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Travelers has more than 33,000 employees in the United States, Canada, the United Kingdom, and Ireland. >> Explore life at Travelers . We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. >> Discover diversity and inclusion . Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment. >> Explore benefits . Travelers has been recognized by organizations such as G.I. Jobs, Human Rights Campaign Foundation, and Military Times. >> Read more about recognition . Our employees are valuable assets to their hometowns, volunteering for important causes each year. >> Learn about community involvement . Imagine other opportunities here .

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🔥 Outside Auto Appraiser (Hartford, CT)

Posted 2024-11-21

📍 Hartford, CT, United States

🧭 Full-Time

💸 62200 - 102600 USD per year

🔍 Property casualty insurance

High School Degree or GED with a minimum of one year auto appraisal experience required.
Associates Degree, Bachelors Degree or Technical School Degree preferred.
Valid driver's license.
State appraiser and claim handling licenses preferred.
Strong technical background in auto repair and understanding of claims appraisal systems.

Under direct supervision, inspect, estimate, negotiate, and evaluate 1st and 3rd party auto physical damage claims.
Deliver consistent service quality throughout the claim life cycle, including effective communication and timely follow-through.
Scoped claims to determine physical claim value. Prepare damage appraisals according to guidelines.
Collaborate with claim professionals for appropriate resolution and recovery sourcing.
Conduct damage management and ensure appropriate claim reserves.

GoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-21

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🔥 Outside Auto Appraiser Claim Representative Trainee (Waterbury, CT)

Posted 2024-11-21

📍 Waterbury, CT; Hartford, CT

🧭 Full-Time

💸 44200 - 72800 USD per year

🔍 Property casualty insurance

High School Diploma or GED and one year of customer service experience required.
Bachelor’s Degree preferred.
Valid driver's license required.
Demonstrated ownership attitude and customer-centric response.
Intermediate verbal and written communication skills.
Attention to detail and analytical thinking abilities.

Completes required training including online, virtual, classroom, and on-the-job sessions.
Delivers consistent service quality throughout the claim life cycle.
Manages work assignments and travels to vehicle locations for inspections.
Determines claim values using estimating software.
Prepares accurate damage appraisals and negotiates settlements.
Communicates claim assessments and obtains payment authorizations.
Partners with Auto Claim Professionals throughout the claim process.

Communication SkillsCollaborationCustomer serviceNegotiationAttention to detailWritten communication

Posted 2024-11-21

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🔥 Outside Auto Appraiser - Austin, TX

Posted 2024-11-21

📍 Austin, TX

🧭 Full-Time

💸 62200 - 102600 USD per year

🔍 Property casualty insurance

High School Degree or GED with a minimum of one year auto appraisal experience required.
Associates Degree, Bachelors Degree or Technical School Degree preferred.
State appraiser and claim handling licenses preferred.
Strong technical background including knowledge of auto repair and terminology.
Proficiency in claims appraisal systems and Microsoft Office.
Strong mathematical and negotiation skills.

Delivers consistent service quality throughout the claim life cycle.
Scoping claims and establishing physical damage claim values.
Preparing and documenting damage appraisals.
Partnering with Claim Professionals throughout claim resolution.
Negotiating claim settlements and payment initiation.
Conducting damage management and managing reserves.

GoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationMicrosoft Office Suite

Posted 2024-11-21

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🔥 Outside Property Claim Representative Trainee - Northwest Los Angeles County, CA

Posted 2024-10-29

📍 United States of America

🧭 Full-Time

💸 48700 - 80400 USD per year

🔍 Property and Casualty Insurance

Bachelor’s Degree preferred or a minimum of two years of work or customer service related experience preferred.
Valid driver's license required.
Demonstrated ownership attitude and customer centric response.
Intermediate verbal and written communication skills.
Basic attention to detail, ability to work in a fast paced environment, and analytical thinking.

Completes required training for advancement to Claim Professional.
Handles 1st party property claims of moderate severity.
Investigates and evaluates facts to determine coverage and damages.
Negotiates settlements and writes denial letters and complex correspondence.
Maintains claim files and manages inventory for timely resolution.
Provides excellent customer service and recognizes when to refer claims to special units.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceAttention to detail

Posted 2024-10-29

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🔥 Sign On Bonus - Mid-Loss Outside Property Claim Representative - Los Angeles & Orange County, CA

Posted 2024-10-29

📍 Los Angeles and Orange County, CA

🧭 Full-Time

💸 79400 - 130900 USD per year

🔍 Property Casualty Insurance

High School Diploma or GED required.
A minimum of three years of Personal Insurance or Business Insurance Property claim handling experience required.
Valid driver's license required.
Bachelor's Degree preferred.
General knowledge of estimating system Xactimate preferred.
Advanced interpersonal and customer service skills.
Advanced organizational and time management skills.
Advanced judgment, analytical and decision-making skills.
Advanced negotiation skills.
Advanced written, verbal and interpersonal communication skills.
Advanced investigative skills.
Ability to analyze and determine coverage.
Valid passport preferred.

Handles 1st party property claims of high severity and complexity as assigned.
Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigates and evaluates all relevant facts to determine coverage, damages, and liability.
Establishes timely and accurate claim and expense reserves.
Negotiates with multiple constituents and conveys claim settlements within authority limits.
Writes denial letters and other complex correspondence.
Provides excellent customer service to insureds, agents, and other business partners.
Participates in the Catastrophe Response Program, which involves deployment away for a minimum of 16 days.
Mentors and coaches less experienced claim professionals.

LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-29

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🔥 New Hire Bonus - Field Property Claim Representative - Los Angeles, CA

Posted 2024-10-29

📍 CA - Los Angeles, CA - West Los Angeles, CA - Santa Monica, CA - Culver City, CA - Sherman Oaks, CA - Hollywood, CA - Burbank, CA - Inglewood

🧭 Full-Time

💸 65300 - 107600 USD per year

🔍 Property casualty insurance

High School Diploma or GED required.
A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
Valid driver's license required.
Bachelors Degree preferred.
General knowledge of estimating system Xactimate preferred.
Advanced interpersonal and customer service skills.
Advanced organizational and time management skills.
Intermediate judgment, analytical and decision-making skills.

Handles 1st party property claims of moderate severity and complexity as assigned.
Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigates and evaluates relevant facts to determine coverage, damages and liability.
Establishes timely and accurate claim and expense reserves.
Determines appropriate settlement amounts and negotiates with multiple constituents.
Writes denial letters and maintains file inventory for timely resolution.
Provides excellent customer service and recognizes when to refer claims.

Time Management

Posted 2024-10-29

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🔥 Experienced Outside Property Claim Representative - Chantilly, VA- New Hire Bonus

Posted 2024-10-26

📍 Chantilly, VA, United States

🧭 Full-Time

💸 65300 - 107600 USD per year

🔍 Property Casualty Insurance

High School Diploma or GED required.
Minimum one year of previous outside property claim handling experience or completion of Travelers training program.
Valid driver's license required.
Bachelor's degree preferred.
General knowledge of estimating system Xactimate preferred.
Interpersonal, organizational, negotiation, and analytical skills required.

Handles 1st party property claims of moderate severity and complexity as assigned.
Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigates and evaluates all relevant facts to determine coverage, damages and liability.
Establishes timely and accurate claim and expense reserves.
Determines appropriate settlement amount and negotiates with constituents.
Maintains quality standards and ensures timely resolution of claims.

Communication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-10-26

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🔥 Outside Property Claim Representative

Posted 2024-10-26

📍 WA - Seattle; WA - Lynnwood; WA - Snohomish; WA - Everett; WA - Mount Vernon

🧭 Full-Time

💸 65300 - 107600 USD per year

🔍 Property casualty insurance

High School Diploma or GED required.
A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
Valid driver's license required.
Bachelor's Degree preferred, along with knowledge of Xactimate and interpersonal skills.

Handles first party property claims of moderate severity and complexity as assigned.
Completes field inspections, investigations, and evaluations to determine coverage, damages, and liability.
Negotiates with constituents regarding settlements and manages claim life cycles while maintaining compliance with internal and state regulations.
Participates in the Catastrophe Response Program as needed.

Communication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-10-26

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🔥 Outside Property Claim Representative Trainee - Chantilly, VA

Posted 2024-10-25

📍 Chantilly, VA; Springfield, VA

🧭 Full-Time

💸 46900 - 77400 USD per year

🔍 Property Casualty Insurance

Bachelor’s Degree preferred or at least two years of customer service experience.
High School Diploma or GED and one year of customer service experience required.
Valid driver's license is mandatory.
Demonstrated ownership attitude and customer centric response preferred.
Intermediate verbal and written communication skills.

Handles 1st party property claims of moderate severity and complexity.
Establishes accurate scope of damages and prepares estimates.
Investigates and evaluates facts to determine coverage and liability.
Negotiates settlements and handles claim correspondence.
Maintains quality standards and complies with regulations.
Provides customer service and manages inventory of claims.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceAttention to detail

Posted 2024-10-25

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🔥 Outside Property Claim Representative Trainee - Alexandria, VA

Posted 2024-10-25

📍 United States

🧭 Full-Time

💸 46900 - 77400 USD per year

🔍 Property Casualty Insurance

Bachelor’s Degree preferred or a minimum of two years of work or customer service related experience preferred.
Valid driver's license required.
Demonstrated ownership attitude and customer centric response.
Basic verbal and written communication skills.
Attention to detail and ability to work in a fast-paced environment.
Analytical thinking and basic judgment/decision making skills are needed.

Completes required training including online, virtual, classroom, and on-the-job instruction.
Handles 1st party property claims of moderate severity and complexity.
Investigates claims to determine coverage, damages, and liability.
Establishes accurate claims reserves and determines appropriate settlement amounts.
Negotiates claims settlements and writes complex correspondence.
Maintains a diary system for claim activities and ensures compliance with state regulations.
Provides excellent customer service and manages file inventory for timely resolutions.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceAttention to detailWritten communication

Posted 2024-10-25

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