Tucows Inc.

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Jobs at this company:

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🔥 Market Development Manager

Posted 1 day ago

🔍 Domain Industry

🔧 Requirements

5+ years in the domain industry, ideally in a commercial role
Experience in domain registries or registrars, with knowledge of multiple platforms.
Experience leading product development and/or cross-team projects.
Experienced leader, skilled in championing relationships to advance business goals.
Authority at prioritizing features that drive customer happiness and margin growth.
Strong market and competitive analysis skills to find opportunities for revenue growth.

💡 Responsibilities

Identify and prioritize features and initiatives for domain services to drive customer acquisition, retention, and overall profitability.
Collaborate with Operations, Product, Sales, Marketing, Engineering, and Design teams to translate business requirements into platform features and user interface designs that meet business goals.
Develop and prioritize domain projects, aligning project priorities with business objectives.
Act as the main point of contact for capturing platform feedback and leading initiatives to improve the domains platform and user experience.
Partner with Data Analytics to analyze customer data and derive insights that inform product decisions and business strategies.
Supervise industry trends, competitor activities, and emerging technologies. Identify new commercial opportunities, innovations, and areas for differentiation in the domain name market.
Support collaboration with engineering, design, and business teams to ensure timely and efficient delivery of product updates and features.
Communicate our business vision and goals to internal and external partners.

Posted 1 day ago

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🔥 Content Marketing Associate

Posted 1 day ago

📍 Greater Toronto Area

💸 57420.0 - 63800.0 CAD per year

🔍 Internet

🔧 Requirements

1-2 years of content marketing experience in either an agency or on an in-house team or relevant internship experience with a B2B company.
Bachelor’s degree in marketing, creative advertising, communications, or a related field.
Strong writing and editing skills with a keen eye for detail.
Familiarity with ChatGPT or other AI tools for generating content.
Experience with content creation and social media management.
Familiarity with HubSpot, including content management and marketing automation, would be an asset.
Ability to work collaboratively in a fast-paced environment.
Strong understanding of SEO principles and best practices.

💡 Responsibilities

Write engaging, clear, and compelling copy for marketing campaigns, websites, our intranet site, social media, digital content, video scripts, technical servicing- and policy-related communications, and experiential projects.
Review and revise copy to ensure accuracy, inclusivity, accessibility, regulatory compliance, clarity, grammar, and adherence to project briefs and deadlines.
Leverage AI tools to streamline and drive efficiencies with content creation.
Collaborate with stakeholders to turn product details and features into compelling positioning.
Ensure consistency in brand voice and messaging across all communications, adhering to the brand, plain language, and editorial guidelines.
Develop content strategies that support business goals and improve audience engagement.
Identify gaps in content workflow and recommend process improvements.
Manage many projects simultaneously and prioritize tasks to deliver high-quality content on time.
Take a test-and-learn approach to refine messaging and improve performance.
Optimize content for search engines to drive organic traffic.
Provide insights from data to improve content effectiveness.
Collaborate with the creative director, designers, and marketing team to brainstorm and develop innovative concepts, copy tests, and campaign ideas.
Collaborate with internal stakeholders to ensure messaging consistency and effectiveness.
Support content distribution across owned and paid channels.

Content creationContent managementCommunication SkillsCollaborationSEOWritingEditingDigital Marketing

Posted 1 day ago

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🔥 Marketing Program Manager

Posted 7 days ago

📍 Greater Toronto Area

💸 80000.0 - 87000.0 CAD per year

🔍 B2B technology

🔧 Requirements

Minimum of 5 years of program management experience.
Project management certification or 2 years of project management experience.
Excellent communication skills.
Familiarity with ChatGPT or other AI tools.
Experience with HubSpot.
Ability to lead through influence.

💡 Responsibilities

Define scope and KPIs of marketing programs.
Manage marketing campaigns.
Create project plans and briefs.
Liaise with product teams.
Engage with customers.
Manage promotional set-up with registry partners.
Orchestrate program timing.
Generate reports and analysis.

Project ManagementAgileProject CoordinationGoogle AnalyticsCommunication SkillsAnalytical SkillsMarketingStakeholder managementBudget management

Posted 7 days ago

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🔥 Software Engineer

Posted 11 days ago

📍 Canada

🧭 Full-Time

💸 76410.0 - 84900.0 CAD per year

🔍 Software Development

🔧 Requirements

Proficient in Golang
Experienced with Git and GitHub
Skilled in RESTful services; familiarity with gRPC and GraphQL is a plus
Experienced in API design and development
Proficient with PostgreSQL databases, particularly managing large datasets
Experienced with CI/CD pipeline development and management
Skilled in creating and maintaining Dockerfiles
Experienced in concurrency and ensuring data integrity under concurrent conditions
Familiarity with rate limiting techniques is a plus
Knowledgeable about software development best practices
Designs, develops, and maintains complex software systems with a focus on scalability and clarity
Able to transform business requirements into software solutions with supervisor guidance

💡 Responsibilities

Support the design, development, and maintenance of software applications and systems
Collaborate with cross-functional teams to gather and analyze requirements
Writing clean, maintainable and efficient code
Support troubleshooting and debugging software issues
Support code reviews to ensure code quality
Create and maintain technical documentation
Keep up-to-date with emerging trends and technologies in software development

DockerPostgreSQLSoftware DevelopmentGitCI/CDRESTful APIsSoftware Engineering

Posted 11 days ago

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🔥 Agile Facilitator

Posted 16 days ago

📍 US, Canada

💸 90090.0 - 100100.0 USD per year

🔍 SaaS

🔧 Requirements

Hands-on experience in an Agile role within a Scrum environment or the ability to demonstrate equivalent expertise
Proficiency in Jira, and Confluence, and other Agile tools (or the ability to learn quickly).
Strong knowledge and practical experience with Scrum, Kanban, Nexus, or SAFe.

💡 Responsibilities

Serve as a dedicated Agile Facilitator for multiple development teams, fostering a culture of collaboration and continuous improvement.
Coach teams on Agile best practices, ensuring alignment with the organization's customized Agile processes (e.g., Nexus).
Support the adoption and refinement of scaled Agile frameworks, optimizing team-level processes to drive faster, more reliable, and predictable delivery.
Proactively identify and remove impediments, ensuring teams remain focused and productive.
Facilitate all core Agile ceremonies (standups, sprint planning, retrospectives, etc.), driving alignment on sprint goals and commitments.
Track and report on team delivery metrics (e.g., velocity, cycle time, burndown charts), using these insights to identify opportunities for process improvements and predictability enhancements.
Act as a coach and mentor, helping teams improve their Agile maturity and delivery effectiveness.
Collaborate with internal stakeholders, including product owners and engineering managers, to align team efforts with organizational goals.
Champion team’s success by ensuring Agile practices support engagement, motivation, and sustainable ways of working.
Continuously refine and optimize Agile processes, ensuring workflows remain efficient, scalable, and adaptable.

AgileSCRUMJiraCross-functional Team LeadershipREST APICommunication SkillsAnalytical SkillsCI/CDProblem SolvingAgile methodologiesMentoringCoachingAdaptabilityTeamworkData visualizationStakeholder managementProcess improvementConfluence

Posted 16 days ago

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🔥 Manager, Platform Engineering (Operations)

Posted 19 days ago

📍 United States, Canada

🧭 Full-Time

💸 137430.0 - 152700.0 USD per year

🔍 SaaS

🔧 Requirements

Proven experience as an Operations and/or Engineering Manager.
Familiarity with IT Service Management (ITSM) principles and best practices.
Demonstrated ability to manage escalations, prioritize issues, and coordinate cross-functional problem-solving efforts.
Excellent leadership, communication, and interpersonal skills.
Experience with monitoring tools, automation frameworks, and service reliability strategies.

💡 Responsibilities

Oversee and improve engineering support workflows, ensuring efficiency and effectiveness in handling technical escalations and platform reliability.
Lead and mentor a diverse engineering team, providing guidance and career development opportunities across all levels of experience.
Act as the first line of engineering support, collaborating closely with incident response teams and specialized engineering groups to resolve platform issues.
Drive root cause analysis and resolution by identifying recurring issues, leading problem management efforts, and coordinating long-term fixes.
Partner with engineering teams to implement bug fixes and improvements, ensuring platform stability and operational efficiency.
Develop and enhance internal tools to improve operational workflows, incident response, and knowledge management, leveraging AI and automation where applicable.
Monitor key operational metrics, identify trends, and implement process optimizations to enhance team performance and service delivery.

LeadershipProject ManagementSoftware DevelopmentCloud ComputingData AnalysisPeople ManagementSoftware ArchitectureCross-functional Team LeadershipOperations ManagementCommunication SkillsProblem SolvingDevOpsTroubleshootingTeam management

Posted 19 days ago

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🔥 Technical Project Manager (Contract)

Posted 21 days ago

📍 United States, Canada

🧭 Contract

💸 85200.0 - 100000.0 USD per year

🔍 Internet

🔧 Requirements

Bachelor's or Master's degree in Information Systems, Computer Science, or related field.
1-3 years of experience in a relevant role, such as business analyst, project manager
Familiarity with project management methodologies like Agile and Waterfall.
Experience using and leading change with customer and sales solutions (e.g. Zendesk, HubSpot, Salesforce).
Strong problem-solving skills with the ability to translate business requirements into technical solutions.
Experience using, managing and building reports and dashboards.

💡 Responsibilities

Assist in the design and delivery of Information Systems solutions
Support the development and management of change requests and project plans
Collaborate with business stakeholders and technical teams to understand requirements and contribute to the translation of requirements into scalable technology solutions.
Support communication plans by providing regular status updates and assisting with risk assessments.
Translate business requirements into solutions requests for completion by technical administrators or engineering resources.
Contribute to regular reviews and assessments of implemented solutions to ensure quality standards, performance requirements, and business objectives are met.
Assist in the implementation of solution 'go live' and post-launch monitoring strategies.
Foster partnerships with internal customers, stakeholders, and vendors.
Assist in the development and maintenance of system documentation
Collaborate and engagement vendors when support is required. Stay informed about upcoming changes and new features in comparison to our plan.

LeadershipProject ManagementSQLAgileBusiness AnalysisSalesforceProject CoordinationJiraREST APICommunication SkillsMicrosoft ExcelProblem SolvingDocumentationReportingRisk ManagementStakeholder managementChange Management

Posted 21 days ago

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🔥 Sr Financial Analyst, FP&A

Posted 21 days ago

💸 83810.0 - 98600.0 CAD per year

🔍 Telecommunications

🔧 Requirements

Post-secondary education with 5+ years of related FP&A, finance operations, or financial advisory experience, preferably in a multi-location, SaaS or telecommunications environment.
Strong expertise in financial statements, financial analysis, and financial modelling, with a proven track record in business development.
Advanced proficiency in Microsoft Excel.
Experience with BI and visualization tools (Power BI, Tableau, Looker) is a strong asset.
Excellent written and verbal communication skills, with the ability to translate financial data into actionable insights.
Strong analytical and problem-solving skills, with high attention to detail.
A collaborative team player who enjoys working with stakeholders across multiple teams.

💡 Responsibilities

Develop and maintain financial dashboards and executive reports to provide visibility into key performance trends.
Track and analyze key performance indicators (KPIs) and business benchmarks, including financial performance metrics for internal and external reporting.
Utilize BI tools to automate reporting and deliver meaningful insights into business performance.
Provide detailed cost center variance analysis and commentary on actuals vs. budget/forecast.
Analyze historical budgets and current expenditures to inform and develop accurate future forecasts
Support the annual budgeting process, as well as the monthly and/or quarterly forecasting cycles
Work closely with the leadership team to develop the medium to long term financial and strategic plan
Provide insights to senior management around financial modelling, forecasts and profitability
Partner with IT and other stakeholders to automate financial and operational reporting, and streamline data management.
Work with Business Unit heads to analyze and interpret financial results against budgets and forecasts.
Present financial insights to executive leadership, ensuring clarity and actionability.
Review and refine financial processes and procedures to improve efficiency and effectiveness.
Identify opportunities for cost reduction, revenue optimization, and streamlined operations.
Leverage technology and automation to enhance reporting and forecasting accuracy.

Posted 21 days ago

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🔥 Technical Product Manager (Contract)

Posted 22 days ago

📍 United States, Canada

🧭 Contract

💸 106470.0 - 118300.0 USD per year

🔍 Telecoms

🔧 Requirements

5+ years of experience in product management in a technical environment/Software development organizations
Deep understanding of Telecoms, specifically when it comes to B2B platforms.
Technical knowledge of event-driven architecture, microservices, and API-first platform development

💡 Responsibilities

Act as the product owner for several software services and maintain visibility of the roadmap and its execution within the business unit
Create and execute on product area vision, driving towards specific business goals through our customer experience
Work with senior management to create product plans, solutions, roadmaps, and coordinate with cross-functional teams for delivery
Craft comprehensive user stories, establish the objectives, strategies, and actions needed to solve our customer's problems
Lead the end-to-end product development lifecycle from Discovery, Definition, Design, Development, Deployment and support post-deployment hand off to our operations teams
Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end product
Ensure products and releases are launched correctly and on schedule
Collaborate with different Engineering and Product teams across the organization to deliver value through internal tooling, education, and documentation
Coordinate release cycle and manage cross-team dependencies
Prioritizing our Customers above all by working directly with them as well as Product, Engineering and Customer Support teams to continually represent and improve the product
Improve and expand your skills driven by a continuous desire to learn about new technologies and processes

LeadershipSoftware DevelopmentSQLAgileData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsAPI testingStrategic ManagementCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsMicroservicesExcellent communication skillsTechnical supportSaaS

Posted 22 days ago

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🔥 Manager, Financial Data, Planning & Analytics

Posted 26 days ago

📍 Canada

🧭 Full-Time

💸 104000.0 - 121600.0 CAD per year

🔍 Technology, SaaS, telecommunications

🔧 Requirements

6+ years of experience in financial planning, analysis, and financial systems transformation.
2+ years in management roles overseeing FP&A processes and people.
Strong proficiency in financial modeling, data analysis, and financial automation tools.
Experience with ERP systems (e.g., Sage Intacct, NetSuite) and BI tools (e.g., Looker, Tableau, Power BI).
Proven ability to automate financial processes, integrate AI-driven tools, and optimize financial reporting structures.

💡 Responsibilities

Lead and own the annual budgeting and planning cycle, ensuring coordination across all business unit finance teams.
Maintain and improve forecasting processes, including quarterly forecasting and continuous planning methodologies.
Develop the company’s long-term financial forecast and financial models to support strategic decision-making.
Drive the modernization of financial systems and reporting infrastructure to enhance efficiency, automation, and AI-driven analytics.
Oversee the administration, optimization, and integration of financial systems (e.g., ERP, BI tools, planning software) to improve data flow and usability.
Partner with IT and finance teams to implement AI-driven automation and machine learning algorithms to enhance financial forecasting and decision-making.
Assess and optimize financial processes and technology, identifying automation opportunities and ensuring scalability.
Develop and maintain management reporting, dashboards, and KPIs to analyze business performance, including variances to budget, forecast, and prior periods.
Prepare financial reports and dashboards for executive management, leveraging AI-powered insights and automated reporting tools.
Support Board and Audit Committee presentations, ensuring data accuracy, KPI performance tracking, and financial analysis.
Leverage financial insights to contribute to quarterly and annual management discussions and regulatory filings (e.g., 10K and 10Q reporting).
Act as a strategic finance business partner to corporate leadership, helping shape financial strategy and operational efficiency.
Lead monthly variance analysis, collaborating directly with operational management and executives to identify and resolve budget discrepancies.
Provide decision-support analysis for business and procurement decisions, leveraging financial data and market insights.
Research broader economic trends and incorporate findings into financial modeling and forecasting.

LeadershipProject ManagementSQLData AnalysisPeople ManagementTableauFinancial ManagementRDBMSCommunication SkillsAnalytical SkillsMicrosoft ExcelAccountingBudgetingData visualizationStakeholder managementStrategic thinkingProcess improvementFinancial analysisData modelingFinanceBudget managementPowerPoint

Posted 26 days ago

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