Remote Working

Browse over 76,000 remote positions from 8,100+ companies across every industry and experience level—from entry-level customer support to executive leadership.

Zendesk
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276 jobs found

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Shown 1-10 of 276
CaliforniaColoradoGeorgia+14 more locationsFull-TimeNonprofit SoftwarePosted
  • Deliver courteous, timely, and solution-oriented support to customers across multiple channels—including phone, email, chat, and social media.
  • Approach each interaction with empathy and a focus on resolving issues in a way that builds trust and drives satisfaction.
  • Develop deep product knowledge to confidently guide customers through troubleshooting and best practices.
  • Leverage this expertise to not only answer questions but also proactively identify solutions that help customers succeed with our platform.
  • Act as a problem solver by accurately diagnosing customer issues and delivering clear, effective resolutions in a timely manner.
  • Collaborate with senior support team members to ensure the customer's concern is fully addressed.
  • Serve as the voice of the customer by bringing their needs, pain points, and suggestions to internal teams.
  • Maintain thorough and accurate records of customer interactions, including problems, solutions, and follow-up actions.
  • Listen closely to customer experiences and frustrations to identify recurring issues and improvement opportunities.
  • Assist in the creation and enhancement of support documentation, FAQs, and knowledge base articles.
  • Contribute to product excellence by participating in testing and quality reviews as needed.
USFull-TimeProduct SupportPosted
  • Own and optimize the Product Support Zendesk environment, including workflows, business rules, automations, routing, permissions, and overall system health
  • Lead improvements to ticket classification and categorization, queue design, backlog management, and skills-based routing to help Support scale more effectively
  • Evaluate and expand the use of agent-facing tooling and AI capabilities, including Zendesk Copilot and other agent assist opportunities that improve specialist efficiency and customer experience
  • Partner closely with Support, Engineering, IT, Security, Analytics, and other multi-functional teams to design and implement systems changes, integrations, and tooling improvements
  • Create and maintain documentation for Zendesk and adjacent support systems, including playbooks, operating procedures, change logs, architecture diagrams, and other technical documentation
  • Own the lifecycle of systems changes in scope, including requirements gathering, solution design, testing, rollout, stakeholder communication, and post-launch monitoring
  • Use data, operational context, and collaborator input to identify opportunities to reduce manual work, improve scalability, and strengthen support workflows over time
United StatesFull-TimeHealth TechPosted
Lead Patient Care Advocate
Company:9amHealth(11-50 employees, Medical, Wellness, Health Care)
  • Provide day-to-day leadership and oversight to the PCA team, including performance management, coaching, and accountability
  • Monitor queue volumes and team bandwidth; dynamically reassign resources to ensure service level agreements are consistently met across channels (chat, phone, tickets)
  • Ensure the Block Schedule is kept current and tasks are reassigned as needed
  • Serve as the go-to person during your shift for team escalations, technical questions, and real-time decision-making
  • Lead 1:1s, performance check-ins, and skill development for individual PCAs
  • Identify workflow gaps or inefficiencies and collaborate with the Head of Patient Advocacy and other ops leaders to drive continuous improvement
  • Partner with the Head of Patient Care Advocacy to oversee shift assignments, time-off requests, and ensure adequate coverage
  • Own daily and weekly reporting on team metrics, flagging issues early, and driving toward solutions
  • Ensure clear, consistent communication by cascading updates from clinical, product, and ops teams to the frontline
  • Handle complex or sensitive member escalations that require leadership intervention or real-time resolution
  • Support members with difficult insurance navigation or prior authorization issues if escalated
  • Ensure all interactions—direct or delegated—meet 9amHealth’s standard for compassionate, respectful care
BrazilFull-TimeWorkflow SoftwarePosted
  • Ensure every user has an amazing experience with Quorum
  • Teach users how to launch grassroots campaigns
  • Teach users how to track legislation
  • Teach users how to manage stakeholder engagement effectively
  • Provide direct support to clients
  • Develop deep product expertise
  • Help people understand "the why" behind our features through direct interactions and self-service offerings
  • Build out the future of our Help Center
  • Design product guides
  • Work with the Product team to optimize usability
Remote/WorldwideFull-TimeLuxury BeautyPosted
Senior Customer Support Agent - Luxury Beauty Brand
Company:Paired(1-10 employees, Digital Marketing, SEO, Marketing)
  • Respond to inquiries via Gorgias -> Richpanel (chat & email)
  • Respond to Instagram/TikTok DMs
  • Handle order management, tracking, modifications, and cancellations
  • Manage returns, exchanges, and refunds with grace
  • Provide product guidance and personalized recommendations
  • Resolve shipping issues and coordinate with logistics partners
  • Turn challenging situations into positive experiences through empathetic problem-solving
  • Maintain our premium brand tone in all communications
  • Document feedback and identify patterns for improvement
  • Handle escalations and high-AOV/VIP customers with confidence
CTDCFL+11 more locationsFull-TimeTechnology, SaaSPosted
Senior Manager, Application Support
Company:Syndio(101-250 employees, Human Resources, Analytics, Software)
  • Define and refine the vision and strategy for agentic support as AI capabilities evolve
  • Own the build-out of an AI-native support layer, including agent design, knowledge bases, and escalation logic
  • Own the metrics that matter: ticket inflow rates, autonomous resolution rates, escalation patterns, time-to-resolution
  • Manage, coach, and grow a team at the intersection of technical investigation, customer empathy, and engineering partnership
  • Formalize how AI agents are used in the bug investigation and resolution workflow
  • Maintain strong working relationships with Engineering, Customer Success, and Product teams
  • Own the readiness plan for multiple product launches in 2026, ensuring agents, processes, and the team are prepared for increased ticket volume
This is a part-time remote position based in the US.Part-TimeFintechPosted
  • Answer questions over phone, text, and email, acting as a first line of support
  • Provide exceptional customer service in every interaction
  • Become a product expert, understanding Clair’s signup process, wage advance (EWA) and repayment products
  • Learn the ins and outs of earned wage advance support and the on-demand pay space
  • Work closely with a fantastic group of people invested in Clair’s users and Clair’s mission
Remote - USFull-TimePosted
  • Manage and maintain the LMS platform to ensure system reliability and optimal performance.
  • Handle user account creation, role management, permissions, and enrollments.
  • Upload, organize, and update courses, assessments, and training materials.
  • Troubleshoot technical issues related to the LMS, escalating complex cases as needed.
  • Collaborate with IT, instructional designers, and HR teams to implement system updates and improvements.
  • Monitor and respond to Zendesk tickets throughout the day, providing timely and effective support for LMS-related issues.
  • Diagnose and resolve user access issues, course functionality problems, and system errors.
  • Assist in testing and deploying SCORM/xAPI/AICC-compliant courses and training modules.
  • Generate and analyze LMS reports on user progress, engagement, and system performance.
  • Ensure LMS security and compliance with data privacy regulations (e.g., GDPR, FERPA, SOC2, etc.).
United StatesFull-TimeManufacturing, Industrial SaaSPosted
  • Own and grow a book of Commercial accounts end-to-end
  • Monitor account health and usage metrics, taking proactive action
  • Identify churn risks early and implement mitigation plans
  • Conduct training and adoption sessions
  • Partner with Sales, Implementation, and Product to solve customer problems
  • Maintain accurate documentation, notes, and account visibility
  • Identify and drive opportunities for upsell or expansion
  • Accountable for renewal outcomes by maximizing customer value realization, engagement, and long term growth
  • Serve as a trusted advisor for your Commercial clients
BrazilFull-TimeCrypto, BlockchainPosted
Client Engagement API Specialist
Company:Kraken(1001-5000 employees, Ethereum, Blockchain, Bitcoin)
  • Answer clients’ API questions via text and live support channels (Zendesk/Email/Telegram/Zoom).
  • Assist colleagues with API inquiries and projects involving API use cases.
  • Diagnose and provide solutions for clients’ API related issues.
  • Assist clients in implementing their API code (provide integration advice, debug client code, provide code examples).
  • Develop and maintain our official API libraries/wrappers in multiple programming languages.
  • Maintain internal and client facing API documentation, support content, and training resources.
  • Provide testing and feedback for new API features before they are released to clients.
  • Perform API related engineering tasks (API onboarding, firewall management, networking configuration).
  • Assist in the management of our API support team (QA for other specialists, etc.).
Shown 1-10 of 276
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Remote IT JobsRemote Job Salaries

Frequently Asked Questions About Remote Jobs

remoote.app tracks over 76,000 remote job listings from 8,100+ companies with transparent salary data on 55,000+ positions. Unlike general job boards, we focus exclusively on remote opportunities and filter out expired listings daily to ensure you only see active positions. Our advanced filters let you search by salary range, experience level, and job category.

Use a dedicated remote job board like remoote.app that verifies employers and removes expired listings daily. Look for positions with clear salary transparency—over 55,000 jobs on our platform include salary ranges. Avoid listings requiring upfront payments or promising unrealistic earnings. Research the company on LinkedIn and Glassdoor before applying.

Senior software engineering and tech leadership roles offer the highest remote salaries, typically $125,000-$170,000+ annually. Data scientists and machine learning engineers earn $110,000-$160,000. Product managers and engineering managers command $130,000-$180,000. On remoote.app, you can filter by salary range to find positions matching your compensation expectations.

Entry-level remote positions in customer support, data entry, virtual assistance, and content writing typically pay $52,000-$70,000 annually. Start by building skills through online courses, then search remoote.app using the 'Entry Level' filter. Create a strong LinkedIn profile highlighting remote-ready skills like self-motivation, written communication, and time management.

Essential remote work equipment includes a reliable computer, high-speed internet (minimum 25 Mbps), a quality headset with microphone, and a webcam for video calls. Many employers provide equipment stipends of $500-$1,500. A dedicated workspace with proper ergonomic setup—desk, chair, and good lighting—improves productivity and prevents burnout.

remoote.app currently lists over 76,000 active remote positions from 8,100+ companies worldwide. Our database is updated daily, removing expired listings and adding new opportunities. Remote work availability has stabilized post-pandemic, with tech, marketing, customer service, and finance sectors offering the most positions.

Beyond job-specific skills, successful remote workers excel at written communication, time management, and self-discipline. Technical proficiency with collaboration tools like Slack, Zoom, and project management software is essential. Employers also value problem-solving independence and proactive communication—updating team members without being prompted.

On remoote.app, we focus on fully remote positions where you can work from anywhere. Each listing specifies location requirements—some roles are 'remote within US' while others are truly global. Use our location filters to find positions matching your situation. About 65% of our listings offer fully flexible remote work with no geographic restrictions.

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Research and analysis by Mikhail Astashkevich, founder of remoote.app. With over 15 years of experience in backend architecture and software engineering leadership—including scaling engineering teams from 10 to 60 professionals across startup and enterprise settings—Mikhail built remoote.app to help job seekers navigate the remote work landscape with transparent, data-driven insights.

Remote Work by the Numbers: remoote.app Data

Data updated daily from our live job database. Statistics last verified: January 9, 2026.

The remote work landscape has grown remarkably diverse. Our platform currently tracks over 56,600 full-time remote positions, with contract roles adding another 5,800 opportunities and part-time positions contributing 2,400 more. Even internships have gone remote, with over 760 available for those just starting their careers.

Salary transparency has become a cornerstone of our approach. Over 55,000 of our listings include salary information because we believe workers deserve to know compensation before investing time in applications. This transparency helps job seekers make informed decisions and compare opportunities effectively.

Experience requirements span the full spectrum. Entry-level positions make up our largest category with over 29,600 listings, proving that remote work is accessible to newcomers. Senior roles follow with 7,100 positions, while mid-level opportunities account for 2,300 more. Even executive leadership has embraced distributed work, with 340 VP and C-level positions available remotely.

Geographic reach extends across 20 countries and growing. The US, Canada, UK, Spain, Germany, and Portugal lead in opportunity count, but companies increasingly hire without borders.

Top Skills in Remote Job Listings

Based on our analysis of remote job postings, certain skills consistently appear across industries and roles. Understanding which capabilities employers value most can help you prioritize your professional development.

Professional Skills

Communication skills dominate remote job requirements, appearing in over 14,300 listings. This makes sense: when you cannot tap a colleague on the shoulder, the ability to express ideas clearly in writing and on video calls becomes essential. Leadership follows closely at 12,800 mentions, while project management skills appear in 11,200 listings. Problem-solving rounds out the top professional skills at 7,500 mentions, reflecting the self-directed nature of remote work where you often need to troubleshoot independently before escalating.

Technical Skills

On the technical side, data analysis leads with 9,300 job listings requiring this capability. SQL follows at 9,000 listings, and Python at 8,800. These three skills form a powerful foundation for anyone seeking remote work in technology or analytics. DevOps practices have also become crucial: CI/CD knowledge appears in 7,300 listings, AWS expertise in 6,900, and RESTful API experience in 5,600. These numbers reflect how distributed teams rely on automated deployment pipelines and cloud infrastructure.

Business Skills

Remote work extends far beyond technology roles. Sales experience appears in 6,900 listings, with account management equally represented. CRM proficiency shows up in 7,300 positions, indicating how customer relationship management has become central to distributed sales teams. Compliance knowledge rounds out business skill requirements at 5,700 listings, particularly important in regulated industries like finance and healthcare that have embraced remote work.

Growing Demand Areas

Several skill categories show particularly strong growth. Cloud computing appears in 5,300 listings as companies continue migrating infrastructure. Backend development matches this at 5,300 positions. Cross-functional leadership skills appear in 7,300 listings, suggesting companies value remote workers who can bridge departmental divides. Perhaps most notably, mentoring skills appear in 7,400 listings, indicating that organizations want remote workers who can develop and support their colleagues despite physical distance.

Remote Work Models: Understanding Your Options

Not all remote arrangements are equal. Understanding the differences helps you target the right opportunities and set realistic expectations.

Fully Remote / Distributed

Fully remote positions allow you to work from anywhere with no requirement to visit an office. Communication happens primarily through asynchronous channels like Slack and Notion, supplemented by video calls when real-time discussion is necessary. This model works best for digital nomads, professionals living outside major tech hubs, and anyone who values complete location flexibility. The tradeoff requires strong self-discipline and excellent written communication skills. Without intentional social effort, isolation can become a real challenge.

Remote-First

Remote-first companies may maintain physical offices, but they treat remote employees as first-class citizens. Every meeting is video-accessible, documentation is comprehensive, and processes are designed with distributed teams in mind. This model suits professionals who want remote flexibility within a structured company culture. It often provides the best of both worlds: the freedom of remote work combined with strong organizational support systems that traditional remote positions sometimes lack.

Hybrid

Hybrid arrangements typically require two to three days in the office per week. This model became common at traditional companies that adopted remote work during the pandemic and have since sought a middle ground. It works well for professionals who value some in-person collaboration and live near the company office. However, approach hybrid roles with caution. The definition of "hybrid" varies widely between organizations, and some companies have gradually increased office requirements over time.

Remote-Friendly

In remote-friendly companies, working from home is possible but not the default. The company culture centers on office presence, and remote employees may find themselves at a disadvantage for promotions, important projects, or informal networking opportunities. This model suits temporary remote situations or trial periods, but may not support long-term remote career growth. Research company culture carefully before committing to a remote-friendly position, as the experience often differs significantly from truly remote-first organizations.

Skills That Help Remote Workers Succeed

Beyond job-specific technical skills, remote work demands distinct competencies that can make the difference between thriving and struggling in a distributed environment.

Written Communication

In remote work, writing replaces most in-person interaction. You will write status updates, project proposals, feedback, and casual conversation—all in text form. The ability to express complex ideas clearly and concisely, without requiring follow-up questions for clarification, becomes essential. Strong remote workers can convey tone appropriately, know when a quick message suffices versus when a detailed document is needed, and understand that their writing represents them when colleagues cannot observe their work directly.

Self-Management

Without office structure or a manager checking in regularly, remote workers must organize their own time, set priorities, and maintain productivity independently. This includes knowing when to start working each day—and equally importantly, when to stop. Burnout is remarkably common among remote workers who struggle to disconnect from work when their office is also their home. Successful remote professionals establish routines, set boundaries, and create separation between work and personal time.

Proactive Communication

In an office environment, your physical presence signals availability and engagement. Remote work removes these cues entirely. Successful distributed team members actively share what they are working on, communicate their availability, and flag blockers before they become crises. The general rule: over-communication is better than under-communication. Your colleagues and manager cannot see you working, so you must tell them.

Technical Self-Sufficiency

Remote workers cannot call IT support to their desk when something breaks. Basic troubleshooting skills, the ability to maintain your own equipment, and competence managing your home network are all part of the job. This extends to software as well: remote professionals need familiarity with video conferencing, chat platforms, project management tools, and document collaboration systems. The more technically self-sufficient you are, the less friction you will encounter in daily work.

What Remote Job Listings Reveal About Employer Expectations

Analyzing thousands of remote job postings on remoote.app reveals patterns in what companies actually prioritize when hiring distributed workers. These requirements go beyond the job-specific skills and hint at what makes remote work successful from the employer's perspective.

Communication Requirements

Requirement% of Listings Mentioning
Written communication skills42%
Async/asynchronous work style28%
Video call/meeting proficiency23%
Documentation skills19%
Cross-timezone collaboration16%

The data confirms what experienced remote workers know intuitively: writing matters most. Nearly half of all remote job postings explicitly mention written communication as a requirement. Asynchronous work capability follows, reflecting how distributed teams operate across time zones without constant real-time interaction. Video proficiency, documentation skills, and cross-timezone collaboration round out the communication requirements employers prioritize.

Work Structure Patterns

Beyond communication, job listings reveal how companies structure remote work. Timezone overlap requirements appear in 31% of listings, with most specifying four to six hours of overlap with US Eastern or Pacific time. This constraint affects where you can work from and when you need to be available.

On the positive side, 24% of listings explicitly mention flexible scheduling, allowing workers to structure their day around peak productivity rather than traditional office hours. Results-based evaluation appears in 18% of listings, emphasizing output over hours worked. This signals a mature remote culture where success is measured by what you accomplish rather than when you are online.

Pro tip: Search our listings for "async" or "flexible hours" to find companies with the most accommodating remote policies.

Career Growth in Remote Roles

A common concern among professionals considering remote work is whether they can advance their careers without office face-time. The answer is yes, but it requires intentionality that office workers might never need.

Visibility matters more when working remotely. Your manager cannot see you working late or observe your problem-solving in real time. Document your wins and share them proactively through regular updates on progress and achievements. Create a paper trail of your impact that speaks for itself during performance reviews.

Feedback requires active pursuit in remote settings. Do not wait for annual reviews to understand how you are performing. Schedule monthly check-ins with your manager to stay aligned on expectations, identify growth areas, and course-correct before small issues become significant problems.

Relationship building, which happens naturally in office environments through casual interactions, requires deliberate effort when remote. Schedule virtual coffee chats with colleagues across your organization. These informal connections drive promotions and opportunities in ways that pure performance metrics cannot capture. Remote workers who invest in relationships typically advance faster than those who focus solely on output.

Finally, track your impact systematically. Keep a running document of projects completed, metrics improved, and value delivered. This record becomes invaluable during performance reviews, salary negotiations, and job searches. When you work remotely, no one witnesses your daily contributions. That documentation becomes your evidence of excellence.

Related Resources

Find your next remote opportunity:

Finding Remote Work Opportunities

Use the job search above to filter by industry, experience level, and employment type. remoote.app lists over 76,000 remote positions from 8,100+ companies with new jobs added daily and filled positions removed to keep listings current. Filter by skill, seniority level, or salary requirements to find your ideal remote role.