Seller Onboarding Specialist

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Requirements:

• 2-3 years of experience as a training specialist or manager.
• Comfortable on camera and talking to large groups of people.
• Ability to create well-rounded presentation decks that are intuitive and easy to digest.
• Team player who works well with others.
• Courteous and detailed written communication skills.
• Flexibility and understanding of the fast-paced environment we work in.
• Strong learning ability and self-starting attitude.
• Determined problem solver with the ability to manage multiple tasks at hand.
• Excellent technical skills - mobile app technical skills are vital in this role.
• Knowledge of the tech or startup space.
• Experience working with a variety of external partnerships in e-commerce.
• Management experience in a past role at another tech company is an added bonus

Responsibilities:

• Implement training materials to onboard new sellers to the platform via virtual group calls.
• Host two sellers onboarding sessions daily.
• Thoughtfully and courteously respond to seller questions during the training calls.
• Work with the Seller Onboarding team to refine new seller training materials.
• Create virtual training materials like blogs or videos with the team to help new sellers.
• Continuously learn and adapt to new product knowledge and features to provide the most up-to-date training for new sellers.
• Perform other duties or projects as assigned.
• Occasionally travel throughout the year to connect with team members and sellers at tradeshows or events.