ROG-A2O-GENE

Who We Are Genentech, a member of the Roche group and founder of the biotechnology industry, is dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases. To solve the world's most complex health challenges, we ask bigger questions that challenge our industry and the boundaries of science to transform society.   Our transformational discoveries include the first targeted antibody for cancer and the first medicine for primary progressive multiple sclerosis. Diversity and Inclusion (D&I) are critical to the success of our company and our impact on society.  We believe that by championing diversity of background, thought and experience, we can foster a sense of belonging and provide  an environment where every employee feels valued, included, and able to contribute their best for the patients we serve. We’re focused on attracting, retaining, developing and advancing our people to their full potential by rewarding bold ways of thinking and integrating inclusive behaviors into every aspect of our work. The next step is yours. To apply today, click on the "Apply for this job" button. Genentech is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. For more information about equal employment opportunity, visit our Genentech Careers page . If you are in need of an accommodation due to a disability to assist with submitting your application or at any point during the hiring process, please email   US.accommodation@roche.com .

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📍 United States

💸 108710.0 - 201890.0 USD per year

🔍 Healthcare

  • 5 years in customer experience research, strategy, or a related role.
  • Proven expertise in conducting both qualitative and quantitative research, including external market analysis and internal benchmarking.
  • Proficiency in research tools and platforms (e.g., Qualtrics, Tableau, or similar).
  • Conduct required external research to address business questions, ensuring alignment with organizational goals.
  • Establish research best practices and standards through understanding industry best practices and benchmarks to enable internal and external research activities and inform strategic decision-making.
  • Establish a menu of repeatable processes to leverage and execute in strategy and design work.

Data AnalysisCross-functional Team LeadershipTableauStrategyCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMS OfficeResearchReportingMarket ResearchData visualizationStakeholder managementResearch skillsCustomer SuccessPowerPoint

Posted 12 days ago
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📍 United States of America

💸 93100.0 - 209300.0 USD per year

🔍 Pharmaceutical

  • Thorough knowledge of state and federal regulations related to HCP/HCO spend reporting, tracking and registration for pharmaceutical manufacturers
  • Certified compliance professional is a plus (pharma specific compliance certification must be obtained w/in 6 months of appointment)
  • Work experience with at least 3 gained in compliance, aggregate spend, sales or marketing in the pharmaceutical, biotechnology, management consulting, or other regulated/related industry
  • Must demonstrate in-depth knowledge of the bio/pharma industry required (compliance, legal, clinical affairs, and product marketing).
  • Must demonstrate in-depth knowledge of the legal and regulatory environment, as it relates to healthcare compliance / aggregate spend in the bio/pharma industry preferred (includes anti-kickback statutes, government fraud & abuse, off-label promotion, PhRMA Code, etc.).
  • Act as a subject matter expert and provide advice and support to applicable internal stakeholders on transparency regulations to assist with decision making and implementation.
  • Provide exceptional guidance by diligently answering system, process, and transparency related questions; engage other departments/functions, as necessary, to resolve issues/questions.
  • Draft, develop, implement, train and continuously educate internal employees and stakeholders on relevant requirements, systems, and processes governing transparency reporting to drive adoption and adherence.
  • Identify opportunities to improve data collection and reporting processes, systems, capabilities, and customer experiences to enhance quality, effectiveness, and efficiency.
  • Use metrics to proactively identify trends and outliers for ongoing analysis.
  • Stay abreast of new/updated Healthcare Compliance Office (HCO) policies and external laws/regulations and update or implement operations to maintain compliance.
  • Draft and implement SOPs/working instructions to enter, research, monitor, and/or validate HCP/HCO spend data for compliance with internal policies and state/federal transparency reporting requirements and state HCP related tracking and registration regulations.
  • Proactively research and monitor changes to applicable state and federal regulations and update internal business assumptions and procedure documents accordingly, at the direction of and in conjunction with HCO and Healthcare Law Group (HLG).
  • Ensure adequate documentation and records retention standards to effectively support and enable team operations.
  • Triage and escalate compliance concerns and/or questions to manager and/or the HCO/HLG if needed, to ensure adequate follow-up and solution.
  • Facilitate and/or represent Transparency and Aggregate Spend Operations (TAgg Ops) in cross-functional and other key meetings, projects, programs, and other forums.

Project ManagementSQLData AnalysisMicrosoft SQL ServerOperations ManagementAnalytical SkillsMicrosoft ExcelAttention to detailOrganizational skillsWritten communicationComplianceMicrosoft Office SuiteExcellent communication skillsProblem-solving skillsResearchVerbal communicationReportingTrainingCross-functional collaborationRisk ManagementStakeholder managementProcess improvementData management

Posted 24 days ago
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