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Customer service Job Salaries

Find salary information for remote positions requiring Customer service skills. Make data-driven decisions about your career path.

Customer service

Median high-range salary for jobs requiring Customer Service:

$113,000

This analysis is based on salary ranges collected from 424 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $80,000 - $113,000

  • 25% of job descriptions advertised a maximum salary above $175,825.
  • 5% of job descriptions advertised a maximum salary above $250,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Account Management, Sales experience and Data Analysis. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. Account Management

    36% jobs mention Account Management as a required skill. The Median Salary Range for these jobs is $108,600 - $174,200

    • 25% of job descriptions advertised a maximum salary above $211,900.
    • 5% of job descriptions advertised a maximum salary above $261,140.

  2. Sales experience

    41% jobs mention Sales experience as a required skill. The Median Salary Range for these jobs is $101,000 - $160,000

    • 25% of job descriptions advertised a maximum salary above $211,900.
    • 5% of job descriptions advertised a maximum salary above $260,000.

  3. Data Analysis

    26% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $100,000 - $145,750

    • 25% of job descriptions advertised a maximum salary above $190,000.
    • 5% of job descriptions advertised a maximum salary above $255,000.

  4. CRM

    27% jobs mention CRM as a required skill. The Median Salary Range for these jobs is $92,450 - $140,000

    • 25% of job descriptions advertised a maximum salary above $181,700.
    • 5% of job descriptions advertised a maximum salary above $259,000.

  5. Analytical Skills

    44% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $91,400 - $138,750

    • 25% of job descriptions advertised a maximum salary above $200,000.
    • 5% of job descriptions advertised a maximum salary above $252,000.

  6. Project Management

    27% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $105,000 - $137,500

    • 25% of job descriptions advertised a maximum salary above $178,550.
    • 5% of job descriptions advertised a maximum salary above $277,120.

  7. Communication Skills

    76% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $82,435 - $119,783.33

    • 25% of job descriptions advertised a maximum salary above $180,000.
    • 5% of job descriptions advertised a maximum salary above $250,000.

  8. Problem Solving

    38% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $85,000 - $110,000

    • 25% of job descriptions advertised a maximum salary above $200,000.
    • 5% of job descriptions advertised a maximum salary above $244,634.2.

  9. Written communication

    30% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $75,000 - $100,056

    • 25% of job descriptions advertised a maximum salary above $155,900.
    • 5% of job descriptions advertised a maximum salary above $250,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Pharmaceutical, Pharmaceuticals, Biotech and Cybersecurity. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. Pharmaceutical

    4% jobs are in Pharmaceutical industry. The Median Salary Range for these jobs is $114,100 - $211,900

    • 25% of job descriptions advertised a maximum salary above $259,075.
    • 5% of job descriptions advertised a maximum salary above $350,625.

  2. Pharmaceuticals, Biotech

    3% jobs are in Pharmaceuticals, Biotech industry. The Median Salary Range for these jobs is $114,100 - $211,900

    • 5% of job descriptions advertised a maximum salary above $215,795.

  3. Cybersecurity

    2% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $126,400 - $190,000

    • 25% of job descriptions advertised a maximum salary above $237,500.
    • 5% of job descriptions advertised a maximum salary above $260,000.

  4. Software Development

    7% jobs are in Software Development industry. The Median Salary Range for these jobs is $117,475 - $171,500

    • 25% of job descriptions advertised a maximum salary above $192,750.
    • 5% of job descriptions advertised a maximum salary above $250,921.

  5. Software as a Service (SaaS)

    3% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $95,634.86 - $122,500

    • 25% of job descriptions advertised a maximum salary above $160,000.
    • 5% of job descriptions advertised a maximum salary above $235,640.

  6. Insurance

    4% jobs are in Insurance industry. The Median Salary Range for these jobs is $79,200 - $105,000

    • 25% of job descriptions advertised a maximum salary above $134,112.5.
    • 5% of job descriptions advertised a maximum salary above $223,000.

  7. Healthcare

    8% jobs are in Healthcare industry. The Median Salary Range for these jobs is $71,450 - $84,350

    • 25% of job descriptions advertised a maximum salary above $124,350.
    • 5% of job descriptions advertised a maximum salary above $196,649.6.

  8. Claim

    1% jobs are in Claim industry. The Median Salary Range for these jobs is $48,700 - $80,400

    • 5% of job descriptions advertised a maximum salary above $167,000.

  9. Mental Health

    1% jobs are in Mental Health industry. The Median Salary Range for these jobs is $60,000 - $60,000

    • 25% of job descriptions advertised a maximum salary above $130,000.
    • 5% of job descriptions advertised a maximum salary above $160,000.

  10. Customer Service

    1% jobs are in Customer Service industry. The Median Salary Range for these jobs is $36,400 - $36,400

    • 25% of job descriptions advertised a maximum salary above $42,000.
    • 5% of job descriptions advertised a maximum salary above $57,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Professional Services Resident Manager, NG-SIEM (Remote)
Posted about 2 hours ago

📍 United States

💸 110000.0 - 190000.0 USD per year

🔍 Cybersecurity

  • 8+ years of experience working with log management/SIEM solutions (Falcon LogScale, Splunk, QRadar, Arcsight, LogRhythm, Exabeam Data Lake, etc) in a professional services or similar capacity.
  • Strong understanding of employee management concepts with the demonstrated ability to lead teams.
  • Prior management experience (3+ years) of small to medium-sized teams within software deployment projects and/or field engineering or consulting organizations.
  • Experience developing go-to-market strategies including new service offerings and cross-sell/upsell opportunities.
  • Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs.
  • Knowledge of SIEM skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts.
  • Experience managing technical deployments, tracking time, and running projects from kickoff to closure.
  • Applied knowledge of infrastructure services and applications hosted in AWS, GCP, and Azure and traditional on-prem IT environments, such as directory services, database servers, containerization, authentication providers, networking and data storage.
  • Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders.
  • Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams.
  • Strong written and oral communication skills in English.
  • Build and grow a team that helps customers operationalize and support Next-Gen SIEM.
  • Work with the professional services leadership team to build and enhance the organization, expand programs, increase efficiencies, and create a world-class, customer-focused offering.
  • Work cross functionally with CrowdStrike teams to ensure successful delivery outcomes.
  • Manage and mentor team members to help expand skill sets and maximize performance.
  • Anticipate customer needs for Next-Gen SIEM by staying aware of new CrowdStrike technologies.
  • Manage customer projects both directly and as a project leadership role.
  • Work closely and collaboratively with customer information technology teams.
  • Work closely and collaboratively with the internal Next-Gen SIEM cross functional teams to develop customer facing collateral.
  • Lead skills workshops for the Platform Operations team.
  • Ability to travel up to 25% of the time.

AWSProject ManagementPythonSQLBashGCPKafkaKubernetesAzureCI/CDCustomer serviceLinuxNetworkingJSONAnsible

Posted about 2 hours ago
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🔥 Underwriting Assistant
Posted about 5 hours ago

📍 United States

🧭 Full-Time

💸 60000.0 - 80000.0 USD per year

🔍 Insurance

🏢 Company: Nirvana Insurance👥 101-250💰 $57,000,000 Series B over 1 year agoInternet of ThingsFinancial ServicesInsurTech

  • 2-3 years of underwriting/operations experience in the insurance industry, preferably in the transportation segment
  • Exception attention to detail
  • Strong written and verbal communication skills with internal & external stakeholders
  • Successfully able to work in high-growth, ambiguous environments
  • Resolve technical and non technical inquiries from agents, brokers and insureds via written or virtual channels
  • Work closely with the Underwriting team to ensure thorough and consistent execution across new and renewal business files
  • Work with internal and external stakeholders to manage documentation pertaining to troubleshooting and problem resolution
  • Diary important dates and deadlines for underwriting
  • Work with agents and insureds to deliver quotes, binder, policies, and endorsements
  • Issue formal notices as necessary for policies
  • Assist in onboarding customers and facilitate communication between fleets and external camera partners as needed

Communication SkillsMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsWritten communicationDocumentationVerbal communicationTroubleshootingClient relationship managementData entryRelationship managementRisk ManagementTechnical supportData analytics

Posted about 5 hours ago
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🔥 VELYS Sales Manager | Central Region US (fully remote role based in Iowa, Kansas, Missouri, Nebraska or Central & Southern Illinois)
Posted about 6 hours ago

📍 United States, Canada

🧭 Full-Time

💸 111000.0 - 179400.0 USD per year

🔍 MedTech

  • BA/BS is required.
  • Minimum of 5 years of medical device sales experience is required.
  • Capital Sales experience is strongly preferred.
  • Demonstrated consistent successful sales achievements in previous roles is strongly preferred.
  • Software/digital sales experience is strongly preferred.
  • C-Suite and conceptual selling is strongly preferred.
  • Experience with joint reconstructive experience in hips/knees/shoulders is strongly preferred.
  • Disruptive medical technology selling experience is preferred.
  • Strong robotics sales experience is strongly preferred.
  • The ability to travel up to 75% is required.
  • A valid driver's license issued in the United States is required.
  • Strong written and verbal communication skills required.
  • Must be able to learn/know Total Knee Arthroplasty and Total Hip Arthroplasty anatomy and procedures enabling the successful application and sale of the entire VELYS Digital Surgery Product Portfolio.
  • Responsible for the development of a comprehensive executable business plan to meet/exceed all VELYS sales goals in alignment with VELYS Digital Surgery Senior Sales Manager team sales goals.
  • Serves as tactical leader for business plan sales activities to meet/exceed all VELYS Digital Surgery Product Portfolio sales goals with the desired deal acquisition target mix ratios.
  • Encourages sales consultant trainings and hosts physician familiarization sessions (dinner programs, case observations, online training).
  • Works with internal business partners (HCC, Legal, Deal Desk, etc.) to ensure compliance with J&J capital sales process requirements for deal proposals.
  • Assist the VELYS Customer Experience Team and the Field Sales Organization with customer related activities and equipment logistical needs.
  • Work collaboratively with adjacent business partners, company support personnel, geographically aligned Strategic Customer Group and Joint Reconstruction Field Sales personnel to carry out the achievement of overall business unit goals.
  • Work with the VELYS Digital Surgery Senior Sales Manager and VELYS Customer Experience Team on proper launch cadence for VELYS Robotic Assisted Surgery and VELYS Hips Navigation units.
  • Work with the marketing, professional education, and commercial education teams to advance VELYS Digital Surgery sales and utilization.
  • Manage existing business and new opportunities by thoroughly understanding the entire implant and digital surgery business ensuring accelerated deal closure and accurately deal forecasting.
  • Demonstrates a high level of digital intelligence and the aptitude to function in new technology-oriented environments.
  • Leader of VELYS branding and messaging in sales territory.

LeadershipCross-functional Team LeadershipCommunication SkillsProblem SolvingCustomer servicePresentation skillsRelationship buildingAccount ManagementTeamworkNegotiation skillsTrainingClient relationship managementSales experienceStrategic thinkingDigital MarketingCRMFinancial analysisData analyticsCustomer SuccessBudget management

Posted about 6 hours ago
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🔥 Program Manager - Veeam Data Cloud and Kasten (Customer Success) - REMOTE USA
Posted about 11 hours ago

📍 United States

💸 125400.0 - 179100.0 USD per year

🔍 Software Development

🏢 Company: Veeam Software👥 5001-10000💰 $2,000,000,000 Secondary Market 3 months ago🫂 Last layoff about 1 year agoVirtualizationData ManagementData CenterEnterprise SoftwareSoftwareCloud Infrastructure

  • Proven program management skills in a SaaS environment, including ability to develop, documentation and execution of a large-scale rollout
  • Experience in identifying metrics to support growth and change management within programming
  • Self-starter who proactively identify areas of need and takes steps to mitigate
  • Experience in building a business or major department within a larger company
  • Effective communication and collaboration skills, both verbal and written as well as in working with a diverse team and multiple levels of management.
  • Growth Mindset
  • strong organizational skills
  • Help develop and maintain customer journey for VDC 365 and Kasten products, including digital-led touchpoints, in order to drive adoption and growth.
  • Help design and implement the 1:1 (human-led) engagement touchpoints.
  • Define, development, maintain and measure customer enablement programs
  • Create and maintain product development feedback loop
  • Coordinate data collection, reporting and information analysis within Gainsight.
  • Work across departments to communicate pain points and develop programming to address.
  • Analyze quantitative and qualitative information to develop new customer-facing programs to drive positive customer outcomes.

Project ManagementData AnalysisProduct ManagementSalesforceCross-functional Team LeadershipProduct DevelopmentCommunication SkillsAnalytical SkillsCollaborationCustomer serviceRESTful APIsOrganizational skillsReportingStrategic thinkingChange ManagementCustomer SuccessSaaS

Posted about 11 hours ago
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🔥 Summer Start Class (Sales and Client Success Roles)
Posted about 21 hours ago

📍 Philippines

🧭 Full-Time

💸 70000.0 - 100000.0 PHP per month

🔍 Sales, Client Success

🏢 Company: Foundry for Good

  • Enthusiastic individuals with an interest in Sales, Client Success, and/or the nonprofit sector.
  • Strong communication skills (both written and verbal).
  • Ability to adapt quickly and work independently in a fast-paced environment.
  • Motivated and eager to learn new skills and contribute to client success.
  • Participate in an intensive 60-day training program that covers various business functions, including Sales, Client Success, and workplace giving.
  • Work directly with clients, helping them maximize the benefits of our tools and solutions.
  • Assist in onboarding clients, resolving issues, and ensuring they are set up for success.
  • Learn and contribute to the overall sales and client success strategy of the company.

SalesforceCommunication SkillsProblem SolvingCustomer serviceOrganizational skillsTime ManagementWritten communicationExcellent communication skillsAdaptabilityAccount ManagementVerbal communicationActive listeningClient relationship managementRelationship managementSales experienceCRMCustomer Success

Posted about 21 hours ago
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🔥 Waste Water Treatment Technical Consultant
Posted about 21 hours ago

📍 United States, Canada

🧭 Full-Time

💸 140000.0 - 160000.0 USD per year

🔍 Water Treatment

🏢 Company: ChemTreatJobs

  • Bachelor of Arts/Sciences or Master’s degree in biology, chemistry, environmental engineering, or related fields is required.
  • 10+ years of field experience in water and wastewater treatment will be considered as an equivalent to a four-year degree.
  • Technical and in-depth knowledge in one or more key industries, including Chemical, Refining, and Food & Beverage.
  • Ability to present treatment recommendations in both oral and written communications.
  • Technical, Analytical skills, and business knowledge.
  • Provide field sales technical assistance and product recommendations. This includes plant surveys, proposal preparation, sales presentations, application testing and customer/prospect entertainment.
  • Applying knowledge of polymer chemistry and polymer uses and testing procedures such as jar tests.
  • Provide expertise to ChemTreat sales representatives in product screening and treatment program selection, the application of chosen treatment programs, and in troubleshooting treatment programs to meet the customer’s cost and performance objectives in the area of Food & Beverage.
  • Travel throughout the continental U.S. on an average of three days/two nights per week.
  • Provide field troubleshooting and technical assistance as required. This assistance includes problem-solving, sales representative on-site training, operator training, and equipment inspections.
  • Oversee continued development and management of odor control product line.

Data AnalysisCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceTroubleshootingSales experienceTechnical support

Posted about 21 hours ago
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🔥 Photography/Video Studio Assistant & Editor (004-00103)
Posted about 21 hours ago

📍 Philippines

🧭 Full-Time

💸 1200.0 - 1800.0 AUD per month

🔍 Photography/Videography

🏢 Company: Hunt St

  • Experience in photo and video editing
  • Proficient in Adobe Lightroom, Photoshop, and Premiere Pro
  • Highly organised and detail-oriented
  • Tech-savvy and comfortable handling workflows, emails, social media platforms, and website updates
  • Quick and responsive, able to deliver edits and tasks with a fast turnaround time
  • Great at following verbal and video instructions
  • Edit photos and videos to align with the client's branding and style
  • Use Adobe Creative Suite, particularly Premiere Pro for video editing
  • Assist in managing and organising social media content
  • Maintain and organise digital files for an efficient workflow
  • Manage emails and client communications
  • Handle workflow processes and update project timelines
  • Assist with website updates and maintenance
  • Help streamline business operations to improve efficiency

Adobe LightroomAdobe PhotoshopAdministrative ManagementContent creationCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementEditingComputer skills

Posted about 21 hours ago
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🔥 AVP, Event Marketing & Experiences
Posted about 21 hours ago

📍 United States

🧭 Full-Time

💸 90000.0 - 155000.0 USD per year

🔍 Marketing

🏢 Company: University👥 11-50🫂 Last layoff 5 months agoConsultingRentalProject ManagementInformation Technology

  • Bachelor’s degree or, in lieu of a degree, a high school diploma/GED and 5+ years of event experience.
  • 4+ years of experience in the following: event marketing, project management or marketing/creative agency experience.
  • 1+ years of experience managing Salesforce campaigns & reporting.
  • 3+ years’ experience managing budgets, allocating & optimizing spend across a portfolio of tactics, along with an ability to prioritize.
  • Ability to travel (up to 50%) and perform off hours/weekend work as needed.
  • Advanced skills in Salesforce, Microsoft PowerPoint, Excel and Word.
  • Create a Tradeshow experience center of excellence with sustainable process improvement plans, best practices and tactical execution plans to create efficiency and implement self-service models.
  • Develop, lead, manage and execute ~80 compelling event marketing programs that showcase the Synchrony brand, our partners and resonate with our audiences.
  • Design programs that connect the dots between relevant opportunities and business goals.
  • Design experiences that help drive industry goals focused on the merchant experience – from acquisition to engagement.
  • Flawlessly implement the event marketing strategy and activation plans – incorporating unique ideas and new trends for enhanced/differentiated experiences.
  • Partner with stakeholders to define event objectives, activation opportunities, schedules, required resources and measures of success for all events.
  • Collaborate with agency partners to improve overall tradeshow operations – includes but not limited to: process improvement, giveaway approach, on-site documentation for teams, merchant acquisition strategies and optimization.
  • Develop and present proposals and key updates to internal stakeholders, as appropriate.
  • Conduct site visits as necessary for event locations, prepare RFPs for event services, oversee negotiations, and lead the decision-making and recommendation process.
  • Manage and collaborate with agency partners and other 3rd party vendors with clear roles and responsibilities as well as negotiate and execute all contracts/agreements.
  • Work with internal teams on development of effective event promotion strategies that include inbound and outbound marketing communications tactics, including advertising, social media and PR.
  • Develop strong relationships with event properties to maximize investment.
  • Manage and when appropriate, train all relevant vendor and staff resources to ensure flawless execution of events.
  • Monitor activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
  • Coordinate internal engagement and collaboration across business units and business areas to maximize integration and value along with consistent reporting metrics that properly demonstrate ROI.
  • Responsible for budget tracking and optimization.
  • Perform other duties and/or special projects as needed.

Project ManagementAgileSalesforceCross-functional Team LeadershipCollaborationMicrosoft ExcelCustomer serviceRESTful APIsNegotiationAttention to detailOrganizational skillsWritten communicationMultitaskingRelationship buildingReportingTrainingClient relationship managementBudgetingStrong communication skillsMarketingStakeholder managementStrategic thinkingDigital MarketingProcess improvementCRMFinancial analysisBudget management

Posted about 21 hours ago
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🔥 AD, Thought Leader Liaison - Renal - Pacific NW - Remote
Posted about 22 hours ago

📍 United States

💸 145600.0 - 270400.0 USD per year

🔍 Pharmaceutical

🏢 Company: internal_careers_for_acquired_entities

  • At least 5 years of experience in Thought Leader/Center of Excellence engagement within the pharmaceutical industry
  • Ability to travel up to 80% of time
  • Proven ability to develop productive relationships with physicians and other healthcare professionals
  • Strong analytical skills and presentation skills with the ability to prioritize, negotiate and problem solve
  • Financial/budgetary experience
  • Proven ability to work effectively in a matrixed environment
  • Curate advocacy for respective brand(s), allergy and/or the organization.
  • Educate and align TLs to our Strategic Imperatives while being accountable for pulling through brand initiatives with the Thought Leaders.
  • Serve as moderator/faculty for educational activities (e.g. Peer Exchange).
  • Contribute to the identification and execution of educational activities/opportunities (e.g. Product Theaters).
  • Liaise and coordinate national/regional conferences, state society meetings and patient advocacy events (as appropriate).
  • Align across the Novartis organization to coordinate TL interactions and deliver a cohesive customer experience during these events.

LeadershipProject ManagementPeople ManagementCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesMentoringPresentation skillsComplianceRelationship buildingProblem-solving skillsAccount ManagementTeamworkNegotiation skillsTrainingBudgetingCross-functional collaborationSales experienceMarketingStakeholder managementStrategic thinkingFinancial analysis

Posted about 22 hours ago
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🔥 Biomed Technician 2 - Santa Barbara
Posted about 22 hours ago

📍 United States

💸 66704.0 - 100056.0 USD per year

🏢 Company: GEHC_ExternalSite

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
  • The successful applicant must comply with GEHC's standard background check, including a post offer drug test.
  • Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
  • Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
  • Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
  • Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
  • Effectively communicate and partner with teammates and colleagues.
  • Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction.
  • Implement GE/customer facility contract, supporting business goals and objectives.
  • Lead, instruct, and assist technicians on basic and complex repairs and resolution.
  • Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
  • Share on-call/pager responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools and test equipment, and ensure calibration.
  • Maintain approved parts inventory.
  • Manage vendors' service delivery processes in compliance with GE policies, as instructed.
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
  • May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).
  • Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

Embedded SystemsCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationComplianceInterpersonal skillsTeamworkTroubleshootingActive listeningTechnical support

Posted about 22 hours ago
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