Enrollment Director, Inbound Sales

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Requirements:

• Excellent interpersonal skills with demonstrated ability to work with a wide variety of customers and employees.
• Excitement around closing the deal and helping families achieve the best possible solution for their child.
• Ability to multitask and handle a high volume of calls and emails.
• Careful attention to detail and ability to quickly process verbal and written information
• Experience working in an environment with shifting priorities and ability to learn new systems
• Enthusiasm for 60-80 outbound calls in response to online inquiries (20 - 50 if focused on fielding inbound calls instead), and a total 3-4 hours of phone talk time per day.
• Proficiency with Google Suite, Microsoft Office and experience working with a CRM database
• Excitement to take on increasing responsibility and grow within the company.
• Experience working in a small, collaborative environment a plus.
• Work schedule of 9:00 AM - 6:00 PM, M - F and some Saturdays during January, February, July & August. Willingness to put in extra hours where needed during busiest seasons (winter & summer).
• Bachelor’s degree required. Master's degree a plus.
• Access to a dedicated home office, including high-speed internet connection. We provide all of the technology you need.

Responsibilities:

• Grow the business by meeting and exceeding monthly sales goals, achieved by enrolling families in StudyPoint's academic and test preparation programs.
• Field calls and/or online inquiries nationally from families looking to enroll students in our programs.
• Employ a consultative phone sales approach to determine the individual needs of families and students.
• Follow up with families who express interest in our programs using email, outbound phone calls, and other methods of communication
• Match tutors with students based on personality, interests, and skill level across 20 markets throughout the US.
• Achieve data-driven goals in the metrics of outbound calls, total talk time, inbound calls and/or leads handled, and conversion rates.
• Collaborate with team members responsible for servicing programs and hiring tutors to maximize potential of enrolling more families.
• Receive frequent coaching and feedback, as well as ongoing training and development, to continuously hone your sales skills.