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🔥 Commercial Service Technician - Nashville, TN
Posted 8 minutes ago

📍 United States of America

🧭 Full-Time

🔍 Commercial Kitchen Service

🏢 Company: smart_care

  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy

Problem SolvingCustomer serviceTroubleshootingComputer skillsTechnical supportScripting

Posted 8 minutes ago
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🔥 Commercial Service Technician - Dayton, OH
Posted 8 minutes ago

📍 USA

🧭 Full-Time

🔍 Commercial Kitchen Service

🏢 Company: smart_care

  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Troubleshooting

Posted 8 minutes ago
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🔥 Commercial Service Technician - Cleveland, OH
Posted 8 minutes ago

📍 United States of America

🧭 Full-Time

🔍 Commercial Kitchen Service

🏢 Company: smart_care

  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
  • Valid driver’s license and acceptable motor vehicle record
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
  • Availability for occasional overnight travel as assigned
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment
  • Communicate with manufacturers as needed to help with diagnoses and parts identification
  • Consult with the Technical Assistance Group for technical support while onsite
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy
  • Promote and recommend other services provided by Smart Care to customers when needed
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
  • Follow safe work practices and accident prevention procedures
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
  • Maintain productivity levels in accordance with company standards

Customer serviceTroubleshooting

Posted 8 minutes ago
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🔥 Principal Technical Support Engineer - Dutch Fluency
Posted 37 minutes ago

📍 UK, France, Germany, Netherlands, Poland

🧭 Full-Time

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • B.S. in Computer Science, Engineering (Mechanical/Electrical), or other Technical Field
  • Excellent written and verbal communication skills, you can speak both Engineer and Human.
  • Strong bias for action, ability to dive deep, and insistence on the highest standards.
  • Ability to work in a hyper-growth environment with shifting priorities.
  • Willingness to work flexible hours during nights and weekends as required.
  • Develops expertise in testing, analysis, and relevant product and technical domains
  • Ability to build & develop troubleshooting tools either independently or through partnership with L3 team e.g. build solution on top of Databricks
  • Synthesizes broad and deep Customer understanding to prioritize, engage & close out effectively.
  • Solves complex and diverse problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation (Problems may be previously unknown).
  • Creates positive, impactful changes to one's Team through quality collaboration, communication & leadership. Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity.
  • Provide direct feedback to Support Management for product and process improvements to help enhance the customer experience.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

AWSGraphQLSQLBashData AnalysisJiraREST APICommunication SkillsCI/CDProblem SolvingCustomer serviceMentoringLinuxDevOpsNetworkingTroubleshootingJSONTechnical supportScriptingDebuggingCustomer support

Posted 37 minutes ago
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🔥 Water Treatment Technical Consultant - Light Industry
Posted 42 minutes ago

📍 United States, Canada, Latin America

💸 140000.0 - 160000.0 USD per year

🔍 Water Treatment

🏢 Company: ChemTreatJobs

  • Bachelor’s or Master’s degree in Biology, Chemistry, Engineering, or a related field (required).
  • Minimum of 10 years’ experience working with a major water treatment company.
  • In-depth technical knowledge in one or more key industries, including Commercial and Institutional, General Manufacturing, and Food & Beverage.
  • Excellent communication and interpersonal skills with a focus on teamwork and leadership, with the ability to present treatment recommendations effectively in both oral and written formats.
  • Providing field sales technical assistance and product recommendations, including plant surveys, proposal preparation, sales presentations, application testing, and customer or prospect engagement.
  • Applying expertise in Cooling, Boiler, and Process water treatment to support a diverse range of Light Industry ChemTreat customers and prospects.
  • Assisting ChemTreat sales representatives with product screening, treatment program selection, application of chosen treatment programs, and troubleshooting to meet customer cost and performance objectives in Light Industry Utility and Process Treatment.
  • Traveling throughout the continental U.S. on average three days/two nights per week (approximately 60% travel).
  • Delivering field troubleshooting and technical assistance as needed, including problem-solving, on-site training for sales representatives and operators, and conducting equipment inspections.
  • Managing the continued development and optimization of Cooling, Boiler, and Process Water treatments.
  • Assisting with field seminars, customer engagement events, and new account startups as directed by the manager.
  • Collaborating with ChemTreat Corporate Account Managers to develop best practices for specific customers and industries.
  • Documenting each field visit with detailed reports, including actionable recommendations to guide improvements for sales representatives and customers.

Communication SkillsTroubleshootingSales experience

Posted 42 minutes ago
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🔥 Customer Support Representative - Rotational Work Schedule
Posted about 2 hours ago

📍 Slovakia, Czechia

🧭 Full-Time

💸 1300.0 - 1800.0 EUR per month

🔍 SaaS

🏢 Company: Cloudtalk

  • English fluent
  • Willingness to work according to a work shift schedule (divided into long weeks (Mon, Tue, Fri, Sat, Sun) and short weeks (Wed, Thu) from 8:30AM-9:00PM CET)
  • You have basic technical skills and a strong desire to learn more about our product and industry.
  • You take ownership of your tasks and work with minimal supervision.
  • You’re eager to continuously grow your skills and knowledge.
  • Provide top-tier technical support via chat and email to both new and existing customers.
  • Build and maintain lasting customer relationships.
  • Work with a diverse, international client base spanning multiple industries and regions.
  • Help improve our technical documentation and internal knowledge base for troubleshooting purposes.
  • Represent CloudTalk professionally while solving customer issues with empathy and efficiency.

TroubleshootingTechnical supportCustomer supportCustomer SuccessEnglish communicationSaaS

Posted about 2 hours ago
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🔥 Customer Success Coordinator
Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Toma👥 1001-5000RestaurantsJanitorial ServiceBuilding Maintenance

  • 2+ years of experience in Customer Success, customer support, or a related field, in a SaaS environment.
  • Strong problem-solving abilities, attention to detail, and a proactive approach to identifying and resolving issues.
  • Ability to learn quickly and adapt to changing priorities in a fast-paced environment.
  • Familiarity with AI prompting and LLM functionality.
  • Basic technical aptitude and willingness to learn new software tools.
  • Coordinate and guide new customers through the initial setup and training process, utilizing existing resources and documentation.
  • Monitor the support queue and respond to basic customer inquiries in a timely and professional manner.
  • Reach out to customers proactively to check on their progress, answer questions, and offer personalized assistance.
  • Identify opportunities to streamline and improve existing onboarding and support processes, leveraging data and customer feedback to drive improvements.

Communication SkillsProblem SolvingCustomer serviceDocumentationTroubleshootingCRMCustomer supportCustomer SuccessSaaS

Posted about 3 hours ago
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🔥 Product Solution Engineer
Posted about 3 hours ago

📍 India

🧭 Full-Time

🔍 SaaS

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3+ years in Product Ops, Consultant, Data, Solutions roles or related fields
  • Should have troubleshooting and debugging experience.
  • Experience working with cross-functional teams (e.g., Engineering, Design, Product Management)
  • Proven experience in a technical support or product solution role, preferably within a SaaS environment.
  • Basic knowledge of APIs, databases, and UI technologies such as Vue.js, MongoDB, and RESTful APIs.
  • Project management tools (e.g., ClickUp, Freshdesk)
  • Familiarity with product development methodologies (e.g., Agile)
  • Experience with automation tools is a plus(e.g., Zapier, Automator)
  • Ability to work with stakeholders to assess potential risks.
  • Ability to analyze existing tools and databases and provide software solution recommendations.
  • Ability to translate business requirements into non-technical lay terms.
  • Ability to read APIs.
  • Act as the primary point of contact for customer issues related to phone services on our SaaS platform.
  • Handle customer tickets promptly, ensuring timely and effective resolution.
  • Collaborate closely with development and support teams to diagnose, troubleshoot, and resolve issues.
  • Analyse tickets and find patterns for Product Enhancements.
  • Provide clear and concise communication to customers regarding the status and resolution of their issues.
  • Maintain detailed records of customer interactions and resolutions in our ticketing system.
  • Participate in agile development processes, contributing to sprint planning, stand-ups, and retrospectives.
  • Utilize your knowledge of APIs, databases, and UI technologies to analyze and resolve technical problems.
  • Develop and maintain documentation for troubleshooting processes and solutions.

Project ManagementAgileMongoDBVue.JsAPI testingRESTful APIsTroubleshootingTechnical supportData analyticsDebuggingCustomer support

Posted about 3 hours ago
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🔥 Junior Field Service Engineer - HVDC/FACTS
Posted about 3 hours ago

📍 United States of America

💸 79400.0 - 95200.0 USD per year

🔍 Software Development

🏢 Company: vernova_externalsite

  • Bachelors in Electrical Engineering from an accredited University or College
  • Able and willing to travel 80% including international and comply with GE travel guidelines.
  • Experience with Power electronics system (HVDC, SVC, Statcom)
  • Experience with large electric machines (Synchronous condenser, generators…)
  • Experience with HV measurement devices (CTs, PTs…)
  • Experience with relay protection tests
  • Experience with HMI commissioning
  • Experience with commissioning/troubleshooting of PLCs or control units
  • Experience with communication protocol and communication troubleshooting
  • Experience with HV Breakers/Disconnector Switches/Transformers
  • Responsible for performing on site commissioning, maintenance, repairs, refurbishment and troubleshooting on existing GE installed base (HVDC and FACTS ).
  • Write quality and comprehensive reports
  • Prepare your site activities, including HSE procedures, tool lists, maintenance planning, test procedures and prepare your reports to be issued to customers at your return.
  • Support of long-term service project with a major Utilities
  • Ability to support closeout of project deficiencies and Punchlist items
  • Continuous development and specialized knowledge in HVDC and FACTS.
  • Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering.
  • Takes new perspective on existing solutions.
  • Uses technical experience and expertise for data analysis to support recommendations.
  • Uses multiple internal and limited external sources outside of own function to arrive at decisions.

Troubleshooting

Posted about 3 hours ago
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🔥 Operations Manager – Telemedicine (m/f/d)
Posted about 3 hours ago

📍 Germany

🧭 Full-Time

🔍 Telemedicine

🏢 Company: Montu UK

  • 3+ years of experience in operations, platform management, or healthcare technology—ideally within telemedicine or a SaaS-driven environment
  • Strong process thinking and a track record of improving workflows and implementing automation
  • Comfort working closely with doctors and healthcare professionals in a professional, supportive capacity
  • Previous experience in medical cannabis operations or compliance is appreciated
  • A proactive, analytical mindset and the ability to translate data into actionable improvements
  • Fluent in German and English (both written and spoken)—required
  • A hands-on, start-up mentality—you’re flexible, fast-moving, and ready to build solutions from the ground up
  • Familiarity with GDPR and German healthcare regulations is a plus
  • Lead the onboarding process for doctors, ensuring a smooth transition to the platform, and provide ongoing operational support and training.
  • Continuously enhance the patient and doctor experience by gathering feedback, identifying friction points, and implementing improvements.
  • Identify operational bottlenecks and implement automation to streamline scheduling, consultation flow, and service delivery.
  • Work closely with Product, Customer Service, IT, and Marketing teams to optimize platform engagement and operational efficiency.
  • Track and report on key metrics such as consultation volume, doctor engagement, and satisfaction rates to drive strategic improvements.
  • Ensure all operations comply with German healthcare laws, telemedicine best practices, and GDPR data privacy standards.
  • Act as a point of contact for operational challenges, coordinating with internal teams to resolve issues quickly and effectively.

Data AnalysisProduct OperationsCross-functional Team LeadershipOperations ManagementProduct DevelopmentCustomer serviceComplianceReportingTroubleshootingProcess improvementEnglish communicationSaaS

Posted about 3 hours ago
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