- Take handoff of new client relationships from the sales team after the initial deal closes
- Become the client’s primary point of contact and build deep, trust-based relationships with senior stakeholders (CHROs, Chief AI Officers, CLOs, VPs of L&D)
- Work with clients to understand their organizational challenges and translate them into well-scoped Correlation One engagements
- Coordinate with internal teams to ensure successful delivery of pilot programs and ongoing engagements
- Structure follow-on proposals and commercials using existing C1 frameworks, adapting them to each client’s specific context
- Identify and pursue expansion opportunities within accounts — surfacing adjacent problems, shaping the next engagement, and growing client spend over time
- Serve as the voice of the client internally, ensuring our solutions and delivery stay tightly aligned with what the client actually needs