Sinch

๐Ÿ‘ฅ 1001-5000๐Ÿ’ฐ $48,845,918 Post-IPO Debt 4 months agoMessagingSaaSTelecommunicationsMobileSoftware๐Ÿ“ˆ Public Company
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Sinch is a leading communications platform that connects businesses and individuals through innovative engagement tools. With a rich history in cloud communications, Sinch now facilitates 25 billion API calls annually for enterprises and startups, enhancing customer interactions worldwide.

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๐Ÿข DigitalOcean
๐Ÿ‘ฅ 1001-5000๐Ÿ’ฐ $34,913,641 Post-IPO Equity over 3 years ago๐Ÿซ‚ Last layoff almost 2 years agoVirtualizationDevOpsWeb HostingCloud ComputingSaaS
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Jobs at this company:

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๐Ÿ“ Philippines

๐Ÿงญ Full-Time

๐Ÿ” Cloud communications

  • Proven track record of delivering high-quality software.
  • Hands-on experience in NodeJS/Typescript programming.
  • Experience in software architecture, frontend and backend development, database systems, and test automation.
  • Commercial experience with Microservices, AWS Serverless, REST APIs, Docker.
  • Passion for clean code and best engineering practices.
  • Excellent verbal and written English communication skills.
  • Strong analytical skills and ability to solve complex issues.
  • Ability to work independently with minimal guidance.
  • Bachelorโ€™s Degree in Information Technology, Computer Science or related field.
  • Experience with Serverless Framework and AWS technologies.
  • Experience with CI/CD pipelines and DevOps tools.

  • Ship secure, reliable, well-tested, and maintainable code focusing on customer interests.
  • Proactively suggest improvements in technical approach and programming.
  • Learn quickly and implement solutions effectively.
  • Adapt to product usage by customers and resolve production issues.
  • Collaborate on code reviews, documentation, and complex bug fixes.
  • Participate in end-to-end work delivery from design to production support.
  • Use cross-functional skills to solve problems within the agile team.

AWSDockerNode.jsDynamoDBRabbitmqTypeScriptREST APIServerlessCI/CDTerraformMicroservices

Posted 8 days ago
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๐Ÿ“ United States

๐Ÿ’ธ 132385.0 - 165481.0 USD per year

๐Ÿ” Telecommunications, B2B SaaS, voice technology

  • Bachelorโ€™s degree in Marketing or Communications; MBA is a plus.
  • 7+ years of experience in product marketing, preferably in B2B SaaS, telecommunications, or voice technology.
  • Experience in telecommunications with understanding of cloud-based communications.
  • Strong understanding of voice communication technologies and use cases.
  • Demonstrated initiative and ability to work independently.
  • Proven adaptability to new roles, processes, and tools.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects effectively in fast-paced environments.
  • Proficiency in Microsoft suite, Team, Salesforce, and content management systems.

  • Conduct market research to identify trends, customer needs, and competitive landscape.
  • Define target audience segments and tailor strategies accordingly.
  • Develop and execute go-to-market strategies for voice products.
  • Collaborate with product management, sales, and marketing teams.
  • Create clear value propositions and develop sales enablement materials.
  • Produce high-quality content to promote voice solutions.
  • Act as a spokesperson for go-to-market messaging.
  • Collaborate with account teams to showcase customer success stories.
  • Track and report on the performance of marketing initiatives.

Cloud ComputingMarket Research

Posted 8 days ago
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๐Ÿ“ United States

๐Ÿ’ธ 50000.0 - 60000.0 USD per year

๐Ÿ” Emergency Services

  • 2+ years of customer service experience.
  • Strong organizational skills and attention to detail.
  • Ability to communicate technical and business information effectively.
  • Excellent verbal and written communication skills.
  • Ability to remain calm under pressure.
  • Bachelor's degree or equivalent work experience.
  • Proficiency with Microsoft Office Suite.
  • Preferred: 2+ yearsโ€™ experience with Public Safety Answering Points.
  • Preferred: Working knowledge of 9-1-1 and Next Generation 9-1-1 systems.
  • Preferred: Familiarity with PSAP call-taking systems and operations.

  • Act as primary point of contact for public safety interactions.
  • Perform ongoing PSAP data collection with yearly data refresh.
  • Maintain accurate PSAP information and data collection records.
  • Assist with PSAP 10-digit emergency number collection and verification.
  • Participate in PSAP data reconciliations, identifying and correcting errors.
  • Assist with workload where needed and perform other duties as assigned.

Microsoft Office SuiteData entry

Posted 17 days ago
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๐Ÿ”ฅ 911 Technical Analyst
Posted about 1 month ago

๐Ÿ“ United States

๐Ÿ’ธ 75000.0 - 95000.0 USD per year

๐Ÿ” Emergency Services/Technology

  • 3+ yearsโ€™ experience in 9-1-1 VoIP, Wireless, and/or call routing solutions and services strongly preferred.
  • Diligent attention to detail and strong organizational skills.
  • Ability to quickly move between topics/situations in a fast-paced environment.
  • Skilled in communicating issues, impacts, and corrective actions to internal and external representatives.
  • Ability to digest and communicate both technical and business information in verbal and written form.
  • Bachelor's Degree or equivalent work experience.
  • Technical understanding of VoIP and Wireless 9-1-1 solutions and operations preferred.

  • Provide technical expertise on the operation of Sinchโ€™s internal 9-1-1 systems including validation and provisioning processes.
  • Manage all data for a 9-1-1 system, including PSAPs, pANIs, shapefiles, and MSAG.
  • Troubleshoot 9-1-1 call routing and data delivery issues.
  • Work with internal teams and external parties to identify root cause and resolution.
  • Review utilization reports to identify issues and investigate errors using online systems and log files.
  • Document processes and identify areas of improvement.
  • This position will have rotational on-call support responsibility in case of critical 9-1-1 incidents.

Agile

Posted about 1 month ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 139859.0 - 174824.0 USD per year

๐Ÿ” Telecommunications

  • Degree in Bachelor's, preferably Accounting.
  • 10+ years of industry accounting experience, telecommunications preferable.
  • 3-5 years of public accounting experience.
  • 5+ years experience managing a team of at least 4.
  • 3+ years as an assistant controller or controller preferred.
  • Experience working in an accounting department of a global company.
  • Proven ability to work in a fast-paced environment with strong multi-tasking skills.
  • Strong communication skills, adaptable to audience.
  • Experience in accelerating the monthly close process.
  • Experience with ERP implementations.
  • Extensive work experience in accounting and financial statements.
  • Leadership experience in a global complex company.

  • Manage 5 direct reports and develop a positive and inclusive team culture.
  • Be accountable for delivering financial statements for the legal entities within the North America region, ensuring all deadlines are met.
  • Lead the monthly accounting activities, ensuring all revenues, expenses, and balance sheet items are recorded in a timely and accurate manner, and in accordance with IFRS.
  • Own and assist projects within the accounting scope related to finance ERP transformation.
  • Prepare monthly financial statements, management reporting package and other ad hoc reporting requirements.
  • Collaborate with colleagues to secure information and resolve issues.
  • Drive the implementation of new policies and procedures.

LeadershipProject ManagementFinancial ManagementAccountingComplianceProcess improvementFinancial analysisData management

Posted about 1 month ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 70800.0 - 115000.0 USD per year

๐Ÿ” Technology (SaaS preferred)

  • Over 3 years of experience in selling technology, with a preference for SaaS solutions.
  • Experience in leading existing accounts as an Account Executive (AE), Account Manager (AM), or Customer Success Manager (CSM) with an expansion quota.
  • Consistent track record of exceeding sales quotas.
  • Experience handling a high-velocity sales process effectively.
  • Proven history of career advancement in a sales environment.
  • Preferred experience in selling to developers.
  • Highly technical relative to the average salesperson.
  • Ability to navigate complex organizational structures.
  • Proficiency in Excel or Google Sheets.
  • Strong polished communication skills.
  • Salesforce or other CRM experience.
  • High energy and results-oriented mindset.
  • Willingness and ability to learn new concepts quickly.
  • Experience working collaboratively in a fast-paced environment.

  • Maintaining relationships with accounts that generate monthly recurring revenue (MRR) of 1k-50k.
  • Conducting monthly and quarterly account reviews to assess performance and identify new opportunities.
  • Prospecting within existing accounts to proactively find new sales opportunities.
  • Cross-selling and up-selling Sinch's product portfolio to increase account value.
  • Managing a high-velocity sales funnel to drive transactions efficiently.
  • Leading the overall customer lifecycle journey to ensure satisfaction and retention.
  • Forecasting account growth on a monthly basis to track objectives.

Data AnalysisSalesforceGoCommunication SkillsCollaborationMicrosoft ExcelProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted about 2 months ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 80000 - 100000 USD per year

๐Ÿ” Communication Platforms as a Service (CPaaS)

  • 4-5 years of experience in a financial analyst role.
  • Academic qualifications in Finance, Business Administration, Accounting, or a related field.
  • Proficiency in Excel and strong skills in PowerPoint.
  • Excellent communication, analytical, and financial skills with a data-driven focus.
  • Experience with Looker, Netsuite, Aaro, Anaplan or other planning tools is a plus.
  • Proven ability to visualize data effectively.
  • Strong customer focus and collaboration abilities.
  • Pragmatic, solution-oriented mindset with a proactive approach.
  • Ability to work autonomously in a fast-paced environment.

  • Act as the lead financial analyst for the Email business segment, focusing on Mailgun and Mailjet, including financial discussions with stakeholders.
  • Own and enhance revenue models with essential assumptions and metrics.
  • Utilize market information and SaaS metrics to improve forecasting accuracy.
  • Engage in monthly financial closing, forecasting, and budgeting processes.
  • Enhance business case models for financial governance and customer profitability tracking.
  • Provide informed analyses for effective decision-making and resource utilization.
  • Collaborate on special projects while managing multiple priorities.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelFinancial analysisPowerPoint

Posted 3 months ago
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๐Ÿ“ Philippines

๐Ÿ” Cloud communications

  • Proven hands-on experience in NodeJS/Typescript programming.
  • Expertise in software design and architecture for scalable services.
  • Proficiency in full stack development, DevOps, and test automation (BDD & TDD).
  • Hands-on experience with NodeJS & Typescript.
  • Experience in designing and implementing microservices.
  • Strong knowledge in implementing REST APIs and integrating third-party services.
  • Experience with container technologies such as Docker and ECS.
  • Database experience including NoSQL and RDBMS systems.
  • Experience with AWS serverless cloud computing technology.
  • Familiarity with frontend frameworks like VueJS or similar.
  • Strong fundamental software development skills in web-based applications.
  • Passion for clean code and best engineering practices.
  • Excellent verbal and written communication skills in English.
  • Strong analytical skills for solving complex issues.
  • Ability to work independently with minimal guidance.
  • Proficient in effective communication and teamwork within diverse teams.

  • Provide technical leadership and ensure the team delivers secure, reliable, and maintainable code.
  • Mentor colleagues through constructive feedback during code reviews and best practices.
  • Drive team direction and priorities to better support stakeholders.
  • Be recognized as an expert in the technical areas managed by the team.
  • Model collaboration, accountability, and technical excellence.
  • Guide the end-to-end delivery process, from design to deployment.
  • Independently solve complex technical issues and champion quality.

AWSDockerLeadershipSoftware DevelopmentCloud ComputingFull Stack DevelopmentTypeScriptRDBMSREST APIServerlessNosqlCommunication SkillsAnalytical SkillsCollaborationDevOpsMicroservicesNodeJS

Posted 4 months ago
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๐Ÿ“ France, EU/EEA

  • Background in infrastructure, operations, or software engineering.
  • Experience with cloud providers such as GCP.
  • Proficiency in configuration management tools such as Terraform and Ansible.
  • Hands-on proficiency with modern monitoring tools like Prometheus and Grafana.
  • Experience with distributed data stores such as Cassandra, PostgreSQL, and ElasticSearch.
  • Experience with Python and Bash is beneficial.
  • Strong technical skills across various infrastructure technologies.
  • Proven ability to break down complex tasks into manageable ones.
  • Strong communication skills and a history of building solid relationships with peers and leadership.
  • Experience operating and maintaining production systems in a Linux and public cloud environment.
  • Demonstrated ability to mentor and guide team members.

  • Be a part of the team that builds and operates the infrastructure at the heart of every Sinch Mailjet service.
  • Youโ€™ll be instrumental for the day-to-day management of our global infrastructure.
  • This includes monitoring and tracking key performance indicators (KPIs), collaborating with engineers to ensure our products and services are appropriately resourced, automating processes, and planning for future growth and scalability.
  • Partner with product engineering teams to identify systems requirements.
  • Build and support our cloud-based microservices infrastructure.
  • Automate routine processes and remediation tasks.
  • Develop, monitor and track Service Level Objectives (SLOs) for the systems under management.
  • Proactively troubleshoot, resolve, and plan for issues that typically come from support staff, other engineering teams, and our automated monitoring system.
  • Ensure our datastores are healthy and operate at optimal performance levels.
  • Contribute to the growth and culture of our engineering team.

LeadershipPostgreSQLPythonBashElasticSearchGCPCassandraGrafanaPrometheusCommunication Skills

Posted 4 months ago
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