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Technical Implementation Specialist (Contract, Remote)

Posted 1 day agoViewed

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💎 Seniority level: Junior, 1 year

💸 Salary: 40.0 - 60.0 USD per hour

🔍 Industry: EdTech

🗣️ Languages: English

⏳ Experience: 1 year

Requirements:
  • At least 1 year of experience working in K-12 SIS integrations (API, Plug-ins, SFTP, etc.)
  • Proven experience in data cleaning and quality checking
  • Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
  • Strong written and verbal communication skills
  • Experience working on cross functional projects with multiple internal stakeholders
  • High empathy and emotional intelligence working with busy district IT team members and leaders.
  • Experience in edtech or working on products for kids or educators
  • Ability to learn new technology and products quickly
  • Familiarity with using organization tools such as: Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion
Responsibilities:
  • Work with district IT teams from start to finish to ensure that from initial set-up to rollout, teachers and school leaders can seamlessly set up their school in ClassDojo
  • Review data from districts and ensure it matches the needs and formatting of end customers.
  • Work with district IT stakeholders to investigate and correct any issues in the data received
  • Deeply understand the relationship between technical implementation and product and user implications
  • Collaborate closely with the district account team, district IT, engineering, and product management, proactively sharing project status, elevating risks, and proposing solutions
  • Maintain excellent documentation and update project status for internal team members across multiple implementation projects and timelines.
  • Work with the broader success and implementation team to proactively build and iterate on efficient systems and processes.
  • Help build, maintain, and execute a strong quality assurance processes
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📍 Worldwide

🧭 Contract

💸 40.0 - 60.0 USD per hour

🔍 EdTech

🏢 Company: ClassDojo👥 101-250💰 11 months agoEducationEdTechE-LearningKnowledge ManagementSoftware

  • At least 1 year of experience working in K-12 SIS integrations (API, Plug-ins, SFTP, etc.)
  • Proven experience in data cleaning and quality checking
  • Proven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracy
  • Strong written and verbal communication skills
  • Experience working on cross functional projects with multiple internal stakeholders
  • High empathy and emotional intelligence working with busy district IT team members and leaders.
  • Experience in edtech or working on products for kids or educators
  • Ability to learn new technology and products quickly
  • Familiarity with using organization tools such as: Asana, Smartsheet, Salesforce, Google Sheets/Excel, Notion
  • Work with district IT teams from start to finish to ensure that from initial set-up to rollout, teachers and school leaders can seamlessly set up their school in ClassDojo
  • Review data from districts and ensure it matches the needs and formatting of end customers.
  • Work with district IT stakeholders to investigate and correct any issues in the data received
  • Deeply understand the relationship between technical implementation and product and user implications
  • Collaborate closely with the district account team, district IT, engineering, and product management, proactively sharing project status, elevating risks, and proposing solutions
  • Maintain excellent documentation and update project status for internal team members across multiple implementation projects and timelines.
  • Work with the broader success and implementation team to proactively build and iterate on efficient systems and processes.
  • Help build, maintain, and execute a strong quality assurance processes

SQLAPI testingREST APICommunication SkillsDocumentationJSONCross-functional collaborationData management

Posted 1 day ago
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