Tomorrow Health

👥 101-250💰 $60,000,000 Series B almost 3 years agoPersonal HealthHealth CareHealth Diagnostics💼 Private Company
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Tomorrow Health revolutionizes home-based healthcare, connecting patients, providers, and health plans through a robust technology platform. We're streamlining the delivery of medical equipment and supplies, improving patient outcomes and experience. Our impact is significant, improving access to care and reducing inefficiencies in the home healthcare industry. We achieve this with a modern tech stack leveraging Python/Django for backend development, React, TypeScript, NodeJS, and Redux on the frontend, all deployed on AWS cloud infrastructure. Our engineering teams are highly collaborative, agile, and focused on building high-quality, impactful solutions. We prioritize a supportive and inclusive work environment, fostering innovation and a shared commitment to improving patient lives. Backed by significant funding, Tomorrow Health is experiencing rapid growth, offering exciting opportunities for talented engineers to contribute to our mission. Our engineering culture values collaboration, agility, and a commitment to quality. We use agile development practices and invest heavily in testing, deployment, observability, and monitoring tools. We actively encourage mentorship and knowledge sharing, providing ample opportunities for professional growth. We're seeking experienced full-stack engineers passionate about transforming healthcare. The opportunity to contribute to a rapidly growing company tackling a significant industry challenge is significant, impacting millions. Tomorrow Health offers a comprehensive benefits package including 100% employer-paid medical, dental, and vision, paid parental leave, and a monthly wellness stipend. We’re a rapidly scaling company with a strong leadership team and a clear mission to redefine home-based healthcare. Our recent Series B funding fuels our ambitious expansion plans, creating a dynamic environment with many growth opportunities for our employees. We are proud of our collaborative and diverse team. We believe that a team’s strength is in its people and that many perspectives are stronger than one. This is reflected in our commitment to diversity, equity, and inclusion throughout all aspects of our organization. Join us and be part of a company that is making a real difference in the lives of patients.

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🔥 Care Advocate
Posted about 23 hours ago

📍 US

🧭 Full-Time

💸 45000.0 - 49000.0 USD per year

🔍 Healthcare

  • 2+ years of experience in a customer success or customer service role; healthcare experience or knowledge is preferred
  • Deep interest in improving customer experience and the ability to see the connection between customer experience and overall business growth
  • An empathetic, collaborative person with experience working in fast-paced and high-growth environments
  • Bilingual English and Spanish (fluency in reading, writing, and speaking) is a plus
  • An excellent communicator with comfort and competency to speak with multiple clients a day; professional phone etiquette along with excellent verbal, written, and interpersonal skills
  • Ability to multitask, manage time effectively, stay organized, and maintain attention to detail
  • Proficient computer skills including Google Suite, Salesforce or other CRM systems, ticketing systems like ZenDesk; Slack a plus
  • This is a remote position, so you will be required to have the following: High-speed internet access and access to a HIPPA compliant private workspace
  • Ability to work eastern hours; available shifts are 8am-4:30pm EST or 9am-5:30pm EST
  • Interact with our patients and providers via phone, email, and text.
  • Utilize internal resources and tools to manage multiple types of outreach simultaneously and with different stakeholders, ensuring that all patient needs are being met in a timely manner
  • Process orders by reviewing faxes, documentation and prescriptions and processing orders in our internal order management system
  • Proactively employ a sense of persistence and urgency to ensure patients are cared for and their orders are processed in a timely manner
  • Communicate with all stakeholders tactfully and professionally

SalesforceCommunication SkillsCustomer serviceMicrosoft OfficeTime ManagementWritten communicationMultitaskingInterpersonal skillsExcellent communication skillsVerbal communicationActive listeningComputer skillsCRMCustomer Success

Posted about 23 hours ago
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