Technical Implementation Specialist (Contract, Remote)

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Requirements:

• At least 1 year of experience working in K-12 SIS integrations (API, Plug-ins, SFTP, etc.)
• Proven experience in data cleaning and quality checking
• Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
• Strong written and verbal communication skills
• Experience working on cross functional projects with multiple internal stakeholders
• High empathy and emotional intelligence working with busy district IT team members and leaders.
• Experience in edtech or working on products for kids or educators
• Ability to learn new technology and products quickly
• Familiarity with using organization tools such as: Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion

Responsibilities:

• Work with district IT teams from start to finish to ensure that from initial set-up to rollout, teachers and school leaders can seamlessly set up their school in ClassDojo
• Review data from districts and ensure it matches the needs and formatting of end customers.
• Work with district IT stakeholders to investigate and correct any issues in the data received
• Deeply understand the relationship between technical implementation and product and user implications
• Collaborate closely with the district account team, district IT, engineering, and product management, proactively sharing project status, elevating risks, and proposing solutions
• Maintain excellent documentation and update project status for internal team members across multiple implementation projects and timelines.
• Work with the broader success and implementation team to proactively build and iterate on efficient systems and processes.
• Help build, maintain, and execute a strong quality assurance processes