- Administer Salesforce instance and manage minor enhancements with defined SLAs.
- Streamline Salesforce architecture and reduce technical debt.
- Perform data analysis and visualization using BI tools and Excel.
- Identify and resolve operational issues cross-functionally.
- Refine account scoring models for acquisition and retention.
- Maintain comprehensive technical documentation for the revenue tech stack.
Business IntelligenceData AnalysisSalesforce+3 more