Customer support Job Salaries

Find salary information for remote positions requiring Customer support skills. Make data-driven decisions about your career path.

Customer support

Median high-range salary for jobs requiring Customer Support:

$98,000

This analysis is based on salary ranges collected from 149 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $72,000 - $98,000

25% of job descriptions advertised a maximum salary above $158,143.75.
5% of job descriptions advertised a maximum salary above $250,500.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Customer Success, Data Analysis and SaaS. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Customer Success
38% jobs mention Customer Success as a required skill. The Median Salary Range for these jobs is $93,500 - $133,371
- 25% of job descriptions advertised a maximum salary above $181,087.5.
- 5% of job descriptions advertised a maximum salary above $273,482.75.
Data Analysis
35% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $85,000 - $113,660
- 25% of job descriptions advertised a maximum salary above $172,500.
- 5% of job descriptions advertised a maximum salary above $245,995.
SaaS
32% jobs mention SaaS as a required skill. The Median Salary Range for these jobs is $91,134.86 - $112,500
- 25% of job descriptions advertised a maximum salary above $162,500.
- 5% of job descriptions advertised a maximum salary above $260,000.
Analytical Skills
46% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $80,000 - $110,000
- 25% of job descriptions advertised a maximum salary above $173,300.
- 5% of job descriptions advertised a maximum salary above $265,283.25.
Communication Skills
74% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $72,000 - $100,000
- 25% of job descriptions advertised a maximum salary above $162,850.
- 5% of job descriptions advertised a maximum salary above $259,500.
Technical support
30% jobs mention Technical support as a required skill. The Median Salary Range for these jobs is $80,000 - $98,000
- 25% of job descriptions advertised a maximum salary above $140,000.
- 5% of job descriptions advertised a maximum salary above $202,812.5.
Problem Solving
45% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $70,000 - $92,000
- 25% of job descriptions advertised a maximum salary above $139,375.
- 5% of job descriptions advertised a maximum salary above $251,500.
Customer service
56% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $70,000 - $91,437.6
- 25% of job descriptions advertised a maximum salary above $141,000.
- 5% of job descriptions advertised a maximum salary above $221,965.
Troubleshooting
34% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $62,400 - $90,000
- 25% of job descriptions advertised a maximum salary above $133,028.25.
- 5% of job descriptions advertised a maximum salary above $203,500.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Cybersecurity, Software Development and Automotive. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Cybersecurity
3% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $182,000 - $255,000
- 25% of job descriptions advertised a maximum salary above $260,000.
Software Development
17% jobs are in Software Development industry. The Median Salary Range for these jobs is $113,500 - $154,012.5
- 25% of job descriptions advertised a maximum salary above $183,750.
- 5% of job descriptions advertised a maximum salary above $293,440.
Automotive
1% jobs are in Automotive industry. The Median Salary Range for these jobs is $93,000 - $128,750
- 25% of job descriptions advertised a maximum salary above $137,500.
Healthcare
7% jobs are in Healthcare industry. The Median Salary Range for these jobs is $81,000 - $112,000
- 25% of job descriptions advertised a maximum salary above $136,092.75.
- 5% of job descriptions advertised a maximum salary above $161,730.
Customer Support
2% jobs are in Customer Support industry. The Median Salary Range for these jobs is $70,000 - $98,000
- 25% of job descriptions advertised a maximum salary above $114,500.
- 5% of job descriptions advertised a maximum salary above $120,000.
Software as a Service (SaaS)
9% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $68,000 - $90,875.2
- 25% of job descriptions advertised a maximum salary above $111,250.
- 5% of job descriptions advertised a maximum salary above $155,500.
Marketing
1% jobs are in Marketing industry. The Median Salary Range for these jobs is $59,600 - $69,000
- 25% of job descriptions advertised a maximum salary above $73,000.
Fintech
2% jobs are in Fintech industry. The Median Salary Range for these jobs is $63,000 - $65,000
- 25% of job descriptions advertised a maximum salary above $147,500.
- 5% of job descriptions advertised a maximum salary above $175,000.
E-Commerce
1% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $54,540 - $63,320
- 25% of job descriptions advertised a maximum salary above $68,640.
Health and Wellness
2% jobs are in Health and Wellness industry. The Median Salary Range for these jobs is $45,000 - $60,000
- 25% of job descriptions advertised a maximum salary above $101,250.
- 5% of job descriptions advertised a maximum salary above $115,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Sr. Enrollment Advisor

Posted about 2 hours ago

📍 US

💸 70000.0 USD per year

🔍 Education

🏢 Company: Blueprint Test Prep

🔧 Requirements

4+ years of direct experience in test preparation, sales preparation, enrollment advising, or higher education sales.
Demonstrated experience in high-level sales strategy, quota management, and revenue forecasting.
Ability to exercise discretion and independent judgment in sales, enrollment strategy, and customer advising.
Exceptional problem-solving skills, with a consultative and analytical approach to advising students and growing revenue.
Experience in graduate-level test prep, medical, or legal education is strongly preferred.
Capable of building and managing long-term client relationships to drive business success.
Excellent verbal and written communication skills, with a persuasive and influential approach to sales.
Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
Experience using CRM tools to track leads, manage the student pipeline, and optimize sales performance.

💡 Responsibilities

Serve as a primary consultant for questions related to Blueprint’s programs, ensuring compliance with company policies.
Provide strategic consultative sales counseling to prospective students through phone, email, and live chat, navigating them through the enrollment process.
Develop and implement data-driven enrollment strategies to optimize conversion rates and ensure enrollment growth.
Exercise independent discretion in developing and executing sales tactics, advising potential students on program selection, and closing enrollments.
Promote Blueprint’s tutoring, classroom, and online courses, ensuring a tailored approach based on customer needs.
Lead tutor pairing assignments, matching students with appropriate instructors based on their unique learning needs.
Foster a high-touch customer engagement environment, ensuring continued enrollment and program completion.
Train and mentor team members providing leadership and professional development guidance.
Track leads, sales metrics, and customer interactions using CRM tools to optimize the student pipeline.
Meet and exceed sales quotas, contributing to overall business performance.
Work closely with marketing, operations, and product teams to refine messaging, and student experiences.
Achieve monthly enrollment sales goals, retention targets, and other service metrics

Salesforce Communication Skills Customer service Mentoring Account Management Negotiation skills Training Client relationship management Sales experience Team management Lead Generation CRM Customer support

Posted about 2 hours ago

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🔥 Customer Service Specialist (E-Commerce)

Posted about 5 hours ago

📍 Philippines

🧭 Full-Time

💸 5.0 - 6.0 USD per hour

🔍 E-Commerce

🏢 Company: Treantly

🔧 Requirements

3+ years of experience managing e-commerce operations and warehouse logistics
3+ years in customer support, with experience handling inquiries across multiple channels
2+ years of phone-based sales experience, with the ability to convert inquiries into purchases
2+ years of hands-on experience managing Shopify stores
Familiarity with the US E-Commerce Market
Excellent English Communication Skills

💡 Responsibilities

Managing warehouse coordination, delivery schedules, and shipping processes
Handling inquiries via phone, email, and chat with professionalism and care
Providing product recommendations and closing deals through phone and email interactions

Shopify Operations Management Microsoft Excel Customer service RESTful APIs Attention to detail Sales experience Customer support English communication

Posted about 5 hours ago

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🔥 Work from Home Customer Representative

Posted about 6 hours ago

📍 USA

🧭 Full-Time

💸 4960.0 - 5930.0 USD per month

🔍 Customer Service

🏢 Company: Dentsu Creative (MKTG)

🔧 Requirements

At least 1 year of previous experience working with customers
Proficient in MS Excel – 1 year experience required
Ability to quote pricing preferred
Must be able to work under limited supervision
Excellent customer service skills
Highly organized
Ability to work in a fast paced environment
Excellent communication skills, both written and verbal
Strong attention to detail
Ability to multi-task
Dependable

💡 Responsibilities

Receiving calls during normal business hours/on-call
Ensures all call outs are completed in a timely manner.
Creates and assign work orders to vendors.
Dispatching and tracking marketers assigned to work orders.
Quoting services to customer depending on the market pricing for each.
Customer service and issue resolution for vendors.
Assists customers with resolving issues involving cell site maintenance.
Ensures customers are updated daily for all emergency call out requests.
Assists marketers with directions, access issues, and other issues that arise while working in the field.
Responsible for completing all assigned work orders in a timely manner.
Prepare work orders for invoicing.
Adding cost to individual work orders for invoicing.
Generate reports within proprietary systems.
Tracker updates submitted to customer on a weekly or monthly basis depending on each customer market.
Following up with all open work that is needing to be scheduled.
Responsible for all day to day service scheduling.
Creating work orders/dispatching and scheduling all emergency call out requests.
Vendor issue resolution.
Working closely with propane vendors on any access issues, directions, or other issues pertaining to completing.

Communication Skills Microsoft Excel Customer service Attention to detail Organizational skills Multitasking Problem-solving skills Data entry Customer support

Posted about 6 hours ago

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🔥 Customer Success Associate IV

Posted about 6 hours ago

📍 United States

🧭 Full-Time

💸 96000.0 - 137000.0 USD per year

🔍 Healthcare

🔧 Requirements

5+ years of frontline customer support/success experience in a startup, healthcare or other complex environment
3+ years of healthcare experience in one (or more) of the following settings: Pharmacy, Clinical, Hub Service, Benefits Provider
3+ years of experience engaging and retaining strategic customers or vendors
BA/BS or equivalent years of work experience
Fertility experience

💡 Responsibilities

Teach, train, and empower new clinic users from your market on the Alto Connect platform and Alto processes
Confidently communicate how Alto addresses common pain points encountered by clinic back-office procedures
Resolve internal workflow needs to ensure that clinics consider Alto their preferred pharmacy partner
Partner closely with other members of the Growth Team, including Partnership Managers (Sales)
Document and track clinic issues, feedback, and requests - escalating as needed
Work cross-functionally to design relevant solutions for roadblocks with clinic adoption
Develop and implement initiatives to increase Alto engagement and retention
Provide Voice of the Customer feedback to Product & Engineering

SQL Communication Skills Problem Solving RESTful APIs Account Management Training Client relationship management Customer support Customer Success

Posted about 6 hours ago

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🔥 Technical Implementation Program Manager [Finance]

Posted about 6 hours ago

📍 United States

🧭 Full-Time

💸 62400.0 - 78000.0 USD per year

🔍 SaaS

🔧 Requirements

3+ years of experience in technical implementation, solution engineering, or customer success management with a focus on SaaS or enterprise solutions.
Strong project management skills with experience in managing cross-functional teams and complex implementations.
Experience with data analytics and visualization tools (e.g, Looker, PowerBI, SQL, Snowflake)
Experience with APIs, integrations, and technical configurations for software solutions.
Ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
Excellent troubleshooting and problem-solving abilities.
Exceptional communication and interpersonal skills.
Ability to work independently and manage multiple projects simultaneously.

💡 Responsibilities

Lead and manage the implementation of the solution for new customers, ensuring a smooth transition from sales to deployment.
Develop and manage project plans, timelines, and milestones for customer implementations. Track progress and ensure timely delivery of projects.
Partner with Customer Success Managers (CSMs), Product, Engineering, and Support teams to ensure all customer requirements are met, with proactive communication and coordination.
Provide expert technical advice and best practices to customers to guide them through integration and adoption. Understand customer environments and tailor implementations accordingly.
Address and resolve technical issues during implementation phases, collaborating with engineering and support teams when necessary.
Provide training to customers on best practices, product features, and technical workflows. Create and maintain technical documentation to ensure the customer can easily manage and operate the solution.
Ensure successful handoff to the customer success team post-implementation, providing any additional support as needed for long-term customer satisfaction.
Gather feedback from customers on their implementation experience and work with internal teams to continuously improve processes, tools, and resources for future implementations.

Project Management SQL Data Analysis Snowflake Project Coordination Cross-functional Team Leadership Communication Skills Analytical Skills Collaboration CI/CD Agile methodologies RESTful APIs Troubleshooting Data visualization Stakeholder management Technical support Software Engineering Data analytics Customer support Customer Success SaaS

Posted about 6 hours ago

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🔥 Customer Success Manager, SMB

Posted about 6 hours ago

📍 Canada, United States

🧭 Full-Time

💸 68000.0 - 92000.0 USD per year

🔍 SaaS

🔧 Requirements

Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement
Strong communication skills over email, the phone, or even a video call.
Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business.

💡 Responsibilities

Guide Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management.
Act as the customer champion and advocate, helping increase awareness of customer needs and priorities.
Support customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind

Product Management Salesforce Communication Skills Collaboration Customer service Account Management Negotiation skills Relationship management Strategic thinking CRM Customer support Customer Success SaaS

Posted about 6 hours ago

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🔥 Technical Customer Suppport- Tier 1 (Remote - US Based)

Posted about 16 hours ago

📍 United States

💸 50000.0 - 55000.0 USD per year

🔍 SaaS

🏢 Company: Togetherwork👥 101-250💰 Private 9 months agoSaaS Real Estate Software

🔧 Requirements

Bachelor’s degree in Information Systems, Business, or equivalent experience.
3+ years of experience in customer support, with demonstrated Tier 2 troubleshooting skills.
Strong troubleshooting ability for SaaS applications, integrations, and payment processing systems.
Excellent problem-solving skills and a proactive approach to resolving technical issues.
Strong written and verbal communication skills.
Ability to analyze system behavior and identify underlying technical issues.
Experience documenting solutions, workflows, and best practices for internal and external use.
Comfortable working across teams, including Product Management, Engineering, and leadership.
Ability to manage multiple tasks, prioritize effectively, and work independently.
Strong time and project management skills.
Ability to remain calm under pressure and adapt to evolving customer needs.

💡 Responsibilities

Provide Tier 1 customer support via phone and email, ensuring prompt responses and resolution.
Meet first-response and resolution time SLAs.
Independently troubleshoot advanced technical issues and reduce reliance on escalations.
Support payment processing inquiries, including reconciliation, chargebacks, and point-of-sale terminal issues.
Be part of the off-hours on-call rotation for evenings, weekends and holidays.
Collaborate with Product Management, Engineering, and leadership to resolve complex technical issues.
Document solutions for recurring issues and contribute to an internal knowledge base.
Assist in user acceptance testing for application releases.
Train and educate customers on best practices to increase feature adoption and reduce support dependency.
Identify and suggest improvements for internal processes and product functionality based on customer feedback.
Proactively diagnose system issues beyond standard troubleshooting, providing in-depth analysis and potential fixes.
Act as a technical subject matter expert for internal teams and customers.

SQL API testing Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Documentation Troubleshooting Active listening Technical support Customer support SaaS

Posted about 16 hours ago

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🔥 Automotive Parts Technical Support Representative

Posted about 18 hours ago

📍 United States

🧭 Full-Time

💸 55000.0 - 65000.0 USD per year

🔍 Automotive Parts

🏢 Company: Burnout Brands

🔧 Requirements

High School diploma or equivalent
Demonstrated vehicle maintenance experience, ASE Automotive Certification or equivalent preferred
Vehicle maintenance experience is required.
2 years customer facing service experience preferred

💡 Responsibilities

Maintain a high level of product and service knowledge
Assist customers with automotive related sales questions related to products, installations and service support
Function as the Technical Expert for both customers and sales team member
Working with both the Sales Team and Engineering Team, relay customer feedback and identify trends allowing for product improvement/modification as required
Provide customers with in-depth information regarding equipment & parts for sale
Champion the customer as an advocate throughout the RMA process
Work to resolve customer complaints in person, via telephone or email
Support the sales team where required in the areas of technical knowledge and customer support

Communication Skills Analytical Skills Problem Solving Customer service Written communication Excellent communication skills Troubleshooting Active listening Sales experience Technical support Customer support

Posted about 18 hours ago

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🔥 Customer Operations Executive (Part time - UK Loans)

Posted about 20 hours ago

📍 London, Kent

🧭 Part-Time

💸 10800.0 - 11200.0 GBP per year

🔍 Fintech

🏢 Company: Lendable

🔧 Requirements

Strong communication skills.
Excellent problem-solving abilities and a customer-first mindset.
Ability to work efficiently in a fast-paced environment.
Highly efficient in working across multiple different cases and systems
Strong computer literacy
Previous experience in customer support or a related field is a plus.

💡 Responsibilities

Assist applicants in navigating the loan application process, ensuring they can access funds in their bank accounts as efficiently as possible.
Validate the information provided by loan applicants to uphold responsible lending practices following our policies and procedures.
Every interaction you have will reflect our commitment to putting customers first, ensuring their queries are resolved promptly.
Propose enhancements to our processes and product features that can drive growth and efficiency, sharing valuable customer feedback with our product team.
Deliver tailored and meaningful responses to customers, using Lendable's quality assurance scorecard to maintain high standards.
Identify and document instances of customer dissatisfaction with Lendable’s processes, responding appropriately to resolve complaints or following escalation procedures when necessary.
Achieve individual and team performance targets to contribute to key business and departmental objectives.

Communication Skills Analytical Skills Microsoft Excel Customer service Attention to detail Excellent communication skills Problem-solving skills Active listening Data entry Computer skills Customer support

Posted about 20 hours ago

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🔥 Customer Care Associate (Remote) @ Brigit

Posted about 23 hours ago

📍 United States

🧭 Full-Time

💸 45000.0 - 48000.0 USD per year

🔍 Financial Health

🏢 Company: Brigit👥 51-100💰 $75,000,000 Debt Financing almost 4 years agoInternet Personal Finance Finance Mobile Apps FinTech

🔧 Requirements

At least a Highschool Degree or equivalent
2+ years of experience in customer support
Passion about helping people and providing incredible customer care
Ability to work in a fast-paced work environment and thrive in ambiguity. Can handle a large volume of email inquires and solving customer questions in a timely manner
Empathy and problem solving skills
Efficient and clear communication skills to resolve difficult customer issues
Strong ability to spot trends or problems and creatively find solutions
Professional response to negative feedback or user interactions

💡 Responsibilities

Respond to emails and live chats (goal is 200/tickets a day, depending on volume)
Learn and be an expert in all the issues/situations our users need assistance with
Be on the lookout for issues reported by customers and create Jira tickets for other departments to review/resolve
Feel comfortable in escalating tickets as required and follow through to resolution
Acknowledge all feedback given from management regarding QA, attitude, or performance reviews
Escalation of all BBB threats, CFPB threats, FTC threats, legal matters and other high pressing issues to Management

Jira Communication Skills Problem Solving Customer service Empathy Customer support

Posted about 23 hours ago

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Shown 10 out of 209

Customer support Job Salaries

Median high-range salary for jobs requiring Customer Support:

Skills and Salary

Customer Success

Data Analysis

SaaS

Analytical Skills

Communication Skills

Technical support

Problem Solving

Customer service

Troubleshooting

Industries and Salary

Cybersecurity

Software Development

Automotive

Healthcare

Customer Support

Software as a Service (SaaS)

Marketing

Fintech

E-Commerce

Health and Wellness

Jobs