- Provide comprehensive diabetes, hypertension, hyperlipidemia, and weight loss care, education, and support for members through chat, phone, and video calls.
- Create thorough consults aligned with internal protocols for physicians and the provider team.
- Collaborate with Patient Care Advocates to ensure member success.
- Develop tailored nutrition and lifestyle plans based on medical conditions and evidence-based guidelines.
- Collaborate with pharmacists to provide guidance on chronic condition medications.
- Track member progress, assess intervention effectiveness, and adjust plans based on clinical outcomes.
- Provide motivational interviewing and counseling to support sustainable behavior changes.
- Utilize member health metrics to help patients interpret lab results and track outcomes.
- Maintain accurate member documentation in accordance with legal and internal standards.