Property Field Claims Adjuster (East Brunswick, NJ)

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Requirements:

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st party claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
• Familiarity with Xactimate or 2+ years of prior property field claims experience (alternatively, you may have construction, restoration, or mitigation experience).

Responsibilities:

• Investigates origin and cause of claims by contacting the appropriate parties including insureds, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.
• Identifies complex issues and seeks assistance as needed.
• Handles claims on a good faith basis.
• Handles 1st party claims under multiple policy types and numerous endorsements.
• Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Responds to customer inquiries, makes appropriate decisions and closes file as needed.
• Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.