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Remote IT Jobs

Client relationship management

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1,306 jobs found.

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🔥 Customer Success

Posted 1 minute ago

📍 United States

🧭 Full-Time

🔍 Customer Success

🏢 Company: Standard Metrics👥 51-100💰 $23,700,000 Series A about 3 years agoInformation Services Financial Services Finance FinTech

🔧 Requirements

7+ years of relevant experience in a client-facing role, ideally within customer success or account management
Track record of developing strategic relationships with customers, identifying business goals, and driving value realization in order to ensure customer retention and reference-ability
Experience managing and closing renewals and upsells
Strong executive presence and ability to successfully navigate all levels of customer organizations
Experience presenting to C-level executives and an ability to influence internal and external decision-makers
Ability to work in a high-growth environment with a willingness to tackle projects and work independently
Strong time management and prioritization skills, a natural empathy for customers, and excellent written and verbal communication abilities
Passion for technology, startups, entrepreneurship, and/or venture capital is a plus

💡 Responsibilities

Cultivate long-term relationships with customers and connect with key stakeholders across the business, from senior executives to power users
Develop a deep understanding of the customer’s business requirements, challenges, and goals in order to drive successful outcomes including increasing customer lifetime value and collaborating with customers to provide references and testimonials
Proactively manage relationships throughout the customer lifecycle, from deployment and adoption to growth and contract renewal
Drive platform utilization across customer teams and provide best practice recommendations to help further platform adoption
Own renewals and upsells for your assigned book of customers, proactively identifying and addressing churn risk, and accurately forecasting future revenue growth
Lead recurring Partnership Reviews to align on business priorities, review product usage and insights, and provide an overview of our Product Roadmap and relevant upcoming enhancements
Be a champion for our customers with our Product and Engineering teams, ensuring their voices and needs are heard and prioritized

Communication Skills Customer service RESTful APIs Negotiation Presentation skills Problem-solving skills Account Management Teamwork Client relationship management Cross-functional collaboration Relationship management Sales experience Stakeholder management Strategic thinking CRM Customer Success SaaS

Posted 1 minute ago

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🔥 ASM -Key Account Sales

Posted 5 minutes ago

📍 India

🏢 Company: rec_ext_gateway

🔧 Requirements

Candidate should have traits of collaborating with diverse team members and work towards achieving positive outcome.

💡 Responsibilities

Have Sales Strategy for retaining and acquiring new customers
Sales Pipeline development, Corporate presentations, Project Management , Tender Management,Negotiaions and Order Closing , Account receivable management

Project Management Negotiation Account Management Client relationship management Sales experience

Posted 5 minutes ago

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🔥 Account Executive - SLED - NYC

Posted 10 minutes ago

📍 USA

🧭 Full-Time

💸 112000.0 - 160000.0 USD per year

🔍 Software or Security

🏢 Company: Zscaler

🔧 Requirements

6+ years of full-cycle sales experience within software or security industry
Bachelor's degree or equivalent experience
Progressive selling experience engaging with accounts and selling at C-Level
You have established relationships with current and prospective customers and understand the bigger picture, customer goals and how technology can facilitate them
Proficiency in strategic sales planning with experience closing net new logos
Experience meeting or achieving sales targets, using channel partnerships

💡 Responsibilities

Build relationships with key stakeholders, including c-suite decision-makers
Create a long-term account strategy aligned with customer goals
Collaborate with our teams to meet customer needs and contribute to account planning
Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Cloud Computing Cybersecurity Salesforce REST API Account Management Negotiation skills Client relationship management Sales experience Strategic thinking Customer Success SaaS

Posted 10 minutes ago

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🔥 Account Executive - Public Sector FSI

Posted 10 minutes ago

📍 United States

🧭 Full-Time

💸 87500.0 - 125000.0 USD per year

🔍 Software or Security

🏢 Company: Zscaler

🔧 Requirements

4+ years of full-cycle sales experience within software or security industry
Bachelor's degree or equivalent experience
Progressive selling experience engaging with accounts and selling at C-Level

💡 Responsibilities

Build relationships with key stakeholders, including c-suite decision-makers
Create a long-term account strategy aligned with customer goals
Collaborate with our teams to meet customer needs and contribute to account planning
Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Cloud Computing Cybersecurity Communication Skills RESTful APIs Relationship building Account Management Client relationship management Sales experience Strategic thinking

Posted 10 minutes ago

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🔥 Business Development Agent

Posted 32 minutes ago

📍 Canada

🔍 Rx sales, optical, medical device or retail operations

🔧 Requirements

3+ years in a successful business to business sales environment, preferably in Rx sales, optical, medical device or retail operations industry with Fortune 500 companies
Strong sales focus with the ability to move key opportunities through the sales cycle, providing detailed and accurate sales forecasts using the company's CRM tool.
Demonstrated experience in creating plans to achieve revenue and profitability goals.
Effective consultative, conceptual and negotiation skills with demonstrated ability to establish influential relationship with customers
Demonstrated ability to operate as a team player and able to work collaboratively with and through others
Demonstrated ability to be proficient with standard MS Office applications, company technology devices (Laptop, iPad, iPhone, etc.) for territory management and product orders and knowledge of Salesforce.com preferred

💡 Responsibilities

Meet or exceed sales growth targets for Direct Rx business and other strategic targets such as premium lenses, coatings, dispensing tools and equipment, or key sales programs.
Profile and evaluate each customer’s store operation, financial data, business model & profit drivers, and create value-based sales strategies that has positive financial impact on the company.
Conduct and prepare pre-call planning and call objectives and anticipate likely objections; understand motivations and establish a relationship as a trusted advisor / consultant.
Lead sales conversation with ECPs by challenging and persuading them to change behavior.
Build agreement at each point in the sales process, remove barriers and close the deal.
Create innovative tactical and strategic approaches to meet and exceed business objectives when faced with an obstacle or a customer concern.
Treat territory as own franchise by creating and executing territory plan to achieve goals; consider required investment and financial impact in developing customer strategies.
Increase sales by effectively communicating the advantages and benefits of Carl Zeiss Vision products and services to Eye Care Professionals.
Support and implements national marketing plans, utilizing digital tools and apps.
Schedule, plan, develop and conduct on-site individual, group and office training and educational seminars to increase demand for Carl Zeiss Vision labs, lenses and dispensing tools.
Maximize and execute customer marketing programs to accomplish goals and objectives.
Establish a positive, productive and collaborate working relationships with Carl Zeiss Vision employees and colleagues.
Operate with the highest ethical standard during every customer interaction and in alignment with Carl Zeiss philosophies and leadership principles.

Business Development Salesforce Communication Skills Analytical Skills Customer service Microsoft Office Presentation skills Time Management Written communication Interpersonal skills Relationship building MS Office Account Management Teamwork Negotiation skills Verbal communication Client relationship management Sales experience Market Research Lead Generation Strategic thinking CRM Financial analysis Budget management

Posted 32 minutes ago

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🔥 Franchise Performance Manager

Posted 40 minutes ago

📍 United States

🧭 Full-Time

🔍 Fitness

🏢 Company: Fitt Talent Partners

🔧 Requirements

5+ years of experience in operating a fitness business, preferably within a franchise network.
Strong sales background, with a track record of success in membership sales and retention.
Proven ability to analyze P&L statements and provide strategic financial guidance.
Coaching experience in sales and general operations within a gym or fitness business.
Exceptional written and verbal communication skills to effectively mentor franchisees.

💡 Responsibilities

Coach & Support Franchisees – Guide franchise owners in optimizing operations, financial performance, and overall business strategy.
Drive Revenue Growth – Assist in refining sales strategies, membership acquisition, and retention tactics.
Financial & P&L Analysis – Help franchisees interpret financials, identify trends, and implement strategies to improve profitability.
Operational Excellence – Provide best practices in gym management, staffing, and customer experience.
Performance Monitoring – Work closely with franchisees to set goals, track KPIs, and enhance overall studio performance.

Operations Management Business Operations Coaching Client relationship management Sales experience Financial analysis

Posted 40 minutes ago

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🔥 Account Executive, Hong Kong

Posted 42 minutes ago

📍 Hong Kong

🔍 Web3

🔧 Requirements

5+ years of relevant experience.
Based in Hong Kong.
Experience selling into marketplaces, exchanges and / or traditional financial institutions (incl. banks, capital markets fund managers, family offices).
Past success of working with monthly, quarterly and annual sales targets.
Demonstrated success meeting/exceeding quarterly and annual new business sales targets and scaling a tech or fintech sales initiative.
Proven track record of filling the sales funnel with qualified leads and nurturing those leads through the sales cycle.
Proven track record of inbound/outbound lead generation and filling the sales funnel with qualified leads and/or experience managing and maintaining customer relationships.
Success in driving customer expansion and advocating internally for customers' unique needs.
Experience using CRM tools to track leads and new opportunities.
Keen interest in crypto/blockchain with a familiarity of staking.
Self-starter who is excited at the prospect of growing a business in a fast developing sector. Someone who is ready to get involved with every stage of the sales cycle
Pragmatic and solutions-oriented: always looking for more efficient and effective ways to do things.
Results oriented individual with a high EQ and love working with a growing team.
Track record of customer advocacy. This is an evolving space and you will be on the front lines.

💡 Responsibilities

Understanding Figment's business, reviewing leads and qualifying potential opportunities to curate prospects and build qualified leads into the sales funnel.
Driving business growth in Hong Kong and throughout the APAC region and selling Figments staking services across all networks.
Contributing to achieving and exceeding sales targets including growing number of new customers by vertical, assets staked & revenue earned.
Assisting with relationship management for the region, provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle.
Building and improving sales collateral to support pitches.
Assisting with inbound customer requests and track and help resolve customer pain points and queries.
Driving customer satisfaction practices to increase retention and drive upsell opportunities.
Advocating for customer needs within the organization, working closely with product development sales and support teams and share trends and feedback from customers and prospects.
Working with Customer Success to help keep customers informed about product updates, new features, and industry best practices.
Assisting with competitor analysis in the region to better understand the differences in products and services being offered by staking providers in the region.
Helping attend and coordinate events throughout the APAC region as appropriate.
Partnering closely with team members in APAC, EMEA and North America to ensure operational excellence and that Figments brand and values are positively reflected locally.

Blockchain Web3.js RESTful APIs Relationship building Account Management Client relationship management Sales experience Market Research Lead Generation CRM Financial analysis Customer Success

Posted 42 minutes ago

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🔥 Senior Business Development Manager - Localization & QA Services - Europe

Posted about 1 hour ago

📍 Canada

🧭 Full-Time

🔍 Gaming

🏢 Company: Keywords Studios💰 Post-IPO Equity 8 months ago🫂 Last layoff over 1 year agoAudio Video Games Digital Media Content

🔧 Requirements

Proven experience selling Globalize Services in the gaming industry or adjacent.
Success in managing commercial client relationships.
Experience with Language AI or testing automation solutions is essential.

💡 Responsibilities

Collaborate with the Service Line division, Client Partners, and Business Development Representatives to strategically identify and target high-potential clients for Keywords' Localization, QA, and Audio services.
Design and implement advanced sales strategies tailored to prospective clients, driving growth and market expansion.
Partner closely with the Globalize Solutions Architecture team to qualify leads, ensuring alignment with business goals, and expertly manage opportunities throughout the sales lifecycle.
Deliver exceptional client support by proactively managing expectations in partnership with the Globalize Solutions team and Portfolio Directors, ensuring seamless service delivery.
Represent Keywords at key industry trade conferences, providing strategic support and expertise at exhibition stands to drive business visibility and engagement.
Adhere to the company's advanced sales methodology, producing insightful reports and tracking key metrics to inform decision-making.
Support Portfolio Directors and delivery teams in high-level account management, cultivating strong client relationships and contributing to strategic customer review meetings to drive long-term success.

Artificial Intelligence Business Development QA Salesforce API testing Account Management Negotiation skills Client relationship management Sales experience Market Research Team management Strategic thinking

Posted about 1 hour ago

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🔥 Team Manager - EU Quality Managed Services (Remote)

Posted about 1 hour ago

📍 EMEA region

🔍 Life Sciences

🔧 Requirements

All EU nationalities or EU work permit holders are welcome to join our multi-cultural team.

💡 Responsibilities

Build a team of Consultants and Senior Consultants focusing on Quality Managed Services work for both SMB and Global accounts (Biotech and large Biopharma)
Help our clients keep their Production Vaults updated with new Features and Best Practices to ensure customer success
Design, plan, and drive long-term service growth for a leading cloud software company
Serve as a point of Quality leadership for selected Biotech and large Biopharma accounts

Leadership Project Management People Management SCRUM Cross-functional Team Leadership Analytical Skills Collaboration Agile methodologies Mentoring Negotiation Attention to detail Organizational skills Time Management Written communication Compliance Coaching Interpersonal skills Excellent communication skills Adaptability Problem-solving skills Account Management Teamwork Verbal communication Reporting Training Client relationship management Sales experience Quality Assurance Risk Management Team management Strategic thinking Process improvement Data management Customer support Change Management Customer Success SaaS

Posted about 1 hour ago

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🔥 Team Lead Renewals - Elite (Remote First)

Posted about 1 hour ago

📍 Canada

🧭 Full-Time

🔍 Insurance

🔧 Requirements

RIBO license required.
3+ years of commercial lines experience, preferably in with mid-market accounts.
1+ years of people management experience.
Persistence and agility to meet set targets consistently.
Excellent written and verbal communication skills.
Attention to detail and demonstrated flexibility in managing multiple clients at a time.
CAIB and CIP designations are assets.

💡 Responsibilities

Develop a deep understanding of company goals and initiatives, cascade down to the team and individual level.
Set team objectives, oversee team's day-to-day activities ensuring all talks are completed within Service Level Agreements and goals are met.
Manage individual performance goals-setting. Create impactful performance plans. Provide motivation, coaching, training and developmental opportunities to team members to ensure they perform to required standards and achieve agreed upon objectives.
Create an inspiring team environment with an open communication culture.
Perform monthly audits to ensure team quality standards are met and exceeded, provide just-in-time coaching on the identified performance gaps.
Identify training needs, assist with facilitating training sessions and implementing procedures, provide new hires onboarding as well as continuous team learning sessions with existing team members.
Perform regular 1:1 meetings with direct reports along with productive weekly team meetings, to elevate high performance.
Manage and oversee all client escalations with integrity and professionalism.
Champion internal process optimization to improve efficiencies and remove manual hurdles across the team.
Manage team’s staffing plans, ensure adequate resource coverage.
Establish relationships within the Sales leadership team. Communicate updates to the team and provide feedback to management.
Handle renewal insurance leads provided to you by Zensurance.
Assess the needs of potential clients to advise on coverage requirements.
Advocate for internal process improvements to create efficiencies to remove manual hurdles across the team.
Map out and make improvements to the customer journey to elevate customer satisfaction as measured through our Net Promoter Score.
Identify and coach staff to create cross-sell opportunities.

Leadership People Management Communication Skills Customer service Coaching Account Management Training Client relationship management Relationship management Sales experience Team management

Posted about 1 hour ago

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