Rain

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🔥 Pitch your own role!

Posted 13 days ago

🧭 Full-Time

🔍 Fintech

🔧 Requirements

Excitement about Rain's mission
Ability to contribute to team vision
Passion to build Web3 applications

💡 Responsibilities

Pitch your own role!
Deliver massive impact
Contribute to team vision

Posted 13 days ago

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🔥 Head of Compliance

Posted 13 days ago

🧭 Full-Time

🔍 Fintech

🔧 Requirements

Minimum of 7 years of experience in compliance within the fintech sector, with specific expertise in card programs and digital assets.
Strong understanding of state and international financial regulations, including those governing AML, KYC, and consumer protection laws.
Proven ability to lead compliance initiatives and influence stakeholders at all levels of the organization.
Strong analytical skills to assess complex regulatory requirements and develop effective compliance strategies.

💡 Responsibilities

Design, implement, and maintain a comprehensive compliance program that aligns with regulatory requirements and industry standards.
Serve as the primary point of contact with regulatory bodies, ensuring effective communication and reporting on compliance matters.
Conduct regular assessments to identify compliance risks associated with card programs and digital asset offerings.
Oversee the licensing process for state and international operations, ensuring adherence to all applicable regulations.
Create and update compliance policies related to Anti-Money Laundering (AML), Know Your Customer (KYC), data protection, and other relevant regulations.
Develop training programs to enhance compliance awareness among employees and promote a culture of compliance throughout the organization.
Establish monitoring systems to track compliance performance and prepare reports for senior management and the board.
Develops, initiates, maintains, and revises policies and procedures to comply with regulatory requirements and communicate requirements to the associated personnel.
Manages the day-to-day operation of the Compliance Management Program.
Responsible for the creation, oversight, and enhancement of the Compliance Management Program.
Ensures proper reporting of all aspects of the Compliance Management Program, including to the various business heads, compliance committee, audit committee, and the Board.
Identifies potential areas of compliance vulnerability and risk; develops and implements correction actions plans for resolution as needed.
Monitors and provides recommendations to various business units regarding the implementation of new rules and regulations.
Ensures proper reporting of any violations or potential violations as appropriate and/or required.
Develops, oversees, and tracks compliance training for all employees.

Posted 13 days ago

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🔥 DevOps Engineer

Posted 13 days ago

📍 United States

🧭 Fulltime

🔍 Fintech

🔧 Requirements

Strong experience with Infrastructure as Code, particularly Terraform, for managing cloud resources at scale
Proven track record designing and implementing CI/CD pipelines and automation workflows
Experience managing production environments in cloud providers
Experience with monitoring, logging, and observability tools

💡 Responsibilities

Be a critical part of the technical infrastructure roadmap
Manage our cloud environments across GCP and AWS
Scale our infrastructure to millions of end users globally
Help drive the architectural decisions of a rapidly evolving product
Lead the creation and maintenance of our CI/CD pipelines to enable rapid, reliable deployments
Collaborate with the engineering team to improve infrastructure performance
Build infrastructure to interact with millions of smart contracts across dozens of blockchains
Automate security controls and compliance processes to protect sensitive financial data

AWSBlockchainGCPCI/CDTerraform

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🔥 Customer Experience Manager

Posted 13 days ago

📍 Latin America

🧭 Full-Time

🔍 FinTech

🔧 Requirements

Minimum 3 years owning customer support or client experience processes
Excellent verbal and written communication skills, Spanish and/or Portuguese proficiency is a plus
Experience developing knowledge bases for internal and external stakeholders
A desire to be part of a high performance team
Experience collaborating closely with teams outside of support to help scale
Strong metrics driven and product mindset to help identify, triage, and execute potential product or operational improvements
Strong investigative and critical thinking skills
Desire for ownership and growth in role over time
Ability to work evenings and weekends as needed

💡 Responsibilities

Support with enterprise clients on integration and post-launch questions
Develop and execute a Client Experience Plan, improving and optimizing existing tools like Hubspot and Intercom and creating self-serve materials for our clients
Own support tickets across channels (email, and chat), while maintaining high-quality service
Collaborate closely with cross-functional teams, including implementations, product, and engineering, to advance operational scalability, elevate our product, and improve client velocity
Champion the end-to-end customer journey in the realm of support, guaranteeing an unparalleled experience for diverse business clients spanning consumers to enterprises
Manage internal and external product knowledge dissemination, enabling both customers and Rain team members to identify and resolve issues
Monitor and utilize operational insights to support a continuous improvement loop enhancing operational processes, improving tools, and delivering product improvements to drive conversion and velocity

Data AnalysisProduct ManagementSalesforceProduct OperationsCross-functional Team LeadershipOperations ManagementCommunication SkillsCustomer serviceRESTful APIsClient relationship managementStakeholder managementProcess improvementData analyticsCustomer support

Posted 13 days ago

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🔥 Business Development Associate - LATAM

Posted 13 days ago

📍 Latin America

🧭 Full-Time

💸 120000.0 - 170000.0 USD per year

🔍 Fintech, Web3

🔧 Requirements

5+ years of Business Development or related experience
Ability to work cross-functionally across teams and within the deal lifecycle
Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals.
Proven track record of complex problem solving and decision-making skills
Strong analytical skills and team player

💡 Responsibilities

Landing and growing strategic partnerships
The trusted expert advisor and thought leader to 3rd party partners about all things related to Rain
Collaborate with key internal and external stakeholders to design and deliver events, content, and offers
Create robust activation and growth programming
Delivering on a set of ambitious company-level business objectives
Ensuring clear and articulate communication in both written and oral form including sharing documentation, soliciting feedback and maintaining deal hygiene in sales tools

BlockchainBusiness DevelopmentSalesforceCross-functional Team LeadershipREST APIWeb3.jsCommunication SkillsAnalytical SkillsAccount ManagementRelationship managementSales experienceMarket ResearchCRM

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🔥 Backend Engineer

Posted 13 days ago

🧭 Full-Time

🔍 Fintech

🔧 Requirements

Experience with NodeJs and other backend technologies
A builder mentality, someone who experiments with side projects
Crypto maxi or crypto curious

💡 Responsibilities

Be a critical part of the technical and product roadmap
Contribute to our backend and integrate a variety of third party services
Scale our infrastructure to millions of end users globally
Rapidly ship new capabilities to our customers
Help drive the architectural decisions of a rapidly evolving product
Interact with smart contracts across multiple chains

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🔥 Accounting Analyst

Posted 13 days ago

📍 Latin America

🧭 Full-Time

🔍 Fintech

🔧 Requirements

Bachelor’s degree in Finance, Accounting, Economics, or a related field
Strong knowledge of accounting principles, GAAP, IFRS, and financial reporting standards
Proficiency in financial modeling, forecasting, and budgeting.
Advanced Excel skills and familiarity with ERP systems (SAP, Oracle, QuickBooks, NetSuite, etc.)
Background in cost accounting or financial risk management
Proven track record of complex problem solving and decision-making skills
Strong analytical skills and team player

💡 Responsibilities

Analyze financial statements, balance sheets, and profit-and-loss statements to identify trends and insights.
Support month-end and year-end close processes, ensuring accuracy in financial reporting
Collaborate with cross-functional teams to optimize financial processes and controls
Assist with ad hoc financial projects and data-driven decision-making initiatives
Synthesize complex financial analysis into easily digestible and actionable communications for our partners to support decision-making
Develop and maintain accounting policies and procedural documentation

AccountingBudgetingFinancial analysis

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🔥 Implementation Specialist

Posted 14 days ago

🧭 Full-Time

💸 60000.0 - 100000.0 USD per year

🔍 Fintech

🔧 Requirements

Bachelor's degree in Business, Analytics, Economics, or a related field.
1-2 years of experience in a product analyst or similar role, preferably at a B2B company.
Strong analytical and problem-solving skills, with the ability to work with complex data sets.
Experience with product analytics tools.
Excellent communication skills and ability to work cross-functionally with diverse teams.
Ability to work independently and take ownership of tasks while collaborating with team members.

💡 Responsibilities

Managed client relationships from the moment a deal is signed until the client goes live.
Become an expert on our developer documentation and Rain products and services.
Collaborate with internal teams to understand customer needs and tailor solutions to ensure successful onboarding.
Analyze product performance and track metrics to identify opportunities for improvement during the onboarding process.
Support the design and implementation of onboarding workflows for new business customers.
Facilitate the integration of company accounts into the platform, ensuring a smooth transition and troubleshooting any issues.
Provide data-driven insights to enhance the user experience and ensure companies are making the most out of Rain's products.
Work with product managers to define business requirements for onboarding and create user stories.
Use analytics tools to track and measure the success of onboarding processes and report key findings to stakeholders.

Posted 14 days ago

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