MB Law Consulting - Operations Manager

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Requirements:

• 3+ years of experience in  strategy, business management and operations role
• Bachelor’s or Masters in Business Degree
• Strong experience in operations and strategic remote management
• Prior experience working with US-based companies
• Strategic Thinker

Responsibilities:

• Serve as the CEO's right-hand implementor or strategic and operational matters
• Oversee and implement initiatives to scale effectively
• Implement timelines, schedules, workflows, and automations
• Bring calm, structure, and efficiency across all projects and clients
• Maintain and manage quality control
• Document and maintain weekly meeting minutes and team EOS implementation
• Assist with client and special projects as needed
• Manage operations and technology deliverables, including SOPs and team training
• Coordinate project logistics and communicate with team and stakeholders
• Record project progress and ensure milestones are met
• Organize and maintain company and client project documentation
• Oversee data protection and security protocols
• Track and compile client surveys, reports, and assessments
• Proactively conduct research and analysis with a focus on continuous improvement
• Act as administrator for Google Drive, Monday.com, and other tools
• Manage and troubleshoot the company technology stack
• Recommend and implement improved processes and systems
• Implement the automation of all company and client deliverables and documentation to include checklists and videos as warranted.