Customer support Job Salaries

Find salary information for remote positions requiring Customer support skills. Make data-driven decisions about your career path.

Customer support

Median high-range salary for jobs requiring Customer Support:

$92,000

This analysis is based on salary ranges collected from 178 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $70,000 - $92,000

25% of job descriptions advertised a maximum salary above $144,000.
5% of job descriptions advertised a maximum salary above $233,980.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Customer Success, Data Analysis and SaaS. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Customer Success
36% jobs mention Customer Success as a required skill. The Median Salary Range for these jobs is $93,400 - $125,750
- 25% of job descriptions advertised a maximum salary above $176,500.
- 5% of job descriptions advertised a maximum salary above $271,965.5.
Data Analysis
32% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $85,000 - $115,000
- 25% of job descriptions advertised a maximum salary above $175,000.
- 5% of job descriptions advertised a maximum salary above $235,982.5.
SaaS
31% jobs mention SaaS as a required skill. The Median Salary Range for these jobs is $90,000 - $110,000
- 25% of job descriptions advertised a maximum salary above $159,625.
- 5% of job descriptions advertised a maximum salary above $257,500.
Analytical Skills
42% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $72,000 - $100,675
- 25% of job descriptions advertised a maximum salary above $164,700.
- 5% of job descriptions advertised a maximum salary above $263,750.
Communication Skills
75% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $70,000 - $93,500
- 25% of job descriptions advertised a maximum salary above $156,600.
- 5% of job descriptions advertised a maximum salary above $250,000.
Customer service
58% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $66,500 - $85,000
- 25% of job descriptions advertised a maximum salary above $125,750.
- 5% of job descriptions advertised a maximum salary above $207,535.
Technical support
33% jobs mention Technical support as a required skill. The Median Salary Range for these jobs is $65,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $133,371.
- 5% of job descriptions advertised a maximum salary above $193,500.
Problem Solving
44% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $65,000 - $84,500
- 25% of job descriptions advertised a maximum salary above $137,500.
- 5% of job descriptions advertised a maximum salary above $232,000.
Troubleshooting
35% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $60,000 - $75,000
- 25% of job descriptions advertised a maximum salary above $122,350.
- 5% of job descriptions advertised a maximum salary above $185,500.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Cybersecurity, Software Development and Automotive. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Cybersecurity
2% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $182,000 - $255,000
- 25% of job descriptions advertised a maximum salary above $260,000.
Software Development
19% jobs are in Software Development industry. The Median Salary Range for these jobs is $100,800 - $144,000
- 25% of job descriptions advertised a maximum salary above $185,312.5.
- 5% of job descriptions advertised a maximum salary above $273,500.
Automotive
1% jobs are in Automotive industry. The Median Salary Range for these jobs is $93,000 - $128,750
- 25% of job descriptions advertised a maximum salary above $137,500.
Medical Devices
2% jobs are in Medical Devices industry. The Median Salary Range for these jobs is $65,000 - $106,496
- 25% of job descriptions advertised a maximum salary above $162,704.
- 5% of job descriptions advertised a maximum salary above $181,440.
Healthcare
8% jobs are in Healthcare industry. The Median Salary Range for these jobs is $79,240 - $106,337.5
- 25% of job descriptions advertised a maximum salary above $137,000.
- 5% of job descriptions advertised a maximum salary above $172,400.
Customer Support
2% jobs are in Customer Support industry. The Median Salary Range for these jobs is $70,000 - $98,000
- 25% of job descriptions advertised a maximum salary above $114,500.
- 5% of job descriptions advertised a maximum salary above $120,000.
Software as a Service (SaaS)
8% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $67,000 - $87,437.6
- 25% of job descriptions advertised a maximum salary above $110,000.
- 5% of job descriptions advertised a maximum salary above $154,000.
Fintech
2% jobs are in Fintech industry. The Median Salary Range for these jobs is $63,000 - $65,000
- 25% of job descriptions advertised a maximum salary above $147,500.
- 5% of job descriptions advertised a maximum salary above $175,000.
E-Commerce
2% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $54,540 - $63,320
- 25% of job descriptions advertised a maximum salary above $76,820.
- 5% of job descriptions advertised a maximum salary above $85,000.
Health and Wellness
2% jobs are in Health and Wellness industry. The Median Salary Range for these jobs is $45,000 - $60,000
- 25% of job descriptions advertised a maximum salary above $101,250.
- 5% of job descriptions advertised a maximum salary above $115,000.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Customer Advisor, Sales & Onboarding (Contract)

Posted about 3 hours ago

📍 United States, Canada

🧭 Contract

💸 41740.0 - 55100.0 USD per year

🔍 Telecommunications

🔧 Requirements

Minimum of 2 years of related work experience in a call center, technical support, or sales support environment.
Post-secondary education or equivalent work experience.

💡 Responsibilities

Handling inbound calls and chats while making outbound calls to current and future customers to answer inquiries, book appointments, and provide general support.
Updating and maintaining accurate customer information in our systems.
Coordinating with various teams, including Field Installation, Technical Support, and Enterprise Sales, to ensure seamless order fulfillment.
Using multiple software tools (Slack, G-Suite, Amazon Connect etc.) to manage the order life cycle and deliver an exceptional customer experience.
De-escalating customer concerns and providing effective solutions to enhance customer satisfaction.

Salesforce Communication Skills Customer service RESTful APIs Troubleshooting Sales experience Computer skills Technical support CRM Customer support

Posted about 3 hours ago

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🔥 Outside Property Claim Representative Trainee - Spokane Valley

Posted about 18 hours ago

📍 United States of America

🧭 Full-Time

💸 48700.0 - 80400.0 USD per year

🔍 Claim

🏢 Company: external

🔧 Requirements

High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree required.
Valid driver's license - required.
Bachelor’s Degree preferred or a minimum of two years of work OR customer service related experience preferred.

💡 Responsibilities

Handles 1st party property claims of moderate severity and complexity as assigned.
Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies.
Establishes timely and accurate claim and expense reserves.
Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
Negotiates and conveys claim settlements within authority limits.
Writes denial letters, Reservation of Rights and other complex correspondence.
Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
Meets all quality standards and expectations in accordance with the Knowledge Guides.
Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
Manages file inventory to ensure timely resolution of cases.
Handles files in compliance with state regulations, where applicable.
Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
Identifies and refers claims with Major Case Unit exposure to the manager.
Performs administrative functions such as expense accounts, time off reporting, etc. as required.
Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Must secure and maintain company credit card required.
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above.
Perform other duties as assigned.

Customer service Negotiation Attention to detail Written communication Microsoft Office Suite Verbal communication Active listening Data entry Computer skills Analytical thinking Customer support

Posted about 18 hours ago

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🔥 Imaging Service Operations Coordinator

Posted about 21 hours ago

📍 United States

💸 20.35 - 52.85 USD per hour

🔍 Healthcare

🏢 Company: Technicians👥 11-50 Industrial Technical Support Industrial Engineering

🔧 Requirements

1-2 years of customer service operations experience or a similar role, preferably in a healthcare or medical equipment setting.
Knowledge of the healthcare industry and experience with hospital medical equipment preferred.
Strong understanding of business management principles.
Excellent organizational and time management abilities.
Excellent verbal and written communication and interpersonal skills.
Proficiency in all Microsoft Office programs.
Ability to analyze data and make informed decisions.
Strong problem-solving skills with attention to detail.
Demonstrate in-depth knowledge of medical equipment, recognizing each by name.

💡 Responsibilities

Oversee service events and provide service delivery guidance to Imaging Field Service Team resulting in positive and successful customer experience outcomes.
Collaborate with Imaging Service Management, Sales, Operations, Vendor Management, Pricing, and other Agiliti teams for customer communications to provide support and customer feedback on service escalation, billing and contract issues, and other customer service resolution activities.
Process and maintain CMMS equipment inventory by verifying device, customer and vendor details in CMMS. Verify work order details in CMMS as reported by FSE or Vendor.
Maintain accurate records, billing and regulatory compliance.
Assist in staffing and on-call schedules based on demand. Utilize sound time management and prioritize customer service.
Provide training and support to new customer service staff team members.
Assist customer service team, providing cross and lateral training, emphasizing continuous improvement and teamwork, and offering ongoing feedback with focused action steps for improvement.
Handle customer inquiries and resolve any customer and/or staff concerns, discrepancies, and/or conflicts in a timely manner.
Ensure all activities comply with industry regulations and company policies.
Prepare reports on customer service metrics and service equipment performance as required.
Gather and analyze customer feedback to identify areas for improvement.
Perform other duties as assigned.

Data Analysis Communication Skills Analytical Skills Collaboration Problem Solving Customer service Microsoft Office Organizational skills Time Management Compliance Interpersonal skills Account Management Teamwork Negotiation skills Reporting Training Active listening Data entry Customer support Customer Success Budget management

Posted about 21 hours ago

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🔥 Enrollment Director, Inbound Sales

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 55000.0 - 100000.0 USD per year

🔍 Education

🔧 Requirements

Excellent interpersonal skills with demonstrated ability to work with a wide variety of customers and employees.
Excitement around closing the deal and helping families achieve the best possible solution for their child.
Ability to multitask and handle a high volume of calls and emails.
Careful attention to detail and ability to quickly process verbal and written information
Experience working in an environment with shifting priorities and ability to learn new systems
Enthusiasm for 60-80 outbound calls in response to online inquiries (20 - 50 if focused on fielding inbound calls instead), and a total 3-4 hours of phone talk time per day.
Proficiency with Google Suite, Microsoft Office and experience working with a CRM database
Excitement to take on increasing responsibility and grow within the company.
Experience working in a small, collaborative environment a plus.
Work schedule of 9:00 AM - 6:00 PM, M - F and some Saturdays during January, February, July & August. Willingness to put in extra hours where needed during busiest seasons (winter & summer).
Bachelor’s degree required. Master's degree a plus.
Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.

💡 Responsibilities

Grow the business by meeting and exceeding monthly sales goals, achieved by enrolling families in StudyPoint's academic and test preparation programs.
Field calls and/or online inquiries nationally from families looking to enroll students in our programs.
Employ a consultative phone sales approach to determine the individual needs of families and students.
Follow up with families who express interest in our programs using email, outbound phone calls, and other methods of communication
Match tutors with students based on personality, interests, and skill level across 20 markets throughout the US.
Achieve data-driven goals in the metrics of outbound calls, total talk time, inbound calls and/or leads handled, and conversion rates.
Collaborate with team members responsible for servicing programs and hiring tutors to maximize potential of enrolling more families.
Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales skills.

Salesforce Communication Skills Customer service Microsoft Office RESTful APIs Interpersonal skills MS Office Negotiation skills Client relationship management Strong communication skills Data entry Sales experience Computer skills CRM Customer support

Posted 1 day ago

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🔥 Seller Onboarding Specialist

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 65000.0 - 85000.0 USD per year

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

2-3 years of experience as a training specialist or manager.
Comfortable on camera and talking to large groups of people.
Ability to create well-rounded presentation decks that are intuitive and easy to digest.
Team player who works well with others.
Courteous and detailed written communication skills.
Flexibility and understanding of the fast-paced environment we work in.
Strong learning ability and self-starting attitude.
Determined problem solver with the ability to manage multiple tasks at hand.
Excellent technical skills - mobile app technical skills are vital in this role.
Knowledge of the tech or startup space.
Experience working with a variety of external partnerships in e-commerce.
Management experience in a past role at another tech company is an added bonus

💡 Responsibilities

Implement training materials to onboard new sellers to the platform via virtual group calls.
Host two sellers onboarding sessions daily.
Thoughtfully and courteously respond to seller questions during the training calls.
Work with the Seller Onboarding team to refine new seller training materials.
Create virtual training materials like blogs or videos with the team to help new sellers.
Continuously learn and adapt to new product knowledge and features to provide the most up-to-date training for new sellers.
Perform other duties or projects as assigned.
Occasionally travel throughout the year to connect with team members and sellers at tradeshows or events.

Product Operations Mobile testing Communication Skills Problem Solving Customer service Mentoring Presentation skills Written communication Coaching Excellent communication skills Training Active listening Client relationship management Strong communication skills Sales experience Technical support Customer support

Posted 1 day ago

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🔥 Live Moderation Specialist

Posted 1 day ago

📍 Mexico, Philippines

🧭 Contract

💸 8.0 - 10.0 USD per hour

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

A reliable computer, smart phone and internet connection.
Excellent American English reading and writing skills.
A functional computer and cell phone and high-speed internet connection
2-3 years of rich customer service experience and able to handle multiple customer issues simultaneously.
Time spent living in the US.
Courteous and detailed written communication skills.
Strong learning ability and initiative.
Excellent technical skills - phone app technical skills are vital in this role.
Native English speaking, writing and listening skills.
Experience working in e-commerce platforms.
Practical experience in documenting and reporting relevant information.
An interest in plants and/or crafts.

💡 Responsibilities

Answer live support/moderation bot requests in a timely manner
Watch new sellers' first live to support them in starting out on the app
Attend random livestreams of seller with ongoing issues, frequent problems, etc.
Randomly check into lives throughout your shift to show Palmstreet presence and support
Check product listings to ensure they meet Palmstreet standards
Assist with support DMs when needed
Perform other duties as assigned

Communication Skills Problem Solving Customer service Attention to detail Written communication Multitasking Adaptability Troubleshooting Active listening Data entry Computer skills Technical support Customer support English communication

Posted 1 day ago

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🔥 Customer Support Representative

Posted 1 day ago

📍 Mexico

🧭 Full-Time

💸 8.0 - 10.0 USD per hour

🔍 E-commerce

🏢 Company: Palmstreet👥 51-100💰 Pre-seed over 3 years agoInternet Communities Marketplace E-Commerce Consumer Goods Social Shopping

🔧 Requirements

A reliable computer, smart phone and reliable high-speed internet connection.
Excellent American English reading and writing skills.
Time spent living in the United States.
2-3 years of customer service experience and able to handle multiple customer issues simultaneously.
Team player who works well with others
Courteous and detailed written communication skills.
Strong learning ability and initiative.
Excellent technical skills - phone app technical skills are vital in this role.
Native English speaking, writing and listening skills.
Experience working in e-commerce platforms.
Practical experience in summarizing and optimizing SOPs.
Time spent living in the US preferred.
An interest in plants and/or crafts.

💡 Responsibilities

Respond to user inquiries on our mobile app and desktop.
Thoughtfully and courteously respond to all questions and issues in a timely and efficient manner.
Track and record issues and data to inform the company of problems and requests for improvements.
Contribute to the SOPs to enhance overall team efficiency.
Collect, organize and summarize various customer cases to identify trends and potential system bugs.
Ensure customer issues are resolved promptly through high-quality service.
Continuously learn and adapt to new knowledge so you can provide the highest level of service.
Perform other duties as assigned.

Mobile testing REST API Customer service Attention to detail Time Management Written communication Excellent communication skills Adaptability Problem-solving skills Teamwork Troubleshooting Ability to learn JSON Data entry Computer skills Technical support Customer support English communication

Posted 1 day ago

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🔥 Field Sales Representative I

Posted 1 day ago

📍 US-WI-Wisconsin

🧭 Full-Time

💸 65000.0 - 115500.0 USD per year

🔍 Sales

🔧 Requirements

Typically requires a 4-year degree and 3–5 years of related experience; or equivalent work experience (recent industry experience is preferred)
Innovate self-starters who are willing to challenge the status quo
Proven ability to articulate complex strategies and able to execute on them
Salesforce proficiency

💡 Responsibilities

Define critical markets and new customers in the assigned sales territory
Develop key relationships and plan strategy to ensure a strong foundation for solution selling
Build relationships with key stakeholders within Arrow and supplier community
Maintain and promote relationships with customer contacts who determine potential design opportunities and deal with existing business challenges
Must be able to promote and sell the value add, supply chain, and full life cycle programs offered by Arrow
Requires experience interacting and owning relationships with vendors and customers in a technical and engineering environment
Experience creating demand for Arrow services
Ability to work with sales teams and engineers to help our customers understand the full scope of Arrow’s portfolio of professional services

Salesforce Communication Skills Customer service RESTful APIs Negotiation Relationship building Account Management Client relationship management Data entry Sales experience Market Research Technical support CRM Customer support

Posted 1 day ago

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🔥 Fellows Engagement Specialist - PV

Posted 2 days ago

📍 United States of America

💸 113400.0 - 181440.0 USD per year

🔍 Medical Device

🏢 Company: jobs-and-careers

🔧 Requirements

2+ years of experience in the Cath lab, medical device industry, required; also preferred is experience working with Physicians
Minimum 2 years of experience with Bachelor's in areas such as Medical Education or equivalent OR no prior experience required with Master's Degree.
Strong organizational skills, detailed oriented, strong written & verbal communication skills, exhibit business intelligence as well as executive presence; communicates in a manner that is clear and concise; and can adapt style to audience.
Proficiency in PowerPoint, Word, Excel, and Outlook.
Bachelor's degree OR Master's Degree in Science, Medicine, preferred.
Ability to work with outside vendors, use effective metrics and develop and track those metrics to “tell the story.”
Ability to interface with physicians at all levels and are able to travel up to 40% at times, which can often include weekends.

💡 Responsibilities

Facilitate the development and execution of Physicians in Training for Peripheral Vascular (PV) educational programs on understanding the utilization of Philips technology for fellows and residents throughout the United States.
Help to expand the infrastructure needed to allow for following, tracking & measuring outcomes (metrics) of fellows and work closely with the Physicians in Training PV field specialist to ensure fellows are moving through the fellow’s educational clinical pathway.
Interfaces with Physicians in training participants at meetings/ conferences as well as help to develop fellows training at these meetings.
Records training activities and program effectiveness/surveys and feedback as well as timely after-action reviews and gathering metrics for Medical education dashboard.
Take ownership of issues within function and shows resourcefulness and creativity when solving problems and addressing challenges.
Professionally represents the Training and Education team at all events and ensures the culture created is represented.
Ensures all field teams you are working with can articulate the Physicians in training Department Strategy of “Engage/Cultivate/Transition”.

Project Management Business Intelligence Product Analytics Communication Skills Analytical Skills Collaboration Customer service Mentoring Attention to detail Organizational skills Time Management Written communication Interpersonal skills Adaptability Problem-solving skills MS Office Account Management Teamwork Negotiation skills Reporting Training Active listening Relationship management Sales experience Data visualization Customer support PowerPoint

Posted 2 days ago

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🔥 Customer Experience Associate

Posted 2 days ago

📍 United States

🧭 Full-Time

💸 54800.0 - 68500.0 USD per year

🔍 Healthcare

🔧 Requirements

Outstanding verbal and written communication skills.
Ability to navigate sensitive and high-pressure client-facing situations.
Good judgment and discretion.
Ability to meet and exceed targets.

💡 Responsibilities

Deliver on the Headway promise.
Resolve inquiries for our Providers and Patients.
Continuously learn and upskill.
Advocate for our providers and patients:

Communication Skills Analytical Skills Problem Solving Customer service RESTful APIs Attention to detail Time Management Written communication Multitasking Interpersonal skills Adaptability Empathy Verbal communication Troubleshooting Active listening Relationship management Technical support CRM Customer support

Posted 2 days ago

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Shown 10 out of 249

Customer support Job Salaries

Median high-range salary for jobs requiring Customer Support:

Skills and Salary

Customer Success

Data Analysis

SaaS

Analytical Skills

Communication Skills

Customer service

Technical support

Problem Solving

Troubleshooting

Industries and Salary

Cybersecurity

Software Development

Automotive

Medical Devices

Healthcare

Customer Support

Software as a Service (SaaS)

Fintech

E-Commerce

Health and Wellness

Jobs