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๐Ÿ“ APJ (Japan, Korea)

๐Ÿงญ Contract

๐Ÿ” Workforce Skills Development

๐Ÿข Company: Correlation One๐Ÿ‘ฅ 251-500๐Ÿ’ฐ $5,000,000 Series A almost 7 years agoInformation ServicesAnalyticsInformation Technology

  • 4+ years of experience in teaching or facilitating leadership development programs
  • Experience teaching content focused on building trust & psychological safety or strengthening team connection
  • Strong command of the English language, both oral and written
  • Strong command of the Japanese or Korean language
  • Strong understanding of the Japanese or Korean culture & the cultural norms that relate to the topics of the workshop
  • Be located anywhere that is compatible with the time zones of the workshop (there is a possibility that the workshop will be turned in-person, which would then require travel. All travel costs will be endured by Correlation One)
  • Comfortable and excited to work in a dynamic start-up environment with a lean team
  • Comfortable working remotely, independently, and self-motivated to succeed
  • Prepare and lead a virtual workshop (date to be determined)
  • Deliver instruction on key concepts related to fostering a positive culture and building trust
  • Collaborate closely with Correlation One operations personnel to ensure smooth workshop delivery
  • Support Learning Designer in translating the curriculum for the workshop from English to Japanese or Korean and ensure the concepts are considering cultural norms

LeadershipCross-functional Team LeadershipCommunication SkillsPresentation skillsCoachingInterpersonal skillsTeamworkFluency in EnglishEmpathyTrainingStrong communication skills

Posted 38 minutes ago
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๐Ÿ“ United States of America

๐Ÿ” ATM portfolio management services

๐Ÿข Company: paiexternalcareers

  • High School Diploma required
  • College Degree preferred
  • Experience in the ATM industry preferred
  • Call Center or Account Management a plus
  • Proficiency in Microsoft Office Suite; Outlook, Word, and Excel
  • Proficiency in Sales Force and phone systems
  • Working knowledge of PAI Reports preferred
  • Must be capable of learning new software and applications
  • Provide over-all support to include; educating and training partners on PAI Reports (Wizards & Reports), reconciling accounts, researching issues, updating workflows and call tickets, and assisting with paperwork and tasks as assigned
  • Take incoming queue/direct calls and emails from merchants and internal departments
  • Understand, resolve, and escalate the problems and challenges of SRP/CRB and identify ways to address those needs
  • Build positive and long-term relationships for business growth; understand their business objectives by providing exemplary support and resolution
  • Work closely with Sales to maximize sales opportunities, and help partners increase operational efficiencies
  • Able to make inbound and outbound calls to identify key indicators to prevent possible attrition and to assess high-risk and/or breach of contract or service issues.
  • Track and monitor account activity in an effort to identify merchants that have stopped processing; properly close all related accounts by month end.
  • Maintain up-to-date knowledge of the ATM industry, as well as PAIโ€™s products and services provided
  • Communicate industry changes and company developments to the customer, as well as within the organization
  • Act as a liaison between the customer and all PAI internal departments
  • Identify trends in issues that may affect customer satisfaction levels and communicate to management
  • Follow-up on outstanding issues
  • Some travel may be required for conferences, build relationships and educate new customers on PAI Reports

SalesforceCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailTime ManagementWritten communicationMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsAccount ManagementVerbal communicationReportingTrainingTroubleshootingActive listeningData entryRelationship managementCustomer supportCustomer Success

Posted about 1 hour ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 60000.0 - 120000.0 USD per year

๐Ÿ” Financial Services

๐Ÿข Company: Facet๐Ÿ‘ฅ 101-250๐Ÿ’ฐ $100,000,000 Series C about 3 years agoFinancial ServicesWealth ManagementFinance

  • Minimum 2+ years of proven success in financial sales or a related consultative sales role
  • Exceptional communication and interpersonal skills, both written and verbal, with the ability to build rapport and influence decision-making.
  • Demonstrated ability to confidently conduct outbound calls and manage a sales pipeline
  • Self-motivated and able to work independently while contributing to a collaborative team environment.
  • Proven ability to learn and explain complex financial concepts in simple terms
  • A genuine passion for empowering individuals to achieve their financial goals
  • Conducting meetings with prospective members through video calls, phone calls, and emails.
  • Managing a pipeline of interested prospects by scheduling meetings through text, email, and outbound dials
  • Explaining Facet's planning process and managing member expectations.
  • Helping potential members understand how personalized financial planning can improve their quality of life.
  • Facilitating smooth transitions to our financial planners by clearly communicating member needs and expectations.

Communication SkillsCustomer serviceNegotiationPresentation skillsWritten communicationInterpersonal skillsVerbal communicationActive listeningRelationship managementSales experienceCRMFinancial analysis

Posted about 1 hour ago
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๐Ÿ“ United States

๐Ÿ” Customer Service

๐Ÿข Company: Generational Income Properties

  • High school diploma or equivalent; associate degree preferred.
  • Proven experience in customer service or customer support roles.
  • Strong verbal and written communication skills.
  • Ability to empathize with customers and understand their needs.
  • Proficiency with CRM software and Microsoft Office Suite.
  • Excellent problem-solving abilities and conflict resolution skills.
  • Strong organizational skills and the ability to manage multiple tasks efficiently.
  • Willingness to learn about our products and industry.
  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide comprehensive product and service information to clients.
  • Resolve customer issues efficiently and escalate concerns when necessary.
  • Conduct follow-up communications to ensure customer satisfaction.
  • Maintain detailed records of customer interactions in our CRM system.
  • Collaborate with team members to continuously improve customer experience.
  • Identify opportunities to enhance customer engagement and retention.

Communication SkillsCustomer serviceOrganizational skillsWritten communicationMicrosoft Office SuiteInterpersonal skillsProblem-solving skillsEmpathyVerbal communicationActive listeningCRMCustomer support

Posted about 3 hours ago
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๐Ÿ“ Costa Rica

  • 3+ years of experience in Unemployment Insurance POAs.
  • Some knowledge of PEO POAs.
  • Strong ability to track task progress.
  • Strong interpersonal and team collaboration skills.
  • Ability to work independently with minimal supervision.
  • Microsoft Office Suite experience, including Word, Excel (can perform complex functions) , PowerPoint, and Outlook.
  • Create the process flow of power of attorney documents.
  • Establish and maintain address of records and State Information Data Exchange System (SIDES) documentation.
  • Address and resolve any delays in the POA process.
  • Communicate with internal staff and state agency personnel.
  • Track and follow up on alerts, notifying the POA Manager of any roadblocks.
  • Provide status updates for audit resolutions

Project CoordinationCommunication SkillsMicrosoft ExcelAttention to detailWritten communicationComplianceMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsAccount ManagementData entry

Posted about 3 hours ago
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๐Ÿ“ United States

๐Ÿ’ธ 66500.0 - 110800.0 USD per year

  • High School Diploma or GED required.
  • At least 3 years of direct experience managing employees working in claims processing, inventory, and capacity planning roles.
  • At least 1 year of eMOS experience and/or using metric driven performance management (e.g., MOS) to coach employees in productivity and/or quality.
  • Possess leadership characteristics to inspire, motivate, and influence people to optimize operational key performance indicators.
  • Excellent communication, interpersonal and negotiation skills.
  • Ability to influence and drive change to improve processes and outcomes.
  • Ability to quickly learn new skills, processes, applications, and workflows.
  • Demonstrated ability to identify improvement opportunities and lead initiatives to improve performance.
  • Ability to quickly solve problems with limited information to resolve barriers or employee/team issues.
  • Manages the daily claim operations of assigned team of 20+ Claim Representatives.
  • Demonstrates managerial courage in difficult employee and peer conversations to improve operational metrics.
  • Collaborates with matrix partners to manage claim inventory and staffing capacity to meet internal claim level expectations.
  • Facilitates performance management conversations with direct reports to maintain/improve productivity and quality requirements.
  • Facilitates, as necessary, performance improvement plans while utilizing objective metrics/performance and recommendations from support teams (e.g., SMEs, Coaching, Quality).
  • Facilitates daily, weekly, and monthly individual and team meetings to develop an inclusive, productive, and performance driven culture.
  • Utilizes an Enterprise Management Operating System (eMOS) and other reporting tools daily to review key performance, productivity, and quality metrics to influence individual and team performance.
  • Facilitates the development of policies, procedures, and knowledge exchange articles to ensure consistency and accuracy of processes.
  • Develops the capability of direct reports by identifying strengths/weaknesses, then providing the appropriate level of direct mentoring and uses other support teams (e.g., quality, coaching, training) to increase performance and quality.
  • Complete daily conversations with direct reports to identify challenges/barriers and problem solves to minimize barriers to meeting productivity and quality metrics.
  • Facilitates administrative supervisory functions related to compensation planning, employee relations communication/coordination, leave of absence submission, time keeping, and all other related company initiatives.
  • Mentors the development of new supervisors and matrix partners to create efficiencies and increase performance and quality outcomes.
  • Leads improvement initiatives to improve overall performance.
  • Develop into a backfill for the manager with inventory, capacity, and other strategic planning and development.

LeadershipPeople ManagementHR ManagementOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeMentoringOrganizational skillsTime ManagementCoachingInterpersonal skillsExcellent communication skillsMS OfficeActive listeningTeam managementProcess improvement

Posted about 14 hours ago
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๐Ÿ“ United States

๐Ÿ’ธ 57200.0 - 71500.0 USD per year

๐Ÿ” Public Relations, Communications

๐Ÿข Company: Careers

  • Bachelor's degree in marketing, communications, public relations, community engagement, or a directly related field.
  • At least 2 years progressively responsible communications or marketing experience, including experience in implementing communications and marketing tactics along with experience in public input and engagement.
  • Comprehensive knowledge of the principles and practices of public relations and media relations, promotion and marketing, photography, graphic arts and production of publications.
  • Ability to demonstrate knowledge and understanding of crisis communications and issues management strategies is required.
  • Knowledge of personal computers, laptops, related hardware and related software packages including but not limited to Adobe Creative Suite, Microsoft Office and SharePoint.
  • Knowledge of email communication platforms and website maintenance.
  • Mastery of the English language and excellent verbal and written communication and presentation skills.
  • Strong interpersonal skills with demonstrated capabilities in public relations including but not limited to media relations and public speaking.
  • Graphic design and video production familiarity.
  • Skill in use of social media platforms and websites
  • Strong task and time management skills, balancing multiple assignments at once and adhering to deadlines.
  • Willingness and ability to respond to emergencies 24/7 as needed and ability to respond to the scene of unfolding emergencies and incidents, within an hour or less after initial notification.
  • Ability to establish and maintain effective working relationships with fellow city of Aurora employees and city departments, residents of Aurora, elected officials and team members.
  • Ability to communicate effectively and respectfully both orally and in writing.
  • Ability to handle sensitive or stressful situations with tact and diplomacy.
  • Apply creativity and innovation toward identifying opportunities that engage identified groups and stakeholders in the community.
  • Proactively identify, develop and disseminate engaging public safety education through various channels which may include, among others, social media, videos, publications and media outreach.
  • Create simple yet visually compelling marketing collateral such as newsletters, graphics, flyers and presentations, as well as short in-house videos for social media.
  • Assist with preparing speeches and presentations for community meetings.
  • Responsible for planning and executing both small- and large-scale special events.
  • Assist in the administration of AFR's social media accounts, including but not limited to identifying and planning social media content and campaigns, as well as posting engaging and informative content that promotes AFR's brand positively and encourages practices that reduce risk in the community.
  • Plan, write and edit narrative sections of the AFR annual report.
  • Coordinate communication and respond to media requests during both emergency and non-emergency events in a way that represents the department, builds relationships with members of the news media and educates the community about fire prevention and life safety.
  • Work a rotating on-call capacity spanning overnight, weekend and some holiday periods to provide remote support or respond to the scene for unfolding emergencies and incidents, including disseminating alerts and information about the situation and AFR's response, capturing photographs and videos of the scene and responding to questions and meeting the needs of news media.

Adobe Creative SuiteData AnalysisGraphic DesignCommunication SkillsCustomer serviceMicrosoft OfficePresentation skillsInterpersonal skillsTeamworkWritingMarketingEditing

Posted about 14 hours ago
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๐Ÿ“ United States

๐Ÿ’ธ 56000.0 - 92000.0 USD per year

๐Ÿข Company: careers

  • Demonstrated experience providing customer-driven solutions, support, or service.
  • Demonstrated experience handling 1st party claims across our operating territories, or other equivalent experience.
  • Demonstrated experience handling moderately complex claims, or other equivalent experience.
  • Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
  • Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
  • Familiarity with Xactimate or 2+ years of prior property field claims experience (alternatively, you may have construction, restoration, or mitigation experience).
  • Investigates origin and cause of claims by contacting the appropriate parties including insureds, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
  • Identifies complex issues and seeks assistance as needed.
  • Handles claims on a good faith basis.
  • Handles 1st party claims under multiple policy types and numerous endorsements.
  • Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
  • Responds to customer inquiries, makes appropriate decisions and closes file as needed.
  • Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationInterpersonal skillsMS OfficeNegotiation skillsVerbal communicationReportingActive listeningStrong communication skillsComputer skillsCustomer support

Posted about 15 hours ago
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๐Ÿ“ United States

๐Ÿงญ Contract

๐Ÿ” Healthcare

๐Ÿข Company: ROG-A2O-GENE

  • Bachelor's degree is preferred
  • A minimum of 3 years reimbursement experience is preferred
  • A minimum of 1.5 years in Genentech Access Solutions & Patient Services experience required
  • Prior experience working with Salesforce (including Dashboards/Reports), TalkDesk, and Visual Table is required
  • Evaluate patient eligibility for the Genentech Patient Foundation (GPF)
  • Coordinate shipments of Genentech products to patients within program guidelines
  • Apply aspects of reimbursement
  • Solve problems under pressure, prioritize tasks, and provide excellent customer service
  • Work collaboratively in a team structure, delegate next steps to appropriate team members, and demonstrate effective leadership
  • Follow written Standard Operating Procedures, manage change, apply technical expertise, and aim for results while ensuring effective communication and teamwork

SQLSalesforceCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailWritten communicationInterpersonal skillsTeamworkVerbal communicationReportingData entryCustomer support

Posted about 15 hours ago
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๐Ÿ“ China

๐Ÿงญ Regular

๐Ÿ” FMCG/CPG

  • Excellent communication and inter-personal skills
  • Solid knowledge about sales and negotiation processes
  • Strong analytical skills
  • Sales experience required, preferably FMCG/CPG
  • Perseverance and attention to details
  • Ensure a maximum visual impact and an optimum shelf availability through merchandising techniques.
  • Implement and monitor promotional activities.
  • Point of buying materials placement and implementation.
  • Report on activities.

Communication SkillsAnalytical SkillsCustomer serviceNegotiationInterpersonal skillsSales experience

Posted about 16 hours ago
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