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Tucows Inc.

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🏢 Tucows
👥 1001-5000💰 $240,000,000 Post-IPO Debt over 1 year ago🫂 Last layoff 3 months agoEmailWeb HostingDomain RegistrarMobileISP
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🏢 Canonical - Jobs
🏢 Atlassian
👥 5001-10000💰 $150,000,000 Secondary Market almost 11 years ago🫂 Last layoff almost 2 years agoSaaSEnterprise SoftwareCollaborationSoftware
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Jobs at this company:

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🔥 Visual Website Designer
Posted about 14 hours ago

📍 20 countries

💸 86600.0 - 96200.0 CAD per year

🔍 Internet services, domain registration

  • 5-10 years of combined experience as a web designer and developer.
  • A diploma, degree, or certificate in a related field.
  • Proficiency in React for front-end development, Figma, and Adobe Creative Cloud.
  • Experience with modern web development tools, frameworks, and CMS such as WordPress and Webflow.
  • Knowledge of A/B testing methodologies and tools.
  • Excellent collaboration, troubleshooting, and debugging abilities.
  • Collaborate with marketing team members and other business peers to deliver quality web experiences.
  • Facilitate brainstorming sessions and idea-generation workshops.
  • Apply design-thinking methodologies and create design solutions based on briefs.
  • Present design concepts to stakeholders and develop user-centric interfaces.
  • Ensure code meets security, performance standards, and AODA compliance.
  • Perform website updates and maintenance for WordPress, custom CMS, and Webflow.
Posted about 14 hours ago
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🔥 Full Stack Software Engineer
Posted 5 days ago

🧭 Full-Time

🔍 Domain registration and Internet infrastructure

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
  • 3+ years of professional experience as a backend-, frontend- or full stack software engineer or similar role.
  • Strong understanding of web technologies, protocols, and standards (e.g., HTTP, REST, JSON, XML, DNS).
  • Familiar with DevOps practices & methodologies, like CI/CD, monitoring systems, incident management.
  • Ability to debug and troubleshoot issues in backend services and web applications.
  • Experience in implementing Restful APIs, using Git as a version control system and an understanding of relational database systems.
  • Ability to work independently as well as part of a team.
  • Experience working remotely with a distributed team.
  • Strong communication and collaboration skills in fluent English and Hindi (both spoken and written).
  • Improve and maintain secure, scalable and efficient backend services using existing and new technologies.
  • Maintain the public website of our customer, cooperating with specialized website teams.
  • Write efficient SQL queries and ensure performance and reliability.
  • Write unit tests, integration tests and end-to-end tests, where needed, to ensure the reliability and stability of our software.
  • Debug and troubleshoot issues in new and existing systems, both code-based as well as operational issues in an on-call rotation.
  • Document code, participate in code reviews and deploy new versions via existing CI/CD pipelines as a key responsibility to deliver reliable services.
  • Provide 3rd level technical support for questions of our customer support team.
Posted 5 days ago
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🔥 Data/Machine Learning Infrastructure Engineer
Posted 7 days ago

📍 USA, Canada

💸 200000.0 - 225000.0 USD per year

🔍 Telecom

  • 3+ years in AI/ML deployment, solution engineering, or similar roles.
  • Proficiency with Apache Kafka for managing and scaling event-stream pipelines.
  • Familiarity with LangChain, TensorFlow, PyTorch, and cloud platforms like AWS, Azure, and Google Cloud.
  • Experience with RESTful APIs, microservices, and container technologies like Docker and Kubernetes.
  • Strong data engineering practices and experience in handling unstructured data.
  • Deploy AI and machine learning models to drive insights from telecom event streams.
  • Develop and maintain Kafka pipelines for real-time data processing.
  • Manage and optimize model training, tuning, and retraining workflows.
  • Collaborate with data engineers and product teams on data needs and model integration.
  • Implement monitoring solutions for model performance and resolve issues proactively.
  • Document processes, configurations, and best practices for knowledge sharing.

AWSDockerKubernetesMachine LearningPyTorchApache KafkaAzureData engineeringTensorflowCI/CDRESTful APIsMicroservices

Posted 7 days ago
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🔥 Registrar Channel Manager
Posted 13 days ago

📍 India

🔍 Technology/Internet industry

  • MBA or degree with a technical background.
  • 3-5 years of Client Sales or Account Management experience in a technology environment.
  • Exceptional verbal and written communication skills.
  • Strong technical aptitude and ability to understand complex technology.
  • Knowledge of project management is an advantage.
  • Natural communicator with relationship-building skills.
  • Successfully manage a list of current and future registrars.
  • Gain an in-depth understanding of domain industry and core products.
  • Collaborate with internal teams and NIXI to resolve customer issues.
  • Manage onboarding and administrative processes for registrar channel.
  • Facilitate customer issue resolution and maintain communication.
  • Engage in strategic activities for successful implementation of services.
  • Support training and marketing efforts for domain industry events.

Project ManagementCustomer serviceAccount ManagementTechnical supportCustomer support

Posted 13 days ago
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🔥 Customer Advisor
Posted 13 days ago

📍 India

🔍 Internet Domain Registration

  • Fast-paced role requiring persistence and calm under stressful conditions.
  • Highly organized with attention to detail.
  • Strong communication skills and ability to build rapport.
  • Understanding of customer needs for appropriate services.
  • Collaborative mindset and willingness to ask questions.
  • Critical thinking with quick issue resolution.
  • Good understanding of Inter-networking concepts including switches, routers, servers, TCP/IP, DNS, etc.
  • Provide direct assistance to customers (external and internal) and resolve concerns via Voice, Email, and Chat.
  • Own each help request, treating each customer with care, integrity and timeliness.
  • Document relevant details to assist with future requests.
  • Search knowledgebase and training materials for solutions.
  • Raise widespread issues through defined channels.
  • Tailor communications to match customers' skill level and style.

Customer serviceNetworkingTroubleshooting

Posted 13 days ago
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🔥 Director, Infrastructure Engineering
Posted 3 months ago

📍 US, Canada, other countries

🧭 Full-Time

💸 174300 - 205000 USD per year

🔍 Internet and domain registration

  • Minimum of 10 years of experience in managing application development and infrastructure operations.
  • Minimum of 5 years of experience designing and implementing Continuous Delivery or DevOps solutions.
  • Proven experience leading multi-disciplinary teams in fast-paced environments.
  • Strong project and program management skills to deliver projects on time and within budget.
  • Excellent communication skills for conveying complex technical concepts.
  • Lead, develop, and manage the Infrastructure Engineering team to align with business needs.
  • Build and implement roadmaps for engineering initiatives, engaging stakeholders.
  • Oversee public/private cloud and virtualization technologies for scalability.
  • Maintain optimal availability of cloud infrastructure and manage breach strategies.
  • Support organizational groups with compliance and security needs.

AWSDockerLeadershipAgileGCPKubernetesAzureCommunication SkillsCollaboration

Posted 3 months ago
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