Foundation Specialist (Contract) - Portland or SSF

View full description

Requirements:

• Bachelor's degree is preferred
• A minimum of 3 years reimbursement experience is preferred
• A minimum of 1.5 years in Genentech Access Solutions & Patient Services experience required
• Prior experience working with Salesforce (including Dashboards/Reports), TalkDesk, and Visual Table is required

Responsibilities:

• Evaluate patient eligibility for the Genentech Patient Foundation (GPF)
• Coordinate shipments of Genentech products to patients within program guidelines
• Apply aspects of reimbursement
• Solve problems under pressure, prioritize tasks, and provide excellent customer service
• Work collaboratively in a team structure, delegate next steps to appropriate team members, and demonstrate effective leadership
• Follow written Standard Operating Procedures, manage change, apply technical expertise, and aim for results while ensuring effective communication and teamwork