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🔥 Administrative Assistant IV

Posted 44 minutes ago

📍 United States

💸 102000.0 - 155000.0 USD per year

🔧 Requirements

2-4 years of relevant administrative experience
Ability to work independently as well as across various teams
Experience at a rapidly growing company, with the ability to navigate and thrive in a fast-paced dynamic environment
Working knowledge of Google Suite, Microsoft Office, Navan, Zoom
Strong work ethic, professionalism, confidentiality, and good judgment
Ability to deal with conflict as well as give and receive feedback diplomatically
Highly organized and resourceful, able to juggle and multi-task, with acute attention to detail and follow through

💡 Responsibilities

Support three Vice Presidents with their respective administrative needs
Calendar management, including scheduling meetings and deconflicting existing meetings, often across multiple time zones
Meeting preparation (such as calendar event creation, drafting agendas, creating slide decks, and communicating with meeting attendees in advance of the meeting)
Managing executive schedules to ensure sufficient time for task completion
Attend meetings when requested to manage Zoom, track action items, and follow up with meeting attendees on action items
Event coordination, including team operations for team building events and working onsite/offsite meetings
Partner with the Leadership Support Team to coordinate needs across the wider Affirm team
Additional administrative functions such as submitting expense reports (via Navan), travel coordination (also via Navan), preparation of documents and presentations (using Google Suite and Microsoft Office), basic team travel and expense budget reconciliation and ad-hoc special projects

Project Coordination Administrative Management Financial Management Communication Skills Problem Solving Microsoft Office Attention to detail Organizational skills Written communication Multitasking Interpersonal skills MS Office Teamwork Reporting Active listening Strong communication skills Cross-functional collaboration Data entry Budget management

Posted 44 minutes ago

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🔥 Patient & Family Advocacy Coordinator

Posted about 2 hours ago

📍 USA

🔍 Healthcare

🏢 Company: Imagine Pediatrics👥 51-100 Medical Hospital Child Care

🔧 Requirements

Strong organizational and administrative skills, with the ability to manage multiple projects and deadlines.
Experience in patient advocacy, caregiver support, or healthcare navigation is preferred.
Excellent communication skills, with the ability to engage effectively with caregivers, healthcare providers, and internal teams.
Proficiency in Microsoft Office, ClickUp (or similar project management tools), and virtual meeting platforms.
Empathy and understanding of the challenges faced by families of children with complex medical needs.

💡 Responsibilities

Assist in preparing and vetting meeting agendas in collaboration with internal care teams.
Develop PowerPoint presentations for PFAC meetings.
Process invoices and distribute DoorDash vouchers.
Send and track feedback forms for PFAs and presenters.
Consolidate and provide feedback from PFAs to presenters.
Organize and facilitate PFAC Brainstorming Sessions (~4 hours/month), including scheduling, coordinating availability via Microsoft Forms, and managing feedback collection.
Support PFAC Recruitment, including inputting verbal referrals into ClickUp and following up on onboarding tasks.
Attend daily POD Huddles and Interdisciplinary Team (IDT) meetings to represent the caregiver voice and assess advocacy needs (~4 hours/week).
Participate in internal project meetings as needed to integrate patient and caregiver perspectives into initiatives.
Co-Facilitate bi-weekly support groups, ensuring structured discussions and engaging topics (~2 hours/month).
Develop agendas and curate discussion topics based on caregiver needs (~10 hours/month)

Project Management Communication Skills Microsoft Excel Customer service Microsoft Office Agile methodologies Organizational skills Empathy Active listening Cross-functional collaboration PowerPoint

Posted about 2 hours ago

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🔥 Population Health Manager

Posted about 2 hours ago

📍 Albany, NY

🧭 Full-Time

💸 84200.0 - 96800.0 USD per year

🔍 Healthcare

🔧 Requirements

Bachelor's degree in healthcare administration or related field required; Master's degree in related field considered a plus
5+ years of experience in a healthcare environment, experience successfully engaging PCPs, specialists, and health systems required; experience with value-based care models preferred
Proven work experience as a Clinical Practice Manager or a similar role in healthcare management
Strong knowledge of clinic operations, medical office management, and experience in clinical supervision and staff management
Strong knowledge of value based care key performance metrics and clinical performance management including coding, quality and billing
Proven ability to analyze and interpret reports to identify opportunities for practice success, effectively communicate key components of performance, and translate performance opportunities into practice action plans
Demonstrated understanding of the healthcare delivery system and value based-care
Comfortable and productive in a remote work environment, with up to 50% travel to local provider sites.
Ability to travel frequently to assigned physician practices and demonstrate executive presence in meetings and presentations. Practice portfolio may vary based on complexity, but is expected to be approximately 20- 25.
Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity
Ability to manage multiple priorities and keep up with Medicare policies, processes, and procedures
Ability to arrange and consistently travel to various work sites, as well as possess and maintain a valid driver's license in your state of residence and motor vehicle insurance
Exceptional verbal, written, and interpersonal communication skills required
Resilience and adaptability that will arise with daily interactions with providers
Effective organizational and time management skills
Detail-oriented, mission-driven, entrepreneurial, and operates with a sense of urgency

💡 Responsibilities

Build and maintain strong and collaborative relationships with clinical partners including primary care providers (PCPs), practice managers, and other key stakeholders across integrated networks. Stakeholders may include personnel at skilled nursing facilities (SNFs), specialist practices, and hospital systems.
Utilize in-person, electronic, and/or telephonic outreach to an assigned portfolio of practices, consulting and discussing relevant information in a concise and influential manner to providers and other stakeholders.
Assist with onboarding practices to Honest services and influence the successful operationalization of programs while driving your assigned practices toward shared goals and outcomes.
Educate practices on value-based care opportunities and activities that drive toward optimal cost efficiencies and patient outcomes.
Be accountable for achieving key performance metrics for assigned practices for utilization, cost of care, documentation, and quality.
Utilize data to prioritize practice work and develop performance strategies that drive improvements in value-based care programs and outcomes.
Communicate Honest Health programs/services to the partners' practice engagement teams and coordinate performance tactics across value-based contracts.
Be the practice point of contact and resource for all Honest operational issues including back office, population health tool support, incentive, quality and CDI questions.
Maintain accurate documentation on provider engagement and network efforts including contractual documents and Customer Relationship Management (CRM) inputs, as needed.
Partner with Honest Health's clinical team to support care team objectives related to network goals.
Show proficiency in Honest Health's business model and speak to insights based on performance data in provider-facing meetings.
Collaborate cross-functionally internally to identify trends, areas for process improvement, and relationship-building opportunities.
Provide reports and updates, as needed, to the Director of Market Operations.
Perform other related responsibilities as assigned.

Data Analysis Project Coordination Communication Skills Analytical Skills Collaboration Microsoft Excel Problem Solving Customer service Mentoring Negotiation Organizational skills Presentation skills Time Management Interpersonal skills Excellent communication skills Relationship building MS Office Account Management Reporting Active listening Quality Assurance Data visualization Team management Stakeholder management Strategic thinking CRM Change Management Budget management PowerPoint

Posted about 2 hours ago

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🔥 Customer Support Specialist - Green Filing

Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 32000.0 - 53000.0 USD per year

🔍 Legal Services

🏢 Company: InfoTrack US👥 101-250 Legal Tech Information Technology Legal Software

🔧 Requirements

2+ years in customer support (call center preferred)
CRM systems (Salesforce preferred)
Telephonic support (DialPad preferred)
SaaS, legal services, or litigation support experience is a plus
Proficiency with Microsoft Office
Ability to quickly learn new software
Strong written and verbal communication, interpersonal skills, and ability to collaborate across teams
Critical thinker, self-motivated, and comfortable in a fast-paced, evolving environment
Strong time management, ability to leverage technology for organization and automation.

💡 Responsibilities

Assist customers via phone, email, and chat by guiding them through product processes and resolving issues efficiently.
Maintain accurate records in Salesforce and escalate complex issues as needed.
Provide feedback to improve support materials, tools, and processes.
De-escalate distressed callers and ensure timely, effective resolutions.
Deliver clear, professional communication with strong listening and problem-solving skills.
Work collaboratively with teammates and leadership, remaining open to coaching and feedback.
Advocate for customers by sharing insights to improve products and services.
Use available tools and resources to enhance customer experience and meet performance goals.
Stay accountable for personal growth, training, and continuous improvement.
Adhere to schedules, policies, and performance expectations, ensuring efficient call management and service delivery.
Engage in team meetings, contribute ideas, and support new team members as needed.
Foster a positive, solutions-oriented work environment by providing feedback and recognizing team achievements.
Align daily work with company values, engagement initiatives, and a culture of collaboration and celebration.

Salesforce Communication Skills Problem Solving Microsoft Office Active listening CRM Customer support SaaS

Posted about 2 hours ago

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🔥 Principal Solutions Engineer - Contact Center

Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 136300.0 - 189200.0 USD per year

🔍 Contact Center

🏢 Company: Twilio👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff over 1 year agoMessaging SMS Mobile Apps Enterprise Software Software

🔧 Requirements

8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality assurance and WFO/WFM, ACD, Email, Web Messaging and SMS
Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Experience building with REST APIs
Previous experience in Telecom, SIP, or Contact Center
Experience with sales methodologies
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience

💡 Responsibilities

Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Mentor less experienced Solutions Engineers

Backend Development Software Development API testing REST API Communication Skills Analytical Skills Problem Solving Mentoring Presentation skills Active listening Sales experience

Posted about 2 hours ago

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🔥 Member Support Associate

Posted about 2 hours ago

📍 United States

💸 45760.0 - 58240.0 USD per year

🔍 Healthcare, Finance

🔧 Requirements

Adaptable to handle high customer volume during busy seasons.
Detail-oriented and able to work on various tasks or use diverse systems simultaneously.
Strong written, verbal, and listening skills.
Enthusiasm and empathy to make a difference in customers' lives.
Ability to stay calm under pressure.
Team-player with a good sense of humor.

💡 Responsibilities

Help Lively end-users via phone, email, and chat during business hours.
Leave each customer happy with accurate and timely information.
Simplify and solve complex tasks related to all Lively products.
Generate bug reports for reproducible product issues, and create and resolve task incidents in Jira for data reconciliation needs.

Jira Communication Skills Problem Solving Customer service Attention to detail Microsoft Office Suite Adaptability Empathy Reporting Active listening Data entry Customer support

Posted about 2 hours ago

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🔥 Operations Manager

Posted about 10 hours ago

📍 United States

🧭 Full-Time

🔍 Web3

🏢 Company: Syndica👥 1-10💰 $8,000,000 Seed over 3 years agoBlockchain Infrastructure Web3 Web Development

🔧 Requirements

3+ years of experience demonstrating exceptional problem-solving skills.
Highly organized and detail-oriented, with exceptional skill in managing multiple, often competing priorities.
Adapt and pivot quickly in fast-paced, rapidly growing environments.
Dedicated to providing the best customer and employee experience.
Able to handle matters confidentially.

💡 Responsibilities

Work quickly and independently on projects assigned by the founders.
Handle incoming technical questions from our platforms with urgency.
Craft job descriptions, promote them on LinkedIn, and conduct interviews.
Onboard and offboard employees following current processes and procedures.
Update our Employee Handbook with relevant processes for our employees.
Work closely with our Head of Growth to plan events.
Book team travel and coordinate events.
Set up team-building events for in-person meetings.
Work with the design team to ideate branded material and ship to production.

Project Management People Management Project Coordination HR Management Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Collaboration Customer service Mentoring Attention to detail Organizational skills Time Management Written communication Adaptability Problem-solving skills Teamwork Negotiation skills Reporting Active listening Recruitment Client relationship management Risk Management Team management Strategic thinking Process improvement Technical support Financial analysis SaaS Budget management

Posted about 10 hours ago

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🔥 Senior Solutions Engineer

Posted about 10 hours ago

📍 USA

🧭 Full-Time

🔍 SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
3+ years of experience in financial audit or advisory services at a public accounting firm
Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)

💡 Responsibilities

Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
Build credibility with technical champion at the prospect company
Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
Increase sales velocity and contribute to closing deals
Participate and contribute to the enterprise sales process, product, or best practices initiatives
Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
Successfully manage customer questions and objections and resolve concerns
Partner with Customer Success to enable complex onboarding of enterprise customers
Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
Ensure that the roadmap is clear to customers as required to influence buying decisions
Provide leadership by creating content and trainings for key areas
Work with the extended team to ensure that they are successful and learn from your expertise
Embody Fieldguide’s core leadership principles and cultural values

Leadership SQL Cloud Computing Cybersecurity Data Analysis Salesforce Communication Skills Collaboration Customer service RESTful APIs Presentation skills Written communication Networking Problem-solving skills Account Management Empathy Active listening Sales experience Technical support CRM Financial analysis Customer support Customer Success SaaS

Posted about 10 hours ago

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🔥 Client Support Representative - Level 1 - Hospitality Management Softwar

Posted about 11 hours ago

📍 United States

🔍 Hospitality Management Software

🏢 Company: Valsoft Corporation

🔧 Requirements

Minimum 2+ years experience in Front Desk Operations or Hotel and Front Office Management is essential
roomMaster hospitality management software product experience would be highly advantageous
Experience in technical support and/or strong troubleshooting skills
High level of knowledge of Windows operating systems and basic networking concepts
Understanding of hotel front desk and back-office operations
Excellent communication skills required

💡 Responsibilities

Answer inbound calls to support department
Respond to incoming e-mails and chats
Identifying issues defined by clients
Identifying, researching, diagnosing, and resolving client issues, striving for first-call resolution whenever possible
Logging client issues and following up on unresolved issues
Monitor and respond to user-reported issues as well as infrastructure alerts or failures promptly and professionally; ensure issues are tracked through to resolution
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
Liaise with external technology vendors to coordinate changes and resolve issues
Review, execute, and verify production changes in strict accordance with procedures defined in change documents
Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete
Leverage tools and resources available within the company to simplify, automate, or eliminate inefficiencies
Participate in shift rotation

Communication Skills Customer service Multitasking Networking Problem-solving skills Verbal communication Troubleshooting Writing Active listening Ability to learn Client relationship management Technical support Customer support English communication

Posted about 11 hours ago

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🔥 Customer Support Representative

Posted about 12 hours ago

📍 United States

🧭 Full-Time

🔍 Software as a Service (SaaS)

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

🔧 Requirements

1 - 3 years of customer support experience, ideally gained within an Enterprise Software as a Service (SaaS) company, demonstrating a commitment to delivering exceptional service and support.
You are a team player, and you are mission-first.
Hands-on experience in a high-growth startup.
Strong communication and problem-solving skills are essential, with a focus on effectively assisting and advising customers through complex issues.
Bias towards action.

💡 Responsibilities

Build trust with customers.
Respond quickly and accurately to client requests for assistance, always with a positive attitude.
Provide technical support: Offer prompt and efficient assistance to resolve technical issues related to Fieldguide's platform. Troubleshoot problems via email, phone, or chat, ensuring a quick resolution of any software problems, login issues, or user errors.
Enhance user experience: Guide customers through the features and functionalities of the Fieldguide platform. Provide tips and best practices for optimal use, ensuring customers can leverage the software to its fullest potential.
Advocate for the customer: Be the link between the customer and Fieldguide’s Engineering, Product, Design team. Be aware of and communicate customer needs internally to help shape the product roadmap. Help the customer participate in deployment of beta features, facilitating a frequent feedback loop.
Bolster onboarding and retention: Assist in customer database setup and template creation to ensure a world-class client experience.
Maintain knowledge base: Contribute to and update the online help resources, FAQs, and support documentation, ensuring they are current and comprehensive for user self-service.

API testing REST API Communication Skills Problem Solving Empathy Troubleshooting Active listening Client relationship management Technical support CRM Customer support Customer Success SaaS

Posted about 12 hours ago

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For those looking for fully remote jobs in their own country, our platform offers the ability to customize the search based on your location. This is especially useful if you want to adhere to local laws, consider time zones, or work with employers familiar with local specifics.

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Our platform features over 40,000 remote work offers with full-time or part-time positions from 7,000 companies. This wide range ensures you can find offers that suit your preferences, whether from startups or large corporations.

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Once you register, you can set up convenient notification methods, such as receiving tailored job listings directly to your email or via Telegram. This ensures you never miss out on a great opportunity.

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