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🔥 Intermediate Member Debt Representative

Posted about 5 hours ago

📍 United States

💸 43680.0 - 63770.0 USD per year

🔍 Financial Services

🏢 Company: USAAJOBSWD

🔧 Requirements

High School Diploma or General Equivalency Diploma required.
1 year of combined customer contact, sales, or collections experience in the financial services industry.
Strong verbal and written communication skills.

💡 Responsibilities

Uses established procedures to carry out and resolve non-complex delinquency work assignments and conducts member research as necessary.
Makes outbound phone calls to delinquent members across all USAA product lines through automated and manual outbound dialing in an attempt to collect payment and/or arrange for payments, utilizing effective telephone collection techniques and principles while meeting call service levels.
Under close supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security.
With close supervision, negotiates mutually satisfactory payment arrangements within defined guidelines.
Follows all applicable local, state, and national laws and regulations surrounding the collection industry and within USAA standards.
Under close supervision, completes required account verification and account maintenance. Documents all pertinent customer contact information and updates collection attempts/call results into the appropriate database.
Collaborates with team members to resolve issues and identify appropriate issues for escalation.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Communication Skills Customer service Negotiation Written communication Interpersonal skills Problem-solving skills Account Management Verbal communication Active listening Data entry Relationship management Sales experience

Posted about 5 hours ago

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🔥 Language Conversation Partner - Help Ukrainians Practice English Language

Posted about 5 hours ago

📍 United States

🏢 Company: The Education Equality Institute

🔧 Requirements

Native or Fluent English Speaker
Friendly, patient, and encouraging communication style
Comfortable with video calling platforms

💡 Responsibilities

Engage in natural English conversations with Ukrainian learners through our digital platform.
Provide gentle corrections and speaking tips.
Share insights about English-speaking cultures.

Communication Skills Interpersonal skills Fluency in English Empathy Verbal communication Active listening

Posted about 5 hours ago

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🔥 Active Pooling- Customer Service Representative

Posted about 5 hours ago

📍 Philippines, Mexico, India, Brazil, Colombia

🏢 Company: Roster👥 11-50💰 $6,000,000 Seed almost 3 years agoAdvertising Loyalty Programs Affiliate Marketing Marketing Social Media

🔧 Requirements

At least 2 years of experience in a customer service or similar role.
Excellent communication skills, both verbal and written.
Strong interpersonal skills with a passion for helping others.
Ability to work independently and manage priorities in a remote environment.
Proficiency in CRM software and customer support tools.
Detail-oriented with strong organizational skills.
Flexible to work in various shifts to accommodate our client’s needs.

💡 Responsibilities

Respond promptly to client and candidate inquiries and requests.
Provide accurate information regarding services, processes, and job openings.
Maintain and update the customer database and track interactions.
Effectively troubleshoot and resolve issues raised by clients or candidates.
Coordinate with internal teams to ensure efficient service delivery.
Gather feedback to continually improve our service offerings.
Stay updated on company policies and recruitment trends to provide informed support.

Communication Skills Customer service Organizational skills Written communication Interpersonal skills Verbal communication CRM Customer support

Posted about 5 hours ago

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🔥 Sr. Manager Commercial Learning & Development – HIV Treatment

Posted about 6 hours ago

📍 United States

💸 153935.0 - 199210.0 USD per year

🔍 Pharmaceutical/Biotech

🏢 Company: gileadcareers

🔧 Requirements

Minimum 2 years experience in HIV Treatment sales
Minimum 6 years of commercial pharmaceutical/biotech experience.
Minimum 1 year of commercial training experience.
Sales, marketing, or training experience in biotech/pharma.

💡 Responsibilities

Supporting new hires learning via field ride-alongs to provide coaching across teams within the business unit.
Lead and collaborate on the development and implementation of training focused on therapeutic disease state and product knowledge.
Develop and execute training programs, product launches, communication skills, selling skills, and ongoing learning sustainment initiatives.
Collaborate with RD’s and ERD’s as well as internal departments, including Marketing, Commercial Operations, Global CL+D, Medical Information, Legal, Business Conduct, and Regulatory, to develop appropriate training.
Partner with external vendors to design curricula and plan instructional methods using adult learning principles.
Conduct needs assessments, identify targeted participant characteristics, and solicit cross-functional feedback before finalizing design and strategy.
Offer solutions for bridging gaps between current organizational capabilities and needs.
Ensure readiness for training deployment, including identifying key stakeholders and determining their needs in advance.
Partner with subject matter experts and key stakeholders to identify training needs, improve training solutions, and lead change initiative implementation.
Monitor and maintain alignment with the strategic training plan while balancing short-term and long-term business goals.
Manage budget for training resources and meetings.

Project Management People Management Communication Skills Analytical Skills Collaboration Microsoft Excel Microsoft Office Organizational skills Presentation skills Coaching Interpersonal skills Problem-solving skills Training Sales experience Stakeholder management Change Management Budget management

Posted about 6 hours ago

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🔥 Associate Director Procurement

Posted about 6 hours ago

📍 UK

🧭 Full-Time

🏢 Company: Atlas Technica👥 1-10 IT Infrastructure IT Management

🔧 Requirements

7–10+ years of experience in procurement leadership roles, ideally within an MSP or IT service provider.
Experience managing multi-million dollar vendor budgets and large partner portfolios (e.g., Microsoft CSP, AWS, Ingram Micro, Pax8, Dell, Lenovo).
Knowledge of MSP procurement workflows including CPQ, product bundling, licensing renewals, and hardware lifecycle management.
Strong negotiation skills across software, SaaS, and hardware agreements.
Familiarity with SOC 2, and other relevant standards.
Advanced Excel and experience with procurement platforms (e.g., ConnectWise Sell, Coupa, etc.).

💡 Responsibilities

Design and execute a company-wide procurement strategy aligned with MSP operations.
Build and lead the development of scalable procurement policies, procedures, and compliance frameworks.
Build and manage a cross-functional procurement team (including vendor and sourcing specialists).
Manage complex vendor relationships across hardware, software, cloud, security, and telecom.
Oversee vendor compliance with SLA, SOC 2, and other applicable frameworks.
Maintain partnership requirements (e.g., Microsoft, Dell, Cisco), including certifications and revenue thresholds.
Oversee all procurement lifecycle activities: assessment, process, negotiation, order fulfillment, and contract lifecycle.
Work closely with Sales, Service Delivery, Legal, Security, and Finance for procurement alignment.
Build and improve CPQ and procurement automation workflows to increase speed and accuracy.
Co-lead the launch of PraaS for Atlas clients, including pricing, fulfillment, client service, and logistics.
Create standardized offerings and drive adoption of Atlas Network Rental (HaaS) models.
Develop distributor and vendor relationships to support rapid fulfillment and white-labeled client support.
Lead procurement budgeting, forecasting, and cost optimization.
Establish KPIs and dashboards to measure procurement efficiency, savings, and service levels.
Conduct quarterly business reviews with strategic vendors.
Own procurement risk framework across vendor, delivery, regulatory, and reputational risk.
Lead due diligence for new vendors in collaboration with Information Security and Legal.
Track and ensure contract compliance across the entire vendor portfolio.

Leadership Cross-functional Team Leadership Financial Management Strategic Management Communication Skills Collaboration Microsoft Excel Customer service Negotiation Organizational skills Written communication Compliance Interpersonal skills Excellent communication skills Problem-solving skills MS Office Teamwork Reporting Active listening Client relationship management Budgeting Strong communication skills Sales experience Risk Management Team management Strategic thinking Financial analysis Customer Success English communication SaaS Budget management

Posted about 6 hours ago

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🔥 Field Service Manager

Posted about 6 hours ago

📍 United States

💸 105000.0 - 112000.0 USD per year

🏢 Company: hachjobs

🔧 Requirements

Bachelor’s Degree or equivalent experience required
3 or more years of leadership and performance management experience
Proficiency in the use of Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word
Driver’s License and an acceptable driving record in compliance with Hach policy is required

💡 Responsibilities

Establish and maintain strong customer relationships by making periodic contact/visits, exploring specific needs, resolving problems, and establishing service strategies.
Follow the environmental, health, and safe work policies of both Hach and the customer.
Drive safety, quality, delivery, inventory, and productivity initiatives. Track and analyze data to identify and respond to volumes, trends, and drivers
Review customer service contracts and adjust planned FST effort requirements.
Travel to customer sites and ride along with FSTs to evaluate performance, build relationships, and evaluate compliance with standard work.
Evaluate associate skillsets, maintain skills matrix, identify and plan development and growth opportunities; build talent funnel.
Engage in active performance management activities, including associate recognition, training, coaching, and discipline.

Leadership People Management Salesforce Communication Skills Analytical Skills Microsoft Excel Customer service Microsoft Office Written communication Coaching Interpersonal skills Excellent communication skills Problem-solving skills Teamwork Reporting Training Active listening Recruitment Budgeting Relationship management

Posted about 6 hours ago

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🔥 Customer Success Manager – Controls NAM (West Region)

Posted about 6 hours ago

📍 United States

💸 104200.0 - 155000.0 USD per year

🏢 Company: vernova_externalsite

🔧 Requirements

Bachelor's degree from an accredited university or college and 6 years controls experience (or a high school diploma / GED with at least 10 years of controls.
Minimum of 4 years' experience with GE Controls Products, Mark VIe control system in commercial, services, engineering and/or project management.
50% travel required and must live within the West Region in one of the following states: Washington, Oregon, Idaho, Montana, Wyoming, North Dakota, South Dakota, Minnesota, Iowa, Nebraska, Colorado, Utah, Nevada, California, Arizona, New Mexico, Texas.

💡 Responsibilities

Drive overall post-sales relationship with assigned contracts, including training, professional services, technical support, renewals, expansion, and advocacy.
Own and manage contract setup, delivery, and financials (Revenue & CM).
Develop specialized knowledge in the discipline, serving as a best practice/quality resource and contributing to strategy and policy development.
Build and maintain proactive long-term relationships with customers, focusing on customer success metrics like renewal rate and NPS.
Execute a comprehensive engagement and communications strategy to maintain high customer satisfaction and gather constant feedback.
Act as the first point of contact for all contract and customer-related issues.
Develop and maintain technical knowledge to educate customers on the value of products and services, driving CLS upsell opportunities.
Own and achieve orders operational plans, commercial strategy (Inquiry to Order - order close), and proposal development for aftermarket services.
Provide continuous insight and relay the voice of the customer to internal teams, including Sales, Product Line, Technical Support, and Engineering.

Project Management Salesforce Product Development Communication Skills Customer service Written communication Interpersonal skills Problem-solving skills Account Management Training Relationship management Sales experience Technical support Customer Success

Posted about 6 hours ago

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🔥 Finance Coach (VP+)

Posted about 6 hours ago

📍 North America, Europe

🧭 Contract

🏢 Company: Mento👥 1-10💰 $2,000,000 Seed over 4 years agoLending Financial Services FinTech

🔧 Requirements

A director, vice president, or other finance leader with 20+ years experience managing finance teams and coaching individuals (coaching certification is a plus but not required).
Someone who wants to turn their people leadership skills into meaningful coaching skills.
Passionate about helping people advance in the workplace to build fulfilling careers and lives.
A person who is self aware, who has a high emotional IQ, and who cares about creating a safe space for others to risk being vulnerable.
Excited about growing your coaching skills, and you bring a growth-mindset to the experience, regardless of how long you have been a coach.
Comfortable working in a constantly-changing startup environment.
Able to dedicate a minimum of 12+ hours per month to coaching at Mento for the next 24+ months.

💡 Responsibilities

Providing 1:1 coaching to Mento members through virtual sessions using the Mento Platform and Tools
Participating in ongoing training sessions to improve coaching abilities and skills
Communicating with members via your Mento email or via chat in the Mento App in between sessions
Being an integral member of the Mento coaching community by sharing coaching tools and insights — helping enhance our coaching practices and fulfill our mission of empowering people to thrive in jobs that they love
Acting with kindness, respect, and empathy as an ambassador of the Mento community

Leadership People Management Financial Management Communication Skills Coaching Interpersonal skills Empathy Active listening Finance

Posted about 6 hours ago

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🔥 Sr. Government Relations Director - CA Grant Program - Remote

Posted about 7 hours ago

📍 United States of America

💸 102000.0 - 125000.0 USD per year

🔍 Government Relations

🏢 Company: acscareers

🔧 Requirements

Bachelor's degree; Master’s degree preferred and successful experience managing teams and/or coaching professional development required
Minimum of 7-10 years relevant work experience in political and/or policy campaign experience required
Detailed knowledge of the legislative process and political landscape, with the ability to adapt to local and state government environment
Experience in engaging and/or leading coalitions
Grant management experience preferred; budget compliance experience, a plus
Fluent written & verbal communication skills in Spanish is preferred
Health policy knowledge preferred; thought leader that delivers impact
Must have a great attitude and be a team leader
Ability to draft and analyze local ordinance or amendment language preferred
Excellent written, oral, interpersonal, computer, and mobile application skills required
Action-oriented and the ability to work independently with minimum direction and work as a member or leader of a team
Ability to work with others in complex environments, with a strong ability to adapt to changing situations
Demonstrated ability to work on fast-paced, time-sensitive matters with internal and external constituents
Ability to establish and maintain effective working relationships with diverse individuals and communities
Ability to complete work in a timely and efficient manner and ensure work is accurate

💡 Responsibilities

Leads and manages six state-funded tobacco control grant programs starting July 1, 2025 (3-year grants) including staffing, strategy execution, progress reporting, evaluation, and compliance with funder requirements. (50%)
Develops and drives local public policy and appropriations campaigns that align with ACS CAN’s mission, including legislative analysis, coalition leadership, and media engagement. (25%)
Builds and sustains relationships with elected officials, health agencies, community leaders, and subcontractors to advance tobacco control policies in priority populations. (15%)
Supports grassroots advocacy and volunteer training in collaboration with staff, enhancing campaign effectiveness and community engagement. (5%)
Contributes to fundraising initiatives through events and donor stewardship, supporting organizational revenue goals. (as needed)
Ensures legal and administrative compliance for grant activities and lobbying efforts, including reporting and use of technical tools. (5%)
Promotes diversity, equity, and inclusion by prioritizing health equity and fostering an inclusive campaign culture. (continuous)

Leadership Project Management Communication Skills Analytical Skills Microsoft Office Negotiation Organizational skills Written communication Compliance Interpersonal skills Relationship building Budgeting Team management Strategic thinking

Posted about 7 hours ago

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🔥 Government Relations Director - Northern California

Posted about 7 hours ago

📍 United States of America

💸 81000.0 - 97000.0 USD per year

🔍 Advocacy

🏢 Company: acscareers

🔧 Requirements

Bachelor's Degree Required. Master’s Degree preferred.
Min. 5 years of experience in political/policy campaigns, especially in tobacco control.
Valid driver's license.
Health policy knowledge, particularly tobacco control is preferred.
Experience drafting/analyzing legislation is preferred.
Relevant work experience in political and/or policy campaign experience required, especially in tobacco control.
Expertise and detailed knowledge of the legislative process and political landscape, with the ability to adapt to local and state government environment
Health policy, especially tobacco control, knowledge preferred
Ability to draft and analyze bill or amendment language preferred
Excellent written, oral, interpersonal, computer, and mobile application skills required
Action-oriented and the ability to work independently with minimum direction and work as a member or leader of a team
Ability to work with others in complex environments, with a strong ability to adapt to changing situations
Demonstrated ability to work on fast-paced, time-sensitive matters with internal and external constituents
Ability to establish and maintain effective working relationships with diverse individuals and communities
Ability to complete work in a timely and efficient manner and ensure work is accurate
Ability to utilize available technology to perform position responsibilities

💡 Responsibilities

Leads and executes strategic local and state issue campaigns aligned with ACS CAN’s mission priorities, including managing legislative relationships and advancing or defeating relevant legislation. (40%)
Develops and maintains partnerships with local and state elected officials, health agencies, coalitions, and congressional offices to advocate for policy change and enhance ACS CAN’s reputation. (20%)
Collaborates with grassroots staff to engage volunteers and the public in advocacy activities, incorporating them into campaign planning, meetings, and testimonies. (15%)
Supports fundraising efforts in coordination with national teams by helping execute events, cultivating donors, and leveraging policy forums to grow financial support. (10%)
Serves as a spokesperson to local media and utilizes communications tools (e.g., social media) to promote advocacy campaigns and public awareness. (5%)
Ensures compliance with lobbying and electoral activity laws and organizational guidelines, including management of contract lobbyists and administrative reporting. (5%)
Champions diversity, equity, and inclusion in all responsibilities, advancing health equity through public policy work. (5%)

Project Coordination Cross-functional Team Leadership Administrative Management Communication Skills Collaboration Attention to detail Time Management Written communication Compliance Interpersonal skills Networking Adaptability Relationship building Problem-solving skills MS Office Teamwork Negotiation skills Verbal communication Reporting Budgeting Strong communication skills Stakeholder management Strategic thinking Research skills Data analytics Data management

Posted about 7 hours ago

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