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Travelers has more than 33,000 employees in the United States, Canada, the United Kingdom, and Ireland. >> Explore life at Travelers . We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. >> Discover diversity and inclusion . Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment. >> Explore benefits . Travelers has been recognized by organizations such as G.I. Jobs, Human Rights Campaign Foundation, and Military Times. >> Read more about recognition . Our employees are valuable assets to their hometowns, volunteering for important causes each year. >> Learn about community involvement . Imagine other opportunities here .

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🔥 Outside Property Claim Representative Trainee - Amarillo, TX

Posted 9 days ago

📍 United States of America

🧭 Full-Time

💸 48700.0 - 80400.0 USD per year

🔍 Claim

🔧 Requirements

High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree required.
Valid driver's license - required.
Bachelor’s Degree preferred or a minimum of two years of work OR customer service related experience preferred.

💡 Responsibilities

Handles 1st party property claims of moderate severity and complexity as assigned.
Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies.
Establishes timely and accurate claim and expense reserves.
Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
Negotiates and conveys claim settlements within authority limits.
Writes denial letters, Reservation of Rights and other complex correspondence.
Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
Meets all quality standards and expectations in accordance with the Knowledge Guides.
Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
Manages file inventory to ensure timely resolution of cases.
Handles files in compliance with state regulations, where applicable.
Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
Identifies and refers claims with Major Case Unit exposure to the manager.
Performs administrative functions such as expense accounts, time off reporting, etc. as required.
Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Must secure and maintain company credit card required.
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements.
In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above.
Perform other duties as assigned.

Customer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationComplianceProblem-solving skillsMS OfficeVerbal communicationActive listeningAbility to learnRisk ManagementComputer skillsAnalytical thinkingCustomer support

Posted 9 days ago

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🔥 Outside Property Claim Representative - Amarillo, TX

Posted 9 days ago

📍 United States

🧭 Full-Time

💸 65300.0 - 107600.0 USD per year

🔍 Insurance

🔧 Requirements

High School Diploma or GED
One year previous outside property claim handling experience
Valid driver's license

💡 Responsibilities

Investigate and evaluate facts for claims
Negotiate settlements with involved parties
Provide excellent customer service

Microsoft ExcelCustomer serviceNegotiation

Posted 9 days ago

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🔥 Outside Property Claim Representative - St. Paul, MN

Posted 13 days ago

📍 United States

🧭 Full-Time

💸 65300.0 - 107600.0 USD per year

🔍 Insurance

🔧 Requirements

High School Diploma or GED
Minimum one year previous outside property claim handling experience
Valid driver's license

💡 Responsibilities

Complete field inspection of losses
Investigate and evaluate facts to determine coverage and liability
Negotiate settlements within authority limits

Analytical SkillsCustomer serviceNegotiation

Posted 13 days ago

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🔥 Outside Auto Appraiser - Oklahoma City, OK

Posted 21 days ago

📍 Oklahoma City, OK, United States

💸 62200.0 - 102600.0 USD per year

🔍 Property casualty insurance

🔧 Requirements

High School Degree or GED with a minimum of one year auto appraisal experience required.
Associates Degree, Bachelors Degree or Technical School Degree preferred.
State appraiser and claim handling licenses preferred.
Strong technical background in auto repair and claims processes.
Proficiency in claims appraisal systems and Microsoft Windows, including Excel and Word.

💡 Responsibilities

Under direct supervision, this position inspects, estimates, negotiates, and evaluates 1st and 3rd party auto physical damage claims.
Delivers consistent service quality throughout the claim life cycle, ensuring effective communication and follow-through.
Scopes claims using technical expertise to determine physical claim value.
Prepares and documents vehicle damage appraisals and partners with assigned Claim Professionals for claim resolution.
Negotiates settlements and communicates claim damage assessments.
Participates in the Catastrophe Response Program as required.

Negotiation

Posted 21 days ago

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🔥 Experienced Outside Property Technical Specialist

Posted 25 days ago

📍 United States of America

🧭 Full-Time

💸 79400.0 - 130900.0 USD per year

🔍 Property Casualty Insurance

🔧 Requirements

High School Diploma or GED required.
A minimum of three years of Personal Insurance or Business Insurance Property claim handling experience required.
Valid driver's license required.
Bachelor's Degree preferred.
General knowledge of estimating system Xactimate preferred.
Advanced interpersonal, organizational, analytical, negotiation, and communication skills required.

💡 Responsibilities

Handles 1st party property claims of high severity and complexity as assigned.
Completes field inspection of losses including accurate scope of damages, photographs, written estimates, and/or computer-assisted estimates.
Investigates and evaluates all relevant facts to determine coverage damages and liability.
Establishes timely and accurate claim and expense reserves.
Negotiates with multiple constituents and writes complex correspondence.
Manages file inventory and provides excellent customer service.
Identifies claims for further investigation and attends legal proceedings as needed.

Customer serviceNegotiation

Posted 25 days ago

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🔥 Outside Property Claim Representative Trainee - Overland Park, KS

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 48700.0 - 80400.0 USD per year

🔍 Claim

🔧 Requirements

High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree required.
Valid driver's license - required.
Acquisition and maintenance of Insurance License(s) may be required.
Ability to climb a ladder.

💡 Responsibilities

Handles 1st party property claims of moderate severity and complexity as assigned.
Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies.
Establishes timely and accurate claim and expense reserves.
Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
Negotiates and conveys claim settlements within authority limits.
Writes denial letters, Reservation of Rights and other complex correspondence.
Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
Meets all quality standards and expectations in accordance with the Knowledge Guides.
Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
Manages file inventory to ensure timely resolution of cases.
Handles files in compliance with state regulations, where applicable.
Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
Identifies and refers claims with Major Case Unit exposure to the manager.
Performs administrative functions such as expense accounts, time off reporting, etc. as required.
Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Must secure and maintain company credit card required.
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
This position requires the individual to access and inspect all areas of a dwelling or structure which is physically demanding including walk on roofs, and enter tight spaces (such as attic staircases, entries, crawl spaces, etc.)
The individual must be able to carry, set up and safely climb a ladder with a Type IA rating Extra Heavy Capacity with a working load of 300 LB/136KG, weighing approximately 38 to 49 pounds.
Perform other duties as assigned.

Customer serviceAttention to detailComplianceAnalytical thinking

Posted about 1 month ago

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🔥 Claim Rep Trainee, Outside Property

Posted about 1 month ago

📍 MD - Rockville; MD - Silver Spring

🧭 Full-Time

💸 48700.0 - 80400.0 USD per year

🔍 Property casualty insurance

🔧 Requirements

Bachelor’s Degree preferred or a minimum of two years of customer service experience.
High School Diploma or GED and one year of customer service experience or Bachelor’s Degree required.
Valid driver's license required.
Demonstrated ownership attitude and customer centric response.

💡 Responsibilities

Completes required training for skill development.
Handles 1st party property claims of moderate complexity.
Establishes damage scope for properties.
Investigates claims, determines coverage, and assesses damages.
Negotiates settlements and writes denial letters.
Maintains proper claim documentation and adheres to compliance standards.

Customer serviceAttention to detailComplianceAnalytical thinking

Posted about 1 month ago

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🔥 Outside Property Claim Representative Trainee (SF Bay Area)

Posted about 1 month ago

📍 CA - Walnut Creek, CA - Martinez, CA - Pittsburg, CA - West San Jose, CA - East San Jose, CA - Berkeley, CA - Fremont, CA - Milpitas, CA - San Francisco

🧭 Full-Time

💸 48700.0 - 80400.0 USD per year

🔍 Property casualty insurance

🔧 Requirements

High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree required.
Valid driver's license required.
Demonstrated ownership attitude and customer-centric response.
Basic verbal and written communication skills.
Attention to detail ensuring accuracy.
Ability to work in a high-volume environment managing multiple priorities.

💡 Responsibilities

Completes required training to progress to Claim Professional, Outside Property.
Handles 1st party property claims of moderate severity and complexity.
Investigates and evaluates claims, establishing a scope of damages.
Negotiates settlements, writes various correspondences, and manages claims files.
Ensures compliance with quality standards and state regulations.
Provides excellent customer service and recognizes when to refer complex claims.

Customer serviceNegotiationAttention to detailComplianceAnalytical thinking

Posted about 1 month ago

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🔥 Experienced Outside Property Claim Representative (SF Bay Area)

Posted about 1 month ago

📍 CA - Walnut Creek, CA - Martinez, CA - Antioch, CA - Benicia, CA - West San Jose, CA - East San Jose, CA - Berkeley, CA - Milpitas, CA - San Jose, CA - San Francisco

💸 65300.0 - 107600.0 USD per year

🔍 Property casualty insurance

🔧 Requirements

High School Diploma or GED required.
Minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
Valid driver's license required.
Bachelor's degree preferred.
General knowledge of estimating system Xactimate preferred.
Interpersonal and customer service skills, organizational and time management skills preferred.

💡 Responsibilities

Handles 1st party property claims of moderate severity and complexity as assigned.
Completes field inspections of losses including scope of damages and estimates.
Investigates and evaluates facts to determine coverage and liability.
Determines settlement amounts based on estimates and validates contractor estimates.
Negotiates settlements with various parties and communicates necessary documentation.
Provides excellent customer service and maintains compliance with state regulations.

Posted about 1 month ago

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🔥 Personal Insurance Territory Sales Executive- Little Rock AR

Posted about 1 month ago

📍 Little Rock, Arkansas, United States

🧭 Full-Time

💸 91800.0 - 151600.0 USD per year

🔍 Insurance

🔧 Requirements

A minimum of three years of professional and influential work experience required.
Five years of sales experience or insurance industry experience preferred.
Bachelor's Degree preferred.
Advanced communication, strong interpersonal skills, and ability to influence agents.
Intermediate ability to diagnose agency operations and deliver results.

💡 Responsibilities

Responsible for managing a complex group of agency assignments.
Optimize growth potential of a core group of Travelers independent agents while prospecting new agencies.
Exceed or meet year over year growth and profit objectives using sales tools.
Provide substantial support for owned agents and appoint new agents that meet production expectations.
Cross-sell Travelers products and collaborate with team members on strategic market changes.

Data AnalysisCommunication SkillsRelationship managementSales experience

Posted about 1 month ago

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