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We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.

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🏢 Roche
💰 $5,000,000,000 Post-IPO Equity over 3 years ago🫂 Last layoff over 1 year agoPharmaceuticalBiotechnologyPrecision MedicineHealth CareHealth Diagnostics
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Jobs at this company:

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📍 United States of America

🧭 Full-Time

💸 46500.0 - 86000.0 USD per year

🔍 Healthcare

  • Associate's degree or equivalent military training in medical technology, electronics, or a related field preferred.
  • Bachelor's degree preferred or equivalent field service or CSC experience.
  • Phone customer service experience is required.
  • Knowledge of Roche chemistry/immunochemistry analyzers.
  • Clinical chemistry applications background.
  • Applications training in cobas 6000, cobas 8000, or cobas Pro.
  • Interest/ability to work 2nd or 3rd shift and weekends.

  • Serve as the primary support liaison between Roche and customers.
  • Independently provide phone/online support and manage complex technical issues involving chemistry and immunochemistry laboratory equipment.
  • Responsible for products such as cobas Pro, cobas Pure, cobas 6000, cobas 8000, and lab automation.
  • Track and maintain records in accordance with Roche Quality and FDA requirements.
  • Develop and promote loyal business relationships and serve as a technical resource for internal sales and marketing partners.

DocumentationTroubleshootingTechnical support

Posted 15 days ago
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📍 Hungary

🔍 Healthcare

  • Strong command of both written and spoken English.
  • Expertise in areas such as mobility, compensation, reward, or finance.
  • Proven experience in delivering process-driven tasks with an emphasis on successful outcomes.
  • Diligent adherence to deadlines and strong attention to detail.
  • Proactive and organized with a focus on operational excellence.

  • Consistently perform dedicated processes related to Mobility Operations.
  • Engage with internal and external stakeholders for task delivery.
  • Contribute to improving operational processes and knowledge sharing.
  • Manage operational tasks including mobility finances, tax equalizations, and payroll processing.
  • Drive and manage the documentation of SOPs and SWIs.
  • Initiate and manage local moves, including Inter-Company Transfers.

Project ManagementData AnalysisFinancial ManagementDocumentation

Posted 22 days ago
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