9amHealth

9amHealth gives consumers access to healthcare that is easy and affordable.

11-50 employees
Founded 2021
$9.5M series a
Medical
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions19

United StatesFull-TimeHealthcarePosted
  • Serve as the central intake point for escalations from Client Success Managers.
  • Investigate issues related to member experience, prescriptions, devices, billing, and eligibility.
  • Coordinate resolution of operational exceptions across departments.
  • Maintain a centralized tracker of escalations and exceptions.
  • Provide updates to leadership on escalation themes and resolution timelines.
  • Identify opportunities to improve workflows and document escalation processes.
Analytical SkillsProblem SolvingCross-functional collaboration+3 more
Showing 1 of 19 positions

About 9amHealth

9amHealth is transforming how individuals manage chronic conditions. We deliver AI-enabled virtual care for diabetes, obesity, hypertension, and high cholesterol. We partner with employers and health plans to provide comprehensive benefits. Our members receive personalized care plans, prescription delivery, and unlimited access to specialists. You get at-home lab tests for convenience. Our virtual platform creates accessible, affordable healthcare.

How We Work

You will join a remote-first company with physical sites in San Diego and Vienna. Our global team values a collaborative learning mindset. We foster open communication and provide continuous feedback. We want you to shape technology and culture. You can make a meaningful impact on patient outcomes. We focus on improving healthcare accessibility and affordability.

Engineering at 9amHealth

You will build and evolve a robust AI-enabled data platform. This platform powers clinical operations, business intelligence, and AI initiatives. You will work with Python, SQL, and AWS data services. We embrace AI-assisted development tools like GitHub Copilot and Claude. You will solve complex data challenges. You will contribute to backend applications in Python or Java. We prioritize data quality, governance, and scalability. You will shape the architecture and strategy for AI/ML features.

Why Join Us

  • Drive real change in chronic disease management and patient outcomes.
  • Work in a remote-first, global team with flexible schedules and PTO.
  • Shape a cutting-edge AI-enabled virtual care platform.
  • Benefit from a professional development budget and support for continuous learning.
  • Join a startup backed by $55.8M in funding from leading healthcare investors.

Benefits & Perks

  • Comprehensive health, dental, and vision insurance.
  • Flexible PTO and work from home options.
  • Professional development budget and support for continuing education.
  • Equity participation for eligible roles.

Tech Stack

widgetsmobile

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