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Travelers has more than 33,000 employees in the United States, Canada, the United Kingdom, and Ireland.  >> Explore life at Travelers . We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees.  >>  Discover diversity and inclusion . Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment. >>  Explore benefits . Travelers has been recognized by organizations such as G.I. Jobs, Human Rights Campaign Foundation, and Military Times.  >> Read more about recognition . Our employees are valuable assets to their hometowns, volunteering for important causes each year. >> Learn about community involvement . Imagine other opportunities here .

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📍 United States of America

🧭 Full-Time

💸 48700 - 80400 USD per year

🔍 Property casualty insurance

  • High School Diploma or GED and one year of customer service experience OR Bachelor’s Degree required.
  • Valid driver's license.
  • Bachelor's Degree preferred or minimum of two years customer service experience preferred.
  • Demonstrated ownership attitude and customer-centric response.
  • Basic verbal and written communication skills.
  • Attention to detail, analytical thinking, and decision-making skills.

  • Completes required training which includes overall instruction and preparation for advancing to the next level.
  • Handles 1st party property claims of moderate severity and complexity.
  • Establishes accurate scope of damages and uses estimates for claims.
  • Investigates coverage, damages, and liability for claims.
  • Negotiates settlements and communicates outcomes effectively.
  • Maintains claim files and ensures compliance with regulations.

Communication SkillsCollaborationCustomer serviceNegotiationAttention to detailWritten communicationCompliance

Posted 2024-11-14
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📍 United States of America

🧭 Full-Time

💸 48700 - 80400 USD per year

🔍 Property Casualty Insurance

  • High School Diploma or GED and one year of customer service experience required.
  • Bachelor's Degree preferred.
  • Valid driver's license required.
  • Ability to obtain and maintain necessary insurance licenses within three months of starting the job.
  • Demonstrated customer-centric attitude and ownership of tasks.
  • Intermediate verbal and written communication skills.
  • Basic analytical thinking and attention to detail.

  • Completes required training for skill development.
  • Handles 1st party property claims of moderate severity.
  • Investigates and evaluates facts to determine coverage and damages.
  • Establishes accurate claim and expense reserves.
  • Negotiates and conveys claim settlements.
  • Writes denial letters and keeps diaries of claim activities.
  • Manages file inventory for timely case resolutions.
  • Ensures compliance with state regulations.
  • Provides excellent customer service.
  • Identifies claims for Special Investigations or Major Case Unit.
  • Performs administrative functions as required.

Communication SkillsCollaborationCustomer serviceNegotiationAttention to detailWritten communicationCompliance

Posted 2024-11-12
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📍 Fayetteville, Sanford, NC

💸 65300 - 107600 USD per year

🔍 Property casualty insurance

  • High School Diploma or GED required.
  • A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required.
  • Valid driver's license required.
  • Bachelor's Degree preferred.
  • General knowledge of estimating system Xactimate preferred.

  • Handles 1st party property claims of moderate severity and complexity as assigned.
  • Completes field inspections of losses including accurate scope of damages, photographs, written estimates.
  • Investigates and evaluates all relevant facts to determine coverage, damages, and liability.
  • Establishes timely and accurate claim and expense reserves.
  • Determines appropriate settlement amounts and negotiates with multiple constituents.
  • Ensures compliance with quality standards and maintains accurate claim file documentation.

Communication SkillsCollaborationCustomer serviceMentoringNegotiationTime ManagementComplianceCoaching

Posted 2024-11-12
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📍 United States of America

🧭 Full-Time

💸 65300 - 107600 USD per year

🔍 Property casualty insurance

  • High School Diploma or GED required.
  • Minimum one year of previous outside property claim handling experience or completion of Travelers training program.
  • Bachelor's Degree preferred.
  • General knowledge of estimating system Xactimate preferred.
  • Valid driver's license required.

  • Handles 1st party property claims of moderate severity and complexity.
  • Conducts field inspections of losses, including damage assessment and documentation.
  • Investigates and evaluates claims, determining coverage, damages, and liability.
  • Establishes claim reserves and negotiates settlement amounts.
  • Maintains compliance with internal and external standards.
  • Provides excellent customer service and manages claim inventory effectively.

Communication SkillsCollaborationCustomer serviceMentoringNegotiationTime ManagementComplianceCoaching

Posted 2024-11-12
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Apply

📍 United States of America

🧭 Full-Time

💸 65300 - 107600 USD per year

🔍 Property casualty insurance

  • Bachelor's Degree preferred.
  • High School Diploma or GED required.
  • A minimum of one year previous outside property claim handling experience or successful completion of Travelers training program required.
  • Valid driver's license required.
  • General knowledge of estimating system Xactimate preferred.
  • Interpersonal, organizational, judgment, and negotiation skills required.

  • Handles first party property claims of moderate severity and complexity as assigned.
  • Completes field inspection of losses including accurate scope of damages, photographs, written estimates, and/or computer-assisted estimates.
  • Investigates and evaluates all relevant facts to determine coverage, damages, and liability of claims.
  • Establishes claim and expense reserves, determines settlement amounts, negotiates, and manages claim life cycles.
  • Ensures compliance with internal and external quality standards.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelOrganizational skills

Posted 2024-11-09
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