Troubleshooting Job Salaries

Find salary information for remote positions requiring Troubleshooting skills. Make data-driven decisions about your career path.

Troubleshooting

Median high-range salary for jobs requiring Troubleshooting:

$108,337.5

This analysis is based on salary ranges collected from 220 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $75,800 - $108,337.5

25% of job descriptions advertised a maximum salary above $150,000.
5% of job descriptions advertised a maximum salary above $212,800.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include SQL, Project Management and RESTful APIs. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

SQL
26% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $90,000 - $120,000
- 25% of job descriptions advertised a maximum salary above $151,250.
- 5% of job descriptions advertised a maximum salary above $226,460.
Project Management
20% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $90,000 - $120,000
- 25% of job descriptions advertised a maximum salary above $157,312.5.
- 5% of job descriptions advertised a maximum salary above $232,900.
RESTful APIs
20% jobs mention RESTful APIs as a required skill. The Median Salary Range for these jobs is $80,893.84 - $109,537.5
- 25% of job descriptions advertised a maximum salary above $140,000.
- 5% of job descriptions advertised a maximum salary above $202,100.
Problem Solving
37% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $72,000 - $99,028
- 25% of job descriptions advertised a maximum salary above $140,000.
- 5% of job descriptions advertised a maximum salary above $212,000.
Communication Skills
53% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $66,704 - $95,500
- 25% of job descriptions advertised a maximum salary above $140,000.
- 5% of job descriptions advertised a maximum salary above $210,420.
Analytical Skills
29% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $65,000 - $90,000
- 25% of job descriptions advertised a maximum salary above $129,262.5.
- 5% of job descriptions advertised a maximum salary above $193,100.
Technical support
39% jobs mention Technical support as a required skill. The Median Salary Range for these jobs is $64,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $132,250.
- 5% of job descriptions advertised a maximum salary above $174,750.
Customer service
40% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $59,900 - $75,000
- 25% of job descriptions advertised a maximum salary above $110,200.
- 5% of job descriptions advertised a maximum salary above $170,300.
Customer support
29% jobs mention Customer support as a required skill. The Median Salary Range for these jobs is $60,000 - $75,000
- 25% of job descriptions advertised a maximum salary above $122,350.
- 5% of job descriptions advertised a maximum salary above $185,500.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Fintech, Cybersecurity and Software Development. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Fintech
1% jobs are in Fintech industry. The Median Salary Range for these jobs is $134,400 - $184,800
- 25% of job descriptions advertised a maximum salary above $222,450.
- 5% of job descriptions advertised a maximum salary above $235,000.
Cybersecurity
2% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $115,000 - $180,000
- 25% of job descriptions advertised a maximum salary above $226,250.
- 5% of job descriptions advertised a maximum salary above $260,000.
Software Development
16% jobs are in Software Development industry. The Median Salary Range for these jobs is $102,500 - $150,000
- 25% of job descriptions advertised a maximum salary above $178,000.
- 5% of job descriptions advertised a maximum salary above $267,500.
Manufacturing
1% jobs are in Manufacturing industry. The Median Salary Range for these jobs is $115,000 - $130,000
- 25% of job descriptions advertised a maximum salary above $145,000.
- 5% of job descriptions advertised a maximum salary above $150,000.
Biotechnology
1% jobs are in Biotechnology industry. The Median Salary Range for these jobs is $85,000 - $100,000
- 25% of job descriptions advertised a maximum salary above $110,000.
Healthcare
5% jobs are in Healthcare industry. The Median Salary Range for these jobs is $77,400 - $95,504
- 25% of job descriptions advertised a maximum salary above $150,000.
- 5% of job descriptions advertised a maximum salary above $170,000.
Software as a Service (SaaS)
5% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $73,000 - $84,437.6
- 25% of job descriptions advertised a maximum salary above $110,000.
- 5% of job descriptions advertised a maximum salary above $130,000.
Financial Services
1% jobs are in Financial Services industry. The Median Salary Range for these jobs is $60,000 - $80,000
- 25% of job descriptions advertised a maximum salary above $85,000.
Accounting
1% jobs are in Accounting industry. The Median Salary Range for these jobs is $64,820 - $77,320
- 25% of job descriptions advertised a maximum salary above $138,000.
E-Commerce
2% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $55,000 - $68,640
- 25% of job descriptions advertised a maximum salary above $108,750.
- 5% of job descriptions advertised a maximum salary above $135,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Customer Advisor, Sales & Onboarding (Contract)

Posted about 2 hours ago

📍 United States, Canada

🧭 Contract

💸 41740.0 - 55100.0 USD per year

🔍 Telecommunications

🔧 Requirements

Minimum of 2 years of related work experience in a call center, technical support, or sales support environment.
Post-secondary education or equivalent work experience.

💡 Responsibilities

Handling inbound calls and chats while making outbound calls to current and future customers to answer inquiries, book appointments, and provide general support.
Updating and maintaining accurate customer information in our systems.
Coordinating with various teams, including Field Installation, Technical Support, and Enterprise Sales, to ensure seamless order fulfillment.
Using multiple software tools (Slack, G-Suite, Amazon Connect etc.) to manage the order life cycle and deliver an exceptional customer experience.
De-escalating customer concerns and providing effective solutions to enhance customer satisfaction.

Salesforce Communication Skills Customer service RESTful APIs Troubleshooting Sales experience Computer skills Technical support CRM Customer support

Posted about 2 hours ago

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🔥 SaaS Tier 2 Support Specialist, Payment Product

Posted about 19 hours ago

📍 AL, AZ, CA, CO, CT, FL, GA, ID, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY

🧭 Full-Time

💸 52000.0 - 75000.0 USD per year

🔍 SaaS, Payment Product

🏢 Company: Storable Careers - One Posting

🔧 Requirements

2+ years of product support experience in technical, payments related support position
Bachelor’s degree in Business Applications, Computer Science, or a related field is desired or equivalent work experience.
Previous Merchant Service, Banking, or Financial experience required.
Experience with credit card processing is a must.
Computer/IT Certification a plus (or equivalent years of work experience)
Excellent interpersonal communication skills, both verbal and written, and ability to remain calm and professional in all circumstances
Excellent phone skills, which includes actively listening and developing effective questioning techniques to resolve issues
Excellent knowledge of customer service principles and practices with previous customer service experience
Proven ability to resolve escalated technical issues by quickly identifying problems, forming solutions, including customized solutions that are outside of the generally accepted use of a product function, and executing step-by-step troubleshooting procedures
Excellent understanding of the general aspects of the job, including thorough knowledge of relevant software computer applications and equipment
A positive, professional, solution-oriented, enthusiastic and team-oriented attitude
Demonstrated ability to handle interruptions well and move between tasks with ease while still meeting deadlines
Ability to follow department processes and procedures
Experience utilizing CRM systems

💡 Responsibilities

Provide guidance and support to clients over phone and email, ensuring to register and classify cases based on severity and priority
Utilize existing knowledge base, manuals or other reference materials to resolve cases
Proactively investigate and resolve cases while collaborating with team members
Contribute and update our knowledge base and communities
Accept and retain ownership of requests, provide regular updates to support and /or customers on the status of each request and manage aging of assigned requests
Handle interruptions well and move between tasks with ease while still meeting deadline
Collaborate with product or engineering to troubleshoot and triage issues for customers.
Analyze payments related issues from other team members to assist triaging and troubleshooting
Replicate and log reported bugs in bug tracking system
Escalate cases to Escalation or R&D Engineers when required
Serve as subject matter expert for payments ecosystem and lifecycle
Possess a deep understanding of the organization's software, staying current with system information, changes and updates, and escalate more complex inquiries
Update documentation regarding payments support to share knowledge of payments with the rest of the organization.
Leverage extensive knowledge of payments lifecycle to troubleshoot and triage unknown errors.
Assist in actively training existing and new support representatives around aspects of supporting payments.

SQL REST API Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Attention to detail Organizational skills Written communication Documentation Adaptability Teamwork Troubleshooting Active listening Client relationship management Data entry Computer skills Technical support CRM Financial analysis SaaS

Posted about 19 hours ago

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🔥 Live Moderation Specialist

Posted 1 day ago

📍 Mexico, Philippines

🧭 Contract

💸 8.0 - 10.0 USD per hour

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

A reliable computer, smart phone and internet connection.
Excellent American English reading and writing skills.
A functional computer and cell phone and high-speed internet connection
2-3 years of rich customer service experience and able to handle multiple customer issues simultaneously.
Time spent living in the US.
Courteous and detailed written communication skills.
Strong learning ability and initiative.
Excellent technical skills - phone app technical skills are vital in this role.
Native English speaking, writing and listening skills.
Experience working in e-commerce platforms.
Practical experience in documenting and reporting relevant information.
An interest in plants and/or crafts.

💡 Responsibilities

Answer live support/moderation bot requests in a timely manner
Watch new sellers' first live to support them in starting out on the app
Attend random livestreams of seller with ongoing issues, frequent problems, etc.
Randomly check into lives throughout your shift to show Palmstreet presence and support
Check product listings to ensure they meet Palmstreet standards
Assist with support DMs when needed
Perform other duties as assigned

Communication Skills Problem Solving Customer service Attention to detail Written communication Multitasking Adaptability Troubleshooting Active listening Data entry Computer skills Technical support Customer support English communication

Posted 1 day ago

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🔥 Customer Support Representative

Posted 1 day ago

📍 Mexico

🧭 Full-Time

💸 8.0 - 10.0 USD per hour

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

A reliable computer, smart phone and reliable high-speed internet connection.
Excellent American English reading and writing skills.
Time spent living in the United States.
2-3 years of customer service experience and able to handle multiple customer issues simultaneously.
Team player who works well with others
Courteous and detailed written communication skills.
Strong learning ability and initiative.
Excellent technical skills - phone app technical skills are vital in this role.
Native English speaking, writing and listening skills.
Experience working in e-commerce platforms.
Practical experience in summarizing and optimizing SOPs.
Time spent living in the US preferred.
An interest in plants and/or crafts.

💡 Responsibilities

Respond to user inquiries on our mobile app and desktop.
Thoughtfully and courteously respond to all questions and issues in a timely and efficient manner.
Track and record issues and data to inform the company of problems and requests for improvements.
Contribute to the SOPs to enhance overall team efficiency.
Collect, organize and summarize various customer cases to identify trends and potential system bugs.
Ensure customer issues are resolved promptly through high-quality service.
Continuously learn and adapt to new knowledge so you can provide the highest level of service.
Perform other duties as assigned.

Mobile testing REST API Customer service Attention to detail Time Management Written communication Excellent communication skills Adaptability Problem-solving skills Teamwork Troubleshooting Ability to learn JSON Data entry Computer skills Technical support Customer support English communication

Posted 1 day ago

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🔥 Account Success Manager

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 90000.0 - 135000.0 USD per year

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

2-3 years of experience as an account success manager.
2-3 years of professional experience working with external partners or clients.
Team player who works well with others.
Courteous and detailed written communication skills.
Flexibility and understanding of the fast-paced environment we work in.
Strong learning ability and self-starting attitude.
Determined problem solver with the ability to manage multiple tasks at hand.
Excellent technical skills - phone app technical skills are vital in this role.
Knowledge of the tech or startup space.
Experience working in account success roles for e-commerce platforms.
Management experience in a past role at another tech company is an added bonus

💡 Responsibilities

Work as the direct point-of-contact for sellers in the Palmstreet Foundation Program.
Thoughtfully and courteously respond to all questions and issues in a timely and efficient manner.
Call sellers on a weekly basis to learn about their business and collect feedback for the platform.
Work with the Seller Onboarding team to refine training materials presented to new sellers.
Continuously learn and adapt to new product knowledge to provide the highest level of service.
Perform other duties or projects as assigned.
Occasionally travel throughout the year to connect with team members and sellers at tradeshows or events.

REST API Excellent communication skills Account Management Troubleshooting Client relationship management Technical support Customer Success SaaS

Posted 1 day ago

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🔥 Stylia Beauty - Amazon FBA Operations Manager

Posted 1 day ago

📍 Romania, Serbia, South Africa, North Macedonia, Bosnia and Herzegovina

🧭 Full-Time

💸 3500.0 - 4000.0 USD per month

🔍 Beauty

🏢 Company: JobRack

🔧 Requirements

A minimum of 3 years' experience in effectively managing and expanding Amazon FBA account(s) through the Amazon Seller Central platform.
A proven track record in leading and mentoring a small-to-medium team dedicated to Amazon account management (aspects like product development, launch, inventory, marketing, graphic design, PPC and social media).
Advanced Excel skills and familiarity with project management platforms such as Asana, Slack, and Google Drive.
Experience with hiring and building teams.
Proficiency in using Seller Support, Brand Registry, and Amazon 3rd party tools (e.g., ScaleInsights, DataDive, Helium 10, H10, Datarova, JungleAce).
In-depth understanding of Amazon Marketplace policies, regulatory requirements, and best practices.
Expertise in devising and implementing Standard Operating Procedures (SOPs) and processes.
Strong analytical and critical thinking skills, demonstrating sound judgement in problem-solving and decision-making.

💡 Responsibilities

Lead our virtual assistant team, supporting daily operations across inventory, design, and PPC (bi-weekly meetings with PPC team, ensuring they hit KPIs and consistently optimize performance).
Develop and refine scalable processes and SOPs to ensure operational excellence, as well as building the team by hiring more.
Drive new product research, development, and launches, working closely with our sourcing team.
Work with our graphic design team to A/B test listing keywords and images, leveraging tools like Helium 10, DataDive, Scale Insights, DataRova, and Amazon reports (POE/SQP).
Collaborate with Amazon Support and Brand Registry to fix listing and account health issues.
Deliver performance reports with actionable insights to fuel continuous improvement.
Work closely with the inventory team to maintain optimal stock levels and enhance inventory processes.

Leadership Project Management Amazon FBA Data Analysis Graphic Design People Management Cross-functional Team Leadership Product Development Amazon Web Services Communication Skills Analytical Skills Problem Solving Mentoring Account Management Reporting Troubleshooting Client relationship management Risk Management Marketing Team management Strategic thinking Digital Marketing Process improvement Financial analysis Data analytics Budget management A/B testing

Posted 1 day ago

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🔥 Master Electrician (Traveling)

Posted 1 day ago

📍 United States

💸 90000.0 - 100000.0 USD per year

🏢 Company: Sparkfund👥 11-50💰 $1,000,000 Debt Financing over 4 years agoAccounting Energy Efficiency Financial Services Finance Energy FinTech

🔧 Requirements

Master Electrician License (Required).
Minimum of 5 years of experience as a Master Electrician.
Strong knowledge of electrical systems, codes, and standards.
Experience with commercial solar projects.
Ability to work independently and efficiently under tight deadlines.
Excellent problem-solving and communication skills.
Willingness and ability to travel up to 75%-100% of the time, including weekends, for extended periods.
Valid driver’s license and clean driving record.

💡 Responsibilities

Help develop QA/QC plans for each project and lead QA/QC inspections and reporting in the field.
Perform installation, maintenance, and repair of electrical systems in commercial, industrial, and residential settings.
Interpret blueprints, technical drawings, and specifications to ensure accurate execution of projects.
Troubleshoot and diagnose electrical issues, providing effective and timely solutions.
Ensure compliance with all local, state, and federal electrical codes and safety standards.
Collaborate with project managers, engineers, and other team members to ensure successful project completion.
Maintain and manage tools, equipment, and materials required for each project.
Provide mentorship and guidance to apprentice electricians as needed.
Travel extensively (up to 100% as required), including weekends, to various job sites in the specified states.

Project Management QA RESTful APIs Mentoring Troubleshooting JSON

Posted 1 day ago

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🔥 Manager, Engineering Operations

Posted 1 day ago

📍 United States, Canada

🧭 Full-Time

💸 137430.0 - 152700.0 USD per year

🔍 Software Development

🏢 Company: Tucows Inc.

🔧 Requirements

Proven experience as an Operations and/or Engineering Manager.
Familiarity with IT Service Management (ITSM) principles and best practices.
Demonstrated ability to manage escalations, prioritize issues, and coordinate cross-functional problem-solving efforts.
Excellent leadership, communication, and interpersonal skills.
Experience with monitoring tools, automation frameworks, and service reliability strategies.

💡 Responsibilities

Oversee and improve engineering support workflows, ensuring efficiency and effectiveness in handling technical escalations and platform reliability.
Lead and mentor a diverse engineering team, providing guidance and career development opportunities across all levels of experience.
Act as the first line of engineering support, collaborating closely with incident response teams and specialized engineering groups to resolve platform issues.
Drive root cause analysis and resolution by identifying recurring issues, leading problem management efforts, and coordinating long-term fixes.
Partner with engineering teams to implement bug fixes and improvements, ensuring platform stability and operational efficiency.
Develop and enhance internal tools to improve operational workflows, incident response, and knowledge management, leveraging AI and automation where applicable.
Monitor key operational metrics, identify trends, and implement process optimizations to enhance team performance and service delivery.

Leadership Project Management Software Development Cloud Computing Data Analysis People Management Software Architecture Cross-functional Team Leadership Operations Management Communication Skills Problem Solving DevOps Troubleshooting Team management

Posted 1 day ago

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🔥 Worklife Chat Support Associate - Employee Assistance Program (Wed-Sat 3:30PM-2:00AM EST)

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 35360.0 - 59180.0 USD per year

🔍 Health Solutions

🔧 Requirements

1-3 years' experience in customer service experience.
Basic computer knowledge.
Proficiency in all Microsoft Office products

💡 Responsibilities

Promptly responds incoming chats within the standard greeting approved timeframe.
Determines purpose of incoming chat by focusing on the members written messages and interacting with callers and provides resources through chat and email.
Assesses client’s needs; researches and structures communication by information members regarding pertinent EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Performs appropriate research in internal databases and online to identify potential providers and resources.
Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally. Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Agent will triage calls in a in a professional and timely manner if needed.
Communicates effectively with all internal stakeholders.
Makes outbound calls as appropriate to identify and assist with securing member resources and/or services.
Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.
Compliance with Policies and Regulatory Standards.
Protects the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.
Resolves complex issues without or with limited management intervention.
Outreach Providers to link services requested by members.

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication MS Office Troubleshooting Active listening Data entry Computer skills Technical support

Posted 1 day ago

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🔥 Complaint Investigator

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 67760.0 - 127050.0 USD per year

🔍 Medical Device/IVD

🔧 Requirements

Bachelor's degree in Biological Sciences or related field
3 years of related experience in medical device post-market product surveillance and complaint handling.
Strong analytical and problem-solving skills, with excellent written and verbal communication abilities.
Proficient in data analysis and workflow troubleshooting, including instrumentation, arrays, and biological materials.
Proven ability to manage and prioritize workload, meet deadlines, and work effectively in a dynamic environment.
Exceptional organizational skills and attention to detail.
Experience with SAP is preferred.
Proficiency in Microsoft Office Products (Word, Excel, PowerPoint) or equivalent software applications is preferred.
Familiarity with ISO 13485, 21 CFR 820, 21 CFR 803, and QSR quality management system requirements and IVD products.

💡 Responsibilities

Review service records to identify product issues related to medical device/IVD quality complaints.
Document comprehensive and accurate findings for each complaint investigation, including reportability assessment, root cause, conclusions, and corrective actions in compliance with regulatory requirements.
Communicate and escalate investigation results and facilitate the decision-making process for failure investigations.
Collaborate with cross-functional teams, including R&D, Quality, Manufacturing, Support and Service, Logistics, Regulatory Affairs, and Medical Affairs, to address product safety and quality issues.
Support quality system investigations, including nonconformances, corrective actions, and preventive actions.
Update and maintain complaint investigation procedures to ensure alignment with current standards and best practices.
Conduct and facilitate product and process training sessions to enhance team competency.
Participate in the analysis, tracking, and trending of complaints data for Global Quality and Regulatory Affairs meetings on a weekly and monthly basis and drive quality improvements.
Provide support for global and local audits and inspections, ensuring compliance with regulatory standards and organizational requirements.

Data Analysis SAP Project Coordination Cross-functional Team Leadership Communication Skills Analytical Skills Collaboration Microsoft Office Attention to detail Organizational skills Written communication Compliance Problem-solving skills Teamwork Verbal communication Troubleshooting Quality Assurance Risk Management

Posted 1 day ago

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Shown 10 out of 314

Troubleshooting Job Salaries

Median high-range salary for jobs requiring Troubleshooting:

Skills and Salary

SQL

Project Management

RESTful APIs

Problem Solving

Communication Skills

Analytical Skills

Technical support

Customer service

Customer support

Industries and Salary

Fintech

Cybersecurity

Software Development

Manufacturing

Biotechnology

Healthcare

Software as a Service (SaaS)

Financial Services

Accounting

E-Commerce

Jobs