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🔥 Data Entry Specialist

Posted about 1 hour ago

📍 United States

🧭 Full-Time

💸 31200.0 - 35360.0 USD per year

🏢 Company: ABC Legal Services👥 501-1000 Risk Management Legal

🔧 Requirements

Ability to plan, multi-task and manage time effectively
Must have excellent verbal and written communication skills
Solid computer skills

💡 Responsibilities

Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and resolution. Follows up with client should the issue affect them
Investigates inquiries regarding hearing report results, attorney performance and attorney history
Manages various performance widgets to ensure timely resolution of compliance tasks
Validates and documents current state licensure and 'Good Standing' status of attorneys prior to case assigned. Such documents include Background Checks, valid insurance policy, attorney resume, pending attorney applications, bar directory validations, etc.
Process and manage FTA's and Filtered attorneys; use trends and information gained to identify training needs and remediation
Review and verify that attorneys with disciplinary history or administrative sanctions are up to compliance standards
Monitor Learning Management System for attorneys
Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)
Follows good customer service standards in all aspects of the job
Identifies and suggests ideas for improving system and processes
Attends weekly team meetings. Prepares and participates as appropriate
Performs other duties as assigned

Communication Skills Microsoft Excel Customer service Attention to detail Organizational skills Time Management Written communication Multitasking Compliance Microsoft Office Suite Problem-solving skills MS Office Data entry Computer skills Data management Customer support

Posted about 1 hour ago

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🔥 Patient Care Coordinator

Posted about 4 hours ago

📍 Philippines

🧭 Full-Time

🔍 Healthcare

🏢 Company: AnsibleHealth Inc.

🔧 Requirements

Bachelor's degree in a relevant field, such as Nursing, Physical Therapy, or other healthcare-related fields.
2+ years of professional experience in a customer service or healthcare setting, demonstrating a deep understanding of patient care and care coordination.
Solid grasp of the US healthcare system and its intricacies.
Exceptional written and verbal English communication skills.
Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
Proficiency with CRM systems, EMR software, and standard office applications (e.g., Google Suite)
Training or experience in clinical medicine, such as a nursing degree, nursing assistant, or clinical scribe.
Typing speed of at least 60 words per minute.
Reliable internet connection (at least 30 Mbps) and a quiet home environment for work
Ability to work in US time zones (EST)

💡 Responsibilities

Customize initial discussions based on patient needs, ensuring they understand how the program can address their specific health conditions, providing personalized benefits rather than general services.
Manage inquiries through multiple communication channels (phone, email, etc.), including voicemail inbox management and message routing, providing prompt and accurate responses.
Process and manage referrals, working towards efficient conversion within a 7-10 day timeframe while managing multiple referral loop processes for a large patient panel.
Perform comprehensive data entry including clinical survey scores/results, diagnostic tests, remote physiologic monitoring (RPM), and remote therapeutic monitoring (RTM) data streams.
Schedule and coordinate patient appointments while maintaining communication with patients regarding their care schedule.
Manage and process inbound and outbound medical records, ensuring proper documentation and organization.
Maintain accurate EMR records by updating care notes, face sheets, and ensuring the integrity of patient information.
Attend clinical meetings, take detailed notes, and follow up on action items and project timelines.
Collaborate with a multidisciplinary team of physicians, engineers, designers, and care team members to continuously improve patient care delivery.
Resolve patient issues and complaints, identifying problems and finding appropriate solutions to ensure patient satisfaction while maintaining professional communication throughout the process.

Communication Skills Customer service Microsoft Office Attention to detail Organizational skills Written communication Multitasking Excellent communication skills Problem-solving skills Data entry CRM Customer support English communication

Posted about 4 hours ago

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🔥 Personal Lines Customer Service Representative

Posted about 5 hours ago

📍 United States

💸 52000.0 - 54080.0 USD per year

🔍 Insurance

🏢 Company: bsgcareers

🔧 Requirements

Minimum Education required; HS diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Proficient with MS Office
Exceptional telephone demeanor
Working knowledge of carrier websites (Preferred)
Experience with Agency Management Software Systems (Preferred)

💡 Responsibilities

Handle a high volume of incoming phone calls and chat inquiries while maintaining excellent customer service.
Assist customers in servicing accounts; respond to inquiries in a timely and professional manner.
Navigate a variety of online carrier platforms; assist and train customers in same.
Learn a wide variety of insurance programs; ability to find relevant information to answer customer inquiries accurately and quickly
Run wildfire and brush mapping reports.
Process non coverage related policy endorsements.
Distribute general email inquiries to appropriate staff members.
Direct phone inquiries to appropriate staff members as needed.
Pursue a program of personal and professional development.

Communication Skills Customer service Attention to detail Multitasking MS Office Data entry Computer skills

Posted about 5 hours ago

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🔥 Account Advisor I – Remote LA (Hybrid Training)

Posted about 8 hours ago

📍 United States

💸 37440.0 USD per year

🔍 Healthcare

🏢 Company: external

🔧 Requirements

Customer Service experience or equivalent
Must be available to report to the Baton Rouge Corporate Campus for the onsite components of new hire training.
Commitment to training program
Hardwired internet connection with speeds greater than 5MB upload and 10MB download
Must demonstrate PC skills including Microsoft Office (e.g., Word, Excel, Outlook , etc.) and related software as other corporate software progrms and applications.
Demonstrated verbal and written communication skills with the ability to interpret and communicate information with tact, diplomacy, patience and professionalism.
Familiarity with medical and health insurance terminology preferred
Conflict resolution skills and remains calm under pressure/stressful situations
Must be able to to demonstrate critical thinking and problem solving skills
Demonstrate attention to detail
The ability to actively listen and ask appropriate questions, to effectively understand issues that are presented from customers.
Reading comprehension skills are required due to the high amount of direct customer contacts and the need to understand customer contract benefits and training materials.
Effective organizational and interpersonal skills are required.
Must have the ability to multi-task and handle work independently as well as organize and prioritize multiple customer issues.
Ability to take ownership of issues from the beginning, seeking First Call Resolution (FCR)
Must be able to verbally communicate on the telephone in a call center environment approximately 95% of the time in the Customer Care Center.
Must have ability to successfully complete Customer Service training, with demonstrated proficiency in training materials.

💡 Responsibilities

Serve as first point of contact for the organization.
Handle incoming calls from members and providers answering questions and offers guidance via the telephone with individuals in a prompt, courteous, and professional manner.
Resolves benefit and claims inquiries received via the telephone, in person, or other acceptable receipt method from our members or providers in the call center .
Promotes and maintains a positive company image through direct contact with customers.
Complies with all laws and regulations associated with duties and responsibilities.
Reviews and researches billing and healthcare claim inquiries from members and providers, to ensure proper benefits and/or payments are applied correctly; researches multiple computer systems/applications to verify data/information accuracy.
Responds to inquiries regarding adjustments, refunds, edits and/or payment registers to ensure completeness, accuracy and customer satisfaction to members or providers.
Maintains knowledge of required lines of business, changes to applicable company policies/procedures, recent laws and regulations, and related computer systems to ensure information is current and accurate when providing service to members or providers on the telephone in the call center.
Meet Customer Service performance goals/expectations in the areas of efficiency, accuracy, quality, production, customer satisfaction, and attendance
The ability to verbally communicate on the telephone approximately 95% of the time.

Customer service Microsoft Office Attention to detail Organizational skills Written communication Multitasking Interpersonal skills Problem-solving skills Verbal communication Active listening Computer skills

Posted about 8 hours ago

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🔥 Executive Assistant

Posted about 8 hours ago

📍 Canada

🧭 Full-Time

🏢 Company: Docker👥 251-500💰 $105,000,000 Series C about 3 years agoDeveloper Tools Developer Platform Information Technology Software

🔧 Requirements

5+ years experience providing executive administrative support to Sr. VP levels and or above, across functions and timezones.
High level of discretion, professionalism and integrity.
Excellent oral and written communication skills, with a high degree of diplomacy.
Previous experience & strong calendaring skills using Gmail and Google Calendar in a work environment.
Problem solving skills.
Experience working with other executive assistants in a high-functioning, fast paced environment.
Ability to anticipate the needs of the executive team.
Demonstrated ability to book domestic and international travel (Navan experience preferred, but not required).
Ability to prioritize, focus and organize your workload each day.
Familiarity with Audio Visual conferencing/event tools such as Zoom (preferred), and or Microsoft Teams).
Heavy multi-tasker (email, instant messaging, calendaring, project management, etc)
Ability to plan internal and external offsites, and travel when needed.
Ability to demonstrate a methodical and effective approach to projects and deadlines; proactively communicating progress along the way.
Solid time management skills.
Self-motivated and able to work both collaboratively and independently.
Eager to share knowledge and build awareness; teamwork driven.
Has a growth mindset; improvement oriented.
Active driver’s license.
Valid US passport.

💡 Responsibilities

Comprehensive, executive-level support for 2 or more executives.
Exceptional travel booking and troubleshooting skills; on-call when an assigned executive team member is traveling.
Inbox management.
Liaise and schedule meetings with internal and external stakeholders, such as internal employees, strategic partners, media and customers, while also handling sensitive information with discretion.
Work cross functionally with other team members and build strategic partnerships
Partner with respective executives to ensure their time is effectively optimized.
Provide back-up support for any administrative team member that may be out due to PTO, including the EA to the CEO.
Maintain a perfect track record when it comes to handling confidential information.
Manage information flow in a timely and accurate manner.
Assist with the onboarding of executive new hires for your respective teams. Work closely with your execs, IT and HR to ensure new hires are set up for success. Be regularly available as a “new hire buddy” and go-to resource.
Help create and maintain processes and standards; always looking for improvement opportunities.
Assist executives with note-taking, action item tracking in meetings and managing logistics.
Set up conferences, meetings, team offsites, etc.; both virtual and onsite when needed. Available to start early or stay late when events/issues call for it (e.g. company events, travel delays).
Open to travel domestically and internationally when needed.
Adhoc projects and requests as assigned.

Administrative Management Communication Skills Microsoft Office Attention to detail Organizational skills Time Management Multitasking Documentation Interpersonal skills Relationship building Problem-solving skills MS Office Cross-functional collaboration

Posted about 8 hours ago

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🔥 Care Advocate

Posted about 13 hours ago

📍 US

🧭 Full-Time

💸 45000.0 - 49000.0 USD per year

🔍 Healthcare

🏢 Company: Tomorrow Health👥 101-250💰 $60,000,000 Series B almost 3 years agoPersonal Health Health Care Health Diagnostics

🔧 Requirements

2+ years of experience in a customer success or customer service role; healthcare experience or knowledge is preferred
Deep interest in improving customer experience and the ability to see the connection between customer experience and overall business growth
An empathetic, collaborative person with experience working in fast-paced and high-growth environments
Bilingual English and Spanish (fluency in reading, writing, and speaking) is a plus
An excellent communicator with comfort and competency to speak with multiple clients a day; professional phone etiquette along with excellent verbal, written, and interpersonal skills
Ability to multitask, manage time effectively, stay organized, and maintain attention to detail
Proficient computer skills including Google Suite, Salesforce or other CRM systems, ticketing systems like ZenDesk; Slack a plus
This is a remote position, so you will be required to have the following: High-speed internet access and access to a HIPPA compliant private workspace
Ability to work eastern hours; available shifts are 8am-4:30pm EST or 9am-5:30pm EST

💡 Responsibilities

Interact with our patients and providers via phone, email, and text.
Utilize internal resources and tools to manage multiple types of outreach simultaneously and with different stakeholders, ensuring that all patient needs are being met in a timely manner
Process orders by reviewing faxes, documentation and prescriptions and processing orders in our internal order management system
Proactively employ a sense of persistence and urgency to ensure patients are cared for and their orders are processed in a timely manner
Communicate with all stakeholders tactfully and professionally

Salesforce Communication Skills Customer service Microsoft Office Time Management Written communication Multitasking Interpersonal skills Excellent communication skills Verbal communication Active listening Computer skills CRM Customer Success

Posted about 13 hours ago

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🔥 Claims & Provider Relations Advocate - Evernorth Behavioral ...

Posted about 14 hours ago

📍 United States

💸 24.0 - 36.0 USD per hour

🔍 Behavioral Health

🔧 Requirements

Bachelor's degree in the mental health field or psychology/social work-related field (family communications, health coaching, community/public health or other related major), or a bachelor’s degree in an unrelated field and 2-3 years of experience in the behavioral health field.
Customer Service experience
Experience in the Evernorth Behavioral Care Specialist/Advocacy role
Able to excel and/or prior successful experience in a virtual team environment
Ability to maintain a professional and positive image to members, providers, facilities, billing offices, etc.
Candidate must possess superb interpersonal communication skills
Effective listening and organizational skills, with the ability to manage multiple tasks
Intuitive technical capabilities with the ability to quickly understand and apply working knowledge on several claim systems and applications
Independent problem solving skills
Strong time management skills
Ability to type effectively and have strong PC skills
Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

💡 Responsibilities

Assist a member or provider with understanding how a claim has processed
Verify claim status for a member or provider
Educate a member or provider on billing protocols
Write or correct authorizations to ensure claims are paid correctly
Send claims for adjustment/reprocessing
Request duplicate EOBs for a member or provider
Send a request for a cancelled check copy, to reissue a check, or request a stop pay/do not reissue on a check
Provide follow-up on issues by making outbound calls when necessary
Send resources to members and providers via email
Submit a complaint on the member or provider’s behalf
Send an Advocate Handoff/Help Request (AHHR) for escalated or complex issues
Assist providers with contract related inquiries and demographic updates
Independently problem-solve to ensure accurate information is given, exceptional customer service, and first call resolution is achieved

Communication Skills Problem Solving Customer service Time Management Multitasking Interpersonal skills Excellent communication skills Active listening Strong communication skills Computer skills Technical support

Posted about 14 hours ago

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🔥 Manager Supply Chain 3

Posted about 15 hours ago

📍 United States

🧭 Full-Time

💸 140500.0 - 210700.0 USD per year

🏢 Company: northrop_grumman_external_site

🔧 Requirements

Bachelor’s degree in Business, Finance, Economics, Math or related discipline with a minimum of 8+ years of experience in one or more of the following: Compliance, Price/Cost Analysis, Project Management, Proposals, Accounting, Finance, Procurement or Subcontract's; 6+ years with a Master's; in lieu of degree, 12+ years of experience will be considered
Knowledge of government regulations, to include FAR, DFARS, NASA and Other Transaction Agreements
Experience in leading audits/working with DCMA or DCAA
Must possess good oral and written communication skills
Functions well in a team environment
Ability to multitask within a dynamic environment is critical
Working experience with Microsoft Office (specifically Excel and Word)

💡 Responsibilities

Performing Procurement Analysis Compliance Evaluation (PACE) Reviews
Management and Publication of PACE Metrics Management and Publication of Sector GSC Policies and Procedures
Maintenance of the PACE Sharepoint site and Resources
Management of the Space Sector Price/Cost Analysis team and processes
Support the Enterprise Compliance Leadership Council and other various councils and working groups
Support Space Sector Contracting Purchasing System Reviews (CPSR) and serve as the focal point for DCMA interaction
Support Space Sector level non-purchasing system audits such as Sarbanes-Oxley, MAAR 13 and Incurred Cost
Develop and provide Space Sector GSC training and compliance guidance as needed
Manages resolution of PACE concerns and escalation of PACE concerns and issues, where required
Supports monthly Manager PACE Meetings
Collaboration with other members of the NGSP GSC Management Team

Project Management Excel VBA SharePoint Cross-functional Team Leadership Communication Skills Analytical Skills Microsoft Excel Accounting Organizational skills Presentation skills Written communication Multitasking Compliance Problem-solving skills Teamwork Training Budgeting Financial analysis Finance

Posted about 15 hours ago

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🔥 Remote Hospice Triage RN- PT 2 shift 3:30p-12a +rotating Sat & Sun 3:30p

Posted 1 day ago

📍 United States

🧭 Part-Time

💸 23.0 USD per hour

🔍 Hospice Care

🏢 Company: IntellaTriage👥 101-250 Information Technology Health Care

🔧 Requirements

Must have or be willing to obtain a Compact RN license
Experience in hospice, palliative, end-of-life care is required
Experience in fast-paced environments: ED, critical care, surgical services, etc.
High-speed internet
Tech savvy
Keyboard competence
Ability to handle stress and multitask
Must be able to complete three weeks of remote paid training
Must be available to work every other Saturday & Sunday
Must be available to work some Holidays as required
Must maintain CEU’s

💡 Responsibilities

Provide patient-centered care.
Access EMRs for charting and utilize internal applications to perform job functions
Communicate empathically with patients
Follow instructions and read directions
Follow client-customized protocols

Communication Skills Customer service Multitasking MS Office Empathy Active listening Data entry Computer skills Technical support

Posted 1 day ago

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🔥 Chief of Staff

Posted 1 day ago

📍 United States, Canada

🧭 Full-Time

💸 140000.0 - 200000.0 USD per year

🔍 Clean Energy Finance

🏢 Company: Crux

🔧 Requirements

2+ years in a consulting, banking, or operational role
Prior start-up experience is strongly preferred
Systems oriented
Strategic and growth oriented
Intuitive about people and organizations
Curious, hands on, and scrappy
Top 1% communicator
Analytical and solutions oriented
Low ego

💡 Responsibilities

Lead preparation of monthly investor calls, email communications, and quarterly board meetings
Drive preparation for weekly leadership team meetings
Drive coordination across leadership team and full company – ensuring strategy is clearly communicated and internalized, feedback is understood, and the right level of context sharing occurs
Lead & support co-founders on special projects related to: internal operational efficiency, business line expansion, corporate development, and fundraising
Partner closely with Crux co-founders on execution of quarterly and annual planning processes, cadence of check-ins and accountability against goals and plans
Partner with function leaders to support key initiatives where it makes sense, without adding unnecessary process
Work closely with Crux advisors including Crux Senior Advisor, Bill Daley, and others to identify and initiate conversations with top level commercial leads
Work closely with Growth, Markets & Transactions, and Partnerships to identify prospects and prepare for co-founder led meetings
Partner with People & Talent to plan and execute high quality team onsites 3x per year
Work with Crux CEO, Alfred Johnson, to prepare for interviews, webinars, and other public content

Leadership Project Management Project Coordination HR Management Operations Management Business Operations Financial Management Strategic Management Communication Skills Analytical Skills Collaboration Organizational skills Presentation skills Time Management Written communication Multitasking Cross-functional collaboration Stakeholder management Strategic thinking Change Management Customer Success English communication Budget management Positive attitude

Posted 1 day ago

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