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Customer service Job Salaries

Find salary information for remote positions requiring Customer service skills. Make data-driven decisions about your career path.

Customer service

Median high-range salary for jobs requiring Customer Service:

$92,333.33

This analysis is based on salary ranges collected from 264 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $71,257.33 - $92,333.33

  • 25% of job descriptions advertised a maximum salary above $140,000.
  • 5% of job descriptions advertised a maximum salary above $225,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Problem Solving, Collaboration and Analytical Skills. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. Problem Solving

    45% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $71,443 - $93,050

    • 25% of job descriptions advertised a maximum salary above $130,000.
    • 5% of job descriptions advertised a maximum salary above $220,000.

  2. Collaboration

    59% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $70,000 - $92,700

    • 25% of job descriptions advertised a maximum salary above $137,500.
    • 5% of job descriptions advertised a maximum salary above $227,000.

  3. Analytical Skills

    48% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $70,000 - $90,800

    • 25% of job descriptions advertised a maximum salary above $134,385.
    • 5% of job descriptions advertised a maximum salary above $200,520.

  4. Communication Skills

    67% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $70,000 - $90,000

    • 25% of job descriptions advertised a maximum salary above $130,000.
    • 5% of job descriptions advertised a maximum salary above $223,000.

  5. Organizational skills

    46% jobs mention Organizational skills as a required skill. The Median Salary Range for these jobs is $70,000 - $90,000

    • 25% of job descriptions advertised a maximum salary above $120,000.
    • 5% of job descriptions advertised a maximum salary above $208,000.

  6. Time Management

    41% jobs mention Time Management as a required skill. The Median Salary Range for these jobs is $70,000 - $89,700

    • 25% of job descriptions advertised a maximum salary above $120,000.
    • 5% of job descriptions advertised a maximum salary above $193,000.

  7. Multitasking

    33% jobs mention Multitasking as a required skill. The Median Salary Range for these jobs is $69,000 - $89,700

    • 25% of job descriptions advertised a maximum salary above $120,000.
    • 5% of job descriptions advertised a maximum salary above $220,000.

  8. Attention to detail

    53% jobs mention Attention to detail as a required skill. The Median Salary Range for these jobs is $70,000 - $86,500

    • 25% of job descriptions advertised a maximum salary above $120,000.
    • 5% of job descriptions advertised a maximum salary above $181,000.

  9. Written communication

    48% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $65,000 - $80,400

    • 25% of job descriptions advertised a maximum salary above $120,000.
    • 5% of job descriptions advertised a maximum salary above $226,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Cybersecurity, Technology and Medical Devices. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. Cybersecurity

    1% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $135,000 - $155,000

    • 25% of job descriptions advertised a maximum salary above $211,466.
    • 5% of job descriptions advertised a maximum salary above $230,288.

  2. Technology

    2% jobs are in Technology industry. The Median Salary Range for these jobs is $120,000 - $153,750

    • 25% of job descriptions advertised a maximum salary above $157,500.

  3. Medical Devices

    1% jobs are in Medical Devices industry. The Median Salary Range for these jobs is $100,000 - $135,000

    • 25% of job descriptions advertised a maximum salary above $213,750.
    • 5% of job descriptions advertised a maximum salary above $240,000.

  4. Financial Services

    3% jobs are in Financial Services industry. The Median Salary Range for these jobs is $102,500 - $130,000

    • 25% of job descriptions advertised a maximum salary above $150,000.
    • 5% of job descriptions advertised a maximum salary above $180,000.

  5. Insurance

    2% jobs are in Insurance industry. The Median Salary Range for these jobs is $72,500 - $110,000

    • 25% of job descriptions advertised a maximum salary above $140,000.
    • 5% of job descriptions advertised a maximum salary above $157,000.

  6. Mental Health

    2% jobs are in Mental Health industry. The Median Salary Range for these jobs is $70,000 - $110,000

    • 25% of job descriptions advertised a maximum salary above $120,000.
    • 5% of job descriptions advertised a maximum salary above $130,000.

  7. Healthcare

    5% jobs are in Healthcare industry. The Median Salary Range for these jobs is $80,000 - $99,900

    • 25% of job descriptions advertised a maximum salary above $220,000.
    • 5% of job descriptions advertised a maximum salary above $280,000.

  8. EdTech

    2% jobs are in EdTech industry. The Median Salary Range for these jobs is $74,700 - $99,600

    • 25% of job descriptions advertised a maximum salary above $107,200.
    • 5% of job descriptions advertised a maximum salary above $130,000.

  9. Property casualty insurance

    3% jobs are in Property casualty insurance industry. The Median Salary Range for these jobs is $48,700 - $80,400

  10. Health and Wellness

    1% jobs are in Health and Wellness industry. The Median Salary Range for these jobs is $70,000 - $80,000

    • 25% of job descriptions advertised a maximum salary above $102,500.
    • 5% of job descriptions advertised a maximum salary above $110,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Territory Manager, Northwest Indiana
Posted about 1 hour ago

📍 Indiana

🧭 Full-Time

💸 68000.0 - 80000.0 USD per year

🔍 Tobacco / Nicotine Products

🏢 Company: Juul Labs

  • Must be 21 years of age or older.
  • Previous experience in a marketing-focused role, preferably in sales, field market, or business to business.
  • Proficient in using sales technologies and software such as SalesForce and Tableau.
  • Collaborate well in a team environment and develop account relationships.
  • Must have a valid U.S. driver's license in good standing for the last 3 years.
  • Reliable vehicle or willingness to obtain a vehicle for work.
  • Ability to focus and manage multiple priorities.
  • Mobility and willingness to advance your career.

  • Manage sales and distribution within a given geography, including merchandising.
  • Sell company initiatives to retail partners, including promotions, inventory management, and pricing strategies.
  • Sell/execute the 4Ps of presence, pricing, promotion, and product to customers.
  • Develop a local strategy and business plan for meeting individualized territory objectives.
  • Consult with and advise retail partners on category management and business analytics.
  • Develop innovative ways to improve business performance through data analysis and brand marketing.
  • Utilize analytic tools to evaluate market opportunities and impact business performance.
  • Execute all account management responsibilities in assigned accounts.

Business AnalysisData AnalysisSalesforceTableauCustomer serviceAccount ManagementSales experienceMarketing

Posted about 1 hour ago
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🔥 Customer Service - Cebu City, Philippines
Posted about 13 hours ago

📍 Philippines

💸 5.0 USD per hour

🔍 Healthcare

🏢 Company: Skilled Wound Care👥 51-100Health Care

  • 1+ years of experience in customer service call center required.
  • 1+ years experience working in a healthcare setting (i.e. hospital, medical/dental office, nursing facilities, etc.) preferred.
  • Great verbal and written communication skills.
  • Excellent telephone etiquette.
  • Outgoing and positive demeanor.
  • Must be open to working night shift.

  • Make high volume outbound telephone calls in an efficient and professional manner to patients.
  • Perform other administrative duties and projects as needed.

Communication SkillsCustomer serviceData entry

Posted about 13 hours ago
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🔥 Member Services Supervisor (Work Remotely Anywhere in the U.S.)
Posted about 19 hours ago

📍 U.S.

🧭 Full-Time

💸 46000.0 - 65000.0 USD per year

🔍 Employee Benefits Administration

🏢 Company: Businessolver👥 501-1000💰 Private almost 7 years agoAccountingFinancial ServicesInformation Technology

  • 3+ years supervisory experience within Employee Benefits Administration, or related industry.
  • Bachelor’s degree or equivalent.
  • Proven customer service experience with excellent phone etiquette.
  • Excellent problem-solving skills.
  • Demonstrated leadership skills and ability to motivate staff.
  • Strong interpersonal and organizational skills.
  • Ability to use Windows and Internet applications.
  • Experience with COBRA Administration and Document Fulfillment is ideal.
  • Benefit Administration experience/life and health license is a plus.

  • Supervise a team of Member Advocates and Processors focusing on operations including staffing and problem resolution.
  • Assist in hiring, training, and development of new team members.
  • Handle and resolve escalated caller inquiries.
  • Assist with inbound and outbound calls during peak times.
  • Produce reports and provide statistical information to management.
  • Conduct audits to identify workflow efficiencies.
  • Perform quality review feedback with team members.
  • Monitor workflow to improve call handling and communication skills.
  • Consult with management to communicate workflow effectiveness and escalated issues.
  • Ensure all regulatory requirements are met.

LeadershipProblem SolvingCustomer serviceQuality Assurance

Posted about 19 hours ago
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🔥 Business Development Manager - Tennessee / Kentucky
Posted about 19 hours ago

📍 Tennessee, Kentucky

🧭 Full-Time

💸 95000.0 - 105000.0 USD per year

🔍 Hair wellness

🏢 Company: Nutrafol👥 201-500💰 $35,000,000 Series B over 5 years agoBiotechnologyNutraceuticalConsumer GoodsWellnessHealth Care

  • A minimum of a Bachelor’s Degree.
  • Minimum of 6 years proven success in Field Sales experience.
  • Preferred experience in medical and aesthetic sales.
  • Strong aptitude for learning and demonstrating clinical expertise.
  • Ability to adapt as the organization grows.
  • High level of ethical character and integrity.

  • Promote and sell Nutrafol products to potential prospects within Tennessee/Kentucky.
  • Implement strategic initiatives to increase sales and market share.
  • Provide exceptional customer service and support.
  • Build relationships to enhance account growth through education and follow-up.
  • Coordinate training programs and maintain professional communication.
  • Participate in sales meetings and effectively utilize Salesforce.

Customer serviceRelationship buildingAccount ManagementTrainingSales experienceMarket ResearchCRMBudget management

Posted about 19 hours ago
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🔥 Employee Service Coordinator
Posted about 22 hours ago

📍 United States

💸 23.3 - 34.9 USD per hour

🔍 Real Estate

  • 1+ years of HR-related experience.
  • Excellent written and verbal communication skills.
  • Outstanding problem-solving skills with a focus on customer satisfaction.
  • Eye for process improvement.
  • Ability to work collaboratively in a fast-paced environment.
  • Self-starter with reliable work habits in a remote setting.
  • High attention to detail and accuracy.
  • Understanding of HR processes and systems, including ServiceNow HRSD and Workday preferred.

  • Partner with various employee support teams to answer employee inquiries.
  • Serve as the first point of contact for employee questions in ServiceNow.
  • Maintain case management in ServiceNow and strive for timely resolutions.
  • Prepare and accurately complete time-sensitive HR documents.
  • Ensure confidentiality with sensitive employee information.
  • Identify gaps in self-service content and recommend improvements.

HR ManagementCommunication SkillsCollaborationCustomer serviceAttention to detail

Posted about 22 hours ago
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🔥 Remote Bilingual Spanish Fraud Specialist
Posted 1 day ago

📍 United States of America

💸 15.0 - 18.0 USD per hour

🔍 Payments technology

🏢 Company: tsys

  • High School Diploma or Equivalent.
  • Minimum of 6 months of recent contact center or work from home contact center experience in the last 18 months.
  • Bilingual in Spanish.
  • Flexibility to work mid to late shifts, including weekends.

  • Investigates potential credit card fraud cases based on information from the fraud detection system.
  • Analyzes account history, including payment and transaction details.
  • Contacts customers or handles inbound calls to gather additional information on fraudulent charges.
  • Maintains accurate and complete documentation necessary for investigations.

Analytical SkillsCustomer serviceDocumentationData entry

Posted 1 day ago
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🔥 Case Manager - Rare Disease - US Remote
Posted 1 day ago

📍 United States

🧭 Full-Time

💸 87151.0 - 98921.0 USD per year

🔍 Biotechnology

🏢 Company: careers

  • Master’s degree OR Bachelor’s degree and 2 years of Case Management experience OR Associate’s degree and 6 years of Case Management experience OR High school diploma/GED and 8 years of Case Management experience.
  • Bachelor’s Degree strongly preferred.
  • 5+ years of experience in the pharmaceutical industry.
  • 2+ years prior experience as a Case Manager.
  • Excellent communication skills and commitment to customer service.
  • Ability to resolve hurdles across multiple cases.
  • Familiarity with HIPAA and FDA regulations.
  • Strong Excel and PowerPoint skills.

  • Oversee patient customer service issues related to insurance and support programs.
  • Interact with RBMs, PALs, and MSLs to ensure communication on insurance approvals.
  • Manage case steps for therapy access with various stakeholders.
  • Report adverse events and maintain patient case history.
  • Track patient reimbursement and shipping status.
  • Resolve reimbursement issues and counsel patients on insurance options.
  • Identify adherence trends and summarize findings on patient status.

Communication SkillsCustomer servicePowerPoint

Posted 1 day ago
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🔥 Outside Property Claim Representative Trainee - Fort Worth, TX
Posted 1 day ago

📍 United States

🧭 Full-Time

💸 48700.0 - 80400.0 USD per year

🔍 Property casualty insurance

🏢 Company: external

  • High School Diploma or GED and one year of customer service experience or Bachelor's Degree required.
  • Demonstrated ownership attitude and customer-centric response.
  • Basic verbal and written communication skills.
  • Attention to detail and ability to manage multiple priorities.
  • Analytical thinking and basic judgment/decision-making skills.
  • Valid driver's license required.

  • Completes required training and develops skills for investigating and resolving claims.
  • Handles 1st party property claims of moderate severity and complexity.
  • Investigates and evaluates facts to determine coverage and damages.
  • Establishes accurate claim reserves and determines settlement amounts.
  • Negotiates claim settlements and writes complex correspondence.
  • Maintains compliance with quality standards and state regulations.
  • Provides excellent customer service and manages file inventory.

Customer serviceNegotiationComplianceAnalytical thinking

Posted 1 day ago
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🔥 Lead, Customer Advocacy
Posted 2 days ago

📍 USA

💸 115000.0 - 150000.0 USD per year

🔍 Financial services

  • 1+ years of people management experience in a customer operations role.
  • 3+ years experience in customer support/service delivery role.
  • Independent worker, motivated to execute without supervision.
  • Ability to bounce back from challenging interactions.
  • Team player, effective communicator across teams.
  • Exceptional communication and writing skills.
  • Eagerness to think outside the box for solutions.
  • Strong customer empathy and service focus.
  • Proactive in seeking improvement opportunities.

  • Manage a team of Customer Advocacy Associates.
  • Encourage and manage team performance using various metrics.
  • Engage the team to operate effectively through changes.
  • Work with recruitment to onboard new members.
  • Focus on policy risks in complaints.
  • Deliver exceptional customer experiences.
  • Solve complex customer issues empathetically.
  • Review and respond to escalated complaints.
  • Represent the team in projects to ensure consistent service.
  • Drive continuous improvement and collaboration with cross-functional partners.

LeadershipData AnalysisAnalytical SkillsProblem SolvingCustomer serviceComplianceEmpathyCross-functional collaborationProcess improvement

Posted 2 days ago
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🔥 Lead, Customer Advocacy
Posted 2 days ago

📍 USA

🧭 Full-Time

💸 90000.0 - 130000.0 USD per year

🔍 Financial Services

  • 1+ years of people management experience in a customer operations role.
  • 3+ years of experience in customer support/service delivery role.
  • Exceptional communication and writing skills with attention to detail.
  • Strong critical thinking and analytical skills.
  • Customer empathy and proactive improvement seeking mindset.

  • Manage a team of Customer Advocacy Associates.
  • Solve complex customer issues efficiently and empathetically.
  • Review and respond to highly escalated complaints.
  • Drive continuous improvement and engage with cross-functional partners.
  • Report on complaint data to find trends and identify product opportunities.

Data AnalysisPeople ManagementCommunication SkillsProblem SolvingCustomer serviceComplianceCross-functional collaborationProcess improvement

Posted 2 days ago
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