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Biomed Technician 2 - Santa Barbara

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💎 Seniority level: Junior, 2+ years

📍 Location: United States

💸 Salary: 66704.0 - 100056.0 USD per year

🏢 Company: GEHC_ExternalSite

⏳ Experience: 2+ years

🪄 Skills: Embedded SystemsCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationComplianceInterpersonal skillsTeamworkTroubleshootingActive listeningTechnical support

Requirements:
  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
  • The successful applicant must comply with GEHC's standard background check, including a post offer drug test.
  • Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
Responsibilities:
  • Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
  • Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
  • Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
  • Effectively communicate and partner with teammates and colleagues.
  • Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction.
  • Implement GE/customer facility contract, supporting business goals and objectives.
  • Lead, instruct, and assist technicians on basic and complex repairs and resolution.
  • Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
  • Share on-call/pager responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools and test equipment, and ensure calibration.
  • Maintain approved parts inventory.
  • Manage vendors' service delivery processes in compliance with GE policies, as instructed.
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
  • May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).
  • Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.
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