- Develop GTM plans and track success metrics to enable scalable growth.
- Identify opportunities to leverage AI tools to enhance customer experience and optimize operational costs.
- Advocate for resourcing through transparent progress reporting to Sales and Ops leadership.
- Partner with Sales and Ops leaders to drive accountability for productivity, quality, and compliance.
- Administer and optimize GTM tools and the sales tech stack.
- Design and manage outbound dialer strategy and customer engagement cadence.
- Own monthly workforce and incentive planning, identifying staffing gaps and hiring needs.
- Manage high-leverage projects to improve sales and operational efficiency.