
- Adheres to standard project plans and checklists based on contract scope and schedules.
- Actively participates in resolving key implementation issues presented by customers.
- At times, provides recommendations on initiatives to improve implementation velocity in collaboration with leadership and peers.
- Leads customers through the implementation process in all phases including system setup, configuration, and training for the core menu product.
- Understands customer’s goals through active communication and listening
- Works within the context of internal workflows to efficiently implement menu solutions.
- Provides regular updates on implementation projects progress and status.
- May be required to conduct work associated with Professional or Managed Services agreements.
Project ManagementSalesforceProject CoordinationJiraCommunication SkillsProblem SolvingCustomer serviceRESTful APIsAccount ManagementTrainingClient relationship managementCustomer SuccessSaaS
Posted 6 days ago
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🔥 Implementation Specialist
Posted 14 days ago
🧭 Full-Time
💸 60000.0 - 100000.0 USD per year
🔍 Fintech
🏢 Company: Rain
- Bachelor's degree in Business, Analytics, Economics, or a related field.
- 1-2 years of experience in a product analyst or similar role, preferably at a B2B company.
- Strong analytical and problem-solving skills, with the ability to work with complex data sets.
- Experience with product analytics tools.
- Excellent communication skills and ability to work cross-functionally with diverse teams.
- Ability to work independently and take ownership of tasks while collaborating with team members.
- Managed client relationships from the moment a deal is signed until the client goes live.
- Become an expert on our developer documentation and Rain products and services.
- Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
- Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
- Support the design and implementation of onboarding workflows for new business customers.
- Facilitate the integration of company accounts into the platform, ensuring a smooth transition and troubleshooting any issues.
- Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
- Work with product managers to define business requirements for onboarding and create user stories.
- Use analytics tools to track and measure the success of onboarding processes and report key findings to stakeholders.
Posted 14 days ago
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🔥 Senior Deployment & Implementation Specialist - (Remote - Europe - US)
Posted 18 days ago
📍 United States, France
🔍 Media Asset Management
🏢 Company: Jobgether👥 11-50💰 $1,493,585 Seed about 2 years agoInternet
- 5+ years of experience in media asset management, digital media workflows, or a related field.
- Strong knowledge of video and audio formats, codecs, and post-production workflows.
- Experience with media asset management platforms, such as Iconik or similar systems.
- Excellent presentation and communication skills, with the ability to explain technical concepts to non-technical users.
- Ability to manage multiple implementation projects simultaneously and meet deadlines.
- Experience creating training materials and conducting user training sessions.
- Problem-solving mindset with a proactive approach to troubleshooting and workflow optimization.
- Gather and analyze customer requirements to define goals, timelines, and success metrics for platform deployment.
- Lead training and consultation sessions, identifying key areas of focus for platform optimization.
- Develop and maintain training materials, including user guides, video tutorials, and FAQs.
- Provide ongoing support to users, troubleshooting issues and ensuring smooth adoption of the platform.
- Work with engineers and support teams to diagnose and resolve technical issues, including API-related challenges.
- Identify workflow inefficiencies and recommend solutions to optimize media management processes.
- Document deployment strategies, customer progress, and feedback to drive continuous improvements.
API testingProblem SolvingRESTful APIsTrainingTroubleshootingData modeling
Posted 18 days ago
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🔥 NetSuite Implementation Specialist
Posted 19 days ago
📍 Mexico
🧭 Contract
🔍 Software Development
🏢 Company: Tech Holding👥 101-250ConsultingFinanceInformation Technology
- 3+ years of experience working with NetSuite, including SuiteScript development and system administration.
- Expertise in NetSuite SuiteScript, SuiteFlow, SuiteTalk, and SuiteCloud Development Framework (SDF).
- Experience with NetSuite reporting tools and data visualization tools like Tableau.
- Proficiency in SQL for complex data analysis and transformations.
- Familiarity with ERP system integrations and financial data analysis.
- Design, develop, and deploy customizations, scripts, and workflows within NetSuite using SuiteScript, SuiteFlow, and SuiteBuilder.
- Manage NetSuite integrations with third-party systems and APIs to ensure seamless data flow and operational efficiency.
- Oversee NetSuite system administration, including roles, permissions, security, and data integrity.
- Develop reports and dashboards using NetSuite’s reporting tools (Financial Report Builder, SuiteAnalytics, Saved Searches) to support business decision-making.
- Collaborate with stakeholders across finance, operations, and analytics teams to translate business requirements into NetSuite enhancements.
- Provide ongoing NetSuite support and training to ensure adoption and optimal system usage.
- Design, develop, and optimize data pipelines and workflows to support data movement between NetSuite and other systems.
- Create dashboards and visualizations to communicate data insights effectively.
- Ensure data integrity, security, and compliance across systems and platforms.
PythonSQLETLSnowflakeTableauSpark
Posted 19 days ago
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