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πŸ”₯ Staff, Software Engineer
Posted about 1 hour ago

πŸ“ United States

🧭 Full-Time

πŸ’Έ 140000.0 - 180000.0 USD per year

πŸ” Software Development

🏒 Company: SeeqπŸ‘₯ 101-250πŸ’° $50,000,000 Series D 10 months agoIndustrialInternet of ThingsAnalyticsCommercialSoftware

  • 10 years of professional experience in software development
  • Experience with cloud platforms and technologies, like AWS, Azure, or GCP
  • Demonstrate a strong understanding of software design principles, patterns, and best practices
  • Lead the design and development of complex software systems
  • Mentor and coach junior engineers, guiding them in best practices and helping them grow their skills
  • Be a technical leader, driving innovation and spearheading the implementation of new technologies and frameworks

AWSBackend DevelopmentLeadershipPythonSoftware DevelopmentAgileCloud ComputingDesign PatternsJavaJavascriptSCRUMTypeScriptC#AlgorithmsData StructuresREST APIReactCommunication SkillsCollaborationCI/CDProblem SolvingMentoringAttention to detailSoftware EngineeringData analyticsDebugging

Posted about 1 hour ago
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πŸ“ Worldwide

πŸ” Software

  • 2+ years of experience in a technical support role at a software company
  • Strong troubleshooting skills with the ability to diagnose complex technical issues
  • Familiarity with software development processes and technologies (e.g., APIs, databases, querying DBs via SQL) and familiarity with log and error monitoring
  • Excellent verbal and written communication skills, with the ability to convey technical information to non-technical users
  • Strong problem-solving abilities and a customer-oriented mindset
  • Experience with ticketing systems and support tools (e.g., Intercom, Zendesk, Linear, JIRA) is a plus
  • Experience with different HR systems, ATSs, and multi-product suites is preferred
  • Respond to customer inquiries in Intercom ticketing system in a timely and professional manner, and provide work arounds or alternate solutions while issues are being investigated
  • Diagnose and troubleshoot software issues, providing effective solutions or escalating as necessary by generating well informed and documented tickets in Linear
  • Investigate problems using data logs, on platform and API testing, using Fullstory to view user sessions, backend settings, and engaging with our integration partners
  • Collaborate with engineering, support engineering, and product teams to identify and resolve technical problems
  • Create RCA (Root Cause Analysis) documentation for some incidents when necessary
  • Create and maintain technical documentation, including FAQs, user playbooks, and troubleshooting tips
  • Assist in the onboarding process for new team members, providing training and support as needed
  • Gather customer feedback and insights to help improve product features and support processes
  • Participate in team meetings to discuss ongoing issues, share knowledge, and enhance overall support quality
  • Fountain is a multi-product suite, so it’s pertinent to the success of the team to stay up-to-date with product updates, new features, and industry trends to provide informed support
  • Establish baseline performance metrics related to service level agreements (response rates and resolution times) and key performance indicators like ticket volume addressed, first touch resolutions, and CSAT

SQLAPI testingRESTful APIsTroubleshootingJSONDebugging

Posted about 3 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 148000.0 - 185000.0 USD per year

πŸ” Software Development

🏒 Company: Caribou FinancialπŸ‘₯ 251-500πŸ’° $115,000,000 Series C about 3 years agoAutomotiveLendingFinancial ServicesFinTech

  • Prior work maintaining and improving consumer applications and partner integration APIs
  • Enjoys collaborating with Product, Design, and Data teams to turn ideas into real features that drive revenue and satisfy end users needs
  • Detail oriented engineers, with an understanding of, and a passion for, creating well-crafted software
  • Driven, life-long learners committed to expanding their skills in engineering
  • Full-stack understanding of production software systems from Docker to DOM, to containers and caches, to databases and DNS, to runtimes and REST
  • A commitment to bringing out the best in those around them as a measure of their success
  • Seasoned engineers with experience deploying and operating their products in production, troubleshooting and resolving production incidents
  • Thrives in a remote-first environment, self-motivated, with an appreciation for collaboration and growth opportunities within a diverse team
  • Work with other engineers and leadership to improve our code, striving for flexibility and agility in the face of expanding and changing business requirements
  • Mentor and coach the engineers on the team to expand their skillsets through peer programming, coaching, and being a multiplier of leadership
  • Aid in work breakdown and agile trade offs in our scrum process, efficiently and effectively delivering great software sprint by sprint
  • Partner with Product Owners to understand the market and business context for your product, participating in a collaborative environment for product design and evolution
  • Play a role in defining and evolving how Engineering works at Caribou

Backend DevelopmentDockerLeadershipNode.jsSoftware DevelopmentSQLFull Stack DevelopmentGitReact.jsRuby on RailsSCRUMTypeScriptAPI testingCommunication SkillsCollaborationCI/CDProblem SolvingAgile methodologiesRESTful APIsMentoringDebugging

Posted about 4 hours ago
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πŸ“ Mexico

🧭 Full-Time

πŸ” Software Development

  • 5+ years of experience in modern web development with React, Node.js, TypeScript, and JavaScript.
  • Strong background with microservices, cloud architecture, and serverless development (preferably AWS).
  • Solid knowledge of SQL, NoSQL, and API design (REST/GraphQL).
  • Experience in automated testing, CI/CD, and agile delivery environments.
  • Proficiency in English communication (verbal and written).
  • Lead the design and development of new features using the MERN stack.
  • Build cloud-native apps with AWS Lambda, Aurora, DynamoDB, ECS, and GraphQL.
  • Improve system scalability, performance, and architecture.
  • Write clean, efficient, and maintainable code with CI/CD and test automation.
  • Collaborate closely with product and design to deliver intuitive user experiences.
  • Guide junior developers through code reviews and technical mentoring.

AWSBackend DevelopmentDockerGraphQLNode.jsSoftware DevelopmentSQLAgileDynamoDBExpress.jsJavascriptReact.jsTypeScriptAmazon Web ServicesREST APIServerlessReactCI/CDMicroservicesDebuggingEnglish communication

Posted about 4 hours ago
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πŸ“ Germany

🧭 Full-Time

🏒 Company: RoadsurferπŸ‘₯ 501-1000πŸ’° $5,330,478 almost 4 years agoLeisureRentalTourismRecreational Vehicles

  • 5+ years of professional experience in mobile app development, with at least 2 years using Flutter (or confidence to ramp up fast).
  • Solid proficiency in Dart and a good grasp of Flutter’s core concepts.
  • Strong debugging skills - you know how to get to the bottom of issues and aren’t afraid to dive into the unknown.
  • Hands-on experience writing Flutter plugins.
  • A commitment to testing - you value unit and integration tests as much as clean code.
  • Fluency in English and a collaborative, team-first attitude.
  • Develop and maintain high-quality, cross-platform mobile applications using Flutter.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Take ownership of unfamiliar problems, proactively research, and independently find solutions.
  • Work closely with backend engineers to integrate APIs and ensure seamless data flow.
  • Write clean, maintainable, and testable code, adhering to best practices.
  • Participate in code reviews, providing and receiving constructive feedback.
  • Contribute to the continuous improvement of our development workflows and practices.
  • Stay up to date with the latest trends and technologies in mobile development.

FlutterGitMobile testingCI/CDRESTful APIsJSONDebugging

Posted about 7 hours ago
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πŸ“ North to South America

🧭 Full-Time

πŸ” Software Development

🏒 Company: AshbyπŸ‘₯ 51-100πŸ’° $30,000,000 Series C 12 months agoManagement Information SystemsHuman ResourcesRecruitingSoftware

  • Proven experience managing or mentoring a Technical Support Team in a B2B SaaS environment.
  • Deep knowledge of software integrations, APIs, and backend debugging practices.
  • Experience guiding cross-functional collaboration between Support and Engineering.
  • Familiarity with ATS/HRIS platforms or other enterprise systems is a plus.
  • Ability to zoom out and identify scalable processes for handling complex technical work.
  • Strong judgment in prioritizing bugs, customer needs, and internal enablement work.
  • Comfort operating in ambiguity and creating structure where none exists.
  • Passionate about improving the customer experience through well-designed, technically sound solutions.
  • Comfortable representing customer needs in Engineering discussions and advocating for supportability.
  • Able to hold a high bar for quality while still moving quickly and iterating.
  • Lead and develop a team of Support Engineers and Product Experts focused on technical depth, problem-solving, and customer impact.
  • Coach team members on debugging techniques, systems thinking, and how to balance precision with efficiency.
  • Foster a collaborative environment where knowledge-sharing and experimentation are encouraged.
  • Help define the career path and responsibilities of Support Engineers and Product Experts at Ashby.
  • Build scalable, repeatable processes for diagnosing and resolving complex issues related to integrations, APIs, analytics, and product performance.
  • Set standards for how the team escalates to Engineering, triages bugs, identifies patterns, and partners on long-term solutions.
  • Create internal tools and workflows that help the team operate with efficiency and consistency.
  • Stay close to the technical work by jumping into issues, exploring logs, or conducting hands-on testing when needed to support the team.
  • Collaborate closely with Engineering to shape how technical escalations are managed and how customer insights are tracked and actioned.
  • Work with Product to provide feedback loops from Support to improve usability and prevent repeat issues.
  • Serve as an advocate for customers in technical conversations and help Engineering teams understand the support impact of product decisions.
  • Partner with our Support Leadership Team to Identify and address gaps in our current tooling, workflows, and diagnostics capabilities.
  • Use data from escalations and customer feedback to recommend changes that improve team effectiveness and customer outcomes.
  • Partner with Support leadership to evolve how we measure success in high-complexity support scenarios.
  • Help scale Support Engineering as a function by documenting approaches, onboarding new team members, and contributing to internal tooling.

Backend DevelopmentLeadershipSQLData AnalysisCross-functional Team LeadershipAPI testingCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesRESTful APIsMentoringWritten communicationAdaptabilityProblem-solving skillsVerbal communicationActive listeningStrong communication skillsCross-functional collaborationTeam managementProcess improvementTechnical supportSoftware EngineeringDebuggingCustomer supportCustomer SuccessSaaS

Posted about 7 hours ago
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πŸ”₯ QA Engineer
Posted about 8 hours ago

πŸ“ Canada, United States, United Kingdom

🧭 Full-Time

πŸ’Έ 191620.0 - 239850.0 CAD per year

πŸ” Software Development

  • 3+ years of experience in software quality assurance, with some experience in client testing.
  • Hands-on experience testing applications across Windows, macOS, iOS, tvOS, Android, and Linux environments, including familiarity with platform-specific testing tools and debugging techniques.
  • Strong understanding of TCP/IP, DNS, routing protocols, firewalls, and VPN technologies with ability to analyze network traffic and troubleshoot connectivity issues.
  • Excellent written and verbal communication skills with experience creating detailed test documentation, bug reports, and technical specifications for both technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Design and execute comprehensive test plans across Windows, macOS, iOS, tvOS, Android, and Linux platforms, ensuring consistent functionality and user experience.
  • Assist with test automation by identifying high priority or error prone areas to automate.
  • Collaborate with developers to identify and resolve issues, ensuring a smooth release process.
  • Proactively test existing features under various conditions to ensure robustness and reliability.
  • Track release blockers and work with the team to resolve them in a timely manner.
  • Triage incoming issues, escalating critical issues to the appropriate team members.

AndroidiOS DevelopmentQAQA AutomationAPI testingManual testingRegression testingTestRailSeleniumCommunication SkillsAnalytical SkillsCI/CDProblem SolvingLinuxWritten communicationDebugging

Posted about 8 hours ago
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πŸ”₯ QA Engineer
Posted about 8 hours ago

πŸ“ United States

🧭 Full-Time

πŸ’Έ 143000.0 - 179000.0 USD per year

πŸ” Software Development

  • 3+ years of experience in software quality assurance, with some experience in client testing.
  • Hands-on experience testing applications across Windows, macOS, iOS, tvOS, Android, and Linux environments, including familiarity with platform-specific testing tools and debugging techniques.
  • Strong understanding of TCP/IP, DNS, routing protocols, firewalls, and VPN technologies with ability to analyze network traffic and troubleshoot connectivity issues.
  • Excellent written and verbal communication skills with experience creating detailed test documentation, bug reports, and technical specifications for both technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Design and execute comprehensive test plans across Windows, macOS, iOS, tvOS, Android, and Linux platforms, ensuring consistent functionality and user experience.
  • Assist with test automation by identifying high priority or error prone areas to automate.
  • Collaborate with developers to identify and resolve issues, ensuring a smooth release process.
  • Proactively test existing features under various conditions to ensure robustness and reliability.
  • Track release blockers and work with the team to resolve them in a timely manner.
  • Triage incoming issues, escalating critical issues to the appropriate team members.

AndroidGitiOS DevelopmentQAQA AutomationJiraManual testingREST APITestRailSeleniumCommunication SkillsAnalytical SkillsCollaborationCI/CDProblem SolvingLinuxWritten communicationJSONDebugging

Posted about 8 hours ago
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πŸ“ Mexico

🧭 Full-Time

πŸ” SaaS

🏒 Company: Varicent

  • Minimum 2 years of experience in technical or application support
  • Strong understanding of relational databases, SQL scripting, and basic administration
  • Familiarity with client-server architecture and web-based application environments
  • Experience working with CRM/ticketing systems (e.g., Salesforce, Zendesk, ServiceNow)
  • Experience supporting U.S.-based clients is a strong plus
  • Advanced English skills (spoken, written, and reading) are required
  • Troubleshoot and resolve technical issues with Varicent’s SaaS and on-premises solutions
  • Analyze logs, traces, and error reports to identify and fix issues
  • Maintain detailed case records in our CRM system and keep clients informed of progress
  • Collaborate with internal teams to escalate complex problems and drive resolutions
  • Share best practices with customers to help them gain maximum value from the product
  • Continuously improve knowledge base and support documentation
  • Participate in on-call weekend support rotation as scheduled

SQLFrontend DevelopmentCommunication SkillsAnalytical SkillsRESTful APIsExcellent communication skillsTroubleshootingClient relationship managementTechnical supportCRMDebuggingEnglish communicationSaaS

Posted about 10 hours ago
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πŸ”₯ QA Engineer
Posted about 11 hours ago

πŸ“ Canada, United States, United Kingdom

🧭 Full-Time

πŸ’Έ 191620.0 - 239850.0 CAD per year

πŸ” Software Development

🏒 Company: TailscaleπŸ‘₯ 51-100πŸ’° $100,480,659 Series B about 3 years agoInfrastructureInformation TechnologyCyber SecurityNetwork Security

  • 3+ years of experience in software quality assurance, with some experience in client testing.
  • Hands-on experience testing applications across Windows, macOS, iOS, tvOS, Android, and Linux environments, including familiarity with platform-specific testing tools and debugging techniques.
  • Strong understanding of TCP/IP, DNS, routing protocols, firewalls, and VPN technologies with ability to analyze network traffic and troubleshoot connectivity issues.
  • Excellent written and verbal communication skills with experience creating detailed test documentation, bug reports, and technical specifications for both technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Design and execute comprehensive test plans across Windows, macOS, iOS, tvOS, Android, and Linux platforms, ensuring consistent functionality and user experience.
  • Assist with test automation by identifying high priority or error prone areas to automate.
  • Collaborate with developers to identify and resolve issues, ensuring a smooth release process.
  • Proactively test existing features under various conditions to ensure robustness and reliability.
  • Track release blockers and work with the team to resolve them in a timely manner.
  • Triage incoming issues, escalating critical issues to the appropriate team members.

PythonAndroidGitiOS DevelopmentQAQA AutomationAPI testingManual testingREST APIRelease ManagementTestRailSeleniumCommunication SkillsAnalytical SkillsCollaborationCI/CDProblem SolvingLinuxAttention to detailReportingTroubleshootingWritingJSONDebugging

Posted about 11 hours ago
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