Roo

👥 11-50💰 $11,000,000 Series A over 2 years agoHospital Veterinary Health Care

Roo is an online platform that connects vet professionals with hospitals, allowing them to fulfill short-term personnel needs in real-time. It offers full transparency and control over where and how vet professionals work.

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Jobs at this company:

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🔥 Senior Client Support Specialist - Cancellations

Posted 18 days ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 22.0 - 38.0 USD per hour

🔍 Animal healthcare

🔧 Requirements

3+ years of experience in client/customer support, with a focus on cancellations and retention.
Experience in the veterinary or animal healthcare industry is a strong plus.
Ability to handle high-pressure situations with professionalism.
Strong problem-solving skills and a proactive approach.
Exceptional communication and organizational skills.
Familiarity with customer support tools like Zendesk.
Ability to work flexible hours, including weekends.

💡 Responsibilities

Be the primary contact for cancellation-related inquiries.
Manage and process all callouts and cancellations efficiently.
Work to minimize revenue loss and facilitate last-minute replacements.
Assist in coordinating shift rescheduling.
Troubleshoot and resolve cancellation issues.
Document key learnings and refine processes.
Maintain records in Zendesk and generate relevant reports.

Communication SkillsCustomer serviceOrganizational skillsTime ManagementReportingTroubleshootingData entry

Posted 18 days ago

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🔥 Sales Operations Analyst

Posted 29 days ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 95000.0 - 140000.0 USD per year

🔍 Animal healthcare

🔧 Requirements

Bachelor's degree in Business, Finance, or a related field.
Proven experience in revenue operations or financial analysis.
Strong analytical and problem-solving skills.
Proficiency in CRM systems and data analysis tools (SQL, Mode, Snowflake, HubSpot).
Excellent communication and collaboration skills.
Detail-oriented with a focus on accuracy.
Advanced Excel skills and familiarity with ERP systems.

💡 Responsibilities

Partner with Marketplace leadership and cross-functional teams to accelerate growth.
Assist in development and optimization of sales territories and analyze market data.
Support design and administration of incentive compensation plans.
Analyze sales performance metrics and construct reports.
Provide insights for revenue generation and operational efficiency.
Participate in cross-functional projects and prepare ad hoc analyses.

SQLData AnalysisData visualizationCRMFinancial analysis

Posted 29 days ago

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🔥 Senior FP&A Manager

Posted about 1 month ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 115000.0 - 195000.0 USD per year

🔍 Animal healthcare

🔧 Requirements

Bachelor’s degree in Finance, Accounting, or a related field; MBA or CFA is a plus.
6+ years of progressive FP&A experience in high-growth or startup environments.
Advanced proficiency in financial software and tools such as Excel, EPM and ERP systems, and Quickbooks.
Strong communication and presentation skills, especially in interactions with executive leadership.
Experience in data analytics, including SQL and Python, is highly desired.
Experience managing and developing direct reports preferred.

💡 Responsibilities

Lead comprehensive financial forecasting, including daily revenue forecasts, weekly cash forecasts, full P&L modeling, and long-range planning.
Quarterback the Company’s budget administration, collaborating with cross-functional teams to gather relevant inputs and assumptions.
Analyze key financial and operational metrics to identify trends, risks, and opportunities, translating findings into actionable recommendations.
Manage and prioritize the FP&A team’s workflow to align with key organizational goals and deadlines.
Develop scalable budgeting, forecasting, and performance analysis processes.
Drive automation in team workflow, supported by data and AI resources.

LeadershipPythonSQLData AnalysisFinancial analysisBudget management

Posted about 1 month ago

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🔥 Senior Product Growth Analyst

Posted 2 months ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 120000 - 190000 USD per year

🔍 Animal healthcare

🔧 Requirements

5-8 years experience in an analytical/strategy role, preferably product-focused.
Comfortable running complex queries in SQL.
Knowledge of growth strategies in a high growth startup environment.
Ability to thrive in an ambiguous and ever changing environment.
Excitement about marketplaces and understanding of their metrics and ecosystem dynamics.
Exceptional communication skills and empathy for presenting complex topics.
Demonstration of a growth mindset through learning and intellectual curiosity.
Belief in Roo's mission and focus on improving the work life of animal health professionals.

💡 Responsibilities

Create dashboards to direct, track, and gamify various teams' activities to drive desired outcomes.
Use data to find opportunity areas for teams/initiatives to drive growth.
Design experiments and measure the effectiveness of features/solutions.
Design OKRs.
Drive weekly outcomes by identifying insights and driving stakeholder alignment on the problem we are solving.
Perform ad-hoc analysis to set weekly goals.

SQLData AnalysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 2 months ago

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🔥 Product, Growth & Design - Talent Pool

Posted 3 months ago

🧭 Full-Time

💸 120000.0 - 200000.0 USD per year

🔍 Animal healthcare

🔧 Requirements

Candidates should embody core values including Drive Measurable Impact, Solve Customer Problems, Seek Understanding, Bias to Urgency, and Have Fun.
Experience in product management, design, or growth roles is preferred.

💡 Responsibilities

Drive measurable impact towards specific OKRs in product management, growth, and design roles.
Enhance usability and drive engagement through user insight-driven design and rapid experimentation.

Posted 3 months ago

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🔥 Director of Product

Posted 3 months ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 165000 - 285000 USD per year

🔍 Animal healthcare technology

🔧 Requirements

10+ years of product management experience, with at least 3 years in a senior role at a fast-growing marketplace startup.
Proven track record of scaling product strategies and leading high-performing product teams.
Experience in refining and implementing scalable product development processes and effective squad structures in a startup environment.
Expert-level SQL skills and strong analytical capabilities.
Deep understanding of marketplace dynamics and growth strategies.
Exceptional leadership skills with the ability to inspire and motivate cross-functional teams.
Strong communication skills, able to articulate complex product strategies to diverse audiences.
Passion for transforming the animal health industry through innovative technology solutions.
Ability to inspire and motivate cross-functional stakeholders through influence rather than authority.

💡 Responsibilities

Partner with the SVP of Product, Growth & Design to set and monitor objectives and core metrics for all product initiatives.
Identify and prioritize product opportunities that will drive significant impact as we scale.
Develop and maintain dashboarding to help product teams and leadership monitor the progress of each independent OKR.
Manage a team of Product Managers, fostering their growth and ensuring high-performance output.
Refine our squad-based operating model, establishing scalable processes and frameworks that support our expanding product portfolio.
Leverage deep understanding of marketplace metrics and ecosystem dynamics to drive product decisions that scale our platform.
Use SQL expertise to drive data-informed product strategies, translating insights into clear execution direction for product teams.
Collaborate with the Go To Market team to identify opportunities for and measure impact creation/improvement of 'levers'.
Work closely with Engineering, Design, and other departments to ensure efficient execution of our product strategy.
Partner with the SVP Product, Growth & Design to investigate and size new opportunities.

LeadershipSQLProduct ManagementProduct DevelopmentStrategyCommunication Skills

Posted 3 months ago

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🔥 Senior Full Stack Engineer

Posted 3 months ago

📍 California, New York, Washington, Colorado, Texas, North Carolina

🧭 Full-Time

💸 125000 - 200000 USD per year

🔍 Animal healthcare

🔧 Requirements

Minimum of five years of hands-on experience developing web applications within a dynamic and fast-paced product team environment.
Excellent problem-solving and analytical skills.
Strong communication and collaboration abilities.
Strong understanding of software development principles, design patterns, and best practices.
Expertise in back-end technologies such as Node.js, Express.js, Python, or Java.
Expertise in web front-end technologies such as React.
Experience with relational databases writing complex and efficient SQL queries.
Experience with typed languages, React Native, native mobile development, and working with AWS is a plus.
Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

💡 Responsibilities

Work closely with product managers, designers, data analysts, and other engineers to build new features for the Roo platform.
Collaborate with cross-functional partners to translate business requirements into technical solutions.
Participate in design, and development of scalable code architecture.
Write clear maintainable code on the front and back-end while following best practices.
Contribute code to our React Native mobile application.
Ensure code quality through testing, code reviews, and best practices.
Build unit tests with jest and end-to-end tests with Cypress.
Assist out with Dev Ops as needed.
Stay updated on emerging technologies and industry trends to continually improve our platform.

Node.jsPythonSoftware DevelopmentSQLAgileDesign PatternsExpress.jsJavaJestReact NativeReactAnalytical SkillsCollaboration

Posted 3 months ago

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