- Oversee the full lifecycle of custom manufacturing orders from initiation to delivery
- Coordinate daily with factory teams to ensure production accuracy, on-time delivery, and quality standards
- Review samples, pre-production materials, and testing results before mass production
- Manage logistics, delivery timelines, and payment coordination with internal and external partners
- Troubleshoot production issues and ensure smooth resolution across stakeholders
- Act as the main point of contact between clients, factory partners, and internal teams
- Collaborate with sales and customer success teams on complex or high-value projects
- Work with design teams to validate files, materials, and production feasibility
- Support early-stage project assessments including cost and production constraints
- Conduct cost analysis and negotiate with manufacturers to achieve target gross profit margins
Project ManagementOperations ManagementNegotiation