Troubleshooting Job Salaries

Find salary information for remote positions requiring Troubleshooting skills. Make data-driven decisions about your career path.

Troubleshooting

Median high-range salary for jobs requiring Troubleshooting:

$110,000

This analysis is based on salary ranges collected from 186 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $80,000 - $110,000

25% of job descriptions advertised a maximum salary above $150,000.
5% of job descriptions advertised a maximum salary above $218,400.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Linux, SQL and Data Analysis. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Linux
20% jobs mention Linux as a required skill. The Median Salary Range for these jobs is $101,000 - $140,000
- 25% of job descriptions advertised a maximum salary above $175,000.
- 5% of job descriptions advertised a maximum salary above $283,640.
SQL
26% jobs mention SQL as a required skill. The Median Salary Range for these jobs is $90,000 - $127,500
- 25% of job descriptions advertised a maximum salary above $166,500.
- 5% of job descriptions advertised a maximum salary above $237,500.
Data Analysis
19% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $90,000 - $120,000
- 25% of job descriptions advertised a maximum salary above $159,150.
- 5% of job descriptions advertised a maximum salary above $245,500.
Problem Solving
36% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $80,000 - $105,000
- 25% of job descriptions advertised a maximum salary above $154,950.
- 5% of job descriptions advertised a maximum salary above $218,000.
Communication Skills
50% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $70,500 - $100,056
- 25% of job descriptions advertised a maximum salary above $155,400.
- 5% of job descriptions advertised a maximum salary above $214,340.
Analytical Skills
27% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $65,852 - $99,028
- 25% of job descriptions advertised a maximum salary above $150,000.
- 5% of job descriptions advertised a maximum salary above $210,000.
Technical support
36% jobs mention Technical support as a required skill. The Median Salary Range for these jobs is $62,400 - $90,875.2
- 25% of job descriptions advertised a maximum salary above $132,750.
- 5% of job descriptions advertised a maximum salary above $182,085.
Customer support
27% jobs mention Customer support as a required skill. The Median Salary Range for these jobs is $62,400 - $90,000
- 25% of job descriptions advertised a maximum salary above $133,028.25.
- 5% of job descriptions advertised a maximum salary above $203,500.
Customer service
39% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $62,400 - $76,000
- 25% of job descriptions advertised a maximum salary above $122,343.75.
- 5% of job descriptions advertised a maximum salary above $190,765.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Fintech, Cybersecurity and Software Development. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Fintech
2% jobs are in Fintech industry. The Median Salary Range for these jobs is $134,400 - $184,800
- 25% of job descriptions advertised a maximum salary above $222,450.
- 5% of job descriptions advertised a maximum salary above $235,000.
Cybersecurity
3% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $112,500 - $180,000
- 25% of job descriptions advertised a maximum salary above $215,000.
- 5% of job descriptions advertised a maximum salary above $260,000.
Software Development
18% jobs are in Software Development industry. The Median Salary Range for these jobs is $105,000 - $150,000
- 25% of job descriptions advertised a maximum salary above $188,400.
- 5% of job descriptions advertised a maximum salary above $271,250.
Healthcare
4% jobs are in Healthcare industry. The Median Salary Range for these jobs is $100,000 - $133,371
- 25% of job descriptions advertised a maximum salary above $154,950.
- 5% of job descriptions advertised a maximum salary above $170,000.
Software
2% jobs are in Software industry. The Median Salary Range for these jobs is $106,000 - $133,000
Biotechnology
1% jobs are in Biotechnology industry. The Median Salary Range for these jobs is $85,000 - $100,000
- 25% of job descriptions advertised a maximum salary above $110,000.
Software as a Service (SaaS)
5% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $73,000 - $84,437.6
- 25% of job descriptions advertised a maximum salary above $110,000.
- 5% of job descriptions advertised a maximum salary above $130,000.
Accounting
1% jobs are in Accounting industry. The Median Salary Range for these jobs is $64,820 - $77,320
- 25% of job descriptions advertised a maximum salary above $138,000.
Customer Support
1% jobs are in Customer Support industry. The Median Salary Range for these jobs is $53,252 - $67,252
- 25% of job descriptions advertised a maximum salary above $98,000.
E-Commerce
2% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $54,080 - $58,000
- 25% of job descriptions advertised a maximum salary above $65,980.
- 5% of job descriptions advertised a maximum salary above $68,640.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Field Service Technician - Pennsylvania (Company Car)

Posted about 1 hour ago

📍 United States

💸 68000.0 - 76000.0 USD per year

🔍 Water Treatment

🏢 Company: trojanjobs

🔧 Requirements

3 to 5 years of Field Service Experience.
Familiarity with electrical, electronic, hydraulic, and mechanical principles.
Ability to read and interpret drawings (mechanical, electrical, hydraulic).
Experience working with cross-functional teams such as Engineering, Sales and Operations to help resolve site specific difficulties.
Knowledge working with PLCs, Specifically Allen Bradley, WAGO and Siemens
Familiarity with water treatment processes is considered an asset

💡 Responsibilities

Perform electrical and mechanical testing, diagnose system failures, and assist customers with the maintenance of their UV systems.
Solve problems, evaluate systems and processes to identify root causes, and implement corrective actions as needed.
Serve as the first point of contact for all customer interactions, building and nurturing key customer relationships to understand their needs and requirements.

Problem Solving Customer service Troubleshooting

Posted about 1 hour ago

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🔥 Worklife Chat Support Associate - Employee Assistance Program (Wed-Sat 3:30PM-2:00AM EST)

Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 35360.0 - 59188.8 USD per year

🔍 Healthcare

🔧 Requirements

1-3 years' experience in customer service experience.
Basic computer knowledge.
Proficiency in all Microsoft Office products

💡 Responsibilities

Promptly responds incoming chats within the standard greeting approved timeframe.
Determines purpose of incoming chat by focusing on the members written messages and interacting with callers and provides resources through chat and email.
Assesses client’s needs; researches and structures communication by information members regarding pertinent EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Performs appropriate research in internal databases and online to identify potential providers and resources.
Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally. Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Agent will triage calls in a in a professional and timely manner if needed.
Communicates effectively with all internal stakeholders.
Makes outbound calls as appropriate to identify and assist with securing member resources and/or services.
Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.
Protects the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.
Resolves complex issues without or with limited management intervention.
Outreach Providers to link services requested by members.

REST API Communication Skills Customer service Microsoft Office Attention to detail Time Management Written communication Compliance Microsoft Office Suite Excellent communication skills Problem-solving skills Troubleshooting Active listening Data entry Computer skills

Posted about 4 hours ago

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🔥 Care Specialist II

Posted about 5 hours ago

📍 United States

🧭 Full-Time

💸 At least 38500.0 USD per year

🔍 Pharmacy

🔧 Requirements

2+ years experience working in a high volume pharmacy
An active pharmacy technician license in good standing with the Colorado or Texas, free of any disciplinary actions
Exceptional knowledge of commercial and government insurance and how to troubleshoot claims
Ability to learn and operate a new pharmacy management system and other relevant equipment
Ability to interpret, transcribe, and troubleshoot prescription information
Ability to perform common math calculations

💡 Responsibilities

Work with providers in navigating pharmacy insurance and inform coverage status for their patients.
Ensure documents are compliant to each program’s requirements, and work with insurance companies to obtain coverage eligibility.
Deliver excellent service with a focus on maintaining customer satisfaction
Engage with other teams to support patient needs and improve the overall experience
Handle patient and provider escalations, providing resolution and ensuring satisfaction
Provide feedback on common issues or workflow improvements from patient or provider interactions
Follow predefined workflows for fulfilling pharmacy needs, adhering to standard timeframes and processes
Demonstrate empathy in all interactions, focusing on resolving concerns
Share labor with non-specialized roles by supporting general pharmacy tasks during peak times or when coverage is needed, ensuring smooth operation across both specialized and non-specialized functions.

Communication Skills Customer service Troubleshooting

Posted about 5 hours ago

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🔥 Technical Implementation Program Manager [Finance]

Posted about 5 hours ago

📍 United States

🧭 Full-Time

💸 62400.0 - 78000.0 USD per year

🔍 SaaS

🔧 Requirements

3+ years of experience in technical implementation, solution engineering, or customer success management with a focus on SaaS or enterprise solutions.
Strong project management skills with experience in managing cross-functional teams and complex implementations.
Experience with data analytics and visualization tools (e.g, Looker, PowerBI, SQL, Snowflake)
Experience with APIs, integrations, and technical configurations for software solutions.
Ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
Excellent troubleshooting and problem-solving abilities.
Exceptional communication and interpersonal skills.
Ability to work independently and manage multiple projects simultaneously.

💡 Responsibilities

Lead and manage the implementation of the solution for new customers, ensuring a smooth transition from sales to deployment.
Develop and manage project plans, timelines, and milestones for customer implementations. Track progress and ensure timely delivery of projects.
Partner with Customer Success Managers (CSMs), Product, Engineering, and Support teams to ensure all customer requirements are met, with proactive communication and coordination.
Provide expert technical advice and best practices to customers to guide them through integration and adoption. Understand customer environments and tailor implementations accordingly.
Address and resolve technical issues during implementation phases, collaborating with engineering and support teams when necessary.
Provide training to customers on best practices, product features, and technical workflows. Create and maintain technical documentation to ensure the customer can easily manage and operate the solution.
Ensure successful handoff to the customer success team post-implementation, providing any additional support as needed for long-term customer satisfaction.
Gather feedback from customers on their implementation experience and work with internal teams to continuously improve processes, tools, and resources for future implementations.

Project Management SQL Data Analysis Snowflake Project Coordination Cross-functional Team Leadership Communication Skills Analytical Skills Collaboration CI/CD Agile methodologies RESTful APIs Troubleshooting Data visualization Stakeholder management Technical support Software Engineering Data analytics Customer support Customer Success SaaS

Posted about 5 hours ago

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🔥 Consultant - Enterprise Incident Management | Remote, USA

Posted about 14 hours ago

📍 United States

💸 90000.0 - 123500.0 USD per year

🏢 Company: Optiv_Careers

🔧 Requirements

Prior experience performing Incident Response, including experience in Containment and Isolation, Forensics, Root Cause Analysis, and/or Elimination and Remediation to enterprise-level organizations.
Proficiency with commercial and open-source security tools required (EnCase, FTK, XWays, Splunk, ELK, EZ Tools etc.)
Familiarity with many different network architectures, network services, system types, network devices, development platforms and software suites required (Linux, Windows, Cisco, Oracle, Active Directory, JBoss, .NET, etc.) required.
Familiarity with Endpoint Detection and Response (EDR) products, such as SentinelOne, Carbon Black, CrowdStrike, etc.
Demonstrated ability to create comprehensive incident reports required.
Demonstrated effective time management skills, ability to balance multiple projects simultaneously and the ability to take on large and complex projects with little or no supervision required.

💡 Responsibilities

Perform digital investigations including: Zero Day Exploitation, Business Email Compromise, Unauthorized Access, Sensitive Data Exposure, Insider Threat, Malware Analysis, and Threat Hunting.
Combine multiple separate findings to identify complex attacks and incidents
Manually collect relevant data sources during an incident.
Identify, describe and report threat vectors and forensic artifacts
Contribute to the development and continuous improvement of the EIM practice through various team and industry contributions.

SQL Cisco Cybersecurity Data Analysis Java Oracle .NET Communication Skills Analytical Skills Collaboration Problem Solving RESTful APIs Linux Time Management Reporting Troubleshooting Active listening JSON Scripting

Posted about 14 hours ago

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🔥 Inpatient Manager, Implementation Success

Posted about 15 hours ago

📍 United States

🧭 Full-Time

💸 100000.0 - 170000.0 USD per year

🔍 Healthcare

🏢 Company: Qventus👥 101-250💰 $85,000,000 Series D 2 months agoArtificial Intelligence (AI)Machine Learning Hospital Analytics Health Care

🔧 Requirements

5+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
5 years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
5+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
Demonstrated ability to lead and develop staff
Experience with technical implementation of healthcare SaaS solutions
Knowledge of inpatient metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.
A track record of applying strong quantitative and analytical skills in prior roles.
Prior experience managing projects for hospital systems (e.g. EHR implementations) is required
A passion for fixing our healthcare system
Skilled at understanding, documenting, and analyzing data using a variety of tools (Data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.)
Ability to travel on average 25-30%

💡 Responsibilities

Develop and manage 3-5 team members.
Resolves complex account issues largely independently, but knows when to bring to bear resources from across the organization.
Surface risks and advise internal and external leaders on mitigation strategies to drive efficient resolutions
Collaborate with Data Engineers, Product Specialists and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value and satisfy client needs
Define and manage the implementation timeline for enterprise-wide deployment of Qventus Inpatient Solution
Partner with operational and technical client teams to ensure implementation requirements/needs are met
Build and manage relationships at multiple levels of client IT teams
Act as the primary owner of the implementation for assigned client accounts, operating with a high level of autonomy and accountability while ensuring successful outcomes with minimal oversight
Craft, manage and deliver high-impact, visually compelling client communications and presentations.
Provide clinical, technical and process expertise into solution design in order to address customer use cases and to deliver results.

Project Management Software Development SQL Agile Business Analysis Data Analysis People Management Project Coordination Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Agile methodologies Mentoring Documentation MS Office Critical thinking Account Management Training Troubleshooting Client relationship management Budgeting Cross-functional collaboration Risk Management Data visualization Team management Stakeholder management Strategic thinking Process improvement Technical support Financial analysis Analytical thinking Data modeling Change Management SaaS Budget management PowerPoint

Posted about 15 hours ago

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🔥 Sr. Software Engineer - Windows Debugging/SaO (Remote)

Posted about 15 hours ago

📍 United States

💸 135000.0 - 215000.0 USD per year

🔍 Cybersecurity

🏢 Company: crowdstrikecareers

🔧 Requirements

Strong knowledge and understanding of C++ and Windows Operating System internals
Experience working with teams to define and execute on major projects
Experience working with python and test frameworks
Ability to lead, mentor, communicate, collaborate, partner and work effectively in a distributed team

💡 Responsibilities

Provide technical leadership on the Sensor Platform development team including being generally involved with the strategy and approach for supporting an maintaining enterprise quality next-generation Anti-Virus and Enhanced Detection and Response Security Software.
Troubleshooting complex sensor issues, investigate and proactively respond to incoming sensor telemetry, and champion development projects that will help to improve overall sensor reliability and supportability
Support sensor product development teams in designing and building high quality sensor software including providing cross-training and best practice
Collaborate with multi-functional teams in various locations

Python Software Development Agile C++Cross-functional Team Leadership Algorithms Data Structures Communication Skills Collaboration Problem Solving Mentoring Linux Troubleshooting Debugging

Posted about 15 hours ago

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🔥 Technical Customer Suppport- Tier 1 (Remote - US Based)

Posted about 15 hours ago

📍 United States

💸 50000.0 - 55000.0 USD per year

🔍 SaaS

🏢 Company: Togetherwork👥 101-250💰 Private 9 months agoSaaS Real Estate Software

🔧 Requirements

Bachelor’s degree in Information Systems, Business, or equivalent experience.
3+ years of experience in customer support, with demonstrated Tier 2 troubleshooting skills.
Strong troubleshooting ability for SaaS applications, integrations, and payment processing systems.
Excellent problem-solving skills and a proactive approach to resolving technical issues.
Strong written and verbal communication skills.
Ability to analyze system behavior and identify underlying technical issues.
Experience documenting solutions, workflows, and best practices for internal and external use.
Comfortable working across teams, including Product Management, Engineering, and leadership.
Ability to manage multiple tasks, prioritize effectively, and work independently.
Strong time and project management skills.
Ability to remain calm under pressure and adapt to evolving customer needs.

💡 Responsibilities

Provide Tier 1 customer support via phone and email, ensuring prompt responses and resolution.
Meet first-response and resolution time SLAs.
Independently troubleshoot advanced technical issues and reduce reliance on escalations.
Support payment processing inquiries, including reconciliation, chargebacks, and point-of-sale terminal issues.
Be part of the off-hours on-call rotation for evenings, weekends and holidays.
Collaborate with Product Management, Engineering, and leadership to resolve complex technical issues.
Document solutions for recurring issues and contribute to an internal knowledge base.
Assist in user acceptance testing for application releases.
Train and educate customers on best practices to increase feature adoption and reduce support dependency.
Identify and suggest improvements for internal processes and product functionality based on customer feedback.
Proactively diagnose system issues beyond standard troubleshooting, providing in-depth analysis and potential fixes.
Act as a technical subject matter expert for internal teams and customers.

SQL API testing Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Documentation Troubleshooting Active listening Technical support Customer support SaaS

Posted about 15 hours ago

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🔥 Senior Technical Accounts Manager

Posted about 16 hours ago

📍 USA, Canada, UK, Italy, Sweden, Spain, Portugal, Netherlands, Singapore, India

💸 149600.0 - 224400.0 AUD per year

🔍 Industrial Automation

🏢 Company: Phaidra👥 1-10💰 $25,000,000 Series A over 2 years agoArtificial Intelligence (AI)Industrial Automation Machine Learning Information Technology

🔧 Requirements

Minimum of 3+ years of technical project management experience.
4-year college degree.
Experience working with diverse, remote teams to support enterprise customers.
Passion to learn about industrial controls and automation systems, mission critical cooling systems, and AI Machine Learning technology.
Ability to learn quickly and explain complex domain specific concepts to non-domain experts.
Ability to translate a combination of customer-stated and customer-implied needs into coherent requirement documentation for use by the software development team.
Experience with both waterfall and agile scheduling tools.
Exceptional verbal, written, organizational, presentation, and communication skills.

💡 Responsibilities

Act as the project manager in the customization and deployment of the AI Agent for assigned customers. This includes establishing the project schedule, coordinating between internal and external teams, and monitoring progress to fulfil the contract.
Serve as the main point of contact for the customer, in collaboration with the Phaidra Solutions Engineer, and act as the go-to expert for customer inquiries, addressing technical challenges, providing insightful recommendations, and leveraging the Phaidra team to ensure an excellent customer experience and complete satisfaction.
Effectively communicate and manage at all levels within customer organizations, including executives, optimization and process engineers, operators and technicians.
Ensure the Solutions Engineer and Engineering teams have the information needed to customize the AI Agent and data connection for the customer.
Understand the customer journey as you help them adopt full autonomous control and expand AI supervisory control to other plants and facilities.
Work with our sales team to continuously improve how we set customer expectations in order to deliver a better customer experience.
Maintain clear and concise documentation of your projects’ meeting minutes, action items, project risks, and key decisions.
Drive continuous improvement by identifying and implementing solutions within customer accounts and streamlining internal onboarding processes, while also representing customer perspectives to provide valuable product feedback and enhance product development.
At the conclusion of an AI Agent autonomous install, continue to provide excellent customer service by efficiently resolving product issues, optimizing system configuration, and ensuring all customer goals are met.

Project Management Agile Artificial Intelligence Data Analysis Machine Learning Project Coordination Communication Skills Analytical Skills Customer service RESTful APIs Organizational skills Written communication Documentation Problem-solving skills Account Management Troubleshooting Active listening Cross-functional collaboration Technical support Customer Success

Posted about 16 hours ago

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🔥 Automotive Parts Technical Support Representative

Posted about 17 hours ago

📍 United States

🧭 Full-Time

💸 55000.0 - 65000.0 USD per year

🔍 Automotive Parts

🏢 Company: Burnout Brands

🔧 Requirements

High School diploma or equivalent
Demonstrated vehicle maintenance experience, ASE Automotive Certification or equivalent preferred
Vehicle maintenance experience is required.
2 years customer facing service experience preferred

💡 Responsibilities

Maintain a high level of product and service knowledge
Assist customers with automotive related sales questions related to products, installations and service support
Function as the Technical Expert for both customers and sales team member
Working with both the Sales Team and Engineering Team, relay customer feedback and identify trends allowing for product improvement/modification as required
Provide customers with in-depth information regarding equipment & parts for sale
Champion the customer as an advocate throughout the RMA process
Work to resolve customer complaints in person, via telephone or email
Support the sales team where required in the areas of technical knowledge and customer support

Communication Skills Analytical Skills Problem Solving Customer service Written communication Excellent communication skills Troubleshooting Active listening Sales experience Technical support Customer support

Posted about 17 hours ago

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Shown 10 out of 271

Troubleshooting Job Salaries

Median high-range salary for jobs requiring Troubleshooting:

Skills and Salary

Linux

SQL

Data Analysis

Problem Solving

Communication Skills

Analytical Skills

Technical support

Customer support

Customer service

Industries and Salary

Fintech

Cybersecurity

Software Development

Healthcare

Software

Biotechnology

Software as a Service (SaaS)

Accounting

Customer Support

E-Commerce

Jobs